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Best Western Shelbyville Inn & Suites Celebration Inn

724 Madison Street, Shelbyville, TN 37160 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Calsonic Arena
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 306 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free continental breakfast
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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11/27/2022 - 11/28/2022
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Shelbyville Inn & Suites Celebration Inn

Below are the verified reviews from guests that we have booked recently:
"Good Customer Service"
Overall Score4.0/ 5
Staff let us check in early to change for a wedding, gave us the package the bride had for us. They were helpful and kind.
(Individual traveler, booked 1 room), from US flag
18-Jul-2022 Verified Review, stayed from Fri Jul 15 to Sat Jul 16 2022 at a $97.99 average nightly rate.
"I couldn't go to my room until after 5pm."
Overall Score2.0/ 5
I got to the hotel to check in and they tell me it's not ready.
(Individual traveler, booked 1 room), from US flag
10-Jul-2022 Verified Review, stayed from Sat Jul 09 to Sun Jul 10 2022 at a $109.99 average nightly rate.
"Horrible Experience"
Overall Score1.0/ 5
DO NOT STAY HERE! Arrived after receiving a text that we could check in at 4. We arrived at 4:30 with no rooms clean and available to go into. We were offered a room and went into it, it had not been clean, dirt on the floor, dirt on the couch and no sheets or bedding on the bed. Disgusting and infuriating. We ended up not staying here and not getting a refund because we chose to book through the knot. Do not book through the knot if you are smart.
(Individual traveler, booked 1 room), from US flag
11-Jun-2022 Verified Review, stayed from Sat Jun 11 to Sun Jun 12 2022 at a $97.99 average nightly rate.
"Very Good!"
Overall Score4.0/ 5
Appreciate Everyone!
(Individual traveler, booked 1 room), from US flag
11-Nov-2021 Verified Review, stayed from Thu Nov 04 to Sun Nov 07 2021 at a $124.99 average nightly rate.
"Worst experience I?ve ever had at a Best Western."
Overall Score1.0/ 5
When I made my reservation I thought it was directly with Best Western and was told I could use my reward points. I gave the agent with whom I spoke my rewards number and was assured everything was correct. When I arrived to check in the representative at the desk informed my that my booking had been through a third party therefore I could not use my points. It was stressed that the rooms were non smoking/non pet to which I readily agreed. Upon opening the door to our room it was readily apparent tha someone had been smoking in the room. We travel with a air Purification surface sanitation device so we were able to deal with that issue, however after we had settled with our luggage, my wife went into the bathroom and closed the door there was dirt/dust and bugs accumulated on the floor! I showed the manager the room. He acknowledged there had been smoking in the room and saw the lack of cleanliness behind the bathroom door. He offered to give us another room, however we were exhausted from our drive to that point and declined due to our purification product. He assured me he would make amends but upon checking out I saw no change in our bill. Best Western hotels are a favorite of mine although I don?t travel often. It was shocking to see the condition of the room as I?ve never experienced anything like this in any other Best Western hotel in the past.
(Individual traveler, booked 1 room), from US flag
31-Oct-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $93.99 average nightly rate.
"Worst experience I?ve ever ha at a Best Western."
Overall Score1.0/ 5
When I made my reservation I thought it was directly with Best Western and was told I could use my reward points. I gave the agent with whom I spoke my rewards number and was assured everything was correct. When I arrived to check in the representative at the desk informed my that my booking had been through a third party therefore I could not use my points. It was stressed that the rooms were non smoking/non pet to which I readily agreed. Upon opening the door to our room it was readily apparent tha someone had been smoking in the room. We travel with a air Purification surface sanitation device so we were able to deal with that issue, however after we had settled with our luggage, my wife went into the bathroom and closed the door there was dirt/dust and bugs.
(Individual traveler, booked 1 room), from US flag
31-Oct-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $93.99 average nightly rate.
"Worst Ever"
Overall Score1.0/ 5
The Worst Ever.
(Individual traveler, booked 1 room), from US flag
03-Oct-2021 Verified Review, stayed from Sat Oct 02 to Mon Oct 04 2021 at a $197.99 average nightly rate.
"Decent Hotel"
Overall Score3.0/ 5
I felt the room was clean but a bit outdated. I feel the mattress needs replacing and the bathroom lighting could be better. Especially for traveling women to do make up. eg weddings, night on the town or work travel.
(Group coordinator, booked 2 rooms), from US flag
23-Jun-2021 Verified Review, stayed from Fri Jun 18 to Mon Jun 21 2021 at a $113.99 average nightly rate.
"Takes more than 10 words."
Overall Score2.0/ 5
I could not understand a word the clerk said. Room was dirty, with dripping faucets and a toilet that wouldn?t fill after flushing.
(Individual traveler, booked 1 room), from US flag
10-Nov-2020 Verified Review, stayed from Sat Nov 07 to Sun Nov 08 2020 at a $109.99 average nightly rate.
"Awful"
Overall Score1.0/ 5
not helpful from the desk clerk.
(Individual traveler, booked 1 room), from US flag
21-Sep-2020 Verified Review, stayed from Tue Sep 15 to Sun Sep 20 2020 at a $96.99 average nightly rate.
"Great Place to Stay"
Overall Score5.0/ 5
Hotel is very nice. Rooms are clean and comfortable. They have hot breakfast. I would recommend this hotel. This is the 2nd time we have stayed here.
(Individual traveler, booked 1 room), from US flag
09-Feb-2020 Verified Review, stayed from Sat Feb 08 to Sun Feb 09 2020 at a $121.74 average nightly rate.

Summary of Verified Reviews

77
Good

Summary of 186 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 77/100 based on reviews from all travelers.

Fair Hotel.

Service

80/100
48 reviews

Friendly service and great reception.

Cleanliness

63/100
42 reviews

Room cleanliness is acceptable. Hotel facilities could use a good clean.

Breakfast

62/100
12 reviews

Breakfast is average.

Comfort

60/100
26 reviews

Room size and comfort are OK, but beds are great.

Room

59/100
56 reviews

Excellent beds but only average cleanliness and furnishing. Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size.

Vibe

39/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

23/100
11 reviews

Hotel buildings could use some improvement.

Rated 67/100 based on reviews from families.

Comfortable beds. Friendly service.

Service

77/100
12 reviews

Friendly service.

Cleanliness

64/100
13 reviews

Good cleanliness in rooms, but so-so in the building.

Comfort

64/100
7 reviews

Comfortable.

Room

56/100
16 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Rated 68/100 based on reviews from all travelers.

Fair Hotel.

Service

80/100
48 reviews

Friendly service and great reception.

Cleanliness

63/100
42 reviews

Room cleanliness is acceptable. Hotel facilities could use a good clean.

Breakfast

62/100
12 reviews

Breakfast is average.

Comfort

60/100
26 reviews

Room size and comfort are OK, but beds are great.

Room

59/100
55 reviews

Excellent beds but only average cleanliness and furnishing. Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size.

Amenities

17/100
10 reviews

Hotel buildings could use some improvement.

Rated 67/100 based on reviews from families.

Fantastic service. Comfortable beds.

Service

77/100
12 reviews

Friendly service.

Cleanliness

64/100
13 reviews

Good cleanliness in rooms, but so-so in the building.

Comfort

64/100
7 reviews

Comfortable.

Room

56/100
16 reviews

Clean, reasonable rooms. Rooms need regular maintenance.

Review Semantics by TrustYou

Property Description

With a stay at Best Western Shelbyville Inn and Suites Celebration Inn in Shelbyville, you'll be within a 5-minute drive of Calsonic Arena and Shelbyville Courthouse Square. This hotel is 1.4 mi (2.3 km) from Arts Center and Museum and 6 mi (9.6 km) from Tennova Healthcare - Shelbyville.

A complimentary continental breakfast is served daily from 6 AM to 9 AM.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Calsonic Arena - 0.5 km / 0.3 mi
Shelbyville Courthouse Square - 1.7 km / 1.1 mi
Arts Center and Museum - 1.8 km / 1.1 mi
Tennova Healthcare - Shelbyville - 9.6 km / 6 mi
George Dickel Distillery - 23.8 km / 14.8 mi
Tennova Healthcare - Harton - 24.3 km / 15.1 mi
Northgate Mall Tullahoma - 24.6 km / 15.3 mi
Jack Daniel's Distillery - 27.4 km / 17 mi
Beechcraft Heritage Museum - 28.2 km / 17.5 mi
Short Springs Natural Area - 29.7 km / 18.4 mi
Tims Ford State Park - 32.5 km / 20.2 mi
Tims Ford Lake - 32.7 km / 20.3 mi
Henry Horton State Park - 33.4 km / 20.8 mi
Saddle Creek Golf Club - 33.9 km / 21 mi
Barfield Crescent Park - 35.1 km / 21.8 mi

The preferred airport for Best Western Shelbyville Inn and Suites Celebration Inn is Nashville International Airport (BNA) - 85.6 km / 53.2 mi

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Take advantage of recreation opportunities including an indoor pool and a fitness center.

Green Sustainability

LED Lighting, BPA free and environment friendly cleaning products, PUR Air filtration system

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Accessible bathroom
  • RV, bus, truck parking
  • Total number of rooms - 58
  • Professional property host/manager
  • No cribs (infant beds) available
  • No elevators
  • Free continental breakfast
  • Luggage storage
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Free self parking
  • Fitness facilities
  • Computer station

Airport & Shuttle Information

BNA-Nashville International Airport 54.3 miles, Bomer Municipal Airport 3.3 miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free Continental Breakfast, Weekdays 6 AM - 9 AM and Weekends 6 AM - 10 AM

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 2

Pet maximum weight in kg is 36

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $25 per day, per pet.

Parking Info

Free onsite self-parking with ample space for bus and oversize vechicles

Internet / WiFI

Free Guest Wifi in all rooms and public areas

Misc Fees / Policies

  • Pet fee: USD 20 per accommodation, per night
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Best Western We Care Clean

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

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Testimonials:

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"It was great. We had searched for rooms on our own and were unsuccessful. Thank you for a spectacular service!" H.B. - Long Island, NY

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