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Voco Times Square South An Ihg Hotel

343 West 36th Street, New York, NY 10018 US near Exit 16W (113) on NJ Turnpike (~5.2mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Madison Square Garden
Cleaning Policy: Increased cleaning and disinfection frequency of all hotel areas, paying special attention to high-touch items like thermostats, phones, remotes, collateral materials, mini-refrigerators, safety latches and door handles. All room keys disinfected and presented safely upon check-in. Express check-out process available for guests to minimize contact. Cash-free methods of payments available and encouraged. Comprehensive hygiene and preventions training programs for team members. All team members are screened for their temperature upon arrival and during their shift. Team members provided with Personal Protective Equipment such as masks and gloves. We use color coded microfiber cloths in cleaning to eliminate cross contamination. All of our chemicals are made and distributed by Ecolab and are EPA (Environmental Protection Agency) registered. On our bathroom surfaces (sinks, showers, toilets) we use an Alkaline Bathroom Cleaner and Disinfectant that kills 99.99% of germs.
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Average
3.0/5

Based on 1220 guest reviews

Show Guest Reviews
  • Free wired internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
  • Fitness facilities
Select Your Room:
01/26/2022 - 01/27/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Voco Times Square South An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Clean & Comfy"
Overall Score3.0/ 5
Room was clean and beds were good.
(Individual traveler, booked 1 room), from US flag
14-Nov-2021 Verified Review, stayed from Fri Nov 12 to Sun Nov 14 2021 at a $247.99 average nightly rate.
"Staff was great.. room needs a fridge or a microwave."
Overall Score3.0/ 5
Staff great.. needs fridge / microwave.
(Individual traveler, booked 1 room), from US flag
19-Jul-2021 Verified Review, stayed from Mon Jul 12 to Sat Jul 17 2021 at a $82.99 average nightly rate.
"It was awesome."
Overall Score5.0/ 5
Nice, clean and quiet really nice.
(Individual traveler, booked 1 room), from US flag
11-May-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $90.99 average nightly rate.
"Wonderful Experience"
Overall Score5.0/ 5
Our stay at the Doubletree was outstanding. Our check in was quick, staff was very friendly. Our room was very nice and clean. The beds were extremely comforatble. We ate dinner at the bar and the bartenders were great! Very attentive and the food was also good. We never had to wait for an elevator, as I was concerned due to reviews I had read. .. We would highly reccomend this hotel. The proximity to many sites is very convenient.
(Individual traveler, booked 1 room), from US flag
13-May-2019 Verified Review, stayed from Thu May 09 to Fri May 10 2019 at a $185.57 average nightly rate.
"Doubletree Hilton New York Times Square."
Overall Score3.0/ 5
Hotel is nice rooms are small but that’s expected in New York. The staff is okay next time would love to upgrade to larger room with more space when I made the request the front desk stated let’s see what you paid for to see what we could do. Will visit again but will try another Hotel when I return.
(Individual traveler, booked 1 room), from US flag
05-Dec-2018 Verified Review, stayed from Wed Nov 21 to Sun Nov 25 2018 at a $201.36 average nightly rate.

Summary of Verified Reviews

Rated 73/100 based on reviews from all travelers.

"Fair for traveling with friends. Good for sightseeing with access to public transportation."

Location

94/100
240 reviews

"Well-located, although unfortunately the parking isn't easy." Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

Service

62/100
309 reviews

"Standard service overall, though very professional, and OK reception." Inadequate housekeeping, but good management and friendly service. Room service could have been improved.

WiFi

56/100
9 reviews

"Regular internet service. Wifi quality could be improved."

Room

49/100
375 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Small rooms with cleanliness complaints. Bathrooms are large and somewhat clean, but poor overall. Poor views, furniture, and TV's. Adequate room age and A/C. Shower can be a problem.

Cleanliness

47/100
159 reviews

"Bathrooms are relatively clean, but rooms are less well cleaned." Moderately clean hotel facilities.

Breakfast

36/100
77 reviews

"Breakfast affordable but not highly reviewed."

Amenities

28/100
117 reviews

"Poor hotel buildings and lobby, but new facilities." Elevator in need of updating.

Food

28/100
40 reviews

"Food could be better. Great menu and overall dining experience."

Bar

26/100
10 reviews

"Bar could improve."

Wellness Area

0/100
9 reviews

"Poorly reviewed fitness area."

Rated 68/100 based on reviews from families.

"Train station is close. Near city centre."

Location

92/100
52 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

66/100
58 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated.

Room

42/100
68 reviews

"Beds are fine, in small and inadequately cleaned rooms." Guests complained about minibars and bathrooms.

Cleanliness

41/100
31 reviews

"Rooms could be cleaner."

Breakfast

38/100
26 reviews

"Breakfast affordable but not highly reviewed."

Comfort

36/100
38 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Food

29/100
16 reviews

"Food could be better."

Amenities

26/100
18 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 68/100 based on reviews from couples.

"Good management."

Location

96/100
59 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

63/100
61 reviews

"Poor quality housekeeping, but decent, friendly service staff."

Room

54/100
77 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms." Small, poorly-maintained rooms with no views. New rooms with decent beds.

Cleanliness

43/100
34 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Breakfast

32/100
23 reviews

"Breakfast affordable but not highly reviewed."

Food

27/100
8 reviews

"Food could be better."

Amenities

26/100
29 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 70/100 based on reviews from solo travelers.

"Spacious bathroom."

Location

95/100
13 reviews

"Great location."

Service

68/100
20 reviews

"Service is average, but very friendly."

Value

60/100
5 reviews

"Fairly good value for money."

Cleanliness

51/100
12 reviews

"Room cleanliness is acceptable."

Comfort

45/100
17 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Room

45/100
29 reviews

"Rooms are small with complaints about maintenance, furnishing, and bathrooms." Rooms are quite clean and beds are standard.

Breakfast

33/100
5 reviews

"Breakfast can be improved."

Amenities

26/100
10 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 51/100 based on reviews from business travelers.

"Modern Hotel. Friendly service."

Location

93/100
9 reviews

"Great location."

Service

63/100
8 reviews

"Service is average, but very friendly."

Room

49/100
13 reviews

"Room needs to be improved."

Cleanliness

49/100
5 reviews

"Could use a good cleaning."

Rated 59/100 based on reviews from all travelers.

"Fair for traveling with friends. Good for sightseeing with access to public transportation."

Location

95/100
8 reviews

"Great location."

Service

63/100
7 reviews

"Service is adequate."

Comfort

39/100
11 reviews

"Uncomfortable, small rooms, with decent beds."

Cleanliness

38/100
7 reviews

"Rooms could be cleaner."

Room

36/100
17 reviews

"Beds are fine, in small and inadequately cleaned rooms."

Breakfast

34/100
7 reviews

"Breakfast can be improved."

Rated 66/100 based on reviews from families.

"Great location."

Location

95/100
6 reviews

"Great location."

Room

40/100
9 reviews

"Room needs to be improved."

Comfort

39/100
6 reviews

"More comfort would be nice."

Rated 70/100 based on reviews from all travelers.

"Fair for traveling with friends. Good for sightseeing with access to public transportation."

Location

95/100
12 reviews

"Great location."

Service

60/100
11 reviews

"Service is average, but very friendly."

Cleanliness

51/100
5 reviews

"Room cleanliness is acceptable."

Room

47/100
10 reviews

"Clean enough, but low rated, rooms."

Comfort

42/100
7 reviews

"More comfort would be nice."

Rated 63/100 based on reviews from all travelers.

"Fair for traveling with friends. Good for sightseeing with access to public transportation."

Location

92/100
165 reviews

"Well-located, although unfortunately the parking isn't easy." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Service

62/100
236 reviews

"Service is okay, but housekeeping is poorly reviewed." Service is professional and friendly. Room service could have been improved.

Cleanliness

51/100
122 reviews

"Moderately clean hotel facilities." Bathrooms are relatively clean, but rooms are less well cleaned.

Room

50/100
283 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Beds are fine, in small and inadequately cleaned rooms. Bathrooms are large and somewhat clean, but poor overall. Poor views, furniture, and TV's. Adequate room age and A/C. Shower can be a problem.

WiFi

49/100
6 reviews

"Wifi quality could be improved."

Breakfast

37/100
39 reviews

"Breakfast can be improved."

Food

32/100
27 reviews

"Food could be better. Great menu."

Amenities

30/100
90 reviews

"Poor hotel buildings and lobby, but new facilities." Elevator in need of updating.

Bar

29/100
9 reviews

"Bar could improve."

Wellness Area

0/100
8 reviews

"Poorly reviewed fitness area."

Rated 63/100 based on reviews from families.

"Train station is close. Professional service."

Location

91/100
31 reviews

"Great location with excellent sightseeing."

Service

65/100
38 reviews

"Reception and service are alright." Service is welcoming, but housekeeping is not great.

Value

61/100
11 reviews

"Fairly good value for money."

Cleanliness

43/100
23 reviews

"Rooms could be cleaner."

Room

40/100
43 reviews

"Small, poorly cleaned rooms and subpar bathrooms. Average beds."

Comfort

38/100
26 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Breakfast

33/100
8 reviews

"Breakfast can be improved."

Food

32/100
8 reviews

"Food could be better."

Amenities

26/100
11 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 65/100 based on reviews from couples.

"Terrific location."

Location

95/100
34 reviews

"Great location with excellent sightseeing."

Service

67/100
38 reviews

"Service is average, but very friendly."

Room

54/100
42 reviews

"Small but clean enough rooms, with low quality bathrooms." Badly maintained rooms with no views to speak of.

Cleanliness

48/100
18 reviews

"Room cleanliness is OK, but overall cleanliness is lacking." Moderately clean hotel facilities.

Breakfast

35/100
10 reviews

"Breakfast affordable but not highly reviewed."

Amenities

28/100
19 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 68/100 based on reviews from solo travelers.

"Spacious bathroom."

Location

95/100
11 reviews

"Great location."

Service

68/100
19 reviews

"Service is average, but very friendly."

Cleanliness

52/100
11 reviews

"Room cleanliness is acceptable."

Comfort

45/100
16 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Room

45/100
27 reviews

"Rooms are small with complaints about maintenance, furnishing, and bathrooms." Rooms are quite clean and beds are standard.

Amenities

26/100
8 reviews

"Hotel buildings could use some improvement."

Rated 47/100 based on reviews from business travelers.

"Modern Hotel. Great location."

Location

93/100
8 reviews

"Great location."

Service

63/100
7 reviews

"Service is adequate."

Room

48/100
12 reviews

"Room needs to be improved."

Rated 62/100 based on reviews from all travelers.

"Fair for traveling with friends. Good for sightseeing with access to public transportation."

Location

95/100
6 reviews

"Great location."

Service

58/100
8 reviews

"Service is average, but very friendly."

Room

34/100
6 reviews

"Room needs to be improved."

Rated 71/100 based on reviews from all travelers.

"Fair for traveling with friends. Good for sightseeing with access to public transportation."

Location

95/100
38 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

67/100
38 reviews

"Reception and service are alright." Service is professional and friendly.

Room

53/100
44 reviews

"Rooms are small, and views are lacking." Poorly cleaned rooms and unsightly furniture.

Cleanliness

43/100
15 reviews

"Rooms could be cleaner."

Breakfast

43/100
17 reviews

"Breakfast can be improved."

Amenities

27/100
16 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Food

27/100
9 reviews

"Food could be better."

Rated 73/100 based on reviews from families.

"Modern Hotel. Friendly service."

Location

94/100
10 reviews

"Great location."

Service

63/100
13 reviews

"Average but professional service."

Room

48/100
13 reviews

"Room needs to be improved."

Breakfast

45/100
12 reviews

"Breakfast can be improved."

Amenities

27/100
5 reviews

"Hotel buildings could use some improvement."

Food

24/100
5 reviews

"Food could be better."

Rated 72/100 based on reviews from couples.

"Wonderful sightseeing. Great location."

Location

94/100
13 reviews

"Great location with excellent sightseeing."

Service

64/100
7 reviews

"Service is adequate."

Room

46/100
15 reviews

"Room needs to be improved."

Cleanliness

40/100
6 reviews

"Could use a good cleaning."

Review Semantics by TrustYou

Property Description

With a stay at Voco Times Square South, an IHG Hotel, you'll be centrally located in New York, within a 10-minute walk of Madison Square Garden and Times Square. This hotel is 0.6 mi (0.9 km) from Herald Square and 0.7 mi (1.2 km) from Jacob K. Javits Convention Center.

Stop by the hotel's restaurant, Greenhouse 36, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge.

Make yourself at home in one of the 224 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hammerstein Ballroom - 0.4 km / 0.2 mi
Madison Square Garden - 0.6 km / 0.4 mi
American Lyric Theater - 0.6 km / 0.4 mi
Times Square - 0.7 km / 0.4 mi
Jacob K. Javits Convention Center - 0.7 km / 0.4 mi
Macy's - 0.8 km / 0.5 mi
Herald Square - 0.8 km / 0.5 mi
St. James Theatre - 0.9 km / 0.5 mi
Shubert Theatre - 0.9 km / 0.6 mi
The High Line Park - 1 km / 0.6 mi
Richard Rodgers Theatre - 1.1 km / 0.7 mi
Minskoff Theater - 1.1 km / 0.7 mi
Empire State Building - 1.1 km / 0.7 mi
5th Avenue - 1.1 km / 0.7 mi
Lunt-Fontanne Theatre - 1.2 km / 0.7 mi

The nearest airports are:
LaGuardia Airport (LGA) - 14.7 km / 9.2 mi
John F. Kennedy International Airport (JFK) - 28 km / 17.4 mi
Liberty Intl. Airport (EWR) - 26.8 km / 16.6 mi
New York, NY (NYS-Skyports Seaplane Base) - 3.4 km / 2.1 mi
Teterboro, NJ (TEB) - 18.5 km / 11.5 mi

The preferred airport for Voco Times Square South, an IHG Hotel is LaGuardia Airport (LGA).

Featured amenities include complimentary wired Internet access, a business center, and express check-in. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Banquet hall
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Number of meeting rooms - 2
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Wedding services
  • Tours/ticket assistance
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Total number of rooms - 224
  • Number of floors - 24
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • 24-hour fitness facilities
  • Wheelchair-accessible lounge
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Elevator
  • Fitness facilities
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

No comp shuttle; shuttle to LGA, EWR and JFK may be booked with concierge at a cost15-22 Miles30 to 90 minutes (depending on traffic)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Our full American breakfast buffet is $16.95 per person, plus taxes and gratuity. We also offer a continental buffet and a la carte options.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Pet maximum weight in kg is 34

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

Pet friendly hotel; dogs under 35 lbs. with a $50 non-refundable fee; service dogs are welcome.

Internet / WiFI

Wi-Fi/Internet Access is complimentary throughout the property. If a faster speed is need, it is available for a low additional cost.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 50 per day
  • Uncovered valet parking fee: USD 75 per day
  • Pet fee: USD 75 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Cleaning Policies

Increased cleaning and disinfection frequency of all hotel areas, paying special attention to high-touch items like thermostats, phones, remotes, collateral materials, mini-refrigerators, safety latches and door handles. All room keys disinfected and presented safely upon check-in. Express check-out process available for guests to minimize contact.Cash-free methods of payments available and encouraged. Comprehensive hygiene and preventions training programs for team members. All team members are screened for their temperature upon arrival and during their shift. Team members provided with Personal Protective Equipment such as masks and gloves. We use color coded microfiber cloths in cleaning to eliminate cross contamination. All of our chemicals are made and distributed by Ecolab and are EPA (Environmental Protection Agency) registered. On our bathroom surfaces (sinks, showers, toilets) we use an Alkaline Bathroom Cleaner and Disinfectant that kills 99.99% of germs.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

Hotel Rate Trends at Voco Times Square South

Rate fluctuations of Voco Times Square South

The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates we could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 43.1% in March 2021 and the highest average individual rate is $262 in the month of December 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Voco Times Square South in a month when rates are lower.

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Testimonials:

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"I have had an extremely good experience with this web site and have booked to separate trips the Spring. It was very quick and efficient. I will use it from now on personally and proffesionally!" C.R. - San Antonio, TX

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