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Residence Inn Charleston Riverview

90 Ripley Pointe Drive, Charleston, SC 29407-7597 US near Exit 221 on I-26 (~2.0mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property In Charleston (West Ashley)
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Very Good
4.0/5

Based on 687 guest reviews

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  • Free reception
  • Free wired internet
  • Free WiFi
  • Number of outdoor pools - 1
  • Free breakfast
  • Fitness facilities
  • Wheelchair-accessible pool
  • Free use of nearby fitness center
  • Free newspapers in lobby
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12/02/2021 - 12/03/2021
Searching all hotel inventory networks
10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Residence Inn by Marriott Charleston Downtown / Riverview

Below are the verified reviews from guests that we have booked recently:
"Excellent"
Overall Score4.0/ 5
None
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Wed May 12 to Sun May 16 2021 at a $251.99 average nightly rate.
"Staff was fabulous."
Overall Score4.0/ 5
I had two issues. one I asked them not to run my card I would pay cash but they ran the card amount anyway. I paid cash for two days and the gal said the charge would come off in a day. Hasn’t yet. There was a cockroach in the kitchen. I know that is a tough one to control. Enjoyed overall. Booked two nights for world Golf Village. I called reservations and a gal named Melissa was top shelf. Her knowledge and skill booking this was amazing. She knew her business and was on !
(Individual traveler, booked 1 room), from US flag
27-Jan-2021 Verified Review, stayed from Sun Jan 24 to Mon Jan 25 2021 at a $124.00 average nightly rate.
"Could have beed a very good but feel Short."
Overall Score3.0/ 5
The property looks nice and the hotel suite is laid out nice. But the short staff a cleaning leave it short which is a management problem. We got into our room ready for a shower and everything looked normal till I look up to hang my washcloth on the shower rod and notice two other dirty clothes hanging there. OK, no big deal then I go to pour a cup of coffee and there is no cup in the cabinet. I look there all in the dishwasher and no soap to be had. I call down to the desk and I have to go get it. That's right plus anything else that is out of stock like the paper towel's I pick up while there. The breakfast included became a brown bag of bottled water, a granola bar and a muffin. You could special request a crescent sandwich. It was okay other than the fact it tasted microwaved. The Gym looked clean and was stocked with towels. I loved the outside fire pitt by the pool. I was in a wheel chair and found it difficult to always have to enter from hafway down the front of the building. There is no sheltered ADA drop off area and only one ADA entrance which does have auto doos which is nice. They only have two ADA parking spaces and NO king bed ADA room with ADA showers. Need to have better cleaning staff. Room suite dishes and pans need to be updated. They were a little small and dirty. I know one of the other patriens asked to have their pan replaced. It looked like it was used on an outdoor fire pit. I have to admit ours was not much better but was clean enough I felt it was okay to use. Call it a COVID problem, maybe. I think I will call it a management problem. It looks great and could have such great potential with just a little effort.
(Individual traveler, booked 1 room), from US flag
27-Sep-2020 Verified Review, stayed from Wed Sep 16 to Mon Sep 21 2020 at a $109.67 average nightly rate.
"Good Stay"
Overall Score4.0/ 5
Everyone was very friendly. My room was clean. I just wish there was secure access to the internet. I couldn’t text home either. But I would stay there again and refer people.
(Individual traveler, booked 1 room), from US flag
18-Sep-2020 Verified Review, stayed from Mon Sep 14 to Wed Sep 16 2020 at a $109.20 average nightly rate.
"Front desk lady VERY RUDE."
Overall Score3.0/ 5
Ok, so our room was nice and the hotel is very nice but what made it bad was the front desk lady, who I’m pretty sure is in charge. As myself and my wife were in line the gentleman ahead of us was asking if the pool was open and about breakfast. Now to set the stage this is May 16th 2020 and the governor has started to open things back up due to the COVID 19 Virus. This gentleman was no doubt suffering from cancer and was just asking a simple question. Her remark was no NONE OF THOSE ARE OPEN AND I DONT KNOW WHY PEOPLE ARE EVEN TRAVELING! I bit my toung as I wanted to say “ so you can have a damn job!” This lady is about in her early 30’s with her hair always pulled back it is very clear that all the other ladies in there fear her! I want ever go back just because of her!
(Individual traveler, booked 1 room), from US flag
18-May-2020 Verified Review, stayed from Sat May 16 to Sun May 17 2020 at a $104.36 average nightly rate.
"Time for ‘Reno ’."
Overall Score3.0/ 5
Average. Average. Room needed carpeting.Furniture worn.
(Individual traveler, booked 1 room), from US flag
07-Jul-2019 Verified Review, stayed from Mon Jul 01 to Wed Jul 03 2019 at a $219.94 average nightly rate.
"Very enjoyable, as usual."
Overall Score5.0/ 5
Very enjoyable, as usual.
(Individual traveler, booked 1 room), from US flag
01-Feb-2019 Verified Review, stayed from Mon Jan 28 to Wed Jan 30 2019 at a $119.88 average nightly rate.
"Excellent Experience, Great Location, and Super Helpful Front Desk"
Overall Score5.0/ 5
We have been to Charleston a number of times. Next time I'll look to return here. We had a two bedroom two bath unit with a nice dining table we turned into a mobile office. The unit was clean and comfortable. I found the front desk staff very helpful. We arrived Sunday evening and after settling in wanted to get something to bring back to the unit. D'Andre searched and called several restaurants for their hours, what kind of soups they had (my wife wanted soup), etc., then sent me to a great deli that was only two miles away and across the street from a grocery store, which was the next thing I needed. My son enjoyed going to the snack store inside the lobby, they had his favorite Ben and Jerry's flavor. However, no chocolate for my wife. This evening Ashley at the desk put a complimentary chocolate in our freezer for her! This is service you don't expect. The facility also offers a nice breakfast, afternoon snacks and a happy hour during the week with hot food, complimentary wine and beer. Marriott is also remodeling the property, so I'm sure it will be even nicer next time!
(Individual traveler, booked 1 room), from US flag
12-Jun-2014 Verified Review

Summary of Verified Reviews

76
Fair

Summary of 366 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 76/100 based on reviews from all travelers.

"Fair family hotel. Close to the city center with easily acessible parking."

Location

84/100
65 reviews

"Great location with good parking availability." Near to downtown with good options for sightseeing.

Service

79/100
100 reviews

"Professional service and great reception, but poor housekeeping." Good shuttle service.

Room

53/100
143 reviews

"Average rooms with kitchenettes." Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking. Old rooms lacking maintenance, with poor views and beds. Spacious rooms with okay minibars.

Breakfast

39/100
52 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

38/100
97 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

WiFi

29/100
5 reviews

"Wifi quality could be improved."

Food

26/100
22 reviews

"Food could be better. Bad side dishes."

Rated 76/100 based on reviews from families.

"Pleasant entrance area. Near city centre."

Location

84/100
15 reviews

"Near city centre in a great location."

Service

77/100
23 reviews

"Great service, especially at reception. Housekeeping can be a problem."

Room

49/100
42 reviews

"Room maintenance is lacking, as are beds, kitchenettes and furnishings." Rooms are large but untidy, with badly rated bathrooms.

Cleanliness

39/100
30 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Breakfast

35/100
20 reviews

"Breakfast can be improved."

Food

22/100
9 reviews

"Food could be better."

Rated 66/100 based on reviews from couples.

"Great location."

Location

86/100
6 reviews

"Great location."

Room

47/100
8 reviews

"Room needs to be improved."

Breakfast

42/100
6 reviews

"Breakfast can be improved."

Rated 67/100 based on reviews from all travelers.

"Fair family hotel. Close to the city center with easily acessible parking."

Location

84/100
65 reviews

"Great location with good parking availability." Near to downtown with good options for sightseeing.

Service

79/100
99 reviews

"Professional service and great reception, but poor housekeeping." Good shuttle service.

Room

53/100
143 reviews

"Average rooms with kitchenettes." Bathrooms and rooms are poorly cleaned, furniture is unsightly and A/C lacking. Old rooms lacking maintenance, with poor views and beds. Spacious rooms with okay minibars.

Cleanliness

39/100
96 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Breakfast

39/100
52 reviews

"Breakfast affordable but not highly reviewed."

WiFi

29/100
5 reviews

"Wifi quality could be improved."

Food

28/100
21 reviews

"Food could be better."

Rated 74/100 based on reviews from families.

"Pleasant entrance area. Near city centre."

Location

84/100
15 reviews

"Near city centre in a great location."

Service

77/100
23 reviews

"Great service, especially at reception. Housekeeping can be a problem."

Room

49/100
42 reviews

"Room maintenance is lacking, as are beds, kitchenettes and furnishings." Rooms are large but untidy, with badly rated bathrooms.

Cleanliness

39/100
30 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."

Breakfast

35/100
20 reviews

"Breakfast can be improved."

Food

22/100
9 reviews

"Food could be better."

Rated 66/100 based on reviews from couples.

"Great location."

Location

86/100
6 reviews

"Great location."

Room

47/100
8 reviews

"Room needs to be improved."

Breakfast

42/100
6 reviews

"Breakfast can be improved."

Review Semantics by TrustYou

Property Description

In the heart of Charleston, Residence Inn by Marriott Charleston Downtown/Riverview is within a 5-minute drive of Medical University of South Carolina and College of Charleston. This hotel is 3.1 mi (4.9 km) from Charleston City Market and 3.2 mi (5.1 km) from South Carolina Aquarium.

You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Charleston Downtown/Riverview, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is included.

Make yourself at home in one of the 119 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Harborage at Ashley Marina - 2.4 km / 1.5 mi
Charleston City Marina - 2.8 km / 1.7 mi
Joseph P. Riley, Jr. Park - 2.8 km / 1.8 mi
Medical University of South Carolina - 3 km / 1.9 mi
Hampton Park - 3.8 km / 2.4 mi
American Theater - 3.9 km / 2.4 mi
Upper King Design District - 4 km / 2.5 mi
Charleston Music Hall - 4.1 km / 2.5 mi
Charleston Visitor Center - 4.1 km / 2.5 mi
Marion Square - 4.1 km / 2.6 mi
College of Charleston - 4.1 km / 2.6 mi
Charleston Museum - 4.2 km / 2.6 mi
Joseph Manigault House - 4.2 km / 2.6 mi
Grace Episcopal Church - 4.4 km / 2.7 mi
Aiken-Rhett House - 4.4 km / 2.7 mi

The preferred airport for Residence Inn by Marriott Charleston Downtown/Riverview is Charleston Intl. Airport (CHS) - 18.2 km / 11.3 mi

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Charleston? This hotel has facilities measuring 644 square feet (60 square meters), including a meeting room. Free self parking is available onsite.

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Free reception
  • Conference space size (meters) - 60
  • Free wired Internet
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • One meeting room
  • Restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-accessible meeting spaces/business center
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Outdoor pool
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Total number of rooms - 119
  • Number of floors - 4
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Spa tub
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Marina on site
  • Picnic area
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Area shuttle (surcharge)
  • Express check-out
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Free self parking
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 644

Airport & Shuttle Information

Charleston International Airport is located 12 miles from hotel. Taxi averages $35 one way.

Local Shuttle Info: Complimentary Evening Shuttle to the Historic District 5:30pm-11:45pm

Breakfast Information

Complimentary Hot Breakfast Buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets allowed with a $100 non-refunable fee

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Property confirms they are implementing guest safety measures

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About Residence Inn by Marriott

  • Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
  • Full kitchens with refrigerators, microwaves, stoves, and coffee makers
  • Free hot breakfast and free Wi-Fi everywhere
  • Complimentary evening socials offering food and drinks for guests
  • Fitness center with modern equipment and TVs
  • Great outdoor space with barbeque and fire pits
  • Private meeting spaces perfect for events and family gatherings
  • Free grocery delivery service available
  • Dry cleaning and on-site laundry services
  • Pet friendly

The Residence Inn by Marriott highlights above are subject to change without notice.

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