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Holiday Inn Resort The Lodge at Big Bear Lake An Ihg Hotel

40650 Village Drive, Big Bear Lake, CA 92315 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Snow Summit
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select Your Room:
11/29/2022 - 11/30/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Resort The Lodge at Big Bear Lake An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Superb stay from start to finish!"
Overall Score5.0/ 5
Front desk check In clerk was "Outstanding" she was courteous, kind and patient with us (senior citizens) ?. Superb stay from start to finish!
(Individual traveler, booked 1 room), from US flag
02-May-2022 Verified Review, stayed from Sat Apr 30 to Sun May 01 2022 at a $141.99 average nightly rate.
"Better than expected."
Overall Score4.0/ 5
The room was fine for one night.
(Individual traveler, booked 1 room), from US flag
20-Dec-2021 Verified Review, stayed from Sun Dec 19 to Mon Dec 20 2021 at a $340.99 average nightly rate.
"Room was clean and comfortable."
Overall Score4.0/ 5
Our keys were hard to work. Had to make 6 to 10 passes to open the door. Went to front desk to get a snack and soda. Cost was 7.00. That?s too pricey with there limited choices. The restaurant was closed while we were there except Friday. I ask what time it opened for breakfast since we wanted an early start and they didn?t open until 8:00 AM. Way too late for people who needed an early start to there day.
(Individual traveler, booked 1 room), from US flag
09-Jul-2021 Verified Review, stayed from Tue Jul 06 to Fri Jul 09 2021 at a $165.99 average nightly rate.
"Poor Rating"
Overall Score2.0/ 5
When I book this hotel it was a king suite and there was supposed to be a Jacuzzi tub located inside the room it was not it was a standard bathtub. Also the elevator was not working. We had a horrible view of the back parking lot and the overall cost of the hotel was over $400 not worth the price.
(Individual traveler, booked 1 room), from US flag
26-Jan-2019 Verified Review, stayed from Sat Jan 19 to Sun Jan 20 2019 at a $332.99 average nightly rate.

Summary of Verified Reviews

83
Very Good

Summary of 1,244 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 83/100 based on reviews from all travelers.

Very good business hotel. Great location.

Location

97/100
294 reviews

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

Service

64/100
209 reviews

Restaurant service and general service expertise is OK, but housekeeping is poor. Friendly service, but poor management and reception. Room service could have been improved.

Cleanliness

63/100
159 reviews

Moderately clean hotel facilities. Pool area is clean, but the bathrooms are less so.

Room

57/100
334 reviews

Rooms adequately-sized with alright beds and some views. Old, inadequately maintained rooms with subpar TV's. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Nice balcony.

WiFi

56/100
6 reviews

Regular internet service.

Breakfast

50/100
40 reviews

Decent and moderately priced breakfast.

Comfort

48/100
146 reviews

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

Value

40/100
70 reviews

Value for money could be better. Acceptable breakfast prices.

Bar

28/100
9 reviews

Bar could improve.

Rated 78/100 based on reviews from families.

Near city centre. Nice balcony.

Location

96/100
102 reviews

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

Cleanliness

63/100
51 reviews

Moderately clean hotel facilities.

Service

58/100
62 reviews

So-so, but friendly, service, but low rated reception.

Breakfast

51/100
16 reviews

Decent and moderately priced breakfast.

Room

50/100
88 reviews

Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Average-sized rooms with alright beds. Shower can be a problem.

Comfort

47/100
37 reviews

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

Value

39/100
20 reviews

Value for money could be better. Acceptable breakfast prices.

Vibe

38/100
23 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 79/100 based on reviews from couples.

Good restaurants & bars in the area.

Location

98/100
44 reviews

Great location. Great sightseeing, restaurants and shopping nearby.

Pool

71/100
10 reviews

Great pool.

Service

69/100
22 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

60/100
19 reviews

Room cleanliness is acceptable.

Breakfast

53/100
6 reviews

Breakfast is average.

Room

50/100
47 reviews

Average sized but overall poor rooms. Clean enough rooms, but furniture is poor.

Comfort

44/100
18 reviews

Rooms are decent sized but not rated very comfortable.

Value

38/100
16 reviews

Value for money could be better.

Vibe

37/100
8 reviews

Vibe is not too good.

Rated 86/100 based on reviews from business travelers.

Great location.

Room

53/100
5 reviews

Room is all right.

Rated 75/100 based on reviews from solo travelers.

Room

50/100
5 reviews

Room needs to be improved.

Rated 76/100 based on reviews from all travelers.

Very good business hotel. Great location.

Location

97/100
281 reviews

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

Service

67/100
197 reviews

Staff is very friendly but not that professional, with mediocre restaurant service. Guests complain about reception staff and management.

Cleanliness

63/100
149 reviews

Moderately clean hotel facilities. Pool area is clean, but the bathrooms are less so.

Room

58/100
323 reviews

Rooms adequately-sized with alright beds and some views. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Old, inadequately maintained rooms with subpar TV's. Nice balcony.

WiFi

56/100
6 reviews

Regular internet service.

Breakfast

52/100
34 reviews

Decent and moderately priced breakfast.

Comfort

49/100
143 reviews

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

Value

42/100
64 reviews

Value for money could be better. Acceptable breakfast prices.

Bar

28/100
9 reviews

Bar could improve.

Rated 74/100 based on reviews from families.

Near city centre. Nice balcony.

Location

97/100
93 reviews

Great location and easy parking. Central location with great sightseeing, dining out and shopping.

Cleanliness

64/100
45 reviews

Moderately clean hotel facilities.

Service

61/100
55 reviews

So-so, but friendly, service, but low rated reception.

Room

51/100
83 reviews

Average-sized rooms with alright beds. Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Shower can be a problem.

Breakfast

50/100
13 reviews

Decent and moderately priced breakfast.

Comfort

47/100
36 reviews

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

Value

40/100
17 reviews

Value for money could be better. Acceptable breakfast prices.

Vibe

39/100
19 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 76/100 based on reviews from couples.

Good restaurants & bars in the area.

Location

98/100
42 reviews

Great location. Great sightseeing, restaurants and shopping nearby.

Pool

71/100
10 reviews

Great pool.

Service

70/100
21 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

59/100
18 reviews

Room cleanliness is acceptable.

Room

50/100
46 reviews

Fine room size and cleanliness. Guests complain about furniture and bathrooms.

Comfort

45/100
17 reviews

Rooms are decent sized but not rated very comfortable.

Value

38/100
14 reviews

Value for money could be better.

Vibe

37/100
8 reviews

Vibe is not too good.

Rated 75/100 based on reviews from all travelers.

Very good business hotel. Great location.

Location

95/100
7 reviews

Great location.

Cleanliness

61/100
6 reviews

Quite clean.

Service

58/100
9 reviews

Service is adequate.

Room

44/100
6 reviews

Room needs to be improved.

Value

37/100
6 reviews

Value for money could be better.

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel in Big Bear Lake (The Village), you'll be within a 10-minute walk of Big Bear Visitor Center and Big Bear Marina. This ski hotel is 5.3 mi (8.5 km) from Bear Mountain and 7.2 mi (11.6 km) from Snow Summit.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Make yourself at home in one of the 148 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Big Bear Visitor Center - 0.4 km / 0.3 mi
Big Bear Marina - 0.5 km / 0.3 mi
Alpine Slide at Magic Mountain - 0.8 km / 0.5 mi
Pine Knot Marina - 0.9 km / 0.6 mi
Pine Knot Park - 0.9 km / 0.6 mi
Swim Beach - 1.5 km / 0.9 mi
Aspen Glen Picnic Area - 1.6 km / 1 mi
Meadow Park - 2 km / 1.2 mi
Metcalf Bay - 2 km / 1.3 mi
Gilner Point - 2.6 km / 1.6 mi
Eagle Point - 3.2 km / 2 mi
Snow Summit - 3.2 km / 2 mi
Bear Valley Community Hospital - 3.3 km / 2 mi
Boulder Bay Park - 3.6 km / 2.3 mi
Castle Rock Trail - 4.8 km / 3 mi

The nearest airports are:
Los Angeles - Ontario Intl. Airport (ONT) - 94.3 km / 58.6 mi
San Bernardino, CA (SBD-San Bernardino Intl.) - 59.7 km / 37.1 mi

The preferred airport for Holiday Inn Resort The Lodge At Big Bear Lake, an IHG Hotel is Los Angeles - Ontario Intl. Airport (ONT).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Big Bear Lake? This hotel has facilities measuring 9,000 square feet (836 square meters), including a conference center. Free self parking is available onsite.

After a day on the slopes, enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.

Green Sustainability

100% compliant with Green Engage

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Mountain biking nearby
  • Meeting rooms
  • Conference space size (meters) - 836
  • Free WiFi
  • Arcade/game room
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Wedding services
  • Accessible bathroom
  • Fireplace in lobby
  • Off-street parking
  • Luggage storage
  • 24-hour front desk
  • Total number of rooms - 148
  • Number of floors - 4
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Conference center
  • Number of restaurants - 1
  • Outdoor seasonal pool
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Sauna
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

Closest Airport is Ontario International Airport. Outside Shuttle Service available.

Local Shuttle Info: Uber/Lyft

Breakfast Information

$10.00 Order off menu. American

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed

Pets are allowed with extra fee.

Parking Info

Complimentary Parking

Internet / WiFI

WFi access is complimentary

Misc Fees / Policies

  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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