Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus North Shore Hotel
Below are the verified reviews from guests that we have booked recently:
"Exct in all respect s."
Overall Score5.0/5
Excellent
Charles C. (Individual traveler, booked 1 room), from
14-Sep-2021 Verified Review, stayed from Sat Sep 11 to Sun Sep 12 2021 at a $259.00 average nightly rate.
"It was very good.."
Overall Score4.0/5
Friendly staff very clean and comfortable rooms.. Would definitely recommend..
Sandra H. (Individual traveler, booked 1 room), from
09-Apr-2020 Verified Review, stayed from Sat Apr 04 to Mon Apr 06 2020 at a $109.54 average nightly rate.
"Not as nice as the Comfort Inns."
Overall Score3.0/5
The bed was okay, but I had to take off the sheets so I could have coverage beyond my armpits. I like sheets up around my head; by pulling the sheets off and re situating. The TV remote didn't work I finally got the TV on by finding a button under the screen but only the weather channel was on. The shower worked fine but the curtain was at least two inches above the floor so the regular floor got all wet. There was no lounge or place to get a meal in the building. We wanted to sit at tables where we could read newspaper and write, so we settled in the breakfast room mid morning. Your staff turned the lights out on us a couple times. If you don't want people in that room after breakfast, then just close it off. The only really good thing was the guest computers in the lobby. I don't plan on staying at a BW hotel again.
Paula D. (Individual traveler, booked 1 room), from
30-Oct-2019 Verified Review, stayed from Sat Oct 26 to Mon Oct 28 2019 at a $199.80 average nightly rate.
"Great hotel for the price!"
Overall Score5.0/5
We found this hotel when looking for some place to stay that was close to a gymnastics gym my daughter was competing at the next day. It had great reviews so we booked it. The hotel was great. It was updated and super clean. The staff was friendly and the continental breakfast was great. The inside pool was a hit too!
Lindsay R. (Individual traveler, booked 1 room), from
03-Dec-2018 Verified Review, stayed from Fri Nov 30 to Sat Dec 01 2018 at a $105.00 average nightly rate.
"Pleasant, Clean, and Accommodating"
Overall Score4.0/5
We found everything we needed for our stay. Staff was friendly and accommodating. Breakfast was excellent. Coffee, tea and snacks in the pm was very nice. I would like to see tip envelopes provided for the cleaning staff and wouldn't hesitate to return.
Unknown U. (Individual traveler, booked 1 room), from
29-Oct-2015 Verified Review
"Great Beds"
Overall Score3.0/5
However, a group of people partying next door kept us up until 3 AM and a call to the front desk did not help at all!
Carolina C. (Individual traveler, booked 1 room), from
13-Apr-2014 Verified Review
Summary of Verified Reviews
83
Very Good
Summary of 829 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good family hotel. Easily accessible by car and offers nearby parking areas. Great room."
Location
88/100
87 reviews
"Generally well-located with OK shopping options."Excellent parking and car access.
Service
86/100
155 reviews
"Professional, friendly service, good reception, and decent housekeeping."
WiFi
86/100
5 reviews
"Good internet service."
Food
81/100
28 reviews
"Food is great, especially the desserts."
Wellness Area
80/100
9 reviews
"Awesome wellness and fitness areas."
Breakfast
77/100
127 reviews
"Great and affordable breakfast."
Room
76/100
215 reviews
"Modern rooms, with good TV's."Rooms are large and mostly clean, with great beds.Small rooms and poorly cleaned bathrooms.Substandard A/C and furniture. Shower can be a problem.Great kitchenettes and minibars.
Comfort
72/100
128 reviews
"Great sized rooms, very comfortable with wonderful beds."Noise level is acceptable, although A/C is insufficient and bathrooms are small.
Cleanliness
68/100
147 reviews
"Rooms relatively clean, but bathroom and pool area not clean enough."Moderately clean hotel facilities.
Vibe
67/100
35 reviews
"OK vibe and a friendly atmosphere."Entrance area is not particularly attractive. Relatively modern hotel.Stylish hotel. Awesome for families. Good for business people.Good highway hotel.
Amenities
64/100
59 reviews
"Okay buildings with a less impressive entrance area."Elevator in need of updating.
Pool
63/100
56 reviews
"Acceptable pools with some cleanliness complaints."
Rated 80/100 based on reviews from families.
"Fair breakfast prices. Great desserts & fruits."
Location
91/100
32 reviews
"Great location and easy parking."
Service
87/100
48 reviews
"Friendly service and great reception."
Food
84/100
10 reviews
"Delicious food."
Breakfast
77/100
48 reviews
"Great and affordable breakfast."
Room
68/100
75 reviews
"Large, reasonably clean rooms and comfortable beds."Bathrooms are dirty and rooms in need of maintenance.
Cleanliness
59/100
55 reviews
"Cleanliness is lacking in rooms and bathrooms."Moderately clean hotel facilities.
Pool
58/100
26 reviews
"Ordinary pool."
Rated 82/100 based on reviews from couples.
"Comfortable beds. Spacious rooms."
Location
89/100
11 reviews
"Great location."
Service
87/100
16 reviews
"Friendly service."
Food
78/100
5 reviews
"Delicious food."
Breakfast
74/100
15 reviews
"Tasty breakfast."
Room
73/100
30 reviews
"Large, tidy rooms with comfy beds, yet poor bathrooms."
Comfort
70/100
18 reviews
"Great sized rooms, very comfortable with wonderful beds."
Cleanliness
70/100
18 reviews
"Clean rooms."
Amenities
67/100
9 reviews
"Average hotel building."
Pool
66/100
5 reviews
"Ordinary pool."
Rated 70/100 based on reviews from solo travelers.
"Accessible parking. Delicious food."
Service
83/100
5 reviews
"Fantastic service."
Breakfast
77/100
5 reviews
"Tasty breakfast."
Room
75/100
7 reviews
"Great room."
Cleanliness
72/100
5 reviews
"Clean."
Rated 81/100 based on reviews from all travelers.
"Very good family hotel. Easily accessible by car and offers nearby parking areas. Great room."
Location
88/100
75 reviews
"Generally well-located with OK shopping options."Excellent parking and car access.
Service
86/100
151 reviews
"Professional, friendly service, good reception, and decent housekeeping."
WiFi
86/100
5 reviews
"Good internet service."
Food
83/100
27 reviews
"Food is great, especially the desserts."
Wellness Area
80/100
9 reviews
"Awesome wellness and fitness areas."
Breakfast
77/100
122 reviews
"Great and affordable breakfast."
Room
75/100
206 reviews
"Modern rooms, with good TV's."Rooms are large and mostly clean, with great beds.Small rooms and poorly cleaned bathrooms.Substandard A/C and furniture. Shower can be a problem.Great kitchenettes and minibars.
Comfort
71/100
121 reviews
"Great sized rooms, very comfortable with wonderful beds."Small bathrooms and inadequate A/C.
Vibe
67/100
33 reviews
"OK vibe and a friendly atmosphere."Entrance area is not particularly attractive. Relatively modern hotel.Stylish hotel.
Cleanliness
67/100
142 reviews
"Rooms relatively clean, but bathroom and pool area not clean enough."Moderately clean hotel facilities.
Amenities
64/100
59 reviews
"Okay buildings with a less impressive entrance area."Elevator in need of updating.
Pool
62/100
54 reviews
"Acceptable pools with some cleanliness complaints."
Rated 80/100 based on reviews from families.
"Fair breakfast prices."
Location
91/100
28 reviews
"Great location and easy parking."
Service
87/100
48 reviews
"Friendly service and great reception."
Food
84/100
10 reviews
"Delicious food."
Breakfast
77/100
47 reviews
"Great and affordable breakfast."
Room
68/100
71 reviews
"Large, reasonably clean rooms and comfortable beds."Bathrooms are dirty and rooms in need of maintenance.
Cleanliness
59/100
55 reviews
"Cleanliness is lacking in rooms and bathrooms."Moderately clean hotel facilities.
Pool
58/100
25 reviews
"Ordinary pool."
Rated 80/100 based on reviews from couples.
"Comfortable beds. Spacious rooms."
Location
90/100
8 reviews
"Great location."
Service
87/100
16 reviews
"Friendly service."
Breakfast
73/100
13 reviews
"Tasty breakfast."
Room
73/100
26 reviews
"Large, tidy rooms with comfy beds, yet poor bathrooms."
Cleanliness
70/100
16 reviews
"Good cleanliness in rooms, but so-so in the building."
Comfort
70/100
15 reviews
"Decently comfortable, spacious rooms with great beds."
Amenities
67/100
9 reviews
"Average hotel building."
Pool
66/100
5 reviews
"Ordinary pool."
Rated 71/100 based on reviews from solo travelers.
"Accessible parking. Great location."
Service
83/100
5 reviews
"Fantastic service."
Breakfast
77/100
5 reviews
"Tasty breakfast."
Room
75/100
7 reviews
"Great room."
Cleanliness
72/100
5 reviews
"Clean."
Customer Reviews of Best Western Plus North Shore Hotel
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
NEWLY RENOVATED Best Western Plus Conveniently located 12 miles from downtown Boston, and 10 minutes from historical Salem, our hotel offers newly renovated,comfortable, affordable accommodations. A complimentary hot breakfast every morning and indoor and pool, that makes the our hotel the perfect choice while visiting the North Shore. We have 140 comfortable and oversized guestrooms (86 double-bedded rooms, 47 king rooms, and 7 accessible rooms). All rooms feature a coffee maker, hair dryer, iron and ironing board and 25" color television. Each ideally sited for relaxing after capturing the spirit and history of New England. Exercise room is also available if you want to work out. Our friendly staff looks forward to serving you during your next visit to Boston's North Shore. Ample free motorcoach parking. Baggage handling $4.00 per person round trip.
Amenities / Features
Check In: 4:00 pm - 6:00 am
Check Out: 12:00 pm
Air conditioning
Alarm clock
Breakfast in room
Bus parking
Child facilities
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Free WiFi Internet
Ironing facilities
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV room
Voicemail
Airport & Shuttle Information
Logan Airport 20 miniutes and Manchester Airport Hour and a half
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
We offer a FREE HOT Breakfast. Please see list below.EggsMeat sausage or baconHot wafflescerealmuffinsToastBaglesJuiceFruitYogurtHard Boiled Eggs
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Parking Info
Free Bus Parking
Internet / WiFI
Free Wi-Fi
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
