Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus Reading Inn & Suites
Below are the verified reviews from guests that we have booked recently:
"Good except non inviting bed comforters."
Overall Score4.0/5
Everything was good except for the ugly and dirty bed comforters. One had a cigarette burn on it and the other had what looked like pet vomit on it. Disgusting.
Kimberly O. (Individual traveler, booked 1 room), from
27-Jun-2022 Verified Review, stayed from Thu Jun 23 to Sun Jun 26 2022 at a $169.99 average nightly rate.
"Clean with great pillows & bed!"
Overall Score5.0/5
Clean and comfortable. The pillows and beds were great.
Susan L. (Individual traveler, booked 1 room), from
22-Jun-2022 Verified Review, stayed from Mon Jun 20 to Tue Jun 21 2022 at a $134.99 average nightly rate.
"Excellent Hotel"
Overall Score5.0/5
Room extremely clean and pleasant. Everyone very nice and accommodating.
Marilyn D. (Individual traveler, booked 1 room), from
02-Jun-2022 Verified Review, stayed from Mon May 30 to Tue May 31 2022 at a $126.99 average nightly rate.
"Passing through, overnight stopover."
Overall Score4.0/5
Fine
John W. (Individual traveler, booked 1 room), from
13-Sep-2021 Verified Review, stayed from Thu Sep 09 to Fri Sep 10 2021 at a $147.99 average nightly rate.
"Pleasant Visit"
Overall Score4.0/5
Everything was better than acceptable. We did not encounter any negatives. I would consider this location to be “professional”.
Larry P. (Individual traveler, booked 1 room), from
09-Aug-2021 Verified Review, stayed from Sat Aug 07 to Mon Aug 09 2021 at a $152.00 average nightly rate.
"Excellent customer service."
Overall Score5.0/5
Staff was kind helpful friendly.
Patricia M. (Individual traveler, booked 1 room), from
31-Jul-2021 Verified Review, stayed from Fri Jul 30 to Sat Jul 31 2021 at a $149.99 average nightly rate.
"Bad Hotel"
Overall Score1.0/5
This was one of the worst experiences I’ve had at a hotel in my 65 years. It noisy, the toilet rocked, had to hold the counter to keep from falling off of it. The closet was missing a door, I had to leave a $50 deposit. There was no water, none. And, a one night stay in a less than satisfying room was $169 before room deposit. What the hell! I can’t express how disappointed I am. Best Western should be ashamed of themselves.
Claire K. (Individual traveler, booked 1 room), from
04-Jul-2021 Verified Review, stayed from Sat Jul 03 to Sun Jul 04 2021 at a $146.99 average nightly rate.
"Not worth the cost."
Overall Score3.0/5
Was poorly maintained and runned down.
Kathy F. (Individual traveler, booked 1 room), from
05-Jun-2021 Verified Review, stayed from Fri Jun 04 to Sat Jun 05 2021 at a $137.99 average nightly rate.
"Great for traveling with a pet."
Overall Score5.0/5
Friendly service. Clean, nice size rooms.
Wendy D. (Individual traveler, booked 1 room), from
27-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $124.99 average nightly rate.
"Perfect"
Overall Score5.0/5
My stay was perfect. Got there way late. Staff so friendly and helpful. Breakfast as delicious. And the room worked perfect for us and our doggie. Thank you.
Jean S. (Individual traveler, booked 1 room), from
08-Nov-2019 Verified Review, stayed from Wed Oct 30 to Thu Oct 31 2019 at a $87.35 average nightly rate.
Summary of Verified Reviews
76
Good
Summary of 713 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Professional service at the reception and restaurant.Management should be more attentive.
Breakfast
79/100
85 reviews
Great and affordable breakfast.
Room
51/100
218 reviews
Reasonably-sized, old rooms with poor furniture but ok beds.Complaints about cleanliness, maintenance, and TVs.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
WiFi
50/100
6 reviews
Regular internet service. Wifi quality could be improved.
Cleanliness
34/100
169 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Vibe
28/100
36 reviews
Vibe is not too good. Entrance area is not particularly attractive.Hotel could use some updating. Awesome for families.Good for business people. Good choice for a city trip.
Pool
24/100
31 reviews
Pool in need of cleaning.
Amenities
22/100
64 reviews
Poorly reviewed buildings and an uninspiring entrance area.Elevator in need of updating. Smoking area is ok.
Rated 72/100 based on reviews from families.
Fair breakfast prices. Great reception.
Service
86/100
40 reviews
Great service, especially at reception.
Location
86/100
11 reviews
Great location.
Breakfast
78/100
29 reviews
Great and affordable breakfast.
Comfort
58/100
39 reviews
Average sized rooms with typical beds, noise and comfort levels.Bathroom could be bigger.
Room
54/100
69 reviews
Average-sized rooms with alright beds.Poorly maintained and cleaned rooms.Small rooms and poorly cleaned bathrooms.
Cleanliness
33/100
59 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Pool
27/100
15 reviews
Pool in need of cleaning.
Vibe
22/100
11 reviews
Vibe is not too good. Entrance area is not particularly attractive.
Amenities
19/100
24 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Rated 69/100 based on reviews from couples.
Accessible parking. Great location.
Location
86/100
7 reviews
Great location.
Breakfast
78/100
16 reviews
Tasty breakfast.
Service
77/100
23 reviews
Friendly service.
Comfort
56/100
16 reviews
Beds are decent and generally comfortable.
Room
44/100
23 reviews
Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.
Cleanliness
29/100
16 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Amenities
19/100
9 reviews
Hotel buildings could use some improvement.
Rated 65/100 based on reviews from solo travelers.
Great service.
Service
84/100
7 reviews
Fantastic service.
Room
44/100
15 reviews
Rooms could be cleaner.
Cleanliness
30/100
12 reviews
Rooms could be cleaner.
Amenities
23/100
6 reviews
Hotel buildings could use some improvement.
Vibe
22/100
6 reviews
Vibe is not too good.
Rated 76/100 based on reviews from business travelers.
Fantastic service.
Service
83/100
7 reviews
Fantastic service.
Room
50/100
7 reviews
Room is all right.
Cleanliness
33/100
5 reviews
Could use a good cleaning.
Rated 68/100 based on reviews from all travelers.
Fair family hotel. Close to parking areas.
Location
84/100
37 reviews
Great location and easy parking.
Breakfast
81/100
82 reviews
Great and affordable breakfast.
Service
81/100
145 reviews
Professional service at the reception and restaurant.Management should be more attentive.
Room
53/100
211 reviews
Reasonably-sized, old rooms with poor furniture but ok beds.Complaints about cleanliness, maintenance, and TVs.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
WiFi
50/100
6 reviews
Regular internet service. Wifi quality could be improved.
Cleanliness
34/100
166 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Vibe
29/100
35 reviews
Vibe is not too good. Entrance area is not particularly attractive.Hotel could use some updating.
Pool
24/100
31 reviews
Pool in need of cleaning.
Amenities
22/100
64 reviews
Poorly reviewed buildings and an uninspiring entrance area.Elevator in need of updating. Smoking area is ok.
Rated 68/100 based on reviews from families.
Fair breakfast prices.
Location
86/100
11 reviews
Great location.
Service
85/100
38 reviews
Friendly service and great reception.
Breakfast
78/100
27 reviews
Great and affordable breakfast.
Comfort
58/100
38 reviews
Average sized rooms with typical beds, noise and comfort levels.Bathroom could be bigger.
Room
53/100
67 reviews
Average-sized rooms with alright beds.Poorly maintained and cleaned rooms.Small rooms and poorly cleaned bathrooms.
Cleanliness
32/100
57 reviews
Problems with cleanliness in rooms, bathrooms, and pool area.Hotel facilities could use a good clean.
Pool
27/100
15 reviews
Pool in need of cleaning.
Vibe
22/100
11 reviews
Vibe is not too good. Entrance area is not particularly attractive.
Amenities
19/100
24 reviews
Poorly reviewed buildings and an uninspiring entrance area.
Rated 67/100 based on reviews from couples.
Accessible parking. Great location.
Location
86/100
7 reviews
Great location.
Breakfast
78/100
16 reviews
Tasty breakfast.
Service
77/100
23 reviews
Friendly service.
Comfort
56/100
16 reviews
Beds are decent and generally comfortable.
Room
44/100
23 reviews
Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.
Cleanliness
29/100
16 reviews
Rooms could be cleaner. Hotel facilities could use a good clean.
Amenities
19/100
9 reviews
Hotel buildings could use some improvement.
Rated 62/100 based on reviews from solo travelers.
Great service.
Service
84/100
7 reviews
Fantastic service.
Room
44/100
15 reviews
Rooms could be cleaner.
Cleanliness
30/100
12 reviews
Rooms could be cleaner.
Amenities
23/100
6 reviews
Hotel buildings could use some improvement.
Vibe
22/100
6 reviews
Vibe is not too good.
Rated 74/100 based on reviews from business travelers.
Fantastic service.
Service
83/100
7 reviews
Fantastic service.
Room
50/100
7 reviews
Room is all right.
Cleanliness
33/100
5 reviews
Could use a good cleaning.
Rated 76/100 based on reviews from all travelers.
Fair family hotel. Close to parking areas.
Service
82/100
5 reviews
Fantastic service.
Room
37/100
6 reviews
Room needs to be improved.
Customer Reviews of Best Western Plus Reading Inn & Suites
4.1 of 5Overall
3.7 of 5Amenities
4.0 of 5Location
4.2 of 5Cleanliness
4.2 of 5Comfort
4.1 of 5Condition
4.0 of 5Neighborhood
4.3 of 5Service
3.9 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Best Western Plus Reading Inn & Suites places you in the heart of Shillington, a 4-minute drive from Reading Public Museum and 9 minutes from Berkshire Mall. This hotel is 7.2 mi (11.7 km) from FirstEnergy Stadium and 10.8 mi (17.4 km) from Maple Grove Raceway.
Mingle with other guests at the complimentary reception, held on select days. A complimentary full breakfast is included.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Reading Public Museum - 4.9 km / 3 mi Reading Healthplex - 4.9 km / 3.1 mi Reading Hospital - 4.8 km / 3 mi Reading Children's Health Center - 5.2 km / 3.2 mi Vanity Fair Outlet Village - 5.6 km / 3.5 mi GoggleWorks Center for the Arts - 6.6 km / 4.1 mi Berkshire Mall - 7.6 km / 4.7 mi Reading Hospital Medical Group - 8.5 km / 5.3 mi FirstEnergy Stadium - 11.7 km / 7.2 mi Wernersville State Hospital - 12.3 km / 7.6 mi Penn State Health St. Joseph Medical Center - 14.2 km / 8.8 mi Greater Reading Expo Center - 16 km / 10 mi Maple Grove Raceway - 17.4 km / 10.8 mi Conrad Weiser Homestead - 18.4 km / 11.4 mi Blue Marsh Recreation Area - 19.4 km / 12.1 mi
The nearest airports are: Reading, PA (RDG-Reading Regional) - 11.9 km / 7.4 mi Lancaster, PA (LNS) - 37.9 km / 23.5 mi
The preferred airport for Best Western Plus Reading Inn & Suites is Reading, PA (RDG-Reading Regional).
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Free full breakfast
Free reception
Number of meeting rooms - 1
Wheelchair-accessible path to elevator
Swimming pool
Wheelchair-accessible registration desk
Pool hoist on site
Free WiFi
Number of outdoor pools - 1
Well-lit path to entrance
Assistive listening devices available
In-room accessibility
Internet access in public areas - high speed
Wheelchair accessible parking
Stair-free path to entrance
Free newspapers in lobby
Total number of rooms - 140
Number of floors - 4
Professional property host/manager
Internet access - wireless
Accessible bathroom
Free breakfast
Visual alarms in hallways
Multilingual staff
Business center
24-hour front desk
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Elevator
Free self parking
Fitness facilities
Conference space
ATM/banking
Wheelchair accessible path of travel
Airport & Shuttle Information
The Reading Regional Airport is a 15 minute drive from the property.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Hot breakfast including eggs, breakfast meats, make your own waffles, cereals, fruit, muffins, bagels, yogurt, juices with coffee, tea and decaf
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 80
Maximum number of pets per room 2
Pet maximum weight in kg is 36
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$20 per night pet fee.
Parking Info
Large parking lot, with ample parking. Convenient for Motorcoach Groups.
Internet / WiFI
Complimentary Wi-Fi access
Misc Fees / Policies
Pet deposit: USD 50 per stay
Pet fee: USD 25 per accommodation, per day
Service animals are exempt from fees
Rollaway bed fee: USD 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
2 percent tourism fee will be charged
We have included all charges provided to us by the property.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Group vs. Individual Rates at Best Western Plus Reading Inn & Suites
The chart above shows trends of prices for both our group prices and the best individual traveler prices our system could find at the time the group/meeting bid was submitted. The best group discount displayed is 28.4% in the month of September 2022 and the highest average individual rate is $147 in the month of August 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Reading Inn & Suites in a month when rates are lower.
"Thanks very much.. I have worked with your company for the last 5 or 6 months for all of our youth trips and have been very pleased. thanks for your hard work to ensure our safety and pleasant lodging accommodations" B.C. - Lake Charles, LA
