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Hotel Zena a Viceroy Urban Retreat

1155 14th St Nw, Washington, DC 20005 US
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Walter E. Washington Convention Center
Cleaning Policy: Viceroy Hotels and Resorts We are hosts, first and always. The wellbeing of our guests and colleagues is our utmost priority and we care deeply about our guests, colleagues and community’s safety. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the coronavirus COVID-19 cases and will continue to follow the guidelines from these agencies and local health departments. We take standards for hygiene and cleanliness very seriously and are committed to taking additional steps to follow the latest sanitary recommendations on hygiene and cleaning from ongoing staff training and cleaning product protocols to increased frequency of cleaning and disinfecting in public spaces. Given the health and safety risks posed by COVID-19, we ask all guests to review your local authorities’ travel guidance and health advisories related to this outbreak. For more information, refer to Centers for Disease Control and Prevention (CDC), the US State Dpt.
Select My Room
  • Swimming pool
  • Free WiFi
  • Number of poolside bars - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
Select Your Room:
01/23/2022 - 01/24/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

90
Excellent

Summary of 441 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 90/100 based on reviews from all travelers.

"Excellent romantic hotel. Great location. Awesome vibe."

Vibe

95/100
61 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Pleasant entrance area." Modern Hotel. Nice for romantic trips. Good for business people.

Service

88/100
150 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great valet service. Room service could have been improved. Booking process should be better organized.

Location

87/100
64 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Amenities

86/100
63 reviews

"Great hotel buildings and entrance area. Beautiful architecture." Adequate terrace.

Cleanliness

75/100
51 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

73/100
113 reviews

"Good rooms with great views." Excellent beds with mediocre bathrooms, and not that clean. Room need better maintenance, and minibars are not great. Shower was ok.

Bar

66/100
22 reviews

"So-so bar with mediocre drinks."

Pool

57/100
41 reviews

"Ordinary pool."

Food

53/100
25 reviews

"Decent food and menu."

Breakfast

10/100
5 reviews

"Breakfast can be improved."

Rated 83/100 based on reviews from couples.

"Comfortable beds. Great view."

Vibe

93/100
8 reviews

"Awesome vibe. Stylish hotel."

Service

87/100
18 reviews

"Friendly service."

Amenities

87/100
8 reviews

"Nice building."

Location

85/100
11 reviews

"Great location."

Cleanliness

77/100
6 reviews

"Clean."

Room

67/100
20 reviews

"Average sized rooms with great views and comfortable beds."

Comfort

65/100
10 reviews

"Room size and comfort are OK, but beds are great."

Pool

54/100
9 reviews

"Ordinary pool."

Rated 87/100 based on reviews from families.

"Clean hotel facilities. Clean."

Vibe

93/100
13 reviews

"Awesome vibe. Stylish hotel."

Service

89/100
35 reviews

"Friendly service and great reception."

Location

85/100
12 reviews

"Great location."

Cleanliness

73/100
14 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

69/100
25 reviews

"Decently clean rooms with okay bathrooms."

Pool

59/100
13 reviews

"Ordinary pool."

Value

47/100
6 reviews

"Value for money could be better."

Rated 83/100 based on reviews from solo travelers.

"Great amenities. Awesome vibe."

Service

90/100
6 reviews

"Friendly service."

Room

70/100
6 reviews

"Room is all right."

Rated 84/100 based on reviews from all travelers.

"Excellent romantic hotel. Great location. Awesome vibe."

Vibe

94/100
59 reviews

"Awesome vibe. Stylish hotel. Friendly atmosphere. Modern Hotel."

Service

87/100
143 reviews

"Friendly, professional service, however housekeeping is less well rated." Great valet service. Room service could have been improved. Booking process should be better organized.

Location

87/100
62 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Amenities

86/100
59 reviews

"Nice hotel buildings and lovely terraces. Beautiful architecture."

Cleanliness

75/100
47 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

72/100
107 reviews

"Good rooms with great views." Excellent beds with mediocre bathrooms, and not that clean. Room need better maintenance, and minibars are not great. Shower was ok.

Bar

63/100
21 reviews

"So-so bar with mediocre drinks."

Pool

55/100
38 reviews

"Ordinary pool."

Food

53/100
25 reviews

"Decent food and menu."

Breakfast

10/100
5 reviews

"Breakfast can be improved."

Rated 85/100 based on reviews from families.

"Clean hotel facilities. Stylish hotel."

Vibe

93/100
13 reviews

"Awesome vibe. Stylish hotel."

Service

89/100
32 reviews

"Friendly service and great reception."

Location

85/100
11 reviews

"Great location."

Cleanliness

75/100
12 reviews

"Clean hotel facilities. Room cleanliness is acceptable."

Room

68/100
22 reviews

"Decently clean rooms with okay bathrooms."

Pool

58/100
10 reviews

"Ordinary pool."

Value

47/100
6 reviews

"Value for money could be better."

Rated 80/100 based on reviews from couples.

"Comfortable beds. Great view."

Vibe

92/100
6 reviews

"Awesome vibe."

Amenities

86/100
6 reviews

"Nice building."

Service

86/100
17 reviews

"Friendly service."

Location

85/100
11 reviews

"Great location."

Cleanliness

75/100
5 reviews

"Clean."

Room

66/100
19 reviews

"Rooms with great views and excellent beds."

Comfort

64/100
9 reviews

"Relatively comfortable, with good beds."

Pool

54/100
9 reviews

"Ordinary pool."

Rated 82/100 based on reviews from solo travelers.

"Great amenities. Awesome vibe."

Service

90/100
6 reviews

"Friendly service."

Room

70/100
6 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

A stay at Hotel Zena, a Viceroy Urban Retreat places you in the heart of Washington, within a 15-minute walk of Walter E. Washington Convention Center and White House. This 4-star hotel is 0.9 mi (1.5 km) from Capital One Arena and 1.1 mi (1.7 km) from National Mall.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Make yourself at home in one of the 191 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Embassy of Australia - 0.6 km / 0.4 mi
Walter E. Washington Convention Center - 0.9 km / 0.6 mi
White House - 1 km / 0.6 mi
CityCenterDC - 1.1 km / 0.7 mi
Warner Theatre - 1.1 km / 0.7 mi
Freedom Plaza - 1.1 km / 0.7 mi
National Theatre - 1.1 km / 0.7 mi
World Bank - 1.4 km / 0.9 mi
Ford's Theater - 1.4 km / 0.9 mi
Smithsonian American Art Museum - 1.4 km / 0.9 mi
National Portrait Gallery - 1.5 km / 0.9 mi
Capital One Arena - 1.5 km / 0.9 mi
National Mall - 1.5 km / 0.9 mi
Lincoln Theater - 1.5 km / 0.9 mi
George Washington University - 1.5 km / 1 mi

The nearest airports are:
Ronald Reagan National Airport (DCA) - 8.8 km / 5.5 mi
Baltimore Washington International Airport (BWI) - 50.7 km / 31.5 mi
Washington Dulles International Airport (IAD) - 41.8 km / 26 mi
College Park, MD (CGS) - 15.8 km / 9.8 mi
Fort Meade, MD (FME-Tipton) - 36.5 km / 22.7 mi

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Washington? This hotel has facilities measuring 3726 square feet (346 square meters), including conference space.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a communal living room.

Green Sustainability

Viceroy Second Nature Program

Amenities you and your pet will enjoy

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Long-term parking (surcharge)
  • Proposal/romance packages available
  • Number of meeting rooms - 4
  • Conference space size (meters) - 346
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Secured parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Covered parking
  • Covered parking
  • Number of buildings/towers - 1
  • Year Built - 1972
  • Total number of rooms - 191
  • Number of floors - 14
  • Professional property host/manager
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • No rollaway/extra beds available
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Parking height restrictions apply
  • Wheelchair-accessible concierge desk
  • Food and water bowls
  • Reception hall
  • Secured parking
  • Wheelchair-accessible van parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Art gallery on site
  • Couples/private dining
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 3726
  • Concierge services

Airport & Shuttle Information

The hotel is located approximately 15 min. from Reagan National Airport (DCA) and 45 min. from Dulles International Airport (IAD). Taxi fares to Reagan National Airport start at $15 for one person and taxi fares to Dulles start at $60 for one person. Uber, Lyft, and Taxis are readily available.

Local Shuttle Info: While the hotel does not offer a dedicated shuttle, we are pleased to work with any groups to arrange transportation in the area

Breakfast Information

Figleaf dining: You: Making the scene. Us: Fueling the mood. Come to Figleaf for a holistic-inspired drink program and small bites with a modern alternative twist. By day Figleaf is your wakeup, offering light breakfast fare with a wellness-minded approach. By night, enjoy a small bites menu with a sustainable and holistic approach.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Furry friends are welcome!

Parking Info

Valet overnight parking is available for $50/nightly.

Internet / WiFI

Wi-Fi is available throughout the hotel

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 50 for adults, USD 15 and USD 50 for children (approximately)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Covered extended parking fee: USD 50 per night
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Bicycle storage
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions
  • Wired Internet access (may be limited)

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); GBAC STAR Facility Accreditation (global expert); COVID-19 Guidelines (WHO); SGS (3rd party expert - Global); Safe Travels (WTTC - Global); Travel in the New Normal (US Travel - USA); CovidClean (Safehotels - global expert).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Viceroy Hotels and ResortsWe are hosts, first and always. The wellbeing of our guests and colleagues is our utmost priority and we care deeply about our guests, colleagues and community’s safety. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements regarding the coronavirus COVID-19 cases and will continue to follow the guidelines from these agencies and local health departments.We take standards for hygiene and cleanliness very seriously and are committed to taking additional steps to follow the latest sanitary recommendations on hygiene and cleaning from ongoing staff training and cleaning product protocols to increased frequency of cleaning and disinfecting in public spaces.Given the health and safety risks posed by COVID-19, we ask all guests to review your local authorities’ travel guidance and health advisories related to this outbreak.For more information, refer to Centers for Disease Control and Prevention (CDC), the US State Dpt.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities onsite

Food service has been amended for enhanced safety

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows sanitization practices of SGS (3rd party expert - Global)

Property follows sanitization practices of Travel in the New Normal (US Travel - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

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