Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Hyatt Place Chicago South / University Medical Center
Below are the verified reviews from guests that we have booked recently:
"Friendly, helpful staff."
Overall Score3.0/5
I felt your staff were friendly and helpful.
Oladimeji I. (Individual traveler, booked 1 room), from
03-Dec-2021 Verified Review, stayed from Sat Nov 20 to Wed Dec 01 2021 at a $130.99 average nightly rate.
"Lack customer service skills."
Overall Score3.0/5
The front desk staff lacks customer service no offer to help see you looking around for Parking did not really understand how to access parking. I had balloons the girl at the desk assumed I was throwing a party ask to me to sign a no party policy with an attitude. I say $400 was worth it not again.
Martina M. (Individual traveler, booked 1 room), from
04-Oct-2021 Verified Review, stayed from Fri Oct 01 to Sat Oct 02 2021 at a $265.99 average nightly rate.
"Check in clerk was NOT helpful."
Overall Score4.0/5
The facility was just what we needed. A place to stay before surgery. However, the clerk that greeted us was not helpful at all and added to a stressful situation due to her clipped answers and extremely condescending attitude. Since the room was pre paid, we were stuck. Since your location boasts being the closest to Univ of Chicago medical center, perhaps your front line personnel could be trained in attempting to help the customer and be welcoming instead of answering questions in a rude, dismissive way. However, the room was fine, clean, exactly what we needed.
Rex A. (Individual traveler, booked 1 room), from
20-Sep-2021 Verified Review, stayed from Thu Sep 16 to Fri Sep 17 2021 at a $228.99 average nightly rate.
"Very accommodating inspite of a flood. Not able to get the room we reserved."
Overall Score4.0/5
We left my wife's bag in the room when checking out. Really hope we can get it back. Home now in Michigan calling for lost and found. Room 403, checked out today Sunday April 25th.
John V. (Individual traveler, booked 1 room), from
25-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $139.00 average nightly rate.
"Warm and friendly staff, average facilities."
Overall Score3.0/5
The mattress and pillows were hard and uncomfortable. Air conditioner extremely noisy and no noise buffers in room so you hear every noise the building makes. Room keys did not work. Parking code did not work. But the staff was kind, patient and helpful.
Erin B. (Individual traveler, booked 1 room), from
25-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sun Apr 25 2021 at a $138.99 average nightly rate.
"Fitness Center"
Overall Score4.0/5
Disappointed that the fitness center is not available. I wish that information was disclosed/posted on the website.
Durand D. (Individual traveler, booked 1 room), from
18-Jul-2020 Verified Review, stayed from Sat Jul 18 to Sun Jul 19 2020 at a $127.20 average nightly rate.
"Very clean and peaceful."
Overall Score5.0/5
Great
Linda M. (Individual traveler, booked 1 room), from
15-Jul-2020 Verified Review, stayed from Sat Jul 11 to Sun Jul 12 2020 at a $127.20 average nightly rate.
Close to shopping and dining entertainment. Close walk to Lake Front. Spacious rooms and showers. Would refer to anybody wanting to stay in area. Plenty of different dining choices. Cant wait to come back to stay again.
Zandra B. (Individual traveler, booked 1 room), from
30-Jun-2020 Verified Review, stayed from Sat Jun 27 to Sun Jun 28 2020 at a $123.99 average nightly rate.
Summary of Verified Reviews
85
Very Good
Summary of 629 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good city hotel. Great location. Awesome vibe."
Vibe
91/100
28 reviews
"Excellent vibe and pretty inviting atmosphere. Pleasant entrance area."Modern Hotel. Stylish hotel. Good choice for a city trip.Good for business people.
Service
80/100
158 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Room service could have been improved.
Location
80/100
142 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Room
65/100
128 reviews
"Average rooms and beds, but A/C and furniture substandard."Poorly maintained and cleaned but large rooms, and complaints about grungy bathrooms.No view and poor quality kitchenette.
Cleanliness
61/100
76 reviews
"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."
Breakfast
55/100
42 reviews
"Breakfast is average."
Value
32/100
26 reviews
"Value for money could be better."
Rated 79/100 based on reviews from families.
"Great shopping. Wonderful sightseeing."
Vibe
89/100
5 reviews
"Awesome vibe."
Service
85/100
56 reviews
"Friendly service and great reception."
Location
77/100
59 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Cleanliness
63/100
25 reviews
"Buildings are reasonably clean, but less well kept up rooms."Clean hotel facilities.
Room
62/100
43 reviews
"Well-sized, typical rooms with mediocre beds."Guests complained about bathrooms and general cleanliness of the rooms.
Breakfast
55/100
16 reviews
"Breakfast is average."
Food
51/100
6 reviews
"Food is all right."
Value
31/100
7 reviews
"Value for money could be better."
Pool
16/100
7 reviews
"Pool should be renewed."
Rated 78/100 based on reviews from couples.
"Spacious rooms. Friendly service."
Location
80/100
13 reviews
"Great location."
Service
75/100
13 reviews
"Friendly service."
Comfort
72/100
7 reviews
"Very comfortable."
Room
60/100
10 reviews
"Room is all right."
Cleanliness
55/100
7 reviews
"Quite clean."
Rated 76/100 based on reviews from solo travelers.
"Great reception. Fantastic service."
Location
80/100
8 reviews
"Great location."
Service
77/100
11 reviews
"Fantastic service."
Breakfast
62/100
6 reviews
"Breakfast is average."
Room
60/100
8 reviews
"Room is all right."
Rated 77/100 based on reviews from all travelers.
"Very good city hotel. Great location. Awesome vibe."
Vibe
91/100
28 reviews
"Excellent vibe and pretty inviting atmosphere. Pleasant entrance area."Modern Hotel. Stylish hotel.
Location
80/100
141 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Service
79/100
157 reviews
"Friendly and professional service, with great reception but subpar housekeeping."Room service could have been improved.
Room
64/100
126 reviews
"Average rooms and beds, but A/C and furniture substandard."Poorly maintained and cleaned but large rooms, and complaints about grungy bathrooms.No view and poor quality kitchenette.
Cleanliness
61/100
76 reviews
"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."
Breakfast
53/100
40 reviews
"Breakfast is average."
Value
32/100
26 reviews
"Value for money could be better."
Rated 76/100 based on reviews from families.
"Good restaurants & bars in the area. Great shopping."
Vibe
89/100
5 reviews
"Awesome vibe."
Service
85/100
56 reviews
"Friendly service and great reception."
Location
77/100
59 reviews
"Great location. Pricey, inconvenient parking."Great sightseeing, restaurants and shopping nearby.
Cleanliness
63/100
25 reviews
"Buildings are reasonably clean, but less well kept up rooms."Clean hotel facilities.
Room
62/100
43 reviews
"Well-sized, typical rooms with mediocre beds."Guests complained about bathrooms and general cleanliness of the rooms.
Breakfast
55/100
16 reviews
"Breakfast is average."
Food
51/100
6 reviews
"Food is all right."
Value
31/100
7 reviews
"Value for money could be better."
Pool
16/100
7 reviews
"Pool should be renewed."
Rated 74/100 based on reviews from couples.
"Spacious rooms. Friendly service."
Location
80/100
12 reviews
"Great location."
Service
75/100
13 reviews
"Friendly service."
Comfort
72/100
6 reviews
"Very comfortable."
Room
60/100
9 reviews
"Room is all right."
Cleanliness
55/100
7 reviews
"Quite clean."
Rated 70/100 based on reviews from solo travelers.
"Great reception. Fantastic service."
Location
80/100
8 reviews
"Great location."
Service
76/100
10 reviews
"Fantastic service."
Breakfast
61/100
5 reviews
"Breakfast is average."
Room
58/100
7 reviews
"Room is all right."
Customer Reviews of Hyatt Place Chicago South / University Medical Center
4.5 of 5Overall
4.0 of 5Amenities
4.4 of 5Location
4.6 of 5Cleanliness
4.6 of 5Comfort
4.6 of 5Condition
4.3 of 5Neighborhood
4.5 of 5Service
4.1 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Hyatt Place Chicago-South/University Medical Center in Chicago (Hyde Park), you'll be within a 5-minute drive of University of Chicago and Chicago Museum of Science and Industry. This hotel is 4.6 mi (7.4 km) from McCormick Place and 4.8 mi (7.7 km) from Soldier Field.
Stop by the hotel's restaurant, Guest Kitchen, for lunch or dinner, or grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Make yourself at home in one of the 131 air-conditioned rooms featuring refrigerators and MP3 docking stations. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Distances are displayed to the nearest 0.1 mile and kilometer.
Lakefront Trail - 0.6 km / 0.4 mi University of Chicago - 1.4 km / 0.8 mi Lake Michigan - 1.4 km / 0.9 mi Chicago Museum of Science and Industry - 1.5 km / 0.9 mi Robie House - 1.7 km / 1 mi University of Chicago Medicine - 2.5 km / 1.5 mi Jackson Park - 2.8 km / 1.7 mi State Street - 3.5 km / 2.2 mi Arie Crown Theater - 6.5 km / 4 mi Illinois Institute of Technology - 7 km / 4.3 mi Guaranteed Rate Field - 7.1 km / 4.4 mi McCormick Place - 7.4 km / 4.6 mi Soldier Field - 7.7 km / 4.8 mi Wintrust Arena - 7.7 km / 4.8 mi Field Museum of Natural History - 8.5 km / 5.3 mi
The nearest airports are: Chicago Midway Airport (MDW) - 14.3 km / 8.9 mi Chicago O'Hare International Airport (ORD) - 40.3 km / 25.1 mi Chicago, IL (PWK-Chicago Executive) - 47.2 km / 29.3 mi
The preferred airport for Hyatt Place Chicago-South/University Medical Center is Chicago Midway Airport (MDW).
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Green Sustainability
Hyatt Place Chicago-South/University Medical CenterGreen Leaders Silver levelLEED CertifiedEnergy saving guest room controlsLocal plants in gardenNon-toxic pest controlEducation for guests on green practicesOrganic/local food & beverages
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Covered parking
Uncovered parking
Meeting rooms
Free WiFi
Number of bars/lounges - 1
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Tours/ticket assistance
Accessible bathroom
24-hour fitness facilities
Year Built - 2013
Total number of rooms - 131
Number of floors - 6
Professional property host/manager
No rollaway/extra beds available
Free area shuttle
Luggage storage
Free breakfast
Business center
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Number of coffee shops/cafes - 1
Elevator
Fitness facilities
Self parking (surcharge)
Wheelchair accessible path of travel
Concierge services
24-hour business center
Airport & Shuttle Information
Chicago Midway International Airport (MDW): 14 miles miles from the hotelHead north on Cicero Avenue for 1¾ miles to I-55 N/S the Stevenson Expressway. Then turn right to merge onto I-55 N and continue for seven miles. Keep right at the fork and follow signs for U.S.-41 S/Lake Shore Drive. S and merge onto U.S. 41 S/S Lake Shore Drive, continuing for four miles. Exit onto 53rd Street, continuing for ½ mile. Then turn right onto S. Harper Avenue.Chicago O’Hare International Airport (ORD): 23½ miles from the hotelHead south on North East River Road toward North Chester Avenue. Turn left onto IL-171 N/N Cumberland Avenue, continuing for 1½ miles. Take the ramp onto I-90 E continuing for 14¾ miles. Take exit 53 to merge onto I-55 N toward Lake Shore Drive, continuing 2¼ miles. Keep right at the fork, follow signs for U.S.-41 S/Lake Shore Dr. S and merge onto U.S. 41 S/S Lake Shore Dr., continuing for 4 miles. Exit onto 53rd Street, continuing for ½ mile. Turn right onto S. Harper
Local Shuttle Info: Hotel has a 15 passenger Mercedes Sprinter Shuttle that runs from 7:00am - 7:00pm daily. We cover a 3 mile radius with dropp off and pick up service to the University of Chicago Campus.
Breakfast Information
Free with your stay, the a.m. Kitchen Skillet™ always has plenty to choose from with hot breakfast items, fresh fruit and more. Watch for our new Garden Vegetable Egg White Sandwiches joining the weekly rotation.Available daily in our Gallery Kitchen is a delicious rotating variety of hot and lighter breakfast options.Skillets: Offer a rotating variety of our Signature Breakfast Sandwiches or other hot items.Bread Box: Offers Freshly Baked Pastries, Sourdough and Multigrain Breads.Bowls Bar: Offers Oatmeal or other hot item, Cereals, Cottage Cheese, Fresh Fruit and Yogurt with your choice of Tasty Toppings.The Fridge: Offers an assortment of juices including orange, apple, and tomato, as well as water and milk. Also, we freshly brew coffee presented by Seattle's Best®.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Maximum number of pets per room 2
Pet maximum weight in kg is 23
Only dogs are allowed
Pets allowed
yes
Parking Info
Limited metered street parking is available immediately in front of the hotel. Hourly valet parking rates are also available ($39 overnight).
Internet / WiFI
Complimentary 24-hour Stay Fit® fitness center with Life Fitness® cardio equipment
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Covered self parking fee: USD 34.00 per night (in/out privileges)
Pet fee: USD 75.00 per accommodation, per week
Early check-in is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 48 hours
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
About Hyatt Place
Known as a business and airport hotel with a casual atmosphere
Spacious guestrooms with luxury bath and skin care amenities
Free Wi-Fi and remote printing everywhere in the hotel
Improved Elevated Breakfast complimentary to World of Hyatt Members
Indulge in some coffee or hit up the Cocktails Bar
24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
The Gallery is a place where friends and family can gather for social hour
Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense
The Hyatt Place highlights above are subject to change without notice.
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