Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Reservations were poorly handled. End result was positive. Rating is based on reservations not Calla"
Overall Score1.0/5
We booked our rooms via the wedding website for a two night stay at the Callaway Resorts as part of the 'blocked rooms'. I booked immediately when I received the invitation back in September. I have never been to this resort and have no knowledge of the various lodging options but as part of a wedding group under 'blocked rooms', we were supposed to be in the Lodge. The room was booked as two queens with a view and I will repeat 'with a view'. The reservation email also noted that the room has connecting/adjoining rooms (to attempt to be next to another guest). We originally booked two rooms then decided to add Thursday night a week prior. The 800# service was obviously not local to the resort and I asked several times if they were part of Callaway and I was told yes they handled reservations for Callaway so I continued but did feel good about this service. Fast forward to Thursday. after driving from Ohio to the resort in pouring down rain, we found out we had reservations at the Mountain View Inn which is basically a motel a very dated motel. I was told at checkin that smoking is not allowed (which was not an issue for me anyway). So I get my keys and we proceed to walk to our room which was only accessible from the outside walkway just like a typical motel not a lodge. The room smelled of smoke. Absolutely no adjoining rooms and our view I think it was a wall or part of the parking lot. I guess having a window is a 'view'. It was decently clean but it was a motel and not the lodge which was supposed to be set up for the wedding block. I proceeded to go back to the desk and the clerk was not very friendly. She proceeded to get us a room at the lodge and gave me our keys which I thought was great initially. She also said she cancelled the room. At this point, I assume the originally booked rooms were cancelled (meaning refunded). As we drove to the lodge, I got a bad feeling about the transfer so my husband dropped me off at the front and I proceeded to the checkin to verify the reservation. I was no surprised to find out the clerk at the Inn had only booked us for that night not all three like we originally had. The clerks at the desk at the Lodge were quite helpful but it was very time consuming to get into a room that we could stay in for three days in a row. At no point did I see a Manager. We did get a room but it was an 'accessible' room and the shower was designed as such. The Callaway Lodge was very nice (esp after the Inn aka motel). Everyone we encountered was helpful. The breakfast was good although we were not offered a package at check in which may have been nice. We golfed on Friday and thoroughly enjoyed the course despite the chilly weather. The Tap Room at the Lodge was very nice and we enjoyed our server Lisa (there are two and both were good but we mostly had the red head Lisa). Ruby at breakfast was very kind and provided us to go coffees when I mentioned we were leaving to go golfing. The Discovery Center for the reception is beautiful. We also went to the Butterfly Center. DO NOT miss that. It was so wonderful. We were greeted by a wonderful woman who provided us some great information about the history of the place and butterfies. We would have stayed longer except we had that long drive back to Ohio. The Resort also had their Fantasy of Lights which we got to see part of going to the Reception. It was beautiful and I"m sure a wonderful experience. I do believe it's a great resort with lots of activities for everyone. My poor review rating is specific to a Resort providing blocked rooms to guests that are not handled through the Resort itself. I understand that the original event planner left at some point and a new one came in but that is no excuse to have a third party handle reservations, take reservations (and credit card information) for such a large resort that should be staffed to handle events. If you are going to use a third party such as weddingwire, you should not tell guests to go back and deal with them. I understand if it was me going through a third party site such as hotwire or one of those other booking sites that I would be responsible but I did it under the guidance of a planned event with blocked rooms. We were not the only ones shifted to the Inn/motel either. Luckily my credit card company is great about working with us to dispute and resolve charges so they are working to handle the early booked room charges as we were told by Callaway that they were not paid for the room by the third party because we didn't stay yet we still have the charges. That felt like they were washing their hands of the matter after I spent quite a bit of money at their resort. A wedding is a big event and should be handled much more professionally as these issues are not what the bride, the bride's mother or the bride's mother in law need to hear about or deal with the weekend of the wedding. IF I was only rating the Resort from the time we ended up in our room, it would have been a four or five (4 because I have a pretty high standard of cleanliness in a room and some of the room could have used some recent dusting like lamps, shelves in the armoire, etc. The coffee maker and another light didn't work and those things should be checked often). Be careful of booking rooms for a wedding if you are not directly connected to Callaway. As a side note, be sure to check our bill carefully. We did see some pending charges come through our notification app while on property and most were gone by the time we got home except for one and that went away after contacting Callaway about the room charges. That went away after the call which I found interesting.
Debra V. (Individual traveler, booked 1 room), from
11-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $107.50 average nightly rate.
"Great Wedding Venue"
Overall Score4.0/5
Stayed in Cottages, nice and comfortable, recently decorated. Low temperatures so cottage wasn't as warm as we'd like due to lack of insulation. But overall great time. Reception was at Discovery Center. Beautiful venue.
Janette P. (Individual traveler, booked 1 room), from
10-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $339.15 average nightly rate.
"Good"
Overall Score4.0/5
Good
Marcus B. (Individual traveler, booked 1 room), from
05-Nov-2019 Verified Review, stayed from Fri Nov 01 to Sun Nov 03 2019 at a $131.45 average nightly rate.
"Great and not so great."
Overall Score3.0/5
The staff was very nice throughout the property. I wan to especially recognize Ms. Wilene. As I was leaving the resort I saw the Villas and asked her if I could look at one in case I wanted a different kind of stay next time. She was so very kind and willing to tell me about the rooms. She went above and beyond. Please recognize her for that. My room had great beds and pillows. The biggest problem I had was some one had a dog that barked constantly. It woke me up and that's not what I wanted or deserved to hear on my vacation. It barked in the afternoon I was trying to read. It was very, very annoying. I love dogs I am a pet owner But I took my dog to a pet resort for his own fun time. I understand everyone is different. The other problem was I could hear the people on the other side of me talking and laughing both nights. So I had people on one side and a dog on the other side. The activities were great. But once I got to the room it was noisy.
Petruska B. (Individual traveler, booked 1 room), from
23-Sep-2019 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2019 at a $78.04 average nightly rate.
"Mountain Creek Inn."
Overall Score4.0/5
When we walked in the room, the smell of chlorine bleach was overpowering. We left the door open and ran water in all the drains but the smell persisted. We checked in late so there was nothing else to be done. The next day I bought some air freshener, which helped temporarily but the smell never did dissipate. Otherwise, staff was friendly. We did enjoy the Gardens, visited the Butterfly Center and Discovery Center.
Teresa A. (Individual traveler, booked 1 room), from
05-Mar-2019 Verified Review, stayed from Fri Mar 01 to Sun Mar 03 2019 at a $113.00 average nightly rate.
Summary of Verified Reviews
91
Excellent
Summary of 2,801 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Great location and easy parking."Great for sightseeing, but not shopping.
Service
69/100
321 reviews
"General service, restaurant service and reception are decent."Great childcare and friendly service. Recreation staff is nice.Housekeeping and management are lacking.Room service could have been improved.Booking process should be better organized.
Room
67/100
400 reviews
"Rooms are mediocre, as are the beds and A/C."Poorly maintained and cleaned rooms.Large, old rooms with a great view.Guests didn't love the furnishing or kitchenettes.Bathrooms are large but with substandard cleaning.Standard TV's and decent balconies.
Breakfast
65/100
44 reviews
"Decent and moderately priced breakfast."
Cleanliness
45/100
142 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Wellness Area
42/100
17 reviews
"Wellness & sports facilities could be improved."
Value
40/100
124 reviews
"Value for money could be better. Food is a bit overpriced."Acceptable breakfast prices.
Rated 80/100 based on reviews from families.
"Wonderful sightseeing. Spacious bathroom."
Location
82/100
37 reviews
"Great location. Great for sightseeing, but not shopping."
Room
67/100
77 reviews
"Average but big rooms with wonderful views, and okay beds."Decent bathrooms but poorly cleaned rooms.Older, poorly maintained rooms with subpar kitchenettes and furniture.
Service
65/100
63 reviews
"Staff are kind and fairly professional, but reception was lacking."Recreation staff is nice.
Breakfast
62/100
11 reviews
"Breakfast is average."
Cleanliness
47/100
39 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Value
42/100
16 reviews
"Value for money could be better."
Rated 82/100 based on reviews from couples.
"Stylish hotel."
Location
81/100
24 reviews
"Great location."
Service
67/100
41 reviews
"Friendly service and acceptable reception. Recreation staff is nice."
Breakfast
66/100
13 reviews
"Breakfast is average."
Room
59/100
63 reviews
"Big enough rooms with awesome views."Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.
Food
56/100
36 reviews
"Poor menus and okay food."
Cleanliness
44/100
29 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Value
33/100
20 reviews
"Value for money could be better."
Rated 83/100 based on reviews from business travelers.
"Great location."
Service
61/100
5 reviews
"Service is adequate."
Room
55/100
6 reviews
"Room is all right."
Rated 85/100 based on reviews from all travelers.
"Excellent family hotel. Great location."
Location
80/100
189 reviews
"Great location and easy parking."Great for sightseeing, but not shopping.
Service
69/100
321 reviews
"General service, restaurant service and reception are decent."Great childcare and friendly service. Recreation staff is nice.Housekeeping and management are lacking.Room service could have been improved.Booking process should be better organized.
Room
67/100
400 reviews
"Rooms are mediocre, as are the beds and A/C."Poorly maintained and cleaned rooms.Large, old rooms with a great view.Guests didn't love the furnishing or kitchenettes.Bathrooms are large but with substandard cleaning.Standard TV's and decent balconies.
Breakfast
65/100
44 reviews
"Decent and moderately priced breakfast."
Cleanliness
45/100
142 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Wellness Area
42/100
17 reviews
"Wellness & sports facilities could be improved."
Value
40/100
124 reviews
"Value for money could be better. Food is a bit overpriced."Acceptable breakfast prices.
Rated 77/100 based on reviews from families.
"Wonderful sightseeing."
Location
82/100
37 reviews
"Great location. Great for sightseeing, but not shopping."
Room
67/100
77 reviews
"Average but big rooms with wonderful views, and okay beds."Decent bathrooms but poorly cleaned rooms.Older, poorly maintained rooms with subpar kitchenettes and furniture.
Service
65/100
63 reviews
"Staff are kind and fairly professional, but reception was lacking."Recreation staff is nice.
Breakfast
62/100
11 reviews
"Breakfast is average."
Cleanliness
47/100
39 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Value
42/100
16 reviews
"Value for money could be better."
Rated 81/100 based on reviews from couples.
"Stylish hotel."
Location
81/100
24 reviews
"Great location."
Service
67/100
41 reviews
"Friendly service and acceptable reception. Recreation staff is nice."
Breakfast
66/100
13 reviews
"Breakfast is average."
Room
59/100
63 reviews
"Big enough rooms with awesome views."Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms.
Food
56/100
36 reviews
"Poor menus and okay food."
Cleanliness
44/100
29 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Value
33/100
20 reviews
"Value for money could be better."
Rated 83/100 based on reviews from business travelers.
"Great location."
Service
61/100
5 reviews
"Service is adequate."
Room
55/100
6 reviews
"Room is all right."
Customer Reviews of Callaway Resort & Gardens
3.8 of 5Overall
3.9 of 5Amenities
4.3 of 5Location
4.1 of 5Cleanliness
3.8 of 5Comfort
3.7 of 5Condition
4.3 of 5Neighborhood
4.0 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Pine Mountain, Callaway Resort & Gardens is in a rural location, within a 5-minute drive of Franklin Delano Roosevelt State Park and Chipley Historical Center. This beach resort is 2.4 mi (3.9 km) from Callaway Gardens Robin Lake Beach and 5.3 mi (8.5 km) from Butts Mill Farm.
Satisfy your appetite at Plant Room, one of the resort's 5 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available for a fee.
Stay in one of 684 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and complimentary bottled water, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Franklin Delano Roosevelt State Park - 0.3 km / 0.2 mi Callaway Gardens Robin Lake Beach - 3.2 km / 2 mi Chipley Historical Center - 4.5 km / 2.8 mi Butts Mill Farm - 8.5 km / 5.3 mi Wild Animal Safari - 12.3 km / 7.7 mi The Fields Golf Club - 24.4 km / 15.1 mi Art In Motion Vintage Motorcycle Museum - 25.9 km / 16.1 mi Roosevelt Warm Springs Hospitals - 25.9 km / 16.1 mi Warm Springs Winery - 26.4 km / 16.4 mi Warm Springs Regional Fisheries Center - 26.6 km / 16.5 mi Little White House - 26.8 km / 16.6 mi River's Bend Winery and Vineyard - 27.8 km / 17.3 mi Manchester Railfan Platform - 29.7 km / 18.5 mi Wild Leap Brew Co. - 31.8 km / 19.8 mi Troup County Archives and Legacy Museum on Main - 31.9 km / 19.8 mi
The nearest airports are: Hartsfield-Jackson Atlanta International Airport (ATL) - 115.5 km / 71.7 mi Columbus, GA (CSG-Columbus Metropolitan) - 41.7 km / 25.9 mi
The preferred airport for Callaway Resort & Gardens is Hartsfield-Jackson Atlanta International Airport (ATL).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including outdoor tennis courts and an outdoor pool. This resort also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.
Green Sustainability
Callaway Gardens, whose mission is to "Connect Man and Nature in a way that benefits both," opened to the public in May of 1952. The Ida Cason Callaway Foundation is dedicated to environmental education and land stewardship. Our efforts to the commitment if sustainability began in the 1930s and continue today.Callaway Gardens has made a commitment that all buildings constructed or renovated in the future will meet the requirements of such green building programs.
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Gift shops or newsstand
Shopping on site
Golf cart
Golf clubs (equipment)
Swimming pool
Free WiFi
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Accessible bathroom
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 10
Multilingual staff
Breakfast available (surcharge)
Barbecue grill(s)
Bar/lounge
Poolside bar
Laundry facilities
Elevator
Bicycle rentals on site
Outdoor pool
Wheelchair accessible (may have limitations)
Express check-in
Wheelchair-accessible van parking
Meeting rooms
Wheelchair-accessible path to elevator
Number of buildings/towers - 1
Total number of rooms - 684
Number of floors - 3
No rollaway/extra beds available
Wheelchair-accessible registration desk
Well-lit path to entrance
Garden
Picnic area
Stair-free path to entrance
Full-service spa
Wedding services
24-hour fitness facilities
Pro shop
Clubhouse
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 5
Spa services on site
Outdoor seasonal pool
Smoke-free property
Free self parking
Conference space
Tennis on site
Computer station
Wheelchair accessible path of travel
Golf course on site
Pool sun loungers
24-hour business center
Airport & Shuttle Information
Callaway Gardens is located 60 minutes South of the Atlanta Hartsfield International Airport.
Local Shuttle Info: Local Shuttles may be scheduled through Callaway Resort and Gardens.
Breakfast Information
The Lodge and Spa restaurant offers a Full Breakfast Buffet, including an Omellette Station.Our Country Kitchen offers a home style Breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 70
Pet maximum weight in kg is 32
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$95 one time non-refundable Pet Fee. Pets are allowed only in the Mountain Creek Inn. Pets are not allowed in other lodging locations.
Parking Info
Parking is complimentary as well as Valet Parking.
Internet / WiFI
Wi-Fi is complimentary throughout the entire property.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for full breakfast: USD 18.00 for adults and USD 8.5 for children (approximately)
Pet fee: USD 200 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Resort fee: USD 40 per accommodation, per night
The resort fee includes:
Internet access
Concierge service
Additional inclusions
We have included all charges provided to us by the property.
The seasonal pool will be open from March to September.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for golf tee times and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property confirms they are implementing enhanced cleaning measures
Group vs. Individual Rates at Callaway Resort & Gardens
The chart above shows trends of prices for both our group quotes and the best individual traveler prices our system could find at the time the group/meeting bid was entered. The best group or meeting displayed is 21.6% in the month of February 2020 and the highest average individual rate is $146 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Callaway Resort & Gardens in a month when rates are lower.
