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The Garrison Hotel & Suites Dover Durham Ascend Hotel Collection

200 Sterling Way, Dover, NH 03820 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Woodman Institute
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Very Good
4.5/5

Based on 204 guest reviews

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  • Swimming pool
  • Pool hoist on site
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
Select Your Room:
01/26/2022 - 01/27/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Garrison Hotel & Suites Dover Durham Ascend Hotel Collection

Below are the verified reviews from guests that we have booked recently:
"Disappointing at every turn."
Overall Score1.0/ 5
We booked this hotel for two nights. The reservation was made at least a month and a half prior to our stay. At the time of making our reservation, I requested a second floor room. Upon arrival we were given a first floor room. The hallway leading up to the room had a strong smoke smell and the room also smelled of smoke (this is after having to sign a paper stating that we would not smoke in the hotel). The couch and floor in the room were also very wet. Upon going back to the front desk they informed us they had no other rooms than one that was two doors down from the one we were in. They knew that the room we were given was wet because they had tried to clean it due to the smoke smell. That night we had people next door that were extremely loud until 2am. The next morning I again went to the front desk and requested my room be changed (the hall again smelled of smoke). At that time I was told that they couldn’t change our room due to the cleaning protocols in place due to COVID. At that time I requested to speak with a manager, who was very nice and seemed eager to help. She found us a room on the second floor and stated that she was discounting our bill (which was very nice). The new room was very nice and quiet. The next morning we received our invoice under the door. The bill had my name, but incorrect address and no discount was applied. I again went to the front desk (really just to make sure the name was correct). They stated that it was right in their system and that I was due back $45. They then charged my credit card an additional $45 instead of crediting it back. Apparently no manager was present at that time, so I was told they were going to fix it and send me an email receipt. Three hours later I still heard nothing and called them back. At that time, I was informed there was a problem with their system and it would be fixed overnight and I should call back today. I called today and they do not know when the manager is going to be in and I still do not have a credit. I Strongly recommend you consider finding another hotel for your stay. This hotel caused extreme frustration and displayed very inconsistent leadership practices.
(Individual traveler, booked 1 room), from US flag
12-Oct-2020 Verified Review, stayed from Fri Oct 09 to Sun Oct 11 2020 at a $210.60 average nightly rate.
"Staff is very friendly and knowledgeable."
Overall Score4.0/ 5
Room was clean staff friendly.
(Individual traveler, booked 1 room), from US flag
11-Oct-2020 Verified Review, stayed from Fri Oct 09 to Sun Oct 11 2020 at a $210.60 average nightly rate.
"Great Hotel at a Great Price"
Overall Score5.0/ 5
Clean and comfortable room, great rate, friendly and courteous staff, nice breakfast buffet.
(Individual traveler, booked 1 room), from US flag
28-Feb-2020 Verified Review, stayed from Tue Feb 25 to Wed Feb 26 2020 at a $94.00 average nightly rate.
"Good"
Overall Score5.0/ 5
Clean Hotel
(Group coordinator, booked 5 rooms), from US flag
03-Apr-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $109.35 average nightly rate.
"Nice accomodations, good location and very helpful staff."
Overall Score4.0/ 5
The rooms were spacious and clean. The hotel was very accommodating and the staff very pleasant and helpful. The complimentary breakfast was very good.
(Individual traveler, booked 1 room), from US flag
01-Apr-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $93.96 average nightly rate.

Summary of Verified Reviews

88
Excellent

Summary of 214 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 88/100 based on reviews from all travelers.

"Very good family hotel. Awesome rooms and service in a great location. Awesome vibe."

Location

96/100
20 reviews

"Great location."

Service

91/100
53 reviews

"Friendly service, and reception was okay."

Vibe

83/100
14 reviews

"Awesome vibe. Entrance area is not particularly attractive." Friendly atmosphere. Awesome for families.

Room

78/100
54 reviews

"Excellent rooms with wonderful beds. Impressive bathroom."

Comfort

71/100
25 reviews

"Comfortable rooms and beds."

Amenities

65/100
18 reviews

"Okay buildings with a less impressive entrance area."

Breakfast

62/100
24 reviews

"Breakfast is average."

Cleanliness

55/100
34 reviews

"Quite clean. Hotel facilities could use a good clean."

Pool

53/100
13 reviews

"Ordinary pool."

Value

33/100
5 reviews

"Value for money could be better."

Rated 88/100 based on reviews from couples.

"Very comfortable. Comfortable beds."

Location

97/100
6 reviews

"Great location."

Service

89/100
17 reviews

"Friendly service."

Room

79/100
22 reviews

"Excellent rooms with wonderful beds. Room cleanliness is acceptable."

Comfort

73/100
10 reviews

"Comfortable rooms and beds."

Amenities

67/100
8 reviews

"Average hotel building."

Breakfast

66/100
6 reviews

"Breakfast is average."

Cleanliness

62/100
15 reviews

"Room cleanliness is acceptable."

Pool

56/100
6 reviews

"Ordinary pool."

Rated 81/100 based on reviews from families.

"Awesome vibe. Great location."

Location

97/100
6 reviews

"Great location."

Service

91/100
15 reviews

"Friendly service, and reception was okay."

Vibe

80/100
6 reviews

"Awesome vibe."

Room

70/100
13 reviews

"Excellent rooms with wonderful beds. Rooms could be cleaner."

Amenities

62/100
5 reviews

"Average hotel building."

Breakfast

59/100
9 reviews

"Breakfast is average."

Cleanliness

51/100
11 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Pool

49/100
6 reviews

"Pool should be renewed."

Rated 89/100 based on reviews from solo travelers.

"Fantastic service. Great room."

Service

92/100
5 reviews

"Fantastic service."

Rated 82/100 based on reviews from all travelers.

"Very good family hotel. Awesome rooms and service in a great location. Awesome vibe."

Location

96/100
20 reviews

"Great location."

Service

91/100
53 reviews

"Friendly service, and reception was okay."

Vibe

83/100
14 reviews

"Awesome vibe. Entrance area is not particularly attractive." Friendly atmosphere.

Room

78/100
54 reviews

"Excellent rooms with wonderful beds. Impressive bathroom."

Comfort

71/100
25 reviews

"Comfortable rooms and beds."

Amenities

65/100
18 reviews

"Okay buildings with a less impressive entrance area."

Breakfast

62/100
24 reviews

"Breakfast is average."

Cleanliness

55/100
34 reviews

"Quite clean. Hotel facilities could use a good clean."

Pool

53/100
13 reviews

"Ordinary pool."

Value

33/100
5 reviews

"Value for money could be better."

Rated 88/100 based on reviews from couples.

"Very comfortable. Comfortable beds."

Location

97/100
6 reviews

"Great location."

Service

89/100
17 reviews

"Friendly service."

Room

79/100
22 reviews

"Excellent rooms with wonderful beds. Room cleanliness is acceptable."

Comfort

73/100
10 reviews

"Comfortable rooms and beds."

Amenities

67/100
8 reviews

"Average hotel building."

Breakfast

66/100
6 reviews

"Breakfast is average."

Cleanliness

62/100
15 reviews

"Room cleanliness is acceptable."

Pool

56/100
6 reviews

"Ordinary pool."

Rated 75/100 based on reviews from families.

"Awesome vibe. Great location."

Location

97/100
6 reviews

"Great location."

Service

91/100
15 reviews

"Friendly service, and reception was okay."

Vibe

80/100
6 reviews

"Awesome vibe."

Room

70/100
13 reviews

"Excellent rooms with wonderful beds. Rooms could be cleaner."

Amenities

62/100
5 reviews

"Average hotel building."

Breakfast

59/100
9 reviews

"Breakfast is average."

Cleanliness

51/100
11 reviews

"Buildings are reasonably clean, but less well kept up rooms."

Pool

49/100
6 reviews

"Pool should be renewed."

Rated 87/100 based on reviews from solo travelers.

"Fantastic service. Great room."

Service

92/100
5 reviews

"Fantastic service."

Review Semantics by TrustYou

Property Description

Focus on your destination at The Garrison Hotel, an Ascend Hotel Collection Member in Dover, NH located near the University of New Hampshire and downtown Portsmouth. Attractions like Dover Bowl, Woodman Institute, Dover Ice Arena, Garrison Hill Tower and the Childrens Museum of New Hampshire are also nearby. Enjoy amenities like free breakfast, free WiFi, a business center with access to copy and fax services, an indoor heated pool and much more. Spacious rooms include microwaves, refrigerators, flat-screen TVs, hair dryers, irons, ironing boards and more. Earn rewards with every stay with our Choice Privileges Rewards program.

Green Sustainability

recycling, composting

Amenities / Features


  • Check In: 3:00 pm - 7:00 pm
  • Check Out: 11:00 am
  • Fitness and health center

Breakfast Information

Complimentary cold, local healthy breakfast bar. Includes many GF options, NY style bagels, variety of cream cheeses, Stonewall kitchen jams, fresh assortment of fruits, belgium waffel bar with fun to eat toppings as well as healthy options, organic steel cut oats etc.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
we are pet friendly and we do have a pet fee of $ 25.00 per night

Parking Info

Bus space, large lot and free!

Internet / WiFI

complimentary

Cleaning Policies

We are supremely focused on providing a post Covid-19 safe hotel environment for our guests and a safe workspace for our employees. Our cleaning procedures are as follows:1.We have set up full Covid-19 cleaning procedures with direction from hotel brands and the Federal Government 2. Our hotels have all of the necessary PPE items including masks, gloves 3. When cleaning and disinfecting, we will pay particular attention to high touch point areas, trash receptacle touch points, toilet flush handles, water faucet handles, toilets and toilet seats, and flooring. 4. We will thoroughly disinfect waste baskets and recycle bins 5.Remove all bedding (pillows, pillow covers, pillow protectors and mattress protectors, sheets, blankets) and towels in order to have them all laundered. During the Covid-19 crisis, we have successfully worked with numerous Government, Private and Corporate entities to provide safe housing of their guests. References are available on request.

About Ascend Hotel Collection

  • Upscale property delivering the highest standards of hospitality, services, and luxury comfort
  • Free wireless internet and continental breakfast
  • Beautiful indoor and outdoor pools
  • Flat-screen high definition TV's
  • Boutique restaurants and cocktail lounges at participating locations
  • Fitness center facility

The Ascend Hotel Collection highlights above are subject to change without notice.

Group vs. Individual Rates at The Garrison Hotel An Ascend Hotel Collection Member

Rate fluctuations of The Garrison Hotel An Ascend Hotel Collection Member

The graph above is trends of room rates for both group prices and the lowest online individual prices our system could find at the time the group/meeting bid was submitted. The lowest group discount displayed is 25.7% in the month of January 2021 and the highest average individual rate is $299 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Garrison Hotel An Ascend Hotel Collection Member in a month when rates are lower.

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