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Candlewood Suites Virginia Beach Town Center An Ihg Hotel

4437 Bonney Rd, Virginia Beach, VA 23462 US near Exit 17a b on I-264 (~0.4mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Virginia Beach Town Center
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.5/5

Based on 238 guest reviews

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  • Free WiFi
  • Stair-free path to entrance
  • 24-hour fitness facilities
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
11/27/2021 - 11/28/2021
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Candlewood Suites Virginia Beach Town Center An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Smelly"
Overall Score3.0/ 5
The reception person was nice and helpful; however, the elevator, hallway and my room reeked like a combination of cigarettes, sweat and Fabreeze. Also, the shower drain was stopped up. Not worth the money.
(Individual traveler, booked 1 room), from US flag
10-Oct-2021 Verified Review, stayed from Thu Oct 07 to Fri Oct 08 2021 at a $97.99 average nightly rate.
"Very nice was not expected what I saw."
Overall Score4.0/ 5
Don't have much to say just wanna let them know to keep up with the good job.
(Individual traveler, booked 1 room), from US flag
11-Jul-2021 Verified Review, stayed from Wed Jul 07 to Fri Jul 09 2021 at a $158.99 average nightly rate.
"Great Staff"
Overall Score4.0/ 5
Sabrina at the front desk was sooo nice and friendly. very good at her job. The hotel's clean and quiet. good nights sleep.
(Individual traveler, booked 1 room), from US flag
29-Mar-2021 Verified Review, stayed from Fri Mar 26 to Sat Mar 27 2021 at a $120.99 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
Comfortable stay and friendly service.
(Individual traveler, booked 1 room), from US flag
29-Oct-2019 Verified Review, stayed from Fri Oct 25 to Sun Oct 27 2019 at a $89.99 average nightly rate.
"Enjoyable"
Overall Score5.0/ 5
Staff pleasant Gave great dinner suggestion Clean room Fourth floor hall had weird odor.
(Individual traveler, booked 1 room), from US flag
29-Oct-2019 Verified Review, stayed from Fri Oct 25 to Sun Oct 27 2019 at a $104.00 average nightly rate.
"Awesome"
Overall Score4.0/ 5
Awesome! Clean and friendly staff. Would highly recommend staying there again..
(Individual traveler, booked 1 room), from US flag
27-Oct-2019 Verified Review, stayed from Fri Oct 25 to Sun Oct 27 2019 at a $99.00 average nightly rate.
"To Noisey"
Overall Score4.0/ 5
It was okay.
(Individual traveler, booked 1 room), from US flag
08-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $89.99 average nightly rate.
"Noise"
Overall Score3.0/ 5
people stayed on the floor above were quite noisy. Called front desk four times between 12 3am but nobody listened.
(Individual traveler, booked 1 room), from US flag
21-Aug-2019 Verified Review, stayed from Fri Aug 16 to Mon Aug 19 2019 at a $145.31 average nightly rate.
"Satisfied Customer"
Overall Score5.0/ 5
Staff were accommodating. The room was quite comfortable. The room to include the restroom was clean. The location is great; close enough to just about anything we wanted to do. We will absolutely stay there again in the future. We would recommend this hotel to anyone.
(Individual traveler, booked 1 room), from US flag
19-Aug-2019 Verified Review, stayed from Fri Aug 16 to Sat Aug 17 2019 at a $155.26 average nightly rate.
"Amazing!"
Overall Score5.0/ 5
The hotel was clean and I felt safe staying there. My room was totally renovated. I would definitely stay there again.
(Individual traveler, booked 1 room), from US flag
12-Aug-2019 Verified Review, stayed from Fri Aug 09 to Sat Aug 10 2019 at a $128.16 average nightly rate.

Summary of Verified Reviews

82
Very Good

Summary of 563 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 82/100 based on reviews from all travelers.

"Very good business hotel. Located near shopping areas with easy access to parking. Great room."

Location

94/100
54 reviews

"Great location. Great shopping and the beach nearby." Excellent parking and car access.

Service

87/100
140 reviews

"Friendly service with great reception but subpar housekeeping."

Food

80/100
12 reviews

"Delicious food."

Room

76/100
168 reviews

"Big rooms with excellent minibars and great kitchenettes." Room relatively tidy with acceptable beds and furniture. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with average A/C. Shower can be a problem.

Comfort

73/100
83 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds." Small bathrooms and okay A/C.

Cleanliness

65/100
105 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

13/100
14 reviews

"Breakfast can be improved."

Pool

2/100
12 reviews

"Pool should be renewed."

Rated 83/100 based on reviews from families.

"Accessible parking. Great shopping."

Location

92/100
15 reviews

"Great location."

Service

87/100
35 reviews

"Friendly service and great reception."

Room

77/100
41 reviews

"Large rooms with nice kitchenettes." Rooms are OK with average beds but poor bathrooms.

Cleanliness

64/100
26 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Pool

2/100
10 reviews

"Pool should be renewed."

Rated 77/100 based on reviews from couples.

"Good minibar. Very comfortable."

Location

95/100
8 reviews

"Great location."

Service

85/100
14 reviews

"Friendly service."

Comfort

76/100
15 reviews

"Very comfortable with alright beds."

Room

74/100
21 reviews

"Great room. Rooms are quite clean and beds are standard."

Cleanliness

63/100
12 reviews

"Room cleanliness is acceptable."

Rated 71/100 based on reviews from solo travelers.

"Great room. Fantastic service."

Cleanliness

61/100
5 reviews

"Quite clean."

Rated 81/100 based on reviews from all travelers.

"Very good business hotel. Located near shopping areas with easy access to parking. Great room."

Location

94/100
54 reviews

"Great location. Great shopping and the beach nearby." Excellent parking and car access.

Service

87/100
140 reviews

"Friendly service with great reception but subpar housekeeping."

Food

80/100
12 reviews

"Delicious food."

Room

76/100
168 reviews

"Big rooms with excellent minibars and great kitchenettes." Room relatively tidy with acceptable beds and furniture. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with average A/C. Shower can be a problem.

Comfort

73/100
83 reviews

"Comfortable, large, reasonably quiet rooms with so-so beds." Small bathrooms and okay A/C.

Cleanliness

65/100
105 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

13/100
14 reviews

"Breakfast can be improved."

Pool

2/100
12 reviews

"Pool should be renewed."

Rated 81/100 based on reviews from families.

"Accessible parking. Great shopping."

Location

92/100
15 reviews

"Great location."

Service

87/100
35 reviews

"Friendly service and great reception."

Room

77/100
41 reviews

"Large rooms with nice kitchenettes." Rooms are OK with average beds but poor bathrooms.

Cleanliness

64/100
26 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Pool

2/100
10 reviews

"Pool should be renewed."

Rated 76/100 based on reviews from couples.

"Good minibar. Very comfortable."

Location

95/100
8 reviews

"Great location."

Service

85/100
14 reviews

"Friendly service."

Comfort

76/100
15 reviews

"Very comfortable with alright beds."

Room

74/100
21 reviews

"Great room. Rooms are quite clean and beds are standard."

Cleanliness

63/100
12 reviews

"Room cleanliness is acceptable."

Review Semantics by TrustYou

Property Description

A stay at Candlewood Suites Virginia Beach Town Center, an IHG Hotel places you in the heart of Virginia Beach, within a 5-minute drive of Virginia Beach Town Center and Sandler Center for the Performing Arts. This hotel is 1.2 mi (1.9 km) from Virginia Beach Central Library and 2.2 mi (3.5 km) from Mount Trashmore Park.

Make yourself at home in one of the 83 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.

Distances are displayed to the nearest 0.1 mile and kilometer.

Virginia Beach Town Center - 1.3 km / 0.8 mi
Sandler Center for the Performing Arts - 1.5 km / 0.9 mi
Virginia Beach Central Library - 1.9 km / 1.2 mi
Mount Trashmore Park - 3.5 km / 2.2 mi
Francis Land House - 4.8 km / 3 mi
Sentara Leigh Hospital - 7.1 km / 4.4 mi
Virginia Wesleyan University - 7.2 km / 4.5 mi
Cypress Point Country Club - 7.7 km / 4.8 mi
Lake Taylor Hospital - 8.8 km / 5.5 mi
Gallery of Military Circle - 9.1 km / 5.7 mi
Norfolk Premium Outlets - 10.3 km / 6.4 mi
Lynnhaven Mall - 10.6 km / 6.6 mi
Hilltop Shopping Center - 11 km / 6.8 mi
Virginia Beach Sportsplex - 11.4 km / 7.1 mi
Veterans United Home Loans Amphitheater at Virginia Beach - 12 km / 7.5 mi

The nearest airports are:
Norfolk Intl. Airport (ORF) - 14.7 km / 9.1 mi
Newport News - Williamsburg Intl. Airport (PHF) - 55.9 km / 34.8 mi

The preferred airport for Candlewood Suites Virginia Beach Town Center, an IHG Hotel is Norfolk Intl. Airport (ORF).

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Dog exercise area
  • Wheelchair-accessible path to elevator
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Barbecue grill(s)
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • Safe-deposit box at front desk
  • Total number of rooms - 83
  • Number of floors - 4
  • Car recommended
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Smoke-free property
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Laundry facilities
  • Roll-in shower
  • Accessible bathroom
  • Elevator
  • Free self parking
  • 24-hour fitness facilities
  • 24-hour business center

Airport & Shuttle Information

Norfolk International Airport (ORF) Distance: 8 MI / 12.87 KM NW

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 85

Maximum number of pets per room 3

Pet maximum weight in kg is 39

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

1-6 Nights $75.00 non refundable depositfee, per pet, up to 2 pets with a weight limit up to 80 pounds. 7+ Nights $150.00 non refunable deposit per pet, up to 2 pets with a weight limit up to 80 pounds.

Internet / WiFI

Free Wifi

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

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