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Candlewood Suites Syracuse Airport An Ihg Hotel
5414 South Bay Road Town of Salina, North Syracuse, NY 13212 US
near Exit 27 (90) on I-81 (~0.4mi)
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Reservations: +1-800-760-7718
2.5 Star Property Near North Medical Family Practice
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 247 guest reviews
- Free wired Internet
- Free WiFi
- Stair-free path to entrance
- Free newspapers in lobby
- 24-hour fitness facilities
- Free shopping center shuttle
- Free area shuttle
- Free airport transportation
- Free train station pickup
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09/24/2021 - 09/25/2021
Searching all hotel inventory networks
6 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of Candlewood Suites Syracuse Airport An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "Cheerful and Welcoming."
Overall Score4.0/ 5
This was my first stay. I will be back. Very comfortable and staff accomodating.Glad to find a place to stay, leave my car and get shuttle service.
Marilyn M. (Individual traveler, booked 1 room), from 
02-Aug-2021 Verified Review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $100.32 average nightly rate. 
"Very Positive"
Overall Score5.0/ 5
Very Positive
Marilyn M. (Individual traveler, booked 1 room), from
28-Jul-2021 Verified Review, stayed from Wed Jul 28 to Thu Jul 29 2021 at a $100.32 average nightly rate. "Will not stay here again."
Overall Score3.0/ 5
There was food on the walls and the bathroom light flickerd on and off the whole time. Head of cleaning took some of the food off the walls. I was grossed out for two days but staff was nice.
Cassandra N. (Individual traveler, booked 1 room), from
23-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sun Aug 16 2020 at a $92.99 average nightly rate. "Not real good."
Overall Score3.0/ 5
Cobwebs above the bed, something like a strange sticker stuck on the counter between the sink and stove. Clearly visible on a light colored counter. I scraped it off easily with my fingernail. Housekeeping needs to pay attention to detail and look up at the ceilings.
Ronald J. (Individual traveler, booked 1 room), from
31-May-2020 Verified Review, stayed from Sun May 31 to Mon Jun 01 2020 at a $77.89 average nightly rate. "Excellent"
Overall Score5.0/ 5
We arrived on Friday, 1/3 for two nights. Our sons were arriving the following day, 1/4, so I had booked rooms for them as well. The front desk representative, Jonathan greeted me on check in. He was very nice! I explained that my sons were arriving the next day and that I was wondering if their rooms could be near ours, since we were traveling together. He said he would do his best to accommodate my request. The next day when they arrived and we checked them in, once again Jonathan was at the desk. He came through for us. we had rooms all on the same floor! He was very nice, very polite, just a pleasure to deal with! You are very fortunate to have such an employee! We will consider Candlewood Suites are new “home” away from home, when we are traveling to Syracuse in the future! Our thanks to Jonathan! Give him a raise! He’s a great representative of your business!
Sharon F. (Individual traveler, booked 1 room), from
05-Jan-2020 Verified Review, stayed from Fri Jan 03 to Sun Jan 05 2020 at a $65.29 average nightly rate. "Great customer service."
Overall Score5.0/ 5
Front desk extremely pleasant to work with. Room neat and clean. Comfortable bed and bigger space than expected.
Stephen M. (Individual traveler, booked 1 room), from
09-Apr-2019 Verified Review, stayed from Fri Apr 05 to Sun Apr 07 2019 at a $77.70 average nightly rate. Property Description
When you stay at Candlewood Suites - Syracuse Airport, an IHG Hotel in North Syracuse, you'll be in the business district, within a 10-minute drive of Destiny USA and Carrier Dome. This hotel is 6.8 mi (11 km) from Syracuse University and 5.6 mi (9 km) from Armory Square.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites - Syracuse Airport, an IHG Hotel.
Make yourself at home in one of the 115 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless Internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
North Medical Family Practice - 2.2 km / 1.4 mi
Hopkins Road County Park - 3.8 km / 2.4 mi
WonderWorks - 6.3 km / 3.9 mi
5 Wits Adventure - 6.3 km / 3.9 mi
Destiny USA - 6.3 km / 3.9 mi
NBT Bank Stadium - 6.3 km / 3.9 mi
Central New York Regional Market - 6.9 km / 4.3 mi
Brooklawn Golf Course - 7.1 km / 4.4 mi
Liverpool Public Golf and Country Club - 7.2 km / 4.5 mi
Onondaga Lake Park - 7.9 km / 4.9 mi
Salt Museum - 8 km / 5 mi
Museum of International Masks and Puppets - 8.1 km / 5 mi
Clinton Square - 8.6 km / 5.4 mi
St. Joseph's Hospital Health Center - 8.9 km / 5.5 mi
Erie Canal Museum - 8.9 km / 5.5 mi
The preferred airport for Candlewood Suites - Syracuse Airport, an IHG Hotel is Hancock Intl. Airport (SYR) - 2.9 km / 1.8 mi
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area. This hotel also features a picnic area, barbecue grills, and a vending machine. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Green Sustainability
IHG Green Engage
Amenities / Features
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Uncovered parking
- Wheelchair accessible (may have limitations)
- Vending machine
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Free wired Internet
- Wheelchair-accessible registration desk
- Television in common areas
- Wheelchair-accessible fitness center
- Free WiFi
- Wheelchair-accessible public washroom
- Designated smoking areas
- Braille or raised signage
- Well-lit path to entrance
- Assistive listening devices available
- Picnic area
- In-room accessibility
- Wheelchair accessible parking
- Stair-free path to entrance
- Free newspapers in lobby
- Number of buildings/towers - 1
- Year Built - 2004
- Total number of rooms - 115
- Number of floors - 4
- Roll-in shower
- Accessible bathroom
- 24-hour fitness facilities
- Free shopping center shuttle
- Free area shuttle
- Free airport transportation
- Off-street parking
- Luggage storage
- Express check-out
- 24-hour front desk
- Free train station pickup
- Barbecue grill(s)
- Safe-deposit box at front desk
- Coffee/tea in common areas
- Designated smoking areas (fines apply)
- Snack bar/deli
- Laundry facilities
- Elevator
- Free self parking
- Computer station
- 24-hour business center
Airport & Shuttle Information
Airport property. Hancock International Airport SYR - located at the entrance to the airport. Complimentary Shuttle service to and from airport.
Local Shuttle Info: Complimentary Shuttle within 3 miles of the Candlewood Suites Syracuse Airport. Shuttle hours of operation 4am-12am
Breakfast Information
Items for purchase inside our Candlewood Cupboard
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
$20 per night per pet. 2 pets Max per room
Parking Info
Complimentary parking during the nights of your accommodation
Internet / WiFI
Complimentary Wifi and Ethernet connection
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet deposit: USD 20 per night
- Pet fee: USD 20 per pet, per day (maximum USD 150 per stay)
- Service animals are exempt from fees
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- This property offers transfers from the airport and train station. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Contactless check-in and contactless check-out are available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property uses a professional cleaning service
Property is cleaned with disinfectant
Contactless check-in is available
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Candlewood Suites
- Home-like enviroment, great for an extended stay
- Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
- Free high-speed internet access and a large workspace available in each guest room
- TV with DVD player and a comfortable recliner
- Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
- Provide a Lending Locker service where guests can borrow common household items to use during their stay
- Pets are welcome weighing less than 80 lbs
- Free local calls and two phone lines with data port as an added convenience
- Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
- Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
- Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
- Great fitness area
- Housekeeping on a weekly basis
The Candlewood Suites highlights above are subject to change without notice.
Seasonality and Projections at Candlewood Suites Syracuse Airport
The graph above is fluctuations of room rates for both group/meeting rates and the lowest online individual prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 56.2% in the month of August 2020 and the highest average individual rate is $177 in the month of May 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Candlewood Suites Syracuse Airport in a month when rates are lower.
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Testimonials:
"This was my first time making group reservations, and this is definitely the best site to do it on. It was very easy to use, and helped me get a very good deal for my group. Thanks!" D.P. - Chicago, IL
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