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The Cartwright Hotel Union Square BW Premier Collection

524 Sutter Street, San Francisco, CA 94102 US near Exit 2c b on I-80 (~1.0mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property In San Francisco (Union Square)
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select Your Room:
08/14/2022 - 08/15/2022
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Our Hotel Planner Expert Reviews of The Cartwright Hotel Union Square

Our expert planners periodically visit and review the hotels we represent in person.
"Nice and affordable option a block away from Union Square"
Overall Score3.5/ 5
The Cartwright Hotel is a solid option for groups wanting to be in the center of Union Square action. They offer affordable rates for the city and have good, easy style. Their accommodations and amenities are quite nice, albeit very basic. This is a professional and quiet hotel for a business meeting, but perhaps not my #1 choice for a social event. Groups will find no problems with this property, and enjoy walking merely 1 block to Union Square and other attractions without paying an exorbitant price.
Aria T from US flag
01-Aug-2013 Verified Review

Verified Reviews of The Cartwright Hotel Union Square BW Premier Collection

Below are the verified reviews from guests that we have booked recently:
"Okay Stay"
Overall Score3.0/ 5
The stay was average. The rooms were very cold. It's a pretty old hotel, but the renovations are nice. The bathroom and room are small.
(Individual traveler, booked 1 room), from US flag
06-May-2019 Verified Review, stayed from Thu May 02 to Sun May 05 2019 at a $152.68 average nightly rate.

Summary of Verified Reviews

Rated 84/100 based on reviews from all travelers.

Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.

Location

91/100
267 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping.

WiFi

90/100
9 reviews

Good wifi quality.

Service

88/100
292 reviews

Professional, friendly service, and great reception and management. Housekeeping can be a problem. Room service could have been improved. Booking process is sufficient.

Cleanliness

75/100
125 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Room

57/100
323 reviews

The relatively modern rooms are clean enough and the beds are excellent. Poor air conditioning and minibars in small rooms with no view. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Good furniture.

Comfort

36/100
209 reviews

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

Breakfast

0/100
11 reviews

Breakfast can be improved.

Rated 78/100 based on reviews from couples.

Great shopping. Good furniture.

Location

91/100
45 reviews

Great location. Good shopping and sightseeing.

Service

80/100
38 reviews

Service is welcoming, but housekeeping is not great.

Cleanliness

73/100
18 reviews

Rooms are clean, but bathrooms are not.

Room

50/100
62 reviews

Tidy rooms with excellent beds. Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms.

Comfort

33/100
44 reviews

Small suites with problems of comfort and noise. Comfortable beds.

Rated 82/100 based on reviews from families.

Professional service. Great reception.

Location

89/100
47 reviews

Great location with excellent sightseeing.

Service

88/100
54 reviews

Friendly service with great reception but subpar housekeeping.

Cleanliness

79/100
25 reviews

Clean hotel facilities. Clean rooms.

Room

46/100
50 reviews

Tidy rooms with great beds, but needing better maintenance. Small rooms and bathrooms, with poor quality minibars.

Comfort

35/100
32 reviews

Small suites with problems of comfort and noise. Comfortable beds.

Rated 75/100 based on reviews from solo travelers.

Good internet service. Good wifi quality.

Location

93/100
27 reviews

Great location.

Service

87/100
20 reviews

Friendly service.

Cleanliness

79/100
10 reviews

Clean.

Vibe

55/100
5 reviews

Decent vibe.

Room

45/100
28 reviews

Small bathrooms and rooms, but awesome beds.

Comfort

34/100
19 reviews

Beds are good, but guests complain about room size and comfort.

Rated 83/100 based on reviews from business travelers.

Near city centre. Comfortable beds.

Location

91/100
8 reviews

Great location.

Service

88/100
10 reviews

Friendly service.

Cleanliness

75/100
6 reviews

Clean.

Room

57/100
10 reviews

Room is all right.

Comfort

40/100
7 reviews

More comfort would be nice.

Rated 75/100 based on reviews from all travelers.

Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.

Location

90/100
7 reviews

Great location.

Service

88/100
6 reviews

Fantastic service.

Room

46/100
9 reviews

Lovely beds, but generally low rated rooms.

Comfort

34/100
8 reviews

The beds are great, but otherwise not very comfortable.

Rated 78/100 based on reviews from all travelers.

Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.

Location

86/100
9 reviews

Great location.

Room

44/100
8 reviews

Room needs to be improved.

Comfort

33/100
7 reviews

More comfort would be nice.

Rated 83/100 based on reviews from all travelers.

Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.

Location

91/100
205 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Parking should be cheaper.

Service

90/100
247 reviews

Professional, friendly service, and great reception and management. Housekeeping can be a problem. Room service could have been improved.

WiFi

86/100
5 reviews

Good internet service.

Cleanliness

80/100
104 reviews

Clean hotel facilities. Bathroom needs cleaning.

Room

61/100
258 reviews

Relatively new rooms. Small, poorly-maintained rooms with poor A/C and no views. Small rooms and poorly cleaned bathrooms. Nice beds and lovely furniture. Complaints about minibars and kitchenettes.

Comfort

38/100
161 reviews

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

Breakfast

0/100
6 reviews

Breakfast can be improved.

Rated 84/100 based on reviews from families.

Comfortable beds. Great reception.

Service

88/100
48 reviews

Friendly service and great reception.

Location

88/100
39 reviews

Great location, reasonable parking, and good sightseeing.

Cleanliness

78/100
21 reviews

Clean hotel facilities. Clean rooms.

Room

50/100
40 reviews

Rooms are decent but poorly-maintained, with bad minibars. Clean rooms and great beds, but small with deficient bathrooms.

Comfort

37/100
26 reviews

Beds are good but rooms are small, noisy, with complaints about comfort.

Rated 80/100 based on reviews from couples.

Terrific location. Great service.

Location

93/100
21 reviews

Great location with excellent sightseeing.

Service

87/100
23 reviews

Friendly service.

Cleanliness

78/100
9 reviews

Clean rooms.

Amenities

57/100
16 reviews

Okay buildings and entrance area.

Vibe

51/100
13 reviews

Decent vibe. Entrance area is ok.

Room

49/100
35 reviews

Cramped but clean rooms with cozy beds. Guests complained about minibars and bathrooms.

Comfort

36/100
23 reviews

Beds are good but rooms are small, noisy, with complaints about comfort.

Rated 76/100 based on reviews from solo travelers.

Clean hotel facilities.

Location

93/100
16 reviews

Great location.

Service

87/100
16 reviews

Friendly service.

Cleanliness

79/100
6 reviews

Clean.

Room

45/100
17 reviews

Small rooms with low rated bathrooms.

Comfort

33/100
11 reviews

Small and uncomfortable rooms.

Rated 86/100 based on reviews from business travelers.

Near city centre. Clean.

Location

93/100
6 reviews

Great location.

Service

88/100
9 reviews

Friendly service.

Cleanliness

75/100
6 reviews

Clean.

Room

56/100
7 reviews

Room is all right.

Comfort

37/100
5 reviews

More comfort would be nice.

Rated 76/100 based on reviews from all travelers.

Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.

Location

94/100
21 reviews

Great location with excellent sightseeing.

Service

79/100
22 reviews

Service is welcoming, but housekeeping is not great.

Cleanliness

73/100
7 reviews

Clean.

Vibe

54/100
8 reviews

Decent vibe. Hotel could use some updating.

Room

46/100
23 reviews

Rooms and bathrooms are small.

Comfort

34/100
18 reviews

Small rooms and bathrooms with comfort issues.

Rated 73/100 based on reviews from couples.

Great location. Friendly service.

Location

92/100
9 reviews

Great location.

Service

77/100
7 reviews

Fantastic service.

Room

42/100
12 reviews

Small rooms with low rated bathrooms.

Comfort

32/100
11 reviews

Small and uncomfortable rooms.

Review Semantics by TrustYou

Property Description

Located in San Francisco (Downtown San Francisco), The Cartwright Hotel - Union Square BW Premier Collection is within a 15-minute drive of Lombard Street and Oracle Park. This hotel is 1.8 mi (3 km) from Pier 39 and 1.9 mi (3.1 km) from Alcatraz Island.

Take advantage of the hotel's 24-hour room service.

Stay in one of 114 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

SHN Curran Theatre - 0.4 km / 0.2 mi
SF Masonic Auditorium - 0.6 km / 0.4 mi
Grace Cathedral - 0.6 km / 0.4 mi
Westfield San Francisco Centre - 0.6 km / 0.4 mi
555 California Street - 0.8 km / 0.5 mi
Warfield Theater - 0.9 km / 0.5 mi
Golden Gate Theatre - 0.9 km / 0.6 mi
San Francisco Museum of Modern Art - 1 km / 0.6 mi
The Regency Ballroom - 1.1 km / 0.7 mi
Moscone Convention Center - 1.2 km / 0.7 mi
Van Ness Avenue - 1.2 km / 0.8 mi
Great American Music Hall - 1.3 km / 0.8 mi
Embarcadero Center - 1.3 km / 0.8 mi
San Francisco Federal Building - 1.4 km / 0.9 mi
Asian Art Museum of San Francisco - 1.5 km / 0.9 mi

The nearest airports are:
San Francisco Intl. Airport (SFO) - 23.4 km / 14.5 mi
Oakland Intl. Airport (OAK) - 31.7 km / 19.7 mi
Concord, CA (CCR-Buchanan Field) - 47.1 km / 29.3 mi

The preferred airport for The Cartwright Hotel - Union Square BW Premier Collection is San Francisco Intl. Airport (SFO).

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 1176 square feet (109 square meters) of space consisting of conference space and a meeting room.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Distance from property (meters) - 200
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Food and water bowls
  • Number of meeting rooms - 1
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 109
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Internet access in public areas - high speed
  • Free newspapers in lobby
  • Roll-in shower
  • Internet access - wireless
  • Number of buildings/towers - 1
  • Total number of rooms - 114
  • Number of floors - 8
  • Professional property host/manager
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Luggage storage
  • Distance from property (ft) - 656
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Library
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Elevator
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 1176
  • Concierge services

Airport & Shuttle Information

San Francisco International, 15 miles, Lorries Shuttle brings you to our front door at $15 per person. Available on ground level at the airport. Taxi one way $40.00.

Local Shuttle Info: Lorie's Shuttle13 miles$16 one way

Breakfast Information

Complimentary Organic Coffee and Tea is served in the lobby each morning.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Pet maximum weight in kg is 34

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet-Friendly HotelNo pet fees.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: USD 35.00 per night (656 ft away)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western Premier Collection

  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services
  • All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels
  • On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western Premier Collection highlights above are subject to change without notice.

Seasonality of Hotel Rates at The Cartwright Hotel Union Square

Rate fluctuations of The Cartwright Hotel Union Square

The graph above is seasonality of prices for both our group prices and the lowest online individual traveler rates our rate checker could find at the time the group bid was submitted. The best group/meeting discount shown is 82.3% in August 2022 and the highest average individual rate is $899 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Cartwright Hotel Union Square in a month when rates are lower.

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