Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Our Hotel Planner Expert Reviews of The Cartwright Hotel Union Square
Our expert planners periodically visit and review the hotels we represent in person.
"Nice and affordable option a block away from Union Square"
Overall Score3.5/5
The Cartwright Hotel is a solid option for groups wanting to be in the center of Union Square action. They offer affordable rates for the city and have good, easy style. Their accommodations and amenities are quite nice, albeit very basic. This is a professional and quiet hotel for a business meeting, but perhaps not my #1 choice for a social event. Groups will find no problems with this property, and enjoy walking merely 1 block to Union Square and other attractions without paying an exorbitant price.
Aria T from
01-Aug-2013 Verified Review
Verified Reviews of The Cartwright Hotel Union Square BW Premier Collection
Below are the verified reviews from guests that we have booked recently:
"Okay Stay"
Overall Score3.0/5
The stay was average. The rooms were very cold. It's a pretty old hotel, but the renovations are nice. The bathroom and room are small.
Tania S. (Individual traveler, booked 1 room), from
06-May-2019 Verified Review, stayed from Thu May 02 to Sun May 05 2019 at a $152.68 average nightly rate.
Summary of Verified Reviews
84
Very Good
Summary of 863 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.
Location
91/100
267 reviews
Good location, close to public transport.Central location with great sightseeing, dining out and shopping.
WiFi
90/100
9 reviews
Good wifi quality.
Service
88/100
292 reviews
Professional, friendly service, and great reception and management.Housekeeping can be a problem. Room service could have been improved.Booking process is sufficient.
Cleanliness
75/100
125 reviews
Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.
Room
57/100
323 reviews
The relatively modern rooms are clean enough and the beds are excellent.Poor air conditioning and minibars in small rooms with no view.Small rooms and poorly cleaned bathrooms.Poorly-maintained rooms with subpar kitchenettes. Good furniture.
Comfort
36/100
209 reviews
Small rooms with comfort and noise issues.Lovely beds, but substandard room maintenance with poor A/C.
Breakfast
0/100
11 reviews
Breakfast can be improved.
Rated 78/100 based on reviews from couples.
Great shopping. Good furniture.
Location
91/100
45 reviews
Great location. Good shopping and sightseeing.
Service
80/100
38 reviews
Service is welcoming, but housekeeping is not great.
Cleanliness
73/100
18 reviews
Rooms are clean, but bathrooms are not.
Room
50/100
62 reviews
Tidy rooms with excellent beds.Small, badly maintained rooms with poor minibars.Small rooms and poorly cleaned bathrooms.
Comfort
33/100
44 reviews
Small suites with problems of comfort and noise. Comfortable beds.
Rated 82/100 based on reviews from families.
Professional service. Great reception.
Location
89/100
47 reviews
Great location with excellent sightseeing.
Service
88/100
54 reviews
Friendly service with great reception but subpar housekeeping.
Cleanliness
79/100
25 reviews
Clean hotel facilities. Clean rooms.
Room
46/100
50 reviews
Tidy rooms with great beds, but needing better maintenance.Small rooms and bathrooms, with poor quality minibars.
Comfort
35/100
32 reviews
Small suites with problems of comfort and noise. Comfortable beds.
Rated 75/100 based on reviews from solo travelers.
Good internet service. Good wifi quality.
Location
93/100
27 reviews
Great location.
Service
87/100
20 reviews
Friendly service.
Cleanliness
79/100
10 reviews
Clean.
Vibe
55/100
5 reviews
Decent vibe.
Room
45/100
28 reviews
Small bathrooms and rooms, but awesome beds.
Comfort
34/100
19 reviews
Beds are good, but guests complain about room size and comfort.
Rated 83/100 based on reviews from business travelers.
Near city centre. Comfortable beds.
Location
91/100
8 reviews
Great location.
Service
88/100
10 reviews
Friendly service.
Cleanliness
75/100
6 reviews
Clean.
Room
57/100
10 reviews
Room is all right.
Comfort
40/100
7 reviews
More comfort would be nice.
Rated 75/100 based on reviews from all travelers.
Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.
Location
90/100
7 reviews
Great location.
Service
88/100
6 reviews
Fantastic service.
Room
46/100
9 reviews
Lovely beds, but generally low rated rooms.
Comfort
34/100
8 reviews
The beds are great, but otherwise not very comfortable.
Rated 78/100 based on reviews from all travelers.
Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.
Location
86/100
9 reviews
Great location.
Room
44/100
8 reviews
Room needs to be improved.
Comfort
33/100
7 reviews
More comfort would be nice.
Rated 83/100 based on reviews from all travelers.
Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.
Location
91/100
205 reviews
Good location, close to public transport.Central location with great sightseeing, dining out and shopping.Parking should be cheaper.
Service
90/100
247 reviews
Professional, friendly service, and great reception and management.Housekeeping can be a problem. Room service could have been improved.
WiFi
86/100
5 reviews
Good internet service.
Cleanliness
80/100
104 reviews
Clean hotel facilities. Bathroom needs cleaning.
Room
61/100
258 reviews
Relatively new rooms.Small, poorly-maintained rooms with poor A/C and no views.Small rooms and poorly cleaned bathrooms.Nice beds and lovely furniture.Complaints about minibars and kitchenettes.
Comfort
38/100
161 reviews
Small rooms with comfort and noise issues.Lovely beds, but substandard room maintenance with poor A/C.
Breakfast
0/100
6 reviews
Breakfast can be improved.
Rated 84/100 based on reviews from families.
Comfortable beds. Great reception.
Service
88/100
48 reviews
Friendly service and great reception.
Location
88/100
39 reviews
Great location, reasonable parking, and good sightseeing.
Cleanliness
78/100
21 reviews
Clean hotel facilities. Clean rooms.
Room
50/100
40 reviews
Rooms are decent but poorly-maintained, with bad minibars.Clean rooms and great beds, but small with deficient bathrooms.
Comfort
37/100
26 reviews
Beds are good but rooms are small, noisy, with complaints about comfort.
Rated 80/100 based on reviews from couples.
Terrific location. Great service.
Location
93/100
21 reviews
Great location with excellent sightseeing.
Service
87/100
23 reviews
Friendly service.
Cleanliness
78/100
9 reviews
Clean rooms.
Amenities
57/100
16 reviews
Okay buildings and entrance area.
Vibe
51/100
13 reviews
Decent vibe. Entrance area is ok.
Room
49/100
35 reviews
Cramped but clean rooms with cozy beds.Guests complained about minibars and bathrooms.
Comfort
36/100
23 reviews
Beds are good but rooms are small, noisy, with complaints about comfort.
Rated 76/100 based on reviews from solo travelers.
Clean hotel facilities.
Location
93/100
16 reviews
Great location.
Service
87/100
16 reviews
Friendly service.
Cleanliness
79/100
6 reviews
Clean.
Room
45/100
17 reviews
Small rooms with low rated bathrooms.
Comfort
33/100
11 reviews
Small and uncomfortable rooms.
Rated 86/100 based on reviews from business travelers.
Near city centre. Clean.
Location
93/100
6 reviews
Great location.
Service
88/100
9 reviews
Friendly service.
Cleanliness
75/100
6 reviews
Clean.
Room
56/100
7 reviews
Room is all right.
Comfort
37/100
5 reviews
More comfort would be nice.
Rated 76/100 based on reviews from all travelers.
Very good boutique hotel. Close to Chinatown. Good for sightseeing with nearby parking areas.
Location
94/100
21 reviews
Great location with excellent sightseeing.
Service
79/100
22 reviews
Service is welcoming, but housekeeping is not great.
Cleanliness
73/100
7 reviews
Clean.
Vibe
54/100
8 reviews
Decent vibe. Hotel could use some updating.
Room
46/100
23 reviews
Rooms and bathrooms are small.
Comfort
34/100
18 reviews
Small rooms and bathrooms with comfort issues.
Rated 73/100 based on reviews from couples.
Great location. Friendly service.
Location
92/100
9 reviews
Great location.
Service
77/100
7 reviews
Fantastic service.
Room
42/100
12 reviews
Small rooms with low rated bathrooms.
Comfort
32/100
11 reviews
Small and uncomfortable rooms.
Customer Reviews of The Cartwright Hotel Union Square BW Premier Collection
4.2 of 5Overall
3.8 of 5Amenities
4.4 of 5Cleanliness
4.1 of 5Comfort
4.0 of 5Condition
4.5 of 5Neighborhood
4.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in San Francisco (Downtown San Francisco), The Cartwright Hotel - Union Square BW Premier Collection is within a 15-minute drive of Lombard Street and Oracle Park. This hotel is 1.8 mi (3 km) from Pier 39 and 1.9 mi (3.1 km) from Alcatraz Island.
Take advantage of the hotel's 24-hour room service.
Stay in one of 114 guestrooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
SHN Curran Theatre - 0.4 km / 0.2 mi SF Masonic Auditorium - 0.6 km / 0.4 mi Grace Cathedral - 0.6 km / 0.4 mi Westfield San Francisco Centre - 0.6 km / 0.4 mi 555 California Street - 0.8 km / 0.5 mi Warfield Theater - 0.9 km / 0.5 mi Golden Gate Theatre - 0.9 km / 0.6 mi San Francisco Museum of Modern Art - 1 km / 0.6 mi The Regency Ballroom - 1.1 km / 0.7 mi Moscone Convention Center - 1.2 km / 0.7 mi Van Ness Avenue - 1.2 km / 0.8 mi Great American Music Hall - 1.3 km / 0.8 mi Embarcadero Center - 1.3 km / 0.8 mi San Francisco Federal Building - 1.4 km / 0.9 mi Asian Art Museum of San Francisco - 1.5 km / 0.9 mi
The nearest airports are: San Francisco Intl. Airport (SFO) - 23.4 km / 14.5 mi Oakland Intl. Airport (OAK) - 31.7 km / 19.7 mi Concord, CA (CCR-Buchanan Field) - 47.1 km / 29.3 mi
The preferred airport for The Cartwright Hotel - Union Square BW Premier Collection is San Francisco Intl. Airport (SFO).
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 1176 square feet (109 square meters) of space consisting of conference space and a meeting room.
Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Amenities / Features
Check In: 3:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 18
Gift shops or newsstand
Dry cleaning/laundry service
Distance from property (meters) - 200
Banquet hall
Wheelchair accessible (may have limitations)
Food and water bowls
Number of meeting rooms - 1
Wheelchair-accessible path to elevator
Conference space size (meters) - 109
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Wheelchair-accessible public washroom
Braille or raised signage
Well-lit path to entrance
Assistive listening devices available
In-room accessibility
Internet access in public areas - high speed
Free newspapers in lobby
Roll-in shower
Internet access - wireless
Number of buildings/towers - 1
Total number of rooms - 114
Number of floors - 8
Professional property host/manager
No rollaway/extra beds available
Parking height restrictions apply
Tours/ticket assistance
Accessible bathroom
Fireplace in lobby
Luggage storage
Distance from property (ft) - 656
Express check-out
Porter/bellhop
Multilingual staff
Business center
24-hour front desk
Library
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Elevator
Conference space
Computer station
Wheelchair accessible path of travel
Conference space size (feet) - 1176
Concierge services
Airport & Shuttle Information
San Francisco International, 15 miles, Lorries Shuttle brings you to our front door at $15 per person. Available on ground level at the airport. Taxi one way $40.00.
Local Shuttle Info: Lorie's Shuttle13 miles$16 one way
Breakfast Information
Complimentary Organic Coffee and Tea is served in the lobby each morning.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 75
Pet maximum weight in kg is 34
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Pet-Friendly HotelNo pet fees.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Nearby parking fee: USD 35.00 per night (656 ft away)
An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 50 per night
We have included all charges provided to us by the property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western Premier Collection
Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services
All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels
On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Premier Collection highlights above are subject to change without notice.
Seasonality of Hotel Rates at The Cartwright Hotel Union Square
The graph above is seasonality of prices for both our group prices and the lowest online individual traveler rates our rate checker could find at the time the group bid was submitted. The best group/meeting discount shown is 82.3% in August 2022 and the highest average individual rate is $899 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Cartwright Hotel Union Square in a month when rates are lower.
