Cleaning Policy: Our associates follow the CDC and hotel brand recommendations for everyday preventative actions to help the spread of respiratory diseases. We have worked diligently to ensure necessary cleaning products to combat the virus are being used throughout our hotel to ensure a safe environment. Our associates are expected to follow the CDC and hotel guidelines and we encourages our guests to do the same. These steps include: Avoiding close contact with people who are sick. Avoiding touching your eyes, mouth, or nose. Covering your cough or sneeze with a tissue, then throw the tissue in the trash. Washing your hands often with soap and water for at least 20 second especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. We are also only providing stay over service to our guest upon request for the added safety this affords our staff and guests by providing a touch free environment.
Verified Reviews of Fairfield Inn & Suites by Marriott Olean
Below are the verified reviews from guests that we have booked recently:
Friendly staff and clean environment.
John E. (Individual traveler, booked 1 room), from
14-Aug-2019 Verified Review, stayed from Sun Aug 11 to Wed Aug 14 2019 at a $128.33 average nightly rate.
"Really Nice Hotel."
If you are in the Southern Tier area of New York, I would highly recommend this hotel to stay at!
Anthony N. (Individual traveler, booked 1 room), from
05-Jul-2019 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2019 at a $199.00 average nightly rate.
"Poor customer service."
I was unable to use the hotel due to a family emergency. We were originally supposed to be attending a family wedding. My husband was diagnosed with pancreatic cancer this same week. I had asked for a refund but the hotel was only willing to credit me back for Friday night because they said Saturday was completely book and wouldn’t give a refund unless they could rebook the two rooms. What is wrong with this world? The man couldn’t travel because of a terminal diagnosis!
Joseph C. (Individual traveler, booked 1 room), from
30-Jun-2019 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2019 at a $131.00 average nightly rate.
"Very Disappointing. Lied about Extent of Construction."
I will never stay there again. When booking, they said that there was only a small portion of the hotel affected by construction. When arriving, we found out that about 90 percent of the hotel is under construction. Also upon arrival, I find the office in the back and there is nobody there for about 20 minutes to check me in. We finally get to our room and there is no accessible water due to the construction so we call the manager. He says to wait a few minutes which we did and it worked. About an hour later, he comes to our room with a construction worker to ascertain that our bathroom is leaking water and we need to change rooms but he would promise to do something about our bill which, of course, he never followed up on at the end of the stay. He should have offered me a free room at that point but I am not going there. If you are thinking about booking this hotel, do not let them lie to you about the construction because they did to me.
Timothy I. (Individual traveler, booked 1 room), from
27-Mar-2015 Verified Review
Summary of Verified Reviews
Summary of 62 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
Customer Reviews of Fairfield Inn & Suites by Marriott Olean
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
The hotel is located across from Saint Bonaventure University. Take a short 20-mile drive to enjoy the fresh powder of the beautiful Holiday Valley Ski Resort or enjoy a day of skiing, shopping, and relaxation in Ellicottville, NY located only 25 miles from the hotel. Hotel is also only 15 minutes of Allegany State Park and 10 minutes from Rock City Park.All rooms include air conditioning, modem hookups, iron/board, coffee maker and hair dryer. Specific room types have microwaves, refrigerator and sofabeds.The meeting facility holds up to 45 people. The facility costs between $150 and $300 depending upon the number of people using the facility.
Amenities / Features
Check In: 3:00 pm - anytime
Check Out: 11:00 am
Baggage storage facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Facilities for the disabled
Fitness and health center
Free local calls
Internet - wireless
Free WiFi Internet
Microwave in room
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Self controlled heating/cooling system
Swimming pool - indoor
Tea and coffee making facilities
Telephone in all rooms
TV - Free Cable
TV Channel: HBO
Airport & Shuttle Information
Take Route 33 west to NY State Thruway(90 towards Erie). Go five miles west bound to and exit at the West Seneca-East Aurora exit to Route 400. Take 400 south to Route 16. Follow 16 south to I-86 West. Take exit 25 Buffalo Street exit. Turn Left at exit follow Buffalo Street to first stop light. At stop light make a right. This will be Constitution Ave. Follow Constitution Ave. 2 1/2 miles, Country Inn & Suites, Olean will be on the right.
Local Shuttle Info: None
Complimentary Hot Deluxe Breakfast. Included with Breakfast are Hot Items including scrambled eggs, 2 breakfast meat options (on rotation), waffles, hard boiled eggs, assorted cold cereals, oatmeal, yogurt, fresh whole & cut fruit, Bagels, assorted breads, assorted juices, tea and coffee.b
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Free self parking in open lot
Internet / WiFI
Complimentary wireless internet in all guest rooms and public areas
Our associates follow the CDC and hotel brand recommendations for everyday preventative actions to help the spread of respiratory diseases. We have worked diligently to ensure necessary cleaning products to combat the virus are being used throughout our hotel to ensure a safe environment. Our associates are expected to follow the CDC and hotel guidelines and we encourages our guests to do the same. These steps include: Avoiding close contact with people who are sick. Avoiding touching your eyes, mouth, or nose. Covering your cough or sneeze with a tissue, then throw the tissue in the trash. Washing your hands often with soap and water for at least 20 second especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing. We are also only providing stay over service to our guest upon request for the added safety this affords our staff and guests by providing a touch free environment.
About Fairfield Inn by Marriott
Great value hotel with plenty of amenities
Freebies include high-speed internet, Wi-Fi, parking, newspaper, coffee & tea, and a hot breakfast with eggs and sausage
Business center with printing services
Large suites with separate living, working, and sleeping areas
Digital alarm clock with MP3
Same-day dry cleaning service and laundry room
The Fairfield Inn by Marriott highlights above are subject to change without notice.
Seasonality and Projections at Fairfield Inn & Suites by Marriott Olean
The graph above is fluctuations of room rates for both group rates and the lowest online individual prices our rate checker could find at the time the group/meeting offer was placed. The lowest group/meeting rate displayed is 25.6% in the month of March 2020 and the highest average individual rate is $164 in the month of March 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Fairfield Inn & Suites by Marriott Olean in a month when rates are lower.
"I sincerely appreciate your outstanding service. Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service." G.P. - Sacramento, CA