Verified Reviews of TRU by Hilton Louisville Airport
Below are the verified reviews from guests that we have booked recently:
"Nice & Clean"
Overall Score5.0/ 5
Nice job from housecleaning crew and staff!
Wayne R. (Individual traveler, booked 1 room), from
24-Dec-2023 Verified Review, stayed from Thu Dec 21 to Fri Dec 22 2023 at a $126.99 average nightly rate.
"The room was clean and comfortable. Clean"
Overall Score5.0/ 5
Loved it. Clean room, helpful employees, very quiet to sleep.
Wayne R. (Individual traveler, booked 1 room), from
08-Dec-2023 Verified Review, stayed from Thu Dec 07 to Fri Dec 08 2023 at a $126.99 average nightly rate.
"Awesome Staff & Service!"
Overall Score5.0/ 5
All employees are friendly and helpful. I would like to call out Kyle at the front desk. He is so helpful and friendly. AWESOME!
Jeffrey B. (Individual traveler, booked 1 room), from
24-Aug-2023 Verified Review, stayed from Sun Aug 20 to Mon Aug 21 2023 at a $161.99 average nightly rate.
"Amazing Service"
Overall Score5.0/ 5
The staff here are very friendly and I had a great time here.
Brian H. (Individual traveler, booked 1 room), from
27-Jul-2023 Verified Review, stayed from Sat Jul 22 to Mon Jul 24 2023 at a $125.19 average nightly rate.
"Good Hotel"
Overall Score4.0/ 5
Everyone was courteous. Room was clean and comfortable.
Wallis F. (Individual traveler, booked 1 room), from
03-Jun-2023 Verified Review, stayed from Wed May 31 to Thu Jun 01 2023 at a $111.99 average nightly rate.
"Great!"
Overall Score5.0/ 5
It was great!
James P. (Individual traveler, booked 1 room), from
11-May-2023 Verified Review, stayed from Sun May 07 to Mon May 08 2023 at a $94.00 average nightly rate.
"Clean, Modern Hotel & Great Breakfast"
Overall Score5.0/ 5
Loved staying at Tru! The people were so friendly, the hotel was bright and colorful and clean and breakfast was great.
Rebecca C. (Individual traveler, booked 1 room), from
30-Apr-2023 Verified Review, stayed from Wed Apr 26 to Fri Apr 28 2023 at a $144.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of TRU by Hilton Louisville Airport
- 4.4 of 5Overall
- 4.3 of 5Amenities
- 4.5 of 5Cleanliness
- 4.4 of 5Comfort
- 4.6 of 5Condition
- 4.3 of 5Neighborhood
- 4.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Tru by Hilton Louisville Airport in Louisville (Fairgrounds), you'll be within a 15-minute walk of Kentucky Kingdom and Freedom Hall. This hotel is 0.7 mi (1.2 km) from Kentucky Exposition Center and 1.6 mi (2.6 km) from University of Louisville.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and MP3 docking stations. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with premium TV channels provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided weekly.
Distances are displayed to the nearest 0.1 mile and kilometer.
Kentucky Kingdom - 0.5 km / 0.3 mi
Freedom Hall - 1 km / 0.6 mi
Kentucky Exposition Center - 1.1 km / 0.7 mi
University of Louisville - 2.5 km / 1.6 mi
Cardinal Stadium - 2.8 km / 1.7 mi
Trager Stadium - 3.8 km / 2.3 mi
Norton Audubon Hospital - 4.1 km / 2.5 mi
Norton Audubon Hospital - 4.1 km / 2.5 mi
Churchill Downs - 4.1 km / 2.5 mi
Kentucky Derby Museum - 4.1 km / 2.6 mi
Speed Art Museum - 4.5 km / 2.8 mi
Louisville Mega Cavern - 4.7 km / 2.9 mi
Louisville Zoo - 4.7 km / 2.9 mi
Iroquois Park - 5.6 km / 3.4 mi
Saints Mary and Elizabeth Hospital - 6.2 km / 3.9 mi
The nearest airports are:
Louisville Intl. Airport (SDF) - 1.9 km / 1.2 mi
Louisville, KY (LOU-Bowman Field) - 10.8 km / 6.7 mi
The preferred airport for Tru by Hilton Louisville Airport is Louisville Intl. Airport (SDF).
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Amenities / Features
Airport & Shuttle Information
Louisville International Standiford Field Airport (SDF) - 0.3 miles from the property
Local Shuttle Info: Shuttle Service to and from Louisville International Standiford Field Airport and area attractions within 3 miles of property
Breakfast Information
Enjoy our Complimentary Top It Breakfast which features a toppings bar with 30 sweet and savory items so you can make a healthy or indulgent morning masterpiece.Premium Lavassa Coffee is available in the lobby 24/7 along with hot water for Stash Tea or hot chocolate.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Only Service Animals Allowed
Parking Info
Complimentary Open Parking and Bus Parking
Internet / WiFI
Complimentary fast free Wi-Fi located in the lobby and guestrooms
Misc Fees / Policies
- Pet fee: USD 50 per accommodation, per stay
- Service animals are exempt from fees
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Contactless check-in is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Cashless transactions are available
Contactless food service / room service is available
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.