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Doubletree by Hilton Chicago Oak Brook

1909 Spring Rd, Oak Brook, IL 60523 US near Exit 137 on I-88 (~0.7mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Oakbrook Center Mall
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Average
3.0/5

Based on 836 guest reviews

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  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free shopping center shuttle
  • Breakfast available (surcharge)
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
01/25/2022 - 01/26/2022
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4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Doubletree by Hilton Chicago Oak Brook

Below are the verified reviews from guests that we have booked recently:
"No bar soap, no towels, no garbage pick up."
Overall Score3.0/ 5
People were friendly, but the services that were paid for weren't there. The room was nice.
(Individual traveler, booked 1 room), from US flag
15-Oct-2021 Verified Review, stayed from Mon Oct 04 to Thu Oct 07 2021 at a $128.42 average nightly rate.
"Sad"
Overall Score1.0/ 5
Carpets stained throughout hotel. Bath linens missing. Paint peeling in bathroom. Only one out of three elevators working. Would not stay there ever again. Management seemed to be asleep in this hotel.
(Individual traveler, booked 1 room), from US flag
30-May-2021 Verified Review, stayed from Thu May 27 to Sun May 30 2021 at a $101.99 average nightly rate.
"Great"
Overall Score5.0/ 5
Nice enjoyed my stay.
(Individual traveler, booked 1 room), from US flag
12-Nov-2019 Verified Review, stayed from Mon Nov 11 to Wed Nov 13 2019 at a $159.20 average nightly rate.
"University Professor"
Overall Score4.0/ 5
Bathroom dated. Shower head too low and stains in the bathtub. Housekeeper excellent.
(Individual traveler, booked 1 room), from US flag
09-Aug-2019 Verified Review, stayed from Wed Jul 31 to Tue Aug 06 2019 at a $98.75 average nightly rate.
"I was unable to make the trip."
Overall Score2.0/ 5
I didn't make the rip so I am unable to rate the hotel but I can say that it is not fair for not to get a refund for not making the trip but my God is great.
(Individual traveler, booked 1 room), from US flag
05-Nov-2018 Verified Review, stayed from Fri Nov 02 to Mon Nov 05 2018 at a $128.73 average nightly rate.
"Stayed for a Four Day Training"
Overall Score5.0/ 5
Best Hotel stay EVER! The food was Amazing! Every single staff member says Hello. I stayed on the 3rd floor, everything looked and smelled brand new. The bed, sheets, pillows and towels are very high quality. I joined the HHonors.com because I will only stay in this chain of hotels! Worth every penny.
(Individual traveler, booked 1 room), from US flag
26-Feb-2016 Verified Review

Summary of Verified Reviews

62
Poor

Summary of 836 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 62/100 based on reviews from all travelers.

"Close to Oak Brook Mall. Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed."

Location

84/100
79 reviews

"Great location near lots of shopping." Good car access, but so-so parking.

Service

57/100
171 reviews

"Professional, decently friendly service, with okay reception." Housekeeping and management are lacking. Restaurant could offer better service. Room service could have been improved. Hotel security can be an issue.

Value

54/100
41 reviews

"Fairly good value for money."

Amenities

50/100
94 reviews

"Amenities are not the best. Okay buildings and entrance area." Elevator in need of updating. Good meeting & event facilities.

Comfort

38/100
72 reviews

"Rooms with complaints about size, comfort, and A/C." Okay beds and quiet enough rooms.

Cleanliness

36/100
119 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

35/100
240 reviews

"Badly-maintained rooms and balconies with poor A/C and furniture." Rooms and bathrooms are inadequately cleaned, with subpar TV's. Rooms are small and old with poor minibars and kitchenettes. Average beds. Shower can be a problem.

Breakfast

34/100
26 reviews

"Breakfast can be improved."

Bar

21/100
12 reviews

"Bar could improve."

Food

18/100
52 reviews

"Poorly rated food, particularly desserts."

Pool

5/100
30 reviews

"Pool should be renewed."

Rated 60/100 based on reviews from families.

"Location is great."

Location

84/100
12 reviews

"Great location."

Service

53/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Value

50/100
6 reviews

"Fairly good value for money."

Amenities

43/100
11 reviews

"Hotel buildings could use some improvement."

Comfort

39/100
8 reviews

"More comfort would be nice."

Vibe

36/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

35/100
19 reviews

"Rooms could be cleaner."

Room

33/100
34 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Food

18/100
7 reviews

"Food could be better."

Pool

5/100
5 reviews

"Pool should be renewed."

Rated 53/100 based on reviews from couples.

"Great shopping. Great location."

Location

84/100
7 reviews

"Great location."

Service

56/100
7 reviews

"Service is adequate."

Comfort

37/100
5 reviews

"More comfort would be nice."

Cleanliness

33/100
7 reviews

"Rooms could be cleaner."

Room

27/100
13 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Rated 57/100 based on reviews from business travelers.

""

Room

24/100
7 reviews

"Room needs to be improved."

Rated 52/100 based on reviews from all travelers.

"Close to Oak Brook Mall. Located near shopping areas with easy access to parking. Room needs to be improved. Pool should be renewed."

Location

84/100
77 reviews

"Great location near lots of shopping." Good car access, but so-so parking.

Service

57/100
170 reviews

"Professional, decently friendly service, with okay reception." Housekeeping and management are lacking. Restaurant could offer better service. Room service could have been improved. Hotel security can be an issue.

Value

53/100
40 reviews

"Fairly good value for money."

Amenities

50/100
94 reviews

"Amenities are not the best. Okay buildings and entrance area." Elevator in need of updating. Good meeting & event facilities.

Comfort

38/100
72 reviews

"Rooms with complaints about size, comfort, and A/C." Okay beds and quiet enough rooms.

Cleanliness

36/100
118 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Room

35/100
239 reviews

"Badly-maintained rooms and balconies with poor A/C and furniture." Rooms and bathrooms are inadequately cleaned, with subpar TV's. Rooms are small and old with poor minibars and kitchenettes. Average beds. Shower can be a problem.

Breakfast

34/100
26 reviews

"Breakfast can be improved."

Bar

21/100
12 reviews

"Bar could improve."

Food

18/100
52 reviews

"Poorly rated food, particularly desserts."

Pool

5/100
30 reviews

"Pool should be renewed."

Rated 56/100 based on reviews from families.

"Location is great."

Location

84/100
12 reviews

"Great location."

Service

53/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Value

50/100
6 reviews

"Fairly good value for money."

Amenities

43/100
11 reviews

"Hotel buildings could use some improvement."

Comfort

39/100
8 reviews

"More comfort would be nice."

Vibe

36/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

35/100
19 reviews

"Rooms could be cleaner."

Room

33/100
34 reviews

"Inadequately cleaned and maintained rooms and bathrooms."

Food

18/100
7 reviews

"Food could be better."

Pool

5/100
5 reviews

"Pool should be renewed."

Rated 47/100 based on reviews from couples.

"Great shopping. Great location."

Location

84/100
7 reviews

"Great location."

Service

56/100
7 reviews

"Service is adequate."

Comfort

37/100
5 reviews

"More comfort would be nice."

Cleanliness

33/100
7 reviews

"Rooms could be cleaner."

Room

27/100
13 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Rated 53/100 based on reviews from business travelers.

""

Room

24/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

When you stay at DoubleTree by Hilton Chicago - Oak Brook in Oak Brook, you'll be in the business district, within a 15-minute drive of Morton Arboretum and Wheaton College. This 4-star hotel is 0.3 mi (0.4 km) from Oakbrook Center Mall and 8.2 mi (13.2 km) from College of Dupage.

Enjoy American cuisine at The Atrium Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 428 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Distances are displayed to the nearest 0.1 mile and kilometer.

Oakbrook Center Mall - 0.4 km / 0.2 mi
Drury Lane Theater - 0.9 km / 0.6 mi
York Woods County Forest Preserve - 1.9 km / 1.2 mi
Oak Brook Golf Course - 3.1 km / 1.9 mi
Elmhurst Hospital - Main Campus - 3.6 km / 2.2 mi
Yorktown Shopping Center - 5.9 km / 3.7 mi
Elmhurst College - 6.4 km / 4 mi
Ty Warner Park - 7.7 km / 4.8 mi
Odeum Sports and Expo Center - 7.9 km / 4.9 mi
AMITA Health Adventist Medical Center Hinsdale - 9.6 km / 6 mi
Veterans Memorial Park - 10 km / 6.2 mi
Lilacia Park - 10.1 km / 6.3 mi
Twin Lakes Park - 12.2 km / 7.6 mi
Twin Lakes Golf Course - 12.4 km / 7.7 mi
Creekside Park - 12.4 km / 7.7 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 25.1 km / 15.6 mi
Chicago Midway Airport (MDW) - 23.8 km / 14.8 mi
Chicago, IL (DPA-Dupage) - 33.5 km / 20.8 mi
Chicago, IL (PWK-Chicago Executive) - 36.9 km / 22.9 mi

The preferred airport for DoubleTree by Hilton Chicago - Oak Brook is Chicago O'Hare International Airport (ORD).

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Oak Brook? This hotel has facilities measuring 30000 square feet (2787 square meters), including a conference center. Free self parking is available onsite.

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Covered parking
  • Shopping on site
  • Uncovered parking
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Express check-in
  • Meeting rooms
  • Conference space size (meters) - 2787
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Free newspapers in lobby
  • Roll-in shower
  • Wedding services
  • Accessible bathroom
  • Free shopping center shuttle
  • Number of buildings/towers - 1
  • Year Built - 1973
  • Total number of rooms - 428
  • Number of floors - 7
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • Luggage storage
  • Express check-out
  • Grocery/convenience store
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Hair salon
  • ATM/banking
  • Conference space size (feet) - 30000
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

11 miles from O'Hare Int'l Airport15 Miles from Midway Airport

Local Shuttle Info: Complimentary local shuttle service to any location within 5 miles of the hotel.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 11 and USD 18 per person (approximately)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Refrigerator fee: USD 30 per stay
  • In-room microwave fee: USD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

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