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Hyatt Regency O'hare Chicago

9300 Bryn Mawr Ave, Rosemont, IL 60018 US near Exit 79b a on I-90 (~1.2mi)
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Donald E. Stephens Convention Center
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Very Good
4.0/5

Based on 4275 guest reviews

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  • Free WiFi
  • Free airport transportation
  • Breakfast available (surcharge)
  • Bar/lounge
  • Free newspapers in lobby
  • 24-hour fitness facilities
  • Smoke-free property
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10/18/2021 - 10/19/2021
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hyatt Regency O'hare Chicago

Below are the verified reviews from guests that we have booked recently:
"Convenient hotel with lackluster flare."
Overall Score3.0/ 5
The Hyatt Regency O'Hare Chicago hotel is adjacent to the Donald E. Stephens Convention Center which is convenient for those attending a convention but the high price and average rooms make for a disappointing experience. The lobby is very nice and grand. The main lobby has an open setting with ceilings that reach the very height of the building. The floors are pristine and the hotel staff are friendly enough. Checking in was relatively quick and painless. Navigating to your rooms could be confusing especially if you are in the Executive Wing which is in a separately building but connected to the main hotel. The rooms are quite small and the carpet looks like the original carpet from when the hotel was built. The bathrooms are uncomfortably small for a semi luxury hotel. The price that you pay to stay here is high based off of the rooms but being directly connected to the convention center is convenient and may be worth the high cost.
(Individual traveler, booked 1 room), from US flag
16-Oct-2019 Verified Review, stayed from Fri Oct 11 to Mon Oct 14 2019 at a $105.29 average nightly rate.
"Fantastic Stay"
Overall Score5.0/ 5
If you are staying at this hotel for an event at Stephens this is your best stay. People want to choose the Embassy Suites or others across the street, but the Hyatt is closer. It also has a connected walkway to keep you out of the elements and quickly get you back to your room. The restaurants are great, the hotel is beautiful and the rooms are clean and comfortable.
(Individual traveler, booked 1 room), from US flag
15-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $152.65 average nightly rate.
"Everyone was friendly and helpful"
Overall Score5.0/ 5
We came in for the Ace Comic Con and were able to get a decent rate on our room so that it made sense. We were greeted by very nice personel each time we went to the desk and at the resturaunt. When asking questions they were very imformative and polite. Very Satisfied with our stay, thanks.
(Individual traveler, booked 1 room), from US flag
15-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $112.95 average nightly rate.
"Food Services"
Overall Score3.0/ 5
My husband and I stay here once a year for a weekend. Typically we eat breakfast and dinner at the buffet in the lobby. This stay we had decided to eat dinner at the Red Bar. It’s a good thing we did because the buffet was closed every night. Our waitress Donna at the Red Bar was amazing, great waitress! However, because the buffet was closed we had people staring at us over the booths WHILE we attempted to eat dinner. This was very unsettling. They were like vultures waiting for a table, some relentless.
(Individual traveler, booked 1 room), from US flag
13-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $179.55 average nightly rate.
"Not Bad!"
Overall Score4.0/ 5
Beautiful place to stay, great location.
(Individual traveler, booked 1 room), from US flag
06-Aug-2019 Verified Review, stayed from Wed Jul 31 to Fri Aug 02 2019 at a $113.48 average nightly rate.
"Great One Night Stay."
Overall Score5.0/ 5
A very nice place to stay. Friendly, helpful Front Desk, clean room, nice large screen tv and good options for breakfast. I will stay again.
(Individual traveler, booked 1 room), from US flag
17-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $116.79 average nightly rate.
"Amazing"
Overall Score5.0/ 5
Hotel was well maintained, nice interiors.
(Individual traveler, booked 1 room), from CA flag
04-Dec-2018 Verified Review, stayed from Tue Dec 04 to Wed Dec 05 2018 at a C$113.57 average nightly rate.
"Good service and good location"
Overall Score5.0/ 5
The hotel is big enough and it's really convenient for me. Easy to go to the cta station, fashion outlet, and airport.
(Individual traveler, booked 1 room), from US flag
04-Jun-2014 Verified Review, stayed from Sun Jun 01 to Mon Jun 02 2014 at a $84.98 average nightly rate.

Summary of Verified Reviews

87
Very Good

Summary of 1,651 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 87/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Wellness Area

100/100
8 reviews

"Awesome wellness and fitness areas."

Location

80/100
195 reviews

"Great location near the airport. Pricey, inconvenient parking." Good area for restaurants and bars, so-so for shopping. Close to business sites.

Cleanliness

77/100
135 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Service

74/100
296 reviews

"Service is welcoming, but housekeeping is not great." General service, restaurant service and reception are decent. Good shuttle service. Room service could have been improved.

Room

70/100
323 reviews

"Furnishings and room sizes are standard." Great beds in clean rooms, with wonderful views and nice TVs. Small rooms and poorly cleaned bathrooms. Old, poorly maintained rooms with inadequate A/C and kitchenettes. Shower can be a problem. Balcony could be nicer.

Breakfast

58/100
43 reviews

"Decent and moderately priced breakfast."

Food

51/100
86 reviews

"Decent food and menu. Pricey food and unpopular desserts."

Value

48/100
109 reviews

"Value for money could be better. Acceptable breakfast prices." Food is a bit overpriced.

Pool

0/100
11 reviews

"Pool should be renewed."

Rated 76/100 based on reviews from families.

"Nice TV. Good restaurants & bars in the area."

Location

74/100
29 reviews

"Great location near the airport. Pricey, inconvenient parking."

Cleanliness

72/100
13 reviews

"Relatively clean rooms."

Service

68/100
31 reviews

"Service is average, but very friendly."

Room

58/100
37 reviews

"Fine room size and cleanliness." Beds are superb, but bathrooms are lacking.

Breakfast

55/100
5 reviews

"Breakfast is average."

Value

45/100
13 reviews

"Value for money could be better."

Rated 78/100 based on reviews from couples.

"Pleasant entrance area. Good shuttle service."

Location

78/100
10 reviews

"Great location."

Cleanliness

75/100
7 reviews

"Clean rooms."

Amenities

74/100
9 reviews

"Good amenities and hotel building is acceptable."

Service

72/100
8 reviews

"Fantastic service."

Room

61/100
16 reviews

"Clean, decent rooms with great beds but lacking bathrooms."

Food

49/100
5 reviews

"Food could be better."

Value

45/100
9 reviews

"Value for money could be better."

Rated 84/100 based on reviews from solo travelers.

"Good access to airport. Clean hotel facilities."

Location

83/100
9 reviews

"Great location near the airport."

Service

73/100
10 reviews

"Fantastic service."

Room

64/100
10 reviews

"Room is all right."

Rated 81/100 based on reviews from business travelers.

"Friendly service. Clean rooms."

Location

77/100
7 reviews

"Great location."

Service

72/100
8 reviews

"Friendly service."

Room

65/100
12 reviews

"Room is all right."

Rated 78/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Wellness Area

100/100
6 reviews

"Awesome wellness and fitness areas."

Location

80/100
182 reviews

"Great location near the airport. Pricey, inconvenient parking." Good area for restaurants and bars, so-so for shopping. Close to business sites.

Cleanliness

78/100
131 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Service

74/100
280 reviews

"Service is welcoming, but housekeeping is not great." General service, restaurant service and reception are decent. Good shuttle service. Room service could have been improved.

Room

69/100
310 reviews

"Furnishings and room sizes are standard." Great beds in clean rooms, with wonderful views and nice TVs. Small rooms and poorly cleaned bathrooms. Old, poorly maintained rooms with inadequate A/C and kitchenettes. Shower can be a problem. Balcony could be nicer.

Breakfast

60/100
40 reviews

"Decent and moderately priced breakfast."

Food

49/100
82 reviews

"Poorly rated food, particularly desserts. Okay but overpriced menu."

Value

47/100
103 reviews

"Value for money could be better. Acceptable breakfast prices." Food is a bit overpriced.

Pool

0/100
10 reviews

"Pool should be renewed."

Rated 73/100 based on reviews from families.

"Nice TV. Good restaurants & bars in the area."

Location

74/100
27 reviews

"Great location near the airport. Pricey, inconvenient parking."

Cleanliness

72/100
13 reviews

"Relatively clean rooms."

Service

69/100
28 reviews

"Service is average, but very friendly."

Room

58/100
36 reviews

"Fine room size and cleanliness." Beds are superb, but bathrooms are lacking.

Value

46/100
12 reviews

"Value for money could be better."

Rated 70/100 based on reviews from couples.

"Pleasant entrance area. Good shuttle service."

Location

77/100
9 reviews

"Great location."

Cleanliness

75/100
7 reviews

"Clean rooms."

Amenities

73/100
8 reviews

"Good amenities and hotel building is acceptable."

Service

72/100
8 reviews

"Fantastic service."

Room

61/100
16 reviews

"Clean, decent rooms with great beds but lacking bathrooms."

Food

49/100
5 reviews

"Food could be better."

Value

43/100
8 reviews

"Value for money could be better."

Rated 83/100 based on reviews from solo travelers.

"Good access to airport. Clean hotel facilities."

Location

82/100
7 reviews

"Great location."

Service

73/100
8 reviews

"Fantastic service."

Room

63/100
9 reviews

"Room is all right."

Rated 80/100 based on reviews from business travelers.

"Friendly service. Great location."

Service

72/100
7 reviews

"Friendly service."

Room

67/100
10 reviews

"Room is all right."

Rated 84/100 based on reviews from all travelers.

"Very good business hotel. Great location."

Location

78/100
8 reviews

"Great location."

Amenities

78/100
6 reviews

"Nice building."

Service

74/100
10 reviews

"Fantastic service."

Room

66/100
9 reviews

"Room is all right."

Value

53/100
5 reviews

"Fairly good value for money."

Review Semantics by TrustYou

Property Description

When you stay at Hyatt Regency O'Hare Chicago in Rosemont, you'll be connected to the convention center, within a 10-minute walk of Donald E. Stephens Convention Center and Rosemont Theatre. This 4-star hotel is 0.1 mi (0.1 km) from Catherine Chevalier Woods and 0.8 mi (1.2 km) from Parkway Bank Park Entertainment District.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 11:00 AM for a fee.

Make yourself at home in one of the 1095 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Donald E. Stephens Convention Center - 0.5 km / 0.3 mi
Rosemont Theatre - 0.7 km / 0.5 mi
Parkway Bank Park Entertainment District - 0.9 km / 0.5 mi
Fashion Outlets of Chicago - 1.3 km / 0.8 mi
Rivers Casino - 2.2 km / 1.4 mi
Catherine Chevalier Woods - 4.2 km / 2.6 mi
Allstate Arena - 4.7 km / 2.9 mi
Lake Park - 5.2 km / 3.2 mi
Harlem Irving Plaza - 7.9 km / 4.9 mi
McDonald's Museum - 8.1 km / 5.1 mi
Portage Park - 10.5 km / 6.6 mi
Six Corners - 11.9 km / 7.4 mi
Concordia University Chicago - 12.5 km / 7.8 mi
Frank Lloyd Wright Historic District - 12.6 km / 7.8 mi
Skokie Theatre - 13.1 km / 8.1 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 5.4 km / 3.4 mi
Chicago Midway Airport (MDW) - 31.6 km / 19.6 mi
Chicago, IL (PWK-Chicago Executive) - 17.9 km / 11.1 mi
Chicago, IL (DPA-Dupage) - 49.8 km / 30.9 mi

The preferred airport for Hyatt Regency O'Hare Chicago is Chicago O'Hare International Airport (ORD).

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Rosemont? This hotel has facilities measuring 100000 square feet (9290 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Conference space size (meters) - 9290
  • Shared microwave
  • Limo or Town Car service available
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Fireplace in lobby
  • Free airport transportation
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Multilingual staff
  • Electric car charging station
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Number of buildings/towers - 2
  • Total number of rooms - 1095
  • Number of floors - 11
    • Wheelchair-accessible van parking
    • Meeting rooms
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    • Television in common areas
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible public washroom
    • Coffee shop or café
    • Free newspapers in lobby
    • Wedding services
    • 24-hour fitness facilities
    • Luggage storage
    • Express check-out
    • Grocery/convenience store
    • Porter/bellhop
    • Business center
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Smoke-free property
    • Snack bar/deli
    • Conference space
    • Self parking (surcharge)
    • Computer station
    • Terrace
    • ATM/banking
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 100000
    • Concierge services

    Airport & Shuttle Information

    The O'Hare International Airport is just 5 minutes away.

    Local Shuttle Info: The hotel offers a complimentary shuttle service to and from the airport.,Complimentary shuttle service is available to/from O'Hare International Airport 24 hours/day at 15 minute intervals.

    Breakfast Information

    O'H American Grill open for breakfast 6am.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets allowed

    $100.00 per stay up to 6 nights An additional $100.00 "Deep Cleaning" fee from day 7 to day 30 (for a total of $200) From day 30 on, the charge will be at the hotel's discretion Guests will be provided an ID tag for each dog that indicates the hotel’s name and phone number. The ID tag needs to stay on the dog's collar throughout their stay. Please note, a $25 fee will be added to the guest room bill should the tag not be returned to the Front Desk.Guest cell phone number must be provided to Front Desk in case of an emergency.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 5 and USD 25 per person (approximately)
    • Self parking fee: USD 34.00 per night
    • Pet deposit: USD 100.00 per stay
    • Pet fee: USD 100 per pet, per week
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability, amount varies)
    • Rollaway bed fee: USD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You'll be asked to pay the following charges at the property:

    • Deposit: USD 50.00 per night

    We have included all charges provided to us by the property.

    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner.
    • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
    • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Gap period enforced between guest stays - 48 hours

    Staff temperature checks are conducted regularly

    Temperature checks are available to guests

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of SafeStay (AHLA - USA)

    Masks are compulsory at the property

    Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

    Essential Workers Only - NO

    Property confirms they are implementing enhanced cleaning measures

    About Hyatt Hotels and Resorts

    • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
    • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
    • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
    • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
    • Meeting and event space is handled with care and the professionalism deserved

    The Hyatt Hotels and Resorts highlights above are subject to change without notice.

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