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Crowne Plaza Hotel Chicago O'hare An Ihg Hotel

5440 N River Rd, Rosemont, IL 60018 US near Exit 79b a on I-90 (~1.4mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Rosemont Theatre
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Select Your Room:
10/18/2021 - 10/19/2021
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Crowne Plaza Hotel Chicago O'hare An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Not a restful night on the fold out chair."
Overall Score4.0/ 5
For the most part we were pleased with the room except the sleeping accommodations were not what we requested and much to be desired.
(Individual traveler, booked 1 room), from US flag
25-Sep-2021 Verified Review, stayed from Thu Aug 12 to Sat Aug 14 2021 at a $148.99 average nightly rate.
"Staff excellent Room clean other service great."
Overall Score5.0/ 5
Excellent
(Individual traveler, booked 1 room), from US flag
21-Jul-2021 Verified Review, stayed from Tue Jul 20 to Wed Jul 21 2021 at a $109.99 average nightly rate.
"Great Staffs"
Overall Score4.0/ 5
Very clean and well maintained property.
(Group coordinator, booked 2 rooms), from US flag
06-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $107.99 average nightly rate.
"SERVICE WAS GREAT."
Overall Score5.0/ 5
MY STAY AT CROWN PLAZA FOR three NIGHTS WAS VERY GOOD .CUSTOMER SERVICE STAFF WAS VERY FRIENDLY. RESTAURANTS WERE NEAR BY AND THE SHOPPING MALL WAS CLOSE BY AND RIVERS CASINO. ENTERTAINMENT MEMBER JAMES SEGAFREDO.
(Individual traveler, booked 1 room), from US flag
02-Oct-2020 Verified Review, stayed from Sun Sep 27 to Wed Sep 30 2020 at a $87.99 average nightly rate.
"Front desk very attentive overall hotel very clean and inviting."
Overall Score4.0/ 5
The only issue I had was the parking card did not work as instructed after payment. I had to keep getting a new card other than that the hotel was perfect location for where I needed to be.
(Individual traveler, booked 1 room), from US flag
03-Feb-2020 Verified Review, stayed from Thu Jan 30 to Sat Feb 01 2020 at a $82.87 average nightly rate.
"Enjoyable"
Overall Score4.0/ 5
Everyone was helpful and courteous.
(Individual traveler, booked 1 room), from US flag
28-Jul-2019 Verified Review, stayed from Sat Jul 27 to Sun Jul 28 2019 at a $119.65 average nightly rate.
"Very satisfied customer."
Overall Score5.0/ 5
Everything was exceptional starting from this service when we first got in. The customer service as well as the food,the room,just everything was perfect. And again, the food was delicious.
(Individual traveler, booked 1 room), from US flag
08-Apr-2019 Verified Review, stayed from Fri Apr 05 to Sat Apr 06 2019 at a $90.59 average nightly rate.
"Recommend. Would Give Another Chance."
Overall Score3.0/ 5
Overall the hotel and experience was amazing! Generally everyone was pretty nice, however I booked two rooms andone1 of the rooms when we walked in had a blue moon beer cap on the ground along with a long brown pill. When I went to front desk to complain about the room not being fully clean they didn't seem to care, just said basically, "okay I'm sorry I'll out it in notes for cleaning people".
(Individual traveler, booked 1 room), from US flag
01-Jun-2014 Verified Review, stayed from Sat May 31 to Sun Jun 01 2014 at a $120.54 average nightly rate.

Summary of Verified Reviews

81
Fair

Summary of 1,378 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

"Good airport hotel. Great location."

Location

75/100
244 reviews

"Great location. Accessible by car, but parking is costly." Shopping, restaurants and bars in the area are great. Close to the train station and the airport. Close to business sites.

Service

72/100
304 reviews

"Poorly-managed but friendly service, especially at the restaurant." Service, housekeeping and reception are all fine. Shuttle service can be an issue. Room service is average.

Breakfast

63/100
75 reviews

"Decent and moderately priced breakfast."

Room

62/100
292 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

61/100
135 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Value

51/100
92 reviews

"Fairly good value for money. Acceptable breakfast prices."

Vibe

34/100
63 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is not particularly attractive. Perfect airport hotel.

WiFi

17/100
7 reviews

"Wifi quality could be improved."

Rated 78/100 based on reviews from families.

"Good service. Good location."

Service

76/100
65 reviews

"Adequately professional and very friendly service with good reception."

Location

75/100
57 reviews

"Great location near lots of shopping. Pricey, inconvenient parking." Good access to airport.

Breakfast

58/100
13 reviews

"Breakfast is average."

Room

57/100
70 reviews

"Average rooms and beds, but A/C and furniture substandard." Complaints about maintenance and cleanliness in rooms and bathrooms. Shower can be a problem.

Cleanliness

53/100
39 reviews

"Rooms and bathrooms inadequately cleaned. Clean hotel facilities."

Value

48/100
13 reviews

"Value for money could be better."

Vibe

29/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 76/100 based on reviews from couples.

"Great shopping. Spacious rooms."

Service

73/100
30 reviews

"Friendly service."

Location

71/100
30 reviews

"Great location near lots of shopping. Pricey, inconvenient parking."

Breakfast

67/100
12 reviews

"Breakfast is average."

Cleanliness

65/100
11 reviews

"Quite clean."

Room

58/100
33 reviews

"Well-sized, typical rooms with mediocre beds." Poor maintenance in rooms and bathrooms.

Value

50/100
18 reviews

"Value for money could be better."

Rated 68/100 based on reviews from solo travelers.

"Good access to airport."

Location

77/100
18 reviews

"Great location near the airport."

Service

70/100
19 reviews

"Service is average, but very friendly. Shuttle service can be an issue."

Breakfast

64/100
11 reviews

"Breakfast is average."

Cleanliness

59/100
9 reviews

"Quite clean."

Value

56/100
7 reviews

"Fairly good value for money."

Room

52/100
15 reviews

"Room is all right."

Vibe

29/100
7 reviews

"Vibe is not too good."

Rated 83/100 based on reviews from business travelers.

"Friendly service."

Location

79/100
18 reviews

"Great location near the airport."

Service

75/100
16 reviews

"Friendly service."

Breakfast

64/100
7 reviews

"Breakfast is average."

Cleanliness

59/100
7 reviews

"Quite clean."

Room

56/100
11 reviews

"Room is all right."

Vibe

31/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 68/100 based on reviews from all travelers.

"Good airport hotel. Great location."

Location

74/100
217 reviews

"Great location near the airport. Pricey, inconvenient parking." Shopping, restaurants and bars in the area are great. Close to business sites. Reasonably accessible by car.

Service

71/100
282 reviews

"Reception and restaurant service is friendly." Poorly-managed, moderately professional staff and housekeeping. Shuttle service can be an issue. Room service is average.

Cleanliness

61/100
130 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Room

61/100
270 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Breakfast

60/100
62 reviews

"Decent and moderately priced breakfast."

Value

47/100
81 reviews

"Value for money could be better. Acceptable breakfast prices."

Vibe

34/100
58 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Entrance area is not particularly attractive.

WiFi

17/100
7 reviews

"Wifi quality could be improved."

Rated 76/100 based on reviews from families.

"Good service. Good location."

Service

78/100
63 reviews

"Adequately professional and very friendly service with good reception."

Location

73/100
53 reviews

"Great location near lots of shopping. Pricey, inconvenient parking." Good access to airport.

Breakfast

58/100
12 reviews

"Breakfast is average."

Room

56/100
67 reviews

"Rooms are quite clean and beds are standard." Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.

Cleanliness

54/100
38 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Value

47/100
12 reviews

"Value for money could be better."

Vibe

29/100
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 74/100 based on reviews from couples.

"Spacious rooms. Great shopping."

Service

72/100
25 reviews

"Friendly service."

Location

72/100
26 reviews

"Great location near lots of shopping. Pricey, inconvenient parking."

Breakfast

68/100
9 reviews

"Breakfast is average."

Cleanliness

65/100
11 reviews

"Quite clean."

Room

58/100
30 reviews

"Rooms and beds are okay but need better maintenance, and the bathrooms need work."

Value

49/100
14 reviews

"Value for money could be better."

Rated 80/100 based on reviews from business travelers.

"Good access to airport."

Location

78/100
16 reviews

"Great location near the airport."

Service

75/100
14 reviews

"Friendly service."

Cleanliness

58/100
6 reviews

"Quite clean."

Room

54/100
9 reviews

"Room is all right."

Vibe

30/100
5 reviews

"Vibe is not too good."

Rated 56/100 based on reviews from solo travelers.

"Great reception. Fantastic service."

Location

78/100
10 reviews

"Great location."

Service

69/100
15 reviews

"Service is average, but very friendly."

Breakfast

63/100
7 reviews

"Breakfast is average."

Cleanliness

59/100
7 reviews

"Quite clean."

Value

54/100
5 reviews

"Fairly good value for money."

Room

52/100
8 reviews

"Room is all right."

Vibe

29/100
6 reviews

"Vibe is not too good."

Rated 84/100 based on reviews from all travelers.

"Good airport hotel. Great location."

Location

77/100
13 reviews

"Great location."

Service

71/100
9 reviews

"Fantastic service."

Breakfast

62/100
7 reviews

"Breakfast is average."

Room

57/100
10 reviews

"Room is all right."

Value

53/100
5 reviews

"Fairly good value for money."

Review Semantics by TrustYou

Property Description

Located in Rosemont, Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is near the airport, within a 5-minute walk of Catherine Chevalier Woods and Rosemont Theatre. This hotel is 0.2 mi (0.3 km) from Donald E. Stephens Convention Center and 0.5 mi (0.8 km) from Parkway Bank Park Entertainment District.

Grab a bite to eat at Chicago Fire Oven, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Catherine Chevalier Woods - 0.2 km / 0.1 mi
Rosemont Theatre - 0.3 km / 0.2 mi
Donald E. Stephens Convention Center - 0.3 km / 0.2 mi
Parkway Bank Park Entertainment District - 0.7 km / 0.4 mi
Fashion Outlets of Chicago - 0.7 km / 0.5 mi
Rivers Casino - 2.4 km / 1.5 mi
Allstate Arena - 5 km / 3.1 mi
Lake Park - 5.4 km / 3.4 mi
Harlem Irving Plaza - 7.1 km / 4.4 mi
McDonald's Museum - 8.3 km / 5.2 mi
Portage Park - 10.8 km / 6.7 mi
Concordia University Chicago - 12 km / 7.5 mi
Frank Lloyd Wright Historic District - 12.1 km / 7.5 mi
Six Corners - 12.2 km / 7.6 mi
Frank Lloyd Wright Home and Studio - 12.8 km / 8 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 5.6 km / 3.5 mi
Chicago Midway Airport (MDW) - 47.3 km / 29.4 mi
Chicago, IL (PWK-Chicago Executive) - 18.2 km / 11.3 mi
Chicago, IL (DPA-Dupage) - 49.2 km / 30.6 mi

The preferred airport for Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel is Chicago O'Hare International Airport (ORD).

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Rosemont? This hotel has 55,000 square feet (5 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 5
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Garden
  • Picnic area
  • Coffee shop or café
  • Roll-in shower
  • Free newspapers in lobby
  • Total number of rooms - 503
  • Number of floors - 14
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Accessible bathroom
  • One meeting room
  • Indoor pool
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Restaurant
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Safe-deposit box at front desk
  • Laundry facilities
  • Use of nearby fitness center (discount)
  • Elevator
  • Fitness facilities
  • Conference space
  • Self parking (surcharge)
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

1 mile from O'Hare International Airport, hotel provides free shuttle

Local Shuttle Info: Hotel can provide local shuttle to Pace bus station and El train, transportation to local restuarants and offices can be scheduled ahead of time and are based on availability.

Breakfast Information

American Breakfast Buffet $18.95 per personOrder off the menu, prices start at $7.00 per item, alacarte

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Only dogs and cats are allowed

Pets allowed

$50.00 non-refundable deposit. Pets must be less than 25 lbs.

Parking Info

$28.00 overnight$22.00 12 hours or less

Internet / WiFI

free wi-fi in common areas

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Extended parking fee: USD 25 per night
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Seasonality of Hotel Rates at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

Rate fluctuations of Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel

This graph illustrates seasonality of sleeping room prices for both group quotes and the most competitive individual traveler rates our rate checker could find at the time the group/meeting offer was entered. The lowest group deal shown is 26.4% in March 2021 and the highest average individual rate is $195 in the month of November 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Hotel Chicago O'Hare, an IHG Hotel in a month when rates are lower.

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