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Best Western The Inn at Rochester Airport

395 Buell Road, Rochester, NY 14624 US near Exit 18a b (74) on I-390 (~0.2mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Genesee Valley Park
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 392 guest reviews

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  • Free wired Internet
  • Free WiFi
  • Free newspapers in lobby
  • Free airport transportation
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
10/18/2021 - 10/19/2021
Searching all hotel inventory networks
1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western The Inn at Rochester Airport

Below are the verified reviews from guests that we have booked recently:
"Well Kept with Excellent Customer Service."
Overall Score4.0/ 5
All what I needed and expected.
(Individual traveler, booked 1 room), from US flag
10-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $157.99 average nightly rate.
"2:15 Am"
Overall Score4.0/ 5
The service was very good and everyone was very courteous.
(Individual traveler, booked 1 room), from US flag
05-Sep-2021 Verified Review, stayed from Fri Sep 03 to Sun Sep 05 2021 at a $129.99 average nightly rate.
"Comfy bed, but in lobby two chairs ripped!"
Overall Score3.0/ 5
Rooms okay but bathroom shelf fell when getting towel down. Air conditioner made weird clicking sound continously. Shuttle to airport very dirty and tears on seat.
(Individual traveler, booked 1 room), from US flag
17-Aug-2021 Verified Review, stayed from Tue Aug 10 to Thu Aug 12 2021 at a $153.99 average nightly rate.
"Under the virus circumstances,the one man on duty did all his jobs very well."
Overall Score4.0/ 5
The one man on duty for every thing seemed to do everything well.
(Individual traveler, booked 1 room), from US flag
25-Jun-2020 Verified Review, stayed from Wed Jun 17 to Thu Jun 18 2020 at a $109.99 average nightly rate.
"My Stay"
Overall Score4.0/ 5
Room is clean. Staff is very nice and friendly. Breakfast is good. Price was reasonable.
(Individual traveler, booked 1 room), from US flag
14-Oct-2019 Verified Review, stayed from Sat Oct 12 to Sun Oct 13 2019 at a $121.49 average nightly rate.
"Super clean and lovely staff."
Overall Score4.0/ 5
I wasn't really expecting much, but was I every surprised. All of the staff was exceptionally friendly and helpful. The room was so very clean and fresh. I really wish that I could have enjoyed the hospitality for a couple of days, not just over night. Any time that I need to stop off in Rochester for a flight this is where I am going to stay from now on. Lovely experience.
(Individual traveler, booked 1 room), from US flag
05-Dec-2018 Verified Review, stayed from Mon Nov 26 to Tue Nov 27 2018 at a $84.99 average nightly rate.
"Comfortable Home Like Setting"
Overall Score5.0/ 5
Pleasant workers at this hotel.
(Individual traveler, booked 1 room), from US flag
12-Sep-2015 Verified Review

Summary of Verified Reviews

77
Fair

Summary of 347 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 77/100 based on reviews from all travelers.

"Fair airport hotel. Close to Rochester Airport. Fantastic service. Great location."

Location

96/100
69 reviews

"Great location near the airport. Good accessibility by car."

Service

80/100
86 reviews

"Professional and friendly staff at reception, but substandard management." Good shuttle service.

Breakfast

71/100
32 reviews

"Tasty breakfast."

Cleanliness

54/100
46 reviews

"Quite clean."

Room

54/100
82 reviews

"Average rooms with standard beds." Rooms are small with complaints about maintenance, furnishing, and bathrooms.

Rated 66/100 based on reviews from families.

"Tasty breakfast. Good accessibility by car."

Location

95/100
26 reviews

"Great location near the airport."

Service

81/100
28 reviews

"Friendly service and great reception. Good shuttle service."

Breakfast

71/100
9 reviews

"Tasty breakfast."

Cleanliness

50/100
18 reviews

"Bathrooms and rooms are untidy."

Room

46/100
28 reviews

"Beds are fine, in small and inadequately cleaned rooms." Badly maintained and cleaned rooms with poor furnishings.

Vibe

27/100
5 reviews

"Vibe is not too good."

Rated 68/100 based on reviews from couples.

"Fantastic service."

Service

83/100
5 reviews

"Fantastic service."

Room

48/100
7 reviews

"Room needs to be improved."

Rated 71/100 based on reviews from business travelers.

"Fantastic service."

Room

46/100
5 reviews

"Room needs to be improved."

Rated 69/100 based on reviews from all travelers.

"Fair airport hotel. Close to Rochester Airport. Fantastic service. Great location."

Location

96/100
68 reviews

"Great location near the airport. Good accessibility by car."

Service

81/100
81 reviews

"Professional and friendly staff at reception, but substandard management." Good shuttle service.

Breakfast

73/100
30 reviews

"Tasty breakfast."

Cleanliness

54/100
46 reviews

"Quite clean."

Room

53/100
80 reviews

"Average rooms with standard beds." Rooms are small with complaints about maintenance, furnishing, and bathrooms.

Rated 68/100 based on reviews from families.

"Tasty breakfast. Good accessibility by car."

Location

95/100
26 reviews

"Great location near the airport."

Service

83/100
27 reviews

"Friendly service and great reception. Good shuttle service."

Breakfast

71/100
9 reviews

"Tasty breakfast."

Cleanliness

50/100
18 reviews

"Bathrooms and rooms are untidy."

Room

46/100
27 reviews

"Beds are fine, in small and inadequately cleaned rooms." Badly maintained and cleaned rooms with poor furnishings.

Comfort

45/100
19 reviews

"Uncomfortable, small rooms, with decent beds."

Vibe

27/100
5 reviews

"Vibe is not too good."

Rated 66/100 based on reviews from couples.

"Fantastic service."

Service

83/100
5 reviews

"Fantastic service."

Room

48/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

When you stay at Best Western The Inn At Rochester Airport in Rochester, you'll be near the airport, within a 5-minute drive of Genesee River and University of Rochester. This hotel is 2.6 mi (4.2 km) from Strong Memorial Hospital and 2.7 mi (4.4 km) from Diplomat Banquet Center.

A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Make yourself at home in one of the 59 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Genesee Valley Park - 2.8 km / 1.7 mi
University of Rochester - 3.2 km / 2 mi
Genesee River - 3.5 km / 2.2 mi
Strong Memorial Hospital - 3.9 km / 2.4 mi
Diplomat Banquet Center - 4.3 km / 2.7 mi
Susan B. Anthony House - 4.5 km / 2.8 mi
Susan B. Anthony Square - 4.6 km / 2.9 mi
URMC Women's Health Center - 4.7 km / 2.9 mi
Family Medicine - Orchard Street - 4.9 km / 3 mi
Mary Jemison Landing - 5.6 km / 3.5 mi
Frontier Field - 5.6 km / 3.5 mi
Pont de Rennes Bridge - 5.8 km / 3.6 mi
Blue Cross Arena - 5.8 km / 3.6 mi
Frederick Douglass Statue - 5.9 km / 3.7 mi
Rochester Riverside Convention Center - 6 km / 3.7 mi

The preferred airport for Best Western The Inn At Rochester Airport is Greater Rochester Intl. Airport (ROC) - 1.2 km / 0.8 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Long-term parking (surcharge)
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible path to elevator
  • Free wired Internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Accessible bathroom
  • RV, bus, truck parking
  • Total number of rooms - 59
  • Number of floors - 2
    • Free airport transportation
    • Wheelchair-accessible lounge
    • Free breakfast
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Smoke-free property
    • Coffee/tea in common areas
    • Elevator
    • Free self parking
    • Fitness facilities
    • Computer station
    • ATM/banking
    • Wheelchair accessible path of travel
    • 24-hour business center

    Airport & Shuttle Information

    We are located on the corner of the exit and entrance roads to the Rochester International Airport.

    Local Shuttle Info: We offer a 24-hour complimentary airport shuttle.

    Breakfast Information

    Complimentary breakfast, including a rotating selection of hot items as well as yogurt, donuts, muffins, fresh Belgian Waffles, and more.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals are allowed

    Service animals are exempt from fees/restrictions

    Pets not allowed

    Pets not accepted except for service animals.

    Parking Info

    Parking is free for the duration of your stay. We also offer extended parking (at an additional cost) if you are looking to leave your vehicle while travelling.

    Internet / WiFI

    Complimentary high speed Wi-Fi available for all guests of the hotel.

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
    • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

    Cleaning Policies

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Individually-wrapped food options are available for breakfast

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Property follows sanitization practices of SafeStay (AHLA - USA)

    Masks are compulsory at the property

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

    Property confirms they are implementing enhanced cleaning measures

    About Best Western International

    • 4000+ independently owned hotels located in over 100 countries
    • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
    • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
    • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
    • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
    • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

    The Best Western International highlights above are subject to change without notice.

    Hotel Rate Trends at Best Western The Inn at Rochester Airport

    Rate fluctuations of Best Western The Inn at Rochester Airport

    The chart above shows averages of prices for both group/meeting quotes and the best individual traveler rates our system could find at the time the group bid was entered. The most competitive group deal shown is 6.5% in April 2019 and the highest average individual rate is $131 in the month of August 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western The Inn at Rochester Airport in a month when rates are lower.

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