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Arbor Suites at the Mall

1550 E Raynell Pl, Springfield, MO 65804 US near Exit 80b a on I-44 (~6.4mi)
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Mercy Hospital Springfield
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07/02/2022 - 07/03/2022
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11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Arbor Suites at the Mall

Below are the verified reviews from guests that we have booked recently:
"Slept Well"
Overall Score3.0/ 5
Clean but sparse not even a paper towel in the kitchen.
(Individual traveler, booked 1 room), from US flag
22-Jan-2021 Verified Review, stayed from Mon Jan 18 to Tue Jan 19 2021 at a $64.35 average nightly rate.
"I was charged almost $18.00 to make the reservation."
Overall Score3.0/ 5
First time staying there. Probably won't be back.
(Individual traveler, booked 1 room), from US flag
12-Sep-2019 Verified Review, stayed from Fri Sep 06 to Sat Sep 07 2019 at a $76.23 average nightly rate.
"Conditions"
Overall Score3.0/ 5
The cigarette smoke from the other guest came into my room. There were ants in the room too.
(Individual traveler, booked 1 room), from US flag
17-May-2019 Verified Review, stayed from Thu May 16 to Fri May 17 2019 at a $67.83 average nightly rate.

Summary of Verified Reviews

64
Poor

Summary of 1,280 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 64/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas. Room needs to be improved.

Location

83/100
103 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Pool

66/100
25 reviews

Acceptable pools with some cleanliness complaints.

Service

63/100
232 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Accommodation security can be an issue. Room service could have been improved.

WiFi

60/100
6 reviews

Regular internet service.

Room

41/100
498 reviews

Poorly-maintained rooms with low rated beds, furniture, and TVs. Large but poorly cleaned rooms and bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Breakfast

23/100
27 reviews

Breakfast can be improved.

Food

19/100
56 reviews

Dining is not great with untidy dining area and poor menu.

Cleanliness

16/100
321 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean. Dirty in the dining and pool areas.

Rated 56/100 based on reviews from families.

Great shopping.

Location

86/100
40 reviews

Great location. Shopping, restaurants and bars in the area are great.

Pool

65/100
12 reviews

Ordinary pool.

Service

60/100
84 reviews

Service is okay, but housekeeping is poorly reviewed. Friendly service and great reception.

Room

37/100
168 reviews

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with subpar beds and A/C. Shower can be a problem.

Breakfast

26/100
13 reviews

Breakfast can be improved.

Food

18/100
19 reviews

Poor dining experience with untidy dining area.

Cleanliness

13/100
114 reviews

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

Rated 56/100 based on reviews from couples.

Location is great.

Location

84/100
9 reviews

Great location.

Service

60/100
23 reviews

Service is average, but very friendly.

Comfort

47/100
27 reviews

Big rooms but uncomfortable with subpar beds.

Room

38/100
49 reviews

Older, poorly maintained rooms with subpar kitchenettes and furniture. Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues.

Wellness Area

33/100
5 reviews

Wellness & sports facilities could be improved.

Amenities

27/100
19 reviews

Amenities are not the best.

Food

21/100
10 reviews

Poor dining experience with untidy dining area.

Cleanliness

11/100
30 reviews

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

Rated 64/100 based on reviews from business travelers.

Great reception. Friendly service.

Location

83/100
5 reviews

Great location.

Service

64/100
12 reviews

Service is average, but very friendly.

Comfort

46/100
17 reviews

Big rooms but uncomfortable with subpar beds.

Room

37/100
28 reviews

Poorly maintained rooms with substandard kitchenettes and bathrooms. Spacious but not particularly clean rooms, and poorly rated beds.

Amenities

22/100
7 reviews

Amenities are not the best.

Cleanliness

18/100
17 reviews

Rooms could be cleaner.

Rated 63/100 based on reviews from solo travelers.

Great location. Spacious rooms.

Location

82/100
6 reviews

Great location.

Service

66/100
7 reviews

Service is adequate.

Room

40/100
11 reviews

Rooms could be cleaner.

Cleanliness

17/100
7 reviews

Rooms could be cleaner.

Rated 54/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas. Room needs to be improved.

Location

83/100
102 reviews

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

Pool

66/100
25 reviews

Acceptable pools with some cleanliness complaints.

Service

63/100
231 reviews

Adequately professional and very friendly service with good reception. Housekeeping and management are lacking. Accommodation security can be an issue. Room service could have been improved.

WiFi

60/100
6 reviews

Regular internet service.

Room

41/100
496 reviews

Poorly-maintained rooms with low rated beds, furniture, and TVs. Large but poorly cleaned rooms and bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Breakfast

23/100
27 reviews

Breakfast can be improved.

Food

19/100
56 reviews

Dining is not great with untidy dining area and poor menu.

Cleanliness

16/100
321 reviews

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean. Dirty in the dining and pool areas.

Rated 51/100 based on reviews from families.

Great shopping.

Location

86/100
40 reviews

Great location. Shopping, restaurants and bars in the area are great.

Pool

65/100
12 reviews

Ordinary pool.

Service

60/100
84 reviews

Service is okay, but housekeeping is poorly reviewed. Friendly service and great reception.

Room

37/100
168 reviews

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with subpar beds and A/C. Shower can be a problem.

Breakfast

26/100
13 reviews

Breakfast can be improved.

Food

18/100
19 reviews

Poor dining experience with untidy dining area.

Cleanliness

13/100
114 reviews

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

Rated 53/100 based on reviews from couples.

Location is great.

Location

84/100
9 reviews

Great location.

Service

60/100
23 reviews

Service is average, but very friendly.

Comfort

47/100
27 reviews

Big rooms but uncomfortable with subpar beds.

Room

38/100
49 reviews

Older, poorly maintained rooms with subpar kitchenettes and furniture. Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues.

Wellness Area

33/100
5 reviews

Wellness & sports facilities could be improved.

Amenities

27/100
19 reviews

Amenities are not the best.

Food

21/100
10 reviews

Poor dining experience with untidy dining area.

Cleanliness

11/100
30 reviews

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

Rated 61/100 based on reviews from business travelers.

Great reception. Friendly service.

Location

83/100
5 reviews

Great location.

Service

64/100
12 reviews

Service is average, but very friendly.

Comfort

46/100
17 reviews

Big rooms but uncomfortable with subpar beds.

Room

37/100
28 reviews

Poorly maintained rooms with substandard kitchenettes and bathrooms. Spacious but not particularly clean rooms, and poorly rated beds.

Amenities

22/100
7 reviews

Amenities are not the best.

Cleanliness

18/100
17 reviews

Rooms could be cleaner.

Rated 53/100 based on reviews from solo travelers.

Great location. Spacious rooms.

Location

82/100
6 reviews

Great location.

Service

66/100
7 reviews

Service is adequate.

Room

40/100
11 reviews

Rooms could be cleaner.

Cleanliness

17/100
7 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property Description

When you stay at Arbor Suites at the Mall in Springfield, you'll be in a shopping district, a 4-minute drive from Mercy Hospital Springfield and 5 minutes from Bass Pro Shops Outdoor World. This aparthotel is 0.1 mi (0.2 km) from Battlefield Mall and 1.6 mi (2.6 km) from Lester E. Cox Medical Center South.

Make yourself at home in one of the 80 air-conditioned rooms featuring kitchens with refrigerators and ovens. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Battlefield Mall - 0.2 km / 0.1 mi
Clarke Surgical Center - 1.1 km / 0.7 mi
Mercy Children's Hospital - 1.5 km / 0.9 mi
Wheeler Heart and Vascular Center - 2.3 km / 1.4 mi
Hulston Cancer Center - 2.4 km / 1.5 mi
Lester E. Cox Medical Center South - 2.4 km / 1.5 mi
Mercy Hospital Springfield - 3.1 km / 1.9 mi
Bass Pro Shops Outdoor World - 4.7 km / 2.9 mi
Wonders of Wildlife Museum & Aquarium - 4.7 km / 3 mi
Missouri State University - 6.3 km / 3.9 mi
JQH Arena - 6.5 km / 4 mi
Hammons Tower - 6.9 km / 4.3 mi
Springfield Expo Center - 7.2 km / 4.5 mi
Abou Ben Adhem Shrine Mosque - 7.3 km / 4.5 mi
Hammons Field - 7.3 km / 4.6 mi

The preferred airport for Arbor Suites at the Mall is Springfield-Branson National Airport (SGF) - 30.6 km / 19 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Event facilities at this aparthotel consist of conference space and a meeting room. Free self parking is available onsite.

Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This aparthotel also features complimentary wireless Internet access, a fireplace in the lobby, and a picnic area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Number of meeting rooms - 1
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Number of spa tubs - 1
  • Number of outdoor pools - 1
  • Garden
  • Picnic area
  • In-room accessibility
  • Wheelchair accessible parking
  • Accessible bathroom
  • Total number of rooms - 80
  • Number of floors - 3
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Fireplace in lobby
  • Off-street parking
  • Express check-out
  • 24-hour front desk
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Free self parking
  • Conference space
  • Terrace
  • 24-hour business center

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 10

Pet maximum weight in kg is 5

Only dogs are allowed

Pets allowed

$10.00 per pet/per night

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 10.00 per day
  • Pet fee: USD 10 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Gap period enforced between guest stays - 24 hours

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property confirms they are implementing enhanced cleaning measures

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Testimonials:

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"I sincerely appreciate your outstanding service. Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service." G.P. - Sacramento, CA

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