Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Too expensive for quality."
Overall Score2.0/5
The lobby and art was nice, The room was ok, but the bathroom sink was stopped up and I didn't want anyone in the room to fix. The breakfast was nice, except for the fact there was no liquid creamer for coffee. Not allowed to take food to room. "Because people spill things and we don't have the staff" for what I'm paying, $160 for one night, that shouldn't be an issue! And not my problem. I've had surgery on my jaw and don't like to eat in front of anyone, which shouldn't matter. I don't like giving a poor review, but this was ridiculous.
Marilyn B. (Individual traveler, booked 1 room), from
03-Jan-2022 Verified Review, stayed from Sun Jan 02 to Mon Jan 03 2022 at a $110.99 average nightly rate.
"Worst Hotel Experience Ever."
Overall Score1.0/5
They asked us to pay upon arrival, we swiped our card, the reader read “Approved” and the guy at the counter said it didn’t go through, despite me showing him my banking app, showing that it was taking out of my account. When we asked what he could do he proceeded to say “I don’t know, I’m not a bank”. I wish I got his name. He was rude, unprofessional and obviously didn’t care about the whole situation. We were left with no money for another hotel in a place we didn’t live at.
Evelyn E. (Individual traveler, booked 1 room), from
01-Dec-2021 Verified Review, stayed from Sat Nov 27 to Mon Nov 29 2021 at a $104.00 average nightly rate.
"Not Great"
Overall Score2.0/5
For the price of the room I expected a nice clean updated room far from that. The room was dark, one of the lamps did not work. The bathroom shower/tub was old. Very out dated and not worth the $189 we paid to stay there. Won’t stay there again.
Daniel R. (Individual traveler, booked 1 room), from
01-Nov-2021 Verified Review, stayed from Sat Oct 30 to Sun Oct 31 2021 at a $141.99 average nightly rate.
"Poor"
Overall Score2.0/5
When I make the reservation I told I was bringing a dog ! No problem When I arrived to the hotel I was charge with $112 for dog That make almost $600 for two days I never will book again.
Maria W. (Individual traveler, booked 1 room), from
23-Oct-2021 Verified Review, stayed from Fri Oct 22 to Sun Oct 24 2021 at a $163.99 average nightly rate.
"Paid for room but told I could not stay."
Overall Score1.0/5
Website says “pet friendly”. My dad reserved my room but when I got there I was told it was Not pet friendly. I was not able to get a refund.
Nick L. (Individual traveler, booked 1 room), from
12-Oct-2021 Verified Review, stayed from Sat Oct 09 to Sun Oct 10 2021 at a $154.99 average nightly rate.
"No Housekeeping, Over Billing after checkout, Manager not responding."
Overall Score1.0/5
No Housekeeping, Over Billing after checkout, Manager not responding.
Royal L. (Group coordinator, booked 2 rooms), from
02-Aug-2021 Verified Review, stayed from Thu Jul 22 to Sat Jul 24 2021 at a $154.99 average nightly rate.
"Nice Beds"
Overall Score3.0/5
Bathroom has broken tile.
James S. (Individual traveler, booked 1 room), from
01-Aug-2021 Verified Review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $162.99 average nightly rate.
"Not good experience."
Overall Score3.0/5
I reserved a room for my three kids plus two adults. When I got there the reservation that I made changed! The lady told me that the person that made the reservation didn’t put that I had three small kids, so I ended up paying more for the hotel! Plus I asked the guy over the phone if the pool was open and he said yes, it’s open. When I got there the lady said no. A lot of miscommunication from the employees.
David L. (Individual traveler, booked 1 room), from
20-Jan-2021 Verified Review, stayed from Sun Jan 17 to Mon Jan 18 2021 at a $99.00 average nightly rate.
"Reservation Nightmare"
Overall Score3.0/5
On Xmas morning I was in emergency at Holy Cross hospital and had emergency surgery the next morning for a partial colon removal. Major surgery. I live out of town, so needed a room for what I thought would be two nights after I was released from the hospital. When I was released, in a great amount of pain, we decided to just stay one night and try to get home to my doctors. Trying to cancel the 2nd night was like the reservation from hell. My husband was given four numbers to call before he picked me up from the hospital, all of whom said they couldn't cancel the reservation, even though it was before 1:00 the day before when he started trying to cancel and within the guidelines. When we got to the hotel I was given three more numbers, one of which finally found the reservation. We were on the phone for two hours and 47 minutes trying to cancel the next night, while I was in great pain. Finally someone said they would call the motel to see if it could be aporoved and around four or so called back to say it had been approved for cancellation. The next day driving home, I got an email saying it was not approved for cancellation, after all the hours the day before. I was in too much pain to continue the fiasco and just let it go. I will contest the charge on my credit card however, as we complied with every regulation and a tremendous amount of frustration, to allow you to rebook the unit. The reservation number was 2063 4519 428 if anyone cares and was under my husband's name Luis Martinez and/or Anne Cotter. The last four numbers of the credit card were 8841. The night of Dec. 30 is what we tried to cancel. We only stayyed on the 29th. I am appalled at what we were put through, especially under the circumstances. The room was nice, but I will be sure not to be at your mercy again, nor will any of our frequently traveling friends.
Luis M. (Individual traveler, booked 1 room), from
03-Jan-2020 Verified Review, stayed from Sun Dec 29 to Tue Dec 31 2019 at a $154.95 average nightly rate.
Summary of Verified Reviews
71
Fair
Summary of 476 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Located near shopping areas. Vibe is not too good."
Breakfast
95/100
96 reviews
"Tasty breakfast."
Location
93/100
24 reviews
"Great location and easy parking."
Food
85/100
14 reviews
"Delicious food."
Service
68/100
81 reviews
"Reception was relatively friendly but complaints about unprofessional service."Good management.
Room
57/100
163 reviews
"Old, poorly cleaned rooms with okay beds and acceptable sizes."Badly maintained rooms with poor air conditioning, televisions, and furniture.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Vibe
46/100
35 reviews
"Atmosphere not particularly friendly, giving poor vibes."Hotel could use some updating. Pleasant entrance area. Stylish hotel.Good for business people. Fine for a budget trip.Good for traveling with friends.
Cleanliness
44/100
89 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
WiFi
33/100
10 reviews
"Wifi quality could be improved."
Wellness Area
15/100
10 reviews
"Wellness & sports facilities could be improved."
Rated 62/100 based on reviews from families.
"Delicious food. Great location."
Breakfast
95/100
25 reviews
"Tasty breakfast."
Food
88/100
6 reviews
"Delicious food."
Service
65/100
23 reviews
"Service is friendly enough, with acceptable reception staff."
Room
46/100
32 reviews
"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."
Cleanliness
40/100
22 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Rated 63/100 based on reviews from couples.
"Excellent breakfast."
Breakfast
95/100
22 reviews
"Tasty breakfast."
Service
66/100
9 reviews
"Service is relatively friendly."
Comfort
62/100
18 reviews
"Average sized rooms with typical beds, noise and comfort levels."
Room
58/100
39 reviews
"Average-sized rooms with alright beds."Inadequately cleaned and maintained rooms and bathrooms.Shower can be a problem.
Amenities
49/100
7 reviews
"Hotel building is alright, but amenities are lacking."
Cleanliness
47/100
19 reviews
"Rooms could be cleaner."
Vibe
40/100
6 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 73/100 based on reviews from solo travelers.
"Tasty breakfast."
Breakfast
95/100
9 reviews
"Tasty breakfast."
Comfort
65/100
8 reviews
"Comfortable."
Room
54/100
13 reviews
"Room is all right."
Rated 64/100 based on reviews from all travelers.
"Located near shopping areas. Vibe is not too good."
Breakfast
95/100
95 reviews
"Tasty breakfast."
Location
93/100
24 reviews
"Great location and easy parking."
Food
85/100
14 reviews
"Delicious food."
Service
70/100
77 reviews
"Reception was relatively friendly but complaints about unprofessional service."Good management.
Room
58/100
158 reviews
"Old, poorly cleaned rooms with okay beds and acceptable sizes."Badly maintained rooms with poor air conditioning, televisions, and furniture.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Vibe
46/100
35 reviews
"Atmosphere not particularly friendly, giving poor vibes."Hotel could use some updating. Pleasant entrance area. Stylish hotel.
Cleanliness
45/100
87 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
WiFi
33/100
10 reviews
"Wifi quality could be improved."
Wellness Area
15/100
10 reviews
"Wellness & sports facilities could be improved."
Rated 61/100 based on reviews from families.
"Delicious food. Great location."
Breakfast
95/100
25 reviews
"Tasty breakfast."
Food
88/100
6 reviews
"Delicious food."
Service
65/100
23 reviews
"Service is friendly enough, with acceptable reception staff."
Room
46/100
32 reviews
"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."
Cleanliness
40/100
22 reviews
"Rooms could be cleaner. Moderately clean hotel facilities."
Rated 60/100 based on reviews from couples.
"Excellent breakfast."
Breakfast
95/100
21 reviews
"Tasty breakfast."
Service
66/100
9 reviews
"Service is relatively friendly."
Comfort
62/100
17 reviews
"Average sized rooms with typical beds, noise and comfort levels."
Room
58/100
38 reviews
"Average-sized rooms with alright beds."Inadequately cleaned and maintained rooms and bathrooms.Shower can be a problem.
Amenities
49/100
7 reviews
"Hotel building is alright, but amenities are lacking."
Cleanliness
48/100
18 reviews
"Rooms could be cleaner."
Vibe
40/100
6 reviews
"Vibe is not too good. Hotel could use some updating."
Rated 71/100 based on reviews from solo travelers.
"Tasty breakfast."
Breakfast
95/100
9 reviews
"Tasty breakfast."
Comfort
65/100
8 reviews
"Comfortable."
Room
54/100
13 reviews
"Room is all right."
Customer Reviews of Quality Inn Taos
3.7 of 5Overall
3.7 of 5Amenities
3.3 of 5Quality
4.2 of 5Location
3.9 of 5Cleanliness
3.8 of 5Comfort
3.5 of 5Condition
3.9 of 5Neighborhood
3.9 of 5Service
3.6 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Taos, Quality Inn Taos is in a rural location, within a 5-minute drive of D.H. Lawrence Ranch and Kit Carson Home and Museum. This hotel is 1.9 mi (3 km) from Taos Plaza and 2.1 mi (3.4 km) from Taos Art Museum.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and a turndown service, and you can also request cribs/infant beds (complimentary).
Distances are displayed to the nearest 0.1 mile and kilometer.
Taos Plaza - 3 km / 1.8 mi Navajo Gallery - 3 km / 1.8 mi D.H. Lawrence Ranch - 3 km / 1.8 mi Taos Plaza Theater and Arts Center - 3 km / 1.9 mi Taos Center for the Arts - 3 km / 1.9 mi Historic Ledoux Street - 3.1 km / 1.9 mi Harwood Museum of Art - 3.1 km / 1.9 mi Blumenschein Home and Museum - 3.1 km / 1.9 mi Bent Gallery and Museum - 3.1 km / 1.9 mi Taos Art Museum - 3.4 km / 2.1 mi San Francisco de Asis Mission Church - 3.4 km / 2.1 mi Kit Carson Park - 3.5 km / 2.2 mi La Hacienda del los Martinez - 3.7 km / 2.3 mi Kit Carson Home and Museum - 3.8 km / 2.4 mi Henningsen Fine Arts - 4 km / 2.5 mi
The nearest airports are: Santa Fe Municipal Airport (SAF) - 123.8 km / 76.9 mi Taos, NM (TSM-Taos Regional) - 16.5 km / 10.3 mi
The preferred airport for Quality Inn Taos is Santa Fe Municipal Airport (SAF).
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Don't miss out on recreational opportunities including a spa tub and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a fireplace in the lobby.
Green Sustainability
Choice Hotels is instituting a green program for all hotels under the Choice Brand effective March 1, 2017.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Gift shops or newsstand
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Number of meeting rooms - 1
Swimming pool
Wheelchair-accessible registration desk
Free WiFi
Wheelchair-accessible pool
Number of spa tubs - 1
Braille or raised signage
Upper floors accessible by stairs only
Picnic area
In-room accessibility
Wheelchair accessible parking
Total number of rooms - 99
Number of floors - 2
Professional property host/manager
No rollaway/extra beds available
No elevators
No alcohol served onsite
Free newspapers in lobby
Accessible bathroom
Fireplace in lobby
Multilingual staff
Business center
24-hour front desk
Outdoor seasonal pool
Smoke-free property
Coffee/tea in common areas
Hiking/biking trails nearby
Free self parking
Computer station
Terrace
Breakfast Information
Free complimentary breakfast with hot entries from 6:30 to 9:30am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 25
Maximum number of pets per room 2
Pet maximum weight in kg is 11
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Only dogs are allowed
Pets allowed
We allow up to two pets in our pet designated rooms. There is an additional cost.
Internet / WiFI
Free Wifi
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Late check-out fee: USD 35
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Pool access available from 7:00 AM to 11:00 PM.
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Alcohol is not served at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Quality Inns
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
"The Hilton Garden Inn was awesome!!! Everyone commented on how nice Everything was...I got all the credit for the work you did and the work Keri did. I have already recommended this company to two people." J.W. - Houston, TX
