Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Hilton Stay"
Overall Score4.0/5
It was very comfortable, staff super helpful and nice. Only thing was it was our anniversary and I requested a King size bed but received two doubles. I would definitely stay there again for sure. Thank you.
Marsha S. (Individual traveler, booked 1 room), from
14-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sun Oct 13 2019 at a $152.96 average nightly rate.
"Hilton Downtown"
Overall Score4.0/5
Amazing staff, rooms were clean great location close to everything. Would recommend again.
Karen C. (Individual traveler, booked 1 room), from
13-May-2019 Verified Review, stayed from Thu May 09 to Sat May 11 2019 at a $166.32 average nightly rate.
"Comfortable Room"
Overall Score4.0/5
Room was small but comfortable. Nice staff.
Barbara G. (Individual traveler, booked 1 room), from
07-May-2019 Verified Review, stayed from Sat May 04 to Sun May 05 2019 at a $183.12 average nightly rate.
"Customer Service"
Overall Score4.0/5
My five days and four nights at the Hilton Portland Downtown was nice. Room and conference was nice and clean. I have requested several times to receive a statement that I did not have any Incidentals. I called the hotel Thursday( 03/28/19) night ,Saturday (03/30/19) morning and also this morning which is April 1,2019. My email address is Felishamoses1@lsu.edu.
Felisha M. (Individual traveler, booked 1 room), from
01-Apr-2019 Verified Review, stayed from Sun Mar 24 to Thu Mar 28 2019 at a $190.47 average nightly rate.
"Mixed"
Overall Score3.0/5
while this is a lovely hotel and our room was nice, there were a few problems. The tub didn't drain properly so we were standing in ankle deep water during showers and when it did drain all dirt and hair was left in the tub. yuck. the drain in the sink didn't close at all, so I was forced to wash a couple of things out in the ice bucket. the door to the bathroom was a sliding door and it looked like it hadn't been wiped down in a while, even though the rest of the room and bathroom looked very clean. the staff was quite nice in general, although when I called down to ask if there was a guest laundry facility, the response was a bit condescending. overall it was a pleasant experience.
Bill L. (Individual traveler, booked 1 room), from
06-Nov-2018 Verified Review, stayed from Wed Oct 31 to Sat Nov 03 2018 at a $166.95 average nightly rate.
Summary of Verified Reviews
79
Fair
Summary of 479 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Fair business hotel. Located near shopping areas with easy access to parking."
Wellness Area
83/100
5 reviews
"Great wellness & sports facilities."
Cleanliness
69/100
47 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Service
66/100
109 reviews
"Friendly service and acceptable reception."Room service could have been improved.
Location
65/100
81 reviews
"Location is ok. Pricey, inconvenient parking."Good restaurants & bars in the area.
Amenities
64/100
43 reviews
"Average buildings with a nice entrance area."Elevator in need of updating.
Room
60/100
103 reviews
"Great views from decent, somewhat clean rooms with okay beds."Small rooms with complaints about bathroom cleanliness.Badly maintained rooms with poor minibars and kitchenettes. Nice TV.Shower was ok.
Breakfast
46/100
12 reviews
"Breakfast can be improved."
Value
41/100
30 reviews
"Value for money could be better."
Bar
35/100
16 reviews
"Bar could improve."
Comfort
34/100
51 reviews
"Rooms are average, though small, lacking comfort, and quite noisy."
Food
31/100
34 reviews
"Food could be better."
Rated 62/100 based on reviews from families.
"Clean hotel facilities. Friendly service."
Vibe
76/100
7 reviews
"Awesome vibe."
Service
69/100
16 reviews
"Friendly service and acceptable reception."
Location
66/100
15 reviews
"Decent location, but problems with parking."
Amenities
64/100
7 reviews
"Average hotel building."
Cleanliness
61/100
13 reviews
"Room cleanliness is acceptable."
Room
53/100
21 reviews
"Small but clean enough rooms, with low quality bathrooms."
Comfort
31/100
8 reviews
"Small and uncomfortable rooms."
Food
30/100
7 reviews
"Food could be better."
Rated 73/100 based on reviews from couples.
"Pleasant entrance area."
Service
71/100
5 reviews
"Fantastic service."
Rated 63/100 based on reviews from all travelers.
"Fair business hotel. Located near shopping areas with easy access to parking."
Wellness Area
83/100
5 reviews
"Great wellness & sports facilities."
Cleanliness
68/100
46 reviews
"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."
Service
66/100
108 reviews
"Friendly service and acceptable reception."Room service could have been improved.
Location
65/100
80 reviews
"Location is ok. Pricey, inconvenient parking."Good restaurants & bars in the area.
Amenities
64/100
43 reviews
"Average buildings with a nice entrance area."Elevator in need of updating.
Room
59/100
101 reviews
"Great views from decent, somewhat clean rooms with okay beds."Small rooms with complaints about bathroom cleanliness.Badly maintained rooms with poor minibars and kitchenettes. Nice TV.Shower was ok.
Breakfast
46/100
12 reviews
"Breakfast can be improved."
Value
42/100
29 reviews
"Value for money could be better."
Bar
35/100
16 reviews
"Bar could improve."
Comfort
34/100
49 reviews
"Rooms are average, though small, lacking comfort, and quite noisy."
Food
33/100
33 reviews
"Food could be better."
Rated 58/100 based on reviews from families.
"Pleasant entrance area."
Vibe
76/100
7 reviews
"Awesome vibe."
Service
69/100
16 reviews
"Friendly service and acceptable reception."
Location
66/100
15 reviews
"Decent location, but problems with parking."
Amenities
64/100
7 reviews
"Average hotel building."
Cleanliness
61/100
13 reviews
"Room cleanliness is acceptable."
Room
53/100
21 reviews
"Small but clean enough rooms, with low quality bathrooms."
Comfort
31/100
8 reviews
"Small and uncomfortable rooms."
Food
30/100
7 reviews
"Food could be better."
Customer Reviews of Hilton Portland Downtown
4.2 of 5Overall
4.0 of 5Amenities
4.0 of 5Quality
4.0 of 5Location
4.5 of 5Cleanliness
4.2 of 5Comfort
4.3 of 5Condition
4.5 of 5Neighborhood
4.4 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Hilton Portland Downtown places you in the heart of Portland, steps from Arlene Schnitzer Concert Hall and Portland Center for the Performing Arts. This 4-star hotel is 0.2 mi (0.3 km) from Pioneer Place and 0.3 mi (0.5 km) from Portland Building.
Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Stay in one of 455 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Arlene Schnitzer Concert Hall - 0.2 km / 0.1 mi Portland Center for the Performing Arts - 0.2 km / 0.1 mi Portland Building - 0.2 km / 0.1 mi Pioneer Courthouse Square - 0.2 km / 0.2 mi Pioneer Place - 0.3 km / 0.2 mi Oregon Historical Society Museum - 0.4 km / 0.2 mi Portland City Hall - 0.4 km / 0.2 mi Portland Art Museum - 0.4 km / 0.3 mi World Trade Center - 0.5 km / 0.3 mi Tom McCall Waterfront Park - 0.6 km / 0.4 mi Riverplace - 0.7 km / 0.4 mi Roseland Theater - 0.7 km / 0.5 mi Keller Auditorium - 0.7 km / 0.5 mi Star Theater Portland - 0.7 km / 0.5 mi Old Church - 0.8 km / 0.5 mi
The preferred airport for Hilton Portland Downtown is Portland International Airport (PDX) - 14.8 km / 9.2 mi
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Amenities / Features
Check In: 4:00 PM
Check Out: 12:00 PM
Minimum age of oldest guest: 18
Dry cleaning/laundry service
Covered parking
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Reception hall
Express check-in
Meeting rooms
Wheelchair-accessible registration desk
Television in common areas
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Coffee shop or café
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Wedding services
Accessible bathroom
Wheelchair-accessible lounge
Number of buildings/towers - 1
Year Built - 1963
Total number of rooms - 455
Number of floors - 23
Luggage storage
Wheelchair-accessible on-site restaurant
Restaurant
Express check-out
Porter/bellhop
Multilingual staff
24-hour front desk
Electric car charging station
Wheelchair-accessible meeting spaces/business center
Bar/lounge
Safe-deposit box at front desk
Smoke-free property
Snack bar/deli
Hiking/biking trails nearby
Elevator
Fitness facilities
Self parking (surcharge)
Computer station
ATM/banking
Concierge services
24-hour business center
Airport & Shuttle Information
Portland International is 9 miles awayMAX Light Rail ~ $2.30/ one wayBlue Star Shuttle ~ $14/ one wayTaxi ~ $30 ~ $35/ one way
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 75
Maximum number of pets per room 2
Only dogs and cats are allowed
Pet maximum weight in kg is 34
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 5.95 per 24-hour period (rates may vary)
Covered self parking fee: USD 33 per day (in/out privileges)
Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 50 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Hilton Hotels and Resorts
Bed & Breakfast Packages for two at select locations
Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
Pre-arrival planning services
Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
