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Hilton Raleigh North Hills

3415 Wake Forest Rd, Raleigh, NC 27609 US near Exit 10 on I-440 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property Near Duke university affiliated physicia
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Very Good
4.0/5

Based on 1298 guest reviews

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  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Free area shuttle
  • Free airport transportation
  • Breakfast available (surcharge)
  • Smoke-free property
  • Fitness facilities
Select Your Room:
01/28/2022 - 01/29/2022
Searching all hotel inventory networks
10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Raleigh North Hills

Below are the verified reviews from guests that we have booked recently:
"Okay"
Overall Score3.0/ 5
Okay
(Individual traveler, booked 1 room), from US flag
03-Nov-2021 Verified Review, stayed from Sun Oct 31 to Mon Nov 01 2021 at a $147.99 average nightly rate.
"Staff was very friendly, however I expected the rooms to offer more!"
Overall Score3.0/ 5
Breakfast was included, with my stay but it was below average in my opinion.
(Individual traveler, booked 1 room), from US flag
13-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sun Oct 10 2021 at a $202.73 average nightly rate.
"I was not pleased with the elevators."
Overall Score1.0/ 5
They were so slow had to walk all the way down the hallway to take the elevator by the pool.
(Individual traveler, booked 1 room), from US flag
26-Jul-2021 Verified Review, stayed from Fri Jul 16 to Mon Jul 19 2021 at a $154.07 average nightly rate.
"For the money I spent to stay I was unsatisfied."
Overall Score1.0/ 5
Vending machines each floor sold out Elevators broken only one in use that took 10 Minutes or more to get to room or lobby air conditioner was not cooling.
(Individual traveler, booked 1 room), from US flag
21-Jul-2021 Verified Review, stayed from Mon Jul 19 to Tue Jul 20 2021 at a $124.99 average nightly rate.
"Came in town for a funeral."
Overall Score4.0/ 5
The service was not acceptable at all.
(Individual traveler, booked 1 room), from US flag
24-May-2021 Verified Review, stayed from Thu May 20 to Sun May 23 2021 at a $99.99 average nightly rate.
"Love the feeling."
Overall Score5.0/ 5
Great Stay
(Individual traveler, booked 1 room), from US flag
04-Apr-2021 Verified Review, stayed from Thu Apr 01 to Fri Apr 02 2021 at a $99.64 average nightly rate.
"Need Microwave"
Overall Score4.0/ 5
The room was nice and clean. Check in and out was easy. It was easy access to where I needed to go. I would stay there again. I was on the floor I wanted to be on. Overall it was a pleasant stay. Friendly staff.
(Individual traveler, booked 1 room), from US flag
31-Mar-2021 Verified Review, stayed from Fri Mar 26 to Sat Mar 27 2021 at a $104.99 average nightly rate.
"Cancelled trip due to Corona."
Overall Score1.0/ 5
Hotel planner never responded to my request to cancel.
(Individual traveler, booked 1 room), from US flag
28-Mar-2020 Verified Review, stayed from Sat Mar 28 to Sun Mar 29 2020 at a $109.13 average nightly rate.
"Dog"
Overall Score4.0/ 5
Barking dog on our floor right next door! I love animals, but I thought they were suppose to be all on same floor in hotels! Next time I will make sure I ask if animal friendly before making reservations!
(Individual traveler, booked 1 room), from US flag
11-Feb-2020 Verified Review, stayed from Sat Feb 08 to Sun Feb 09 2020 at a $138.55 average nightly rate.
"Excellent friendly service."
Overall Score4.0/ 5
Bennie at the front desk was extremely friendly and helpful. Kudos to you on an excellent employee.
(Individual traveler, booked 1 room), from US flag
17-Apr-2019 Verified Review, stayed from Wed Apr 17 to Thu Apr 18 2019 at a $134.72 average nightly rate.
"Bad super bad."
Overall Score1.0/ 5
Bad
(Individual traveler, booked 1 room), from US flag
08-Dec-2018 Verified Review, stayed from Fri Dec 07 to Sun Dec 09 2018 at a $115.71 average nightly rate.
"Bed"
Overall Score3.0/ 5
The room was good. But the BED was so bad for my back I couldn’t sleep hardly any last night. I paid 305$ for one night but it felt like a cheap motel bed.
(Individual traveler, booked 1 room), from US flag
13-Nov-2018 Verified Review, stayed from Mon Nov 12 to Tue Nov 13 2018 at a $248.22 average nightly rate.
"Some Issues, but Okay"
Overall Score3.0/ 5
They need microwaves without charging and a fridge available considering they have restaurants located downstairs of the hotel. I had to eat leftovers cold and keep it on the air conditioner duct. Hotels less expensive have this available in rooms. I got a early knock on my door from a worker trying to see if I was still in the room on check-out day in which I still had 3 hrs until check-out. Once I got to the door, she had walk away and responded nevermind. That was not professional at all. They need another system, but other than that, the check-in staff was friendly. Food at the restaurant was great, easy parking and early check-in was a plus, and the room cleaned daily.
(Individual traveler, booked 1 room), from US flag
07-Sep-2015 Verified Review

Summary of Verified Reviews

81
Very Good

Summary of 1,293 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 81/100 based on reviews from all travelers.

"Good business hotel. Close to Starbucks. Close to restaurants and bars with nearby parking areas."

Location

89/100
92 reviews

"Great location and easy parking." Shopping, restaurants and bars in the area are great.

Service

72/100
275 reviews

"Friendly service, but substandard housekeeping and reception." Decent management and adequately professional staff.

Cleanliness

59/100
205 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Breakfast

59/100
56 reviews

"Decent and moderately priced breakfast."

Room

53/100
327 reviews

"Rooms spacious and relatively tidy." Poorly-maintained rooms with low rated beds, furniture, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

WiFi

51/100
13 reviews

"Regular internet service. Wifi quality could be improved."

Comfort

49/100
103 reviews

"Spacious but uncomfortable rooms with poor beds and A/C." Average noise level with mediocre sized bathrooms.

Value

49/100
58 reviews

"Value for money could be better. Acceptable breakfast prices." Food is a bit overpriced.

Wellness Area

26/100
38 reviews

"Wellness & sports facilities could be improved. Good fitness area."

Rated 76/100 based on reviews from families.

"Pleasant entrance area."

Location

91/100
15 reviews

"Great location."

Service

71/100
48 reviews

"Service is welcoming but the reception is subpar."

Cleanliness

65/100
32 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Breakfast

60/100
14 reviews

"Decent and moderately priced breakfast."

Vibe

59/100
23 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Room

52/100
60 reviews

"Fine room size and cleanliness." Poorly-maintained rooms, badly rated bathrooms and beds. Complaints about minibars and kitchenettes.

Comfort

50/100
17 reviews

"Room sizes are okay, but below average comfort and beds."

Value

49/100
10 reviews

"Value for money could be better. Acceptable breakfast prices."

Wellness Area

28/100
12 reviews

"Wellness & sports facilities could be improved."

Rated 70/100 based on reviews from couples.

"Spacious rooms."

Location

91/100
9 reviews

"Great location."

Service

73/100
20 reviews

"Friendly service."

Cleanliness

63/100
18 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Breakfast

57/100
6 reviews

"Breakfast is average."

Vibe

55/100
10 reviews

"Decent vibe. Hotel could use some updating."

Room

48/100
28 reviews

"Poorly-maintained rooms with subpar kitchenettes." Rooms are spacious and acceptably tidy, but beds are not great.

Wellness Area

23/100
5 reviews

"Wellness & sports facilities could be improved."

Rated 86/100 based on reviews from business travelers.

"Fantastic service. Friendly service."

Service

69/100
11 reviews

"Service is average, but very friendly."

Cleanliness

60/100
7 reviews

"Quite clean."

Room

50/100
8 reviews

"Room is all right."

Rated 75/100 based on reviews from solo travelers.

"Great location. Friendly service."

Service

73/100
9 reviews

"Fantastic service."

Cleanliness

60/100
7 reviews

"Room cleanliness is acceptable."

Room

47/100
8 reviews

"Clean enough, but low rated, rooms."

Rated 72/100 based on reviews from all travelers.

"Good business hotel. Close to Starbucks. Close to restaurants and bars with nearby parking areas."

Location

89/100
92 reviews

"Great location and easy parking." Shopping, restaurants and bars in the area are great.

Service

72/100
270 reviews

"Service is welcoming, but housekeeping is not great." Management and reception are decent and somewhat professional.

Cleanliness

59/100
201 reviews

"Rooms relatively clean, but bathroom and pool area not clean enough." Moderately clean hotel facilities.

Breakfast

58/100
54 reviews

"Decent and moderately priced breakfast."

Room

53/100
322 reviews

"Room cleanliness is acceptable." Poorly-maintained rooms with low rated beds, furniture, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

WiFi

53/100
12 reviews

"Regular internet service. Wifi quality could be improved."

Value

48/100
56 reviews

"Value for money could be better. Acceptable breakfast prices."

Comfort

48/100
101 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking." Average noise level with mediocre sized bathrooms.

Wellness Area

27/100
37 reviews

"Wellness & sports facilities could be improved. Good fitness area."

Rated 74/100 based on reviews from families.

"Pleasant entrance area."

Location

91/100
15 reviews

"Great location."

Service

71/100
46 reviews

"Service is welcoming but the reception is subpar."

Cleanliness

65/100
31 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Breakfast

60/100
14 reviews

"Decent and moderately priced breakfast."

Vibe

59/100
23 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area.

Room

52/100
60 reviews

"Fine room size and cleanliness." Poorly-maintained rooms, badly rated bathrooms and beds. Complaints about minibars and kitchenettes.

Comfort

50/100
17 reviews

"Room sizes are okay, but below average comfort and beds."

Value

49/100
10 reviews

"Value for money could be better. Acceptable breakfast prices."

Wellness Area

28/100
12 reviews

"Wellness & sports facilities could be improved."

Rated 64/100 based on reviews from couples.

"Pleasant entrance area."

Location

91/100
9 reviews

"Great location."

Service

73/100
20 reviews

"Friendly service."

Cleanliness

63/100
18 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Breakfast

57/100
6 reviews

"Breakfast is average."

Vibe

56/100
9 reviews

"Decent vibe. Hotel could use some updating."

Room

48/100
27 reviews

"Poorly-maintained rooms with subpar kitchenettes." Rooms are spacious and acceptably tidy, but beds are not great.

Wellness Area

23/100
5 reviews

"Wellness & sports facilities could be improved."

Rated 83/100 based on reviews from business travelers.

"Fantastic service. Friendly service."

Service

69/100
11 reviews

"Service is average, but very friendly."

Cleanliness

60/100
7 reviews

"Quite clean."

Room

50/100
8 reviews

"Room is all right."

Rated 74/100 based on reviews from solo travelers.

"Great location. Friendly service."

Service

73/100
9 reviews

"Fantastic service."

Cleanliness

60/100
7 reviews

"Room cleanliness is acceptable."

Room

47/100
8 reviews

"Clean enough, but low rated, rooms."

Rated 82/100 based on reviews from all travelers.

"Good business hotel. Close to Starbucks. Close to restaurants and bars with nearby parking areas."

Service

73/100
5 reviews

"Fantastic service."

Room

45/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Located in Raleigh, Hilton Raleigh North Hills is in the business district, within a 5-minute drive of North Hills Shopping Center and Raleigh Flea Market. This hotel is 4.1 mi (6.6 km) from North Carolina State Capitol and 4.6 mi (7.3 km) from Marbles Kids Museums.

Grab a bite to eat at 88 Oaks Carolina Ktchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available for a fee.

Make yourself at home in one of the 333 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while MP3 docking stations and digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Duke Raleigh Hospital - 0.3 km / 0.2 mi
Duke university affiliated physicia - 0.3 km / 0.2 mi
North Hills Shopping Center - 2.8 km / 1.7 mi
Raleigh Flea Market - 3.5 km / 2.2 mi
Mordecai Historic Park - 4.9 km / 3.1 mi
Peace College Main Building - 5.8 km / 3.6 mi
Crabtree Valley Mall - 6.2 km / 3.9 mi
North Carolina Executive Mansion - 6.3 km / 3.9 mi
Marsh Creek Park - 6.3 km / 3.9 mi
North Carolina Museum of History - 6.6 km / 4.1 mi
North Carolina State Capitol - 6.6 km / 4.1 mi
North Carolina General Assembly - 6.8 km / 4.2 mi
Cameron Village - 6.8 km / 4.2 mi
WakeMed Raleigh Campus - 6.9 km / 4.3 mi
North Carolina Museum of Natural Sciences - 6.9 km / 4.3 mi

The preferred airport for Hilton Raleigh North Hills is Raleigh-Durham International Airport (RDU) - 23.9 km / 14.8 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Raleigh? This hotel has facilities measuring 30000 square feet (2787 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times.

Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Green Sustainability

Electric Car Charging StationsHI E Water Heater for Spa & PoolRecycle aluminum, office paper, cardboard, glass, plastic and newspaperInterior Lights on Photo CellsUpgraded all flood lights from fluorescent to L E DMotion Sensor on all meeting room lightsLo Mercury Energy Saving F-26 T-8 LampsElectronic BallastsLow volume water closets - 1.28 gpfAll Guestrooms have 94% EER heat pumpsParticipation in Hilton Linen Re-use programReclaim / reuse laundry heat from A/C to pre-heat wash water

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Reception hall
  • Express check-in
  • Airport transportation
  • Number of meeting rooms - 19
  • Conference space size (meters) - 2787
  • Free wired internet
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Year Built - 1982
  • Total number of rooms - 333
  • Number of floors - 6
  • Professional property host/manager
  • Free area shuttle
  • Free airport transportation
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • ATM/banking
  • Conference space size (feet) - 30000
  • Concierge services
  • 24-hour business center

Airport & Shuttle Information

15 miles/20 minutes from Raleigh Durham International Airport. We feature complimentary transportation that is available daily during to hours of 6:30am and 10:00pm. Taxi cost one-way $50.00

Local Shuttle Info: We offer complimentary transportation to and from the North Hills Shopping and Entertainment District. This is available daily during to hours of 6:30am and 10:00pm. Should guests require additional transportation outside of the North Hills Shopping and Entertainment District, we are happy to make recommendations to local transportation companies.

Breakfast Information

Our new restaurant, 88 Oaks Carolina Kitchen and bar is open for breakfast Monday-Saturday 6:30am - 10:30am, and on Sunday, 6:30AM - 11:30am. Our Hot Breakfast Buffet is priced at $15.00 per person. Should our Guests look for a lighter option, we do have several A-La-Carte items that are perfect for starting day off with a hot meal. We have upgraded our Coffee Shop, we proudly serve Starbucks coffee, and feature a line of hot grab-and-go items.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 75

Pet maximum weight in kg is 75

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$50.00 non-refundable

Parking Info

The Hilton Raleigh North Hills offers complimentary self-parking. We feature over 600 parking spaces.

Internet / WiFI

The Hilton Raleigh North Hills offers complimentary basic Wi-Fi in all overnight guestrooms.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 13.95 per person (approximately)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

Seasonality and Projections at Hilton Raleigh North Hills

Rate fluctuations of Hilton Raleigh North Hills

This chart illustrates fluctuations of sleeping room prices for both our group quotes and the best online individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The best group or meeting displayed is 41.4% in the month of December 2020 and the highest average individual rate is $200 in the month of April 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Raleigh North Hills in a month when rates are lower.

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