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Queen Kapiolani Hotel

150 Kapahulu Ave, Honolulu, HI 96815 US
View Map Reservations: +1-800-760-7718
4.0 Star Property Near Honolulu Zoo
Select Your Room:
01/21/2022 - 01/22/2022
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9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Queen Kapiolani Hotel

Below are the verified reviews from guests that we have booked recently:
"Clean rooms friendly staff."
Overall Score5.0/ 5
Enjoyed my stay.
(Individual traveler, booked 1 room), from US flag
20-Jun-2021 Verified Review, stayed from Fri Jun 18 to Mon Jun 21 2021 at a $137.47 average nightly rate.
"Great location, kama’aina rates appreciated."
Overall Score4.0/ 5
I use this hotel every time I come to Honolulu.
(Individual traveler, booked 1 room), from US flag
07-Mar-2021 Verified Review, stayed from Thu Mar 04 to Fri Mar 05 2021 at a $139.99 average nightly rate.
"Great Stay"
Overall Score4.0/ 5
We loved the hotel. The rooms were done up and cleaned everyday, the staff were very friendly and helpful. Note you can park at the Honolulu zoo across the street $1.50/hour and they allow overnight (this is the cheapest rate we found.).
(Individual traveler, booked 1 room), from CA flag
22-Dec-2019 Verified Review, stayed from Wed Dec 11 to Thu Dec 19 2019 at a C$166.32 average nightly rate.

Summary of Verified Reviews

Rated 86/100 based on reviews from all travelers.

"Very good business hotel. Close to Waikiki. Good for sightseeing and has a beach nearby."

Wellness Area

91/100
35 reviews

"Awesome wellness and fitness areas."

Location

89/100
552 reviews

"Good location, close to public transport." Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking. City centre is hard to reach.

WiFi

85/100
9 reviews

"Good internet service. Average wifi quality."

Service

83/100
577 reviews

"Well-managed, with professional, cheery service and thorough housekeeping." Great valet service. Booking process should be better organized. Restaurant could offer better service. Room service could have been improved. Great concierge service.

Cleanliness

82/100
218 reviews

"Clean hotel facilities." Clean rooms and pool area, mostly clean bathrooms.

Room

72/100
697 reviews

"Views are great and rooms are clean." Small, neglected rooms, un-stocked minibars and poor furniture. Small but relatively clean bathrooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Breakfast

65/100
17 reviews

"Breakfast is average."

Comfort

42/100
230 reviews

"Small suites with problems of comfort and noise."

Rated 83/100 based on reviews from families.

"Beautiful architecture. Great desserts & fruits."

Wellness Area

90/100
11 reviews

"Awesome wellness and fitness areas."

Location

88/100
141 reviews

"Great location." Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking.

Service

85/100
118 reviews

"Friendly, professional enough service, good housekeeping, and decent restaurant service." Great valet service.

Cleanliness

82/100
51 reviews

"Clean hotel facilities. Clean rooms."

Room

67/100
163 reviews

"Ok rooms with beautiful views and good cleanliness, but complaints about bathrooms." Small, poorly maintained rooms with subpar A/C and furnishing. Poorly reviewed kitchenettes and balconies.

Value

50/100
47 reviews

"Value for money could be better."

Comfort

41/100
62 reviews

"Small, noisy, uncomfortable rooms with poor A/C."

Rated 83/100 based on reviews from couples.

"Excellent wellness & sports facilities. Location is great."

Wellness Area

92/100
5 reviews

"Awesome wellness and fitness areas."

Location

89/100
126 reviews

"Well-located, although unfortunately the parking isn't easy." Excellent location with good bars, restaurants, shopping and beaches nearby.

Service

83/100
106 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Great valet service.

Cleanliness

79/100
41 reviews

"Clean hotel facilities. Clean rooms."

Room

68/100
163 reviews

"Ok rooms with beautiful views and good cleanliness, but complaints about bathrooms." Small, poorly maintained rooms with subpar A/C and furnishing. Poorly reviewed kitchenettes and balconies.

Comfort

38/100
69 reviews

"Small, noisy, uncomfortable rooms with poor A/C."

Rated 83/100 based on reviews from solo travelers.

"Good fitness area. Wonderful housekeeping."

Location

85/100
17 reviews

"Excellent location close to the beach."

Cleanliness

83/100
5 reviews

"Clean."

Service

82/100
21 reviews

"Friendly service."

Vibe

75/100
10 reviews

"Awesome vibe."

Room

68/100
17 reviews

"Decent rooms with great views."

Rated 82/100 based on reviews from all travelers.

"Very good business hotel. Close to Waikiki. Good for sightseeing and has a beach nearby."

Wellness Area

91/100
35 reviews

"Awesome wellness and fitness areas."

Location

89/100
499 reviews

"Great location." Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking. Medium distance to city centre.

Cleanliness

84/100
198 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are only so-so."

Service

84/100
541 reviews

"Well-managed, with professional, cheery service and thorough housekeeping." Great valet service. Booking process should be better organized. Restaurant could offer better service. Room service could have been improved. Great concierge service.

WiFi

83/100
8 reviews

"Good internet service. Average wifi quality."

Breakfast

74/100
14 reviews

"Tasty breakfast."

Room

72/100
629 reviews

"Views are great and rooms are clean." Small, neglected rooms, un-stocked minibars and poor furniture. Small but relatively clean bathrooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

Comfort

41/100
201 reviews

"Small suites with problems of comfort and noise."

Rated 83/100 based on reviews from families.

"Beautiful architecture. Good restaurants & bars in the area."

Wellness Area

90/100
11 reviews

"Awesome wellness and fitness areas."

Location

89/100
129 reviews

"Great location." Excellent location with good bars, restaurants, shopping and beaches nearby. Pricey, inconvenient parking.

Service

85/100
110 reviews

"Great, friendly housekeeping." Service relatively professional but restaurant service is less impressive. Great valet service.

Cleanliness

83/100
47 reviews

"Clean hotel facilities. Clean rooms."

Room

67/100
144 reviews

"Ok rooms with beautiful views and good cleanliness, but complaints about bathrooms." Small, poorly maintained rooms with subpar A/C and furnishing. Poorly reviewed kitchenettes and balconies.

Comfort

40/100
53 reviews

"Small, noisy, uncomfortable rooms with poor A/C."

Rated 82/100 based on reviews from couples.

"Excellent wellness & sports facilities. Location is great."

Wellness Area

92/100
5 reviews

"Awesome wellness and fitness areas."

Location

88/100
114 reviews

"Well-located, although unfortunately the parking isn't easy." Excellent location with good bars, restaurants, shopping and beaches nearby.

Service

84/100
99 reviews

"Great housekeeping with friendly and professional service, but mediocre reception." Great valet service.

Cleanliness

83/100
34 reviews

"Clean hotel facilities. Clean rooms."

Room

68/100
147 reviews

"Tidy rooms with nice views." Rooms are small with complaints about maintenance, furnishing, and bathrooms. Poorly reviewed kitchenettes and balconies.

Comfort

36/100
59 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 79/100 based on reviews from solo travelers.

"Wonderful housekeeping. Good fitness area."

Location

84/100
15 reviews

"Excellent location close to the beach."

Cleanliness

83/100
5 reviews

"Clean."

Service

82/100
20 reviews

"Friendly service."

Vibe

75/100
9 reviews

"Awesome vibe."

Room

68/100
16 reviews

"Decent rooms with great views."

Rated 71/100 based on reviews from all travelers.

"Very good business hotel. Close to Waikiki. Good for sightseeing and has a beach nearby."

Beach

99/100
5 reviews

"Beautiful beach."

Location

90/100
15 reviews

"Excellent location close to the beach."

Service

83/100
8 reviews

"Friendly service."

Cleanliness

79/100
5 reviews

"Clean."

Room

62/100
12 reviews

"Room is all right."

Value

51/100
9 reviews

"Fairly good value for money."

Comfort

40/100
8 reviews

"More comfort would be nice."

Rated 79/100 based on reviews from couples.

"Great location."

Location

90/100
5 reviews

"Great location."

Rated 76/100 based on reviews from all travelers.

"Very good business hotel. Close to Waikiki. Good for sightseeing and has a beach nearby."

Location

86/100
20 reviews

"Great location."

Service

83/100
16 reviews

"Friendly, acceptably professional service."

Cleanliness

78/100
8 reviews

"Clean rooms."

Vibe

77/100
13 reviews

"Awesome vibe. Friendly atmosphere."

Food

72/100
11 reviews

"Delicious food."

Room

70/100
33 reviews

"Ok rooms with beautiful views and good cleanliness, but complaints about bathrooms." Shower can be a problem.

Comfort

41/100
9 reviews

"More comfort would be nice."

Rated 78/100 based on reviews from families.

"Delicious food. Fantastic service."

Location

88/100
5 reviews

"Great location."

Service

86/100
5 reviews

"Fantastic service."

Room

64/100
10 reviews

"Room is all right."

Rated 76/100 based on reviews from all travelers.

"Very good business hotel. Close to Waikiki. Good for sightseeing and has a beach nearby."

Location

89/100
10 reviews

"Great location."

Service

80/100
7 reviews

"Fantastic service."

Room

63/100
9 reviews

"Room is all right."

Review Semantics by TrustYou

Property Description

With a stay at Queen Kapiolani Hotel in Honolulu (Waikiki), you'll be steps from Honolulu Zoo and 8 minutes by foot from Waikiki Beach. This 4-star hotel is 0.7 mi (1.1 km) from International Market Place and 1 mi (1.7 km) from Royal Hawaiian Center.

Stop by the hotel's restaurant, DECK. Bar & Grille, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Make yourself at home in one of the 315 guestrooms featuring refrigerators and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Honolulu Zoo - 0.2 km / 0.1 mi
Sans Souci Beach - 0.2 km / 0.1 mi
Kuhio Beach Park - 0.4 km / 0.3 mi
Waikiki Beach - 0.7 km / 0.4 mi
Duke Kahanamoku Statue - 0.8 km / 0.5 mi
Waikiki Shell - 0.9 km / 0.6 mi
International Market Place - 1.1 km / 0.7 mi
Kaimana Beach - 1.1 km / 0.7 mi
Ala Wai Golf Course - 1.3 km / 0.8 mi
Royal Hawaiian Center - 1.3 km / 0.8 mi
Queen Kapiʻolani Regional Park - 1.3 km / 0.8 mi
Waikiki Beach Walk - 1.4 km / 0.9 mi
Duke Kahanamoku Beach - 1.9 km / 1.2 mi
Fort DeRussy - 2.1 km / 1.3 mi
Hawaii Convention Center - 2.7 km / 1.7 mi

The nearest airports are:
Daniel K. Inouye Intl. Airport (HNL) - 16.8 km / 10.4 mi
Kapolei, HI (JRF-Kalaeloa) - 42 km / 26.1 mi

The preferred airport for Queen Kapiolani Hotel is Daniel K. Inouye Intl. Airport (HNL).

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Limited parking is available onsite.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Shopping on site
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Parking (limited spaces)
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Number of outdoor pools - 1
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Expedia Local Expert concierge
  • Tours/ticket assistance
  • Rooftop terrace
  • Art gallery on site
  • Luggage storage
  • Total number of rooms - 315
  • Number of floors - 19
  • Professional property host/manager
  • Wheelchair-accessible on-site restaurant
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Valet parking (surcharge)
  • Terrace
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

9 miles from the Honolulu International Airport, Shuttles are available from airport at approximately $15.00 one-way, taxi expense is approximately $40.00 one-way

Local Shuttle Info: The city bus stop is walking distance to the hotel.

Breakfast Information

The hotel is currently under a grand transformation and our restaurant is currently closed until September 2018. Knots Coffee Roasters is located in the hotel lobby and is open daily from 6:00 am to 8:00 pm and offers a wide variety of refreshing beverages and tasty snacks.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 23

Service animals not allowed

Pets allowed

Service pets only

Parking Info

Valet parking only is available at the hotel for $30.00 plus 4.712% taxes per night per vehicle.

Internet / WiFI

The hotel has a Hospitality Fee of $28.00 plus taxes that includes high speed Wi-Fi internet in all guest rooms and public areas.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 45.99 per night (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 45.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property.

  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Cashless transactions are available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

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