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Holiday Inn O'hare An Ihg Hotel

5615 North Cumberland Avenue, Chicago, IL 60631 US near Exit 79b a on I-90 (~0.2mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property In Chicago (O'Hare)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5

Based on 925 guest reviews

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  • Swimming pool
  • Free WiFi
  • Breakfast available (surcharge)
  • Fitness facilities
  • Wheelchair-accessible pool
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Smoke-free property
  • Free self parking
Select Your Room:
12/07/2021 - 12/08/2021
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn O'hare An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Shabby but not chic."
Overall Score2.0/ 5
My family had four rooms, the hallways are dingy, the rooms are dingy. One of our rooms needed the shower repaired and after maintenance left it still wasn’t working, didn’t have time to argue or wait for maintenance again, we were in town for a death in the family. two people in a room, one face towel, no Kleenex in any rooms. Our room had no smoke detectors. A coffee maker, but no coffee. Originally booked three people in one room, when we arrived ended up just getting another room, so we only had two people in my room, asked for a price adjustment. Not possible you booked through a third party, ask that company. I called the phone number on your website, if you use a third party for your reservations then you help me. No can do you already paid them. May I have a receipt for my room charges, no can do we charged the third party not you. How many guests did you charge for? 2. Okay can I have a copy of what you charged for my room? No. Super, thanks.
(Individual traveler, booked 1 room), from US flag
25-Sep-2021 Verified Review, stayed from Thu Sep 23 to Fri Sep 24 2021 at a $121.99 average nightly rate.
"10"
Overall Score5.0/ 5
It was excellent.
(Individual traveler, booked 1 room), from US flag
18-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $142.99 average nightly rate.
"Very Pleasant"
Overall Score5.0/ 5
It clean,quite. Staff was helpful. This is my second time staying here. Another good experience. Also very close to the train and grocery store.
(Individual traveler, booked 1 room), from US flag
13-Sep-2021 Verified Review, stayed from Sat Sep 11 to Mon Sep 13 2021 at a $105.49 average nightly rate.
"Hotel needs remolding."
Overall Score2.0/ 5
Under Staffed,
(Individual traveler, booked 1 room), from US flag
22-Aug-2021 Verified Review, stayed from Wed Aug 18 to Mon Aug 23 2021 at a $142.99 average nightly rate.
"Not what I expected for a Holiday Inn. Dirty and unfinished room."
Overall Score2.0/ 5
Disappointed. Room looked like it was under a remodel. No comforter only sheets on the bed! A hole in the ceiling around the sprinkler. No pictures on the wall. No kleenexes, blankets, information about the hotel TV restaurant amenities. It was seriously a bed and shower for $150.
(Individual traveler, booked 1 room), from US flag
29-Jul-2021 Verified Review, stayed from Mon Jul 26 to Tue Jul 27 2021 at a $107.99 average nightly rate.
"Staying overnight to pick up a friend at O'Hare."
Overall Score5.0/ 5
Very clean.Very comfortable room. Parking lot nearly deserted. No doubt due to the china virus slowing people traveling.
(Individual traveler, booked 1 room), from US flag
26-Jul-2020 Verified Review, stayed from Sat Jul 25 to Sun Jul 26 2020 at a $75.89 average nightly rate.
"Excellent Experience"
Overall Score5.0/ 5
The first thing I noticed about the Holiday Inn was that the halls, elevator and rooms had a fresh scent. Many times hotels have a funky order, but not this one. I would not hesitate to recommend it to friends and family.
(Individual traveler, booked 1 room), from US flag
03-Feb-2020 Verified Review, stayed from Fri Jan 31 to Sat Feb 01 2020 at a $66.27 average nightly rate.
"Very Accommodating"
Overall Score5.0/ 5
We always enjoy a stop here before flying out of O'hare!
(Individual traveler, booked 1 room), from US flag
10-Oct-2019 Verified Review, stayed from Wed Oct 09 to Thu Oct 10 2019 at a $127.36 average nightly rate.
"Clean and people were friendly and helpful."
Overall Score5.0/ 5
My room was clean and looked nice. Bed was comfortable and TV worked great. Convenient to have the Bar Louie restaurant in the location. Very happy with my stay.
(Individual traveler, booked 1 room), from US flag
06-Jun-2019 Verified Review, stayed from Tue Jun 04 to Wed Jun 05 2019 at a $133.49 average nightly rate.
"Top Notch"
Overall Score5.0/ 5
Very clean and classy! The staff are very polite and helpful!
(Individual traveler, booked 1 room), from US flag
17-Nov-2018 Verified Review, stayed from Fri Nov 16 to Sat Nov 17 2018 at a $89.00 average nightly rate.

Summary of Verified Reviews

Rated 70/100 based on reviews from all travelers.

"Pool should be renewed. Vibe is not too good. Great location."

Location

80/100
133 reviews

"Great location. Parking is good and affordable." Near to public transport and the airport. Far from city centre but reasonably close to shopping. Reasonably accessible by car.

Service

54/100
241 reviews

"Professional, decently friendly service, with okay reception." Shuttle service can be an issue. Housekeeping and management are lacking. Room service could have been improved.

Room

52/100
278 reviews

"Decently sized rooms with okay minibars." Rooms and bathrooms are inadequately cleaned, with subpar TV's. Rooms are badly-kept, and old, with poor furniture, but nice beds.

Breakfast

51/100
52 reviews

"Decent and moderately priced breakfast."

WiFi

48/100
8 reviews

"Wifi quality could be improved."

Cleanliness

43/100
153 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

36/100
63 reviews

"Atmosphere not particularly friendly, giving poor vibes." Entrance area is not particularly attractive. Hotel could use some updating.

Amenities

27/100
87 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Pool

11/100
23 reviews

"Pool should be renewed."

Rated 59/100 based on reviews from families.

"Good location."

Location

78/100
19 reviews

"Great location near the airport. Accessible parking."

Service

52/100
30 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Shuttle service can be an issue.

Breakfast

48/100
7 reviews

"Breakfast can be improved."

Room

45/100
42 reviews

"Poorly-maintained, with complaints about A/C and cleanliness in rooms and bathrooms." Comfortable beds.

Cleanliness

39/100
27 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

29/100
11 reviews

"Vibe is not too good."

Amenities

23/100
13 reviews

"Hotel buildings could use some improvement."

Pool

13/100
5 reviews

"Pool should be renewed."

Rated 63/100 based on reviews from solo travelers.

"Comfortable beds."

Location

78/100
9 reviews

"Great location."

Comfort

60/100
8 reviews

"Relatively comfortable, with good beds."

Room

54/100
16 reviews

"Great beds in okay rooms. Poor maintenance in rooms and bathrooms."

Service

51/100
15 reviews

"Service is relatively friendly."

Cleanliness

45/100
6 reviews

"Could use a good cleaning."

Rated 71/100 based on reviews from couples.

"Good access to airport."

Location

79/100
14 reviews

"Great location."

Service

57/100
11 reviews

"Service is relatively friendly."

Breakfast

54/100
7 reviews

"Breakfast is average."

Room

50/100
17 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Cleanliness

40/100
11 reviews

"Rooms could be cleaner."

Vibe

25/100
5 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Amenities

23/100
7 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 65/100 based on reviews from business travelers.

"Accessible parking. Professional service."

Location

80/100
9 reviews

"Great location."

Service

56/100
10 reviews

"Service is relatively friendly."

Room

43/100
14 reviews

"Decently sized rooms, but poorly maintained."

Cleanliness

38/100
5 reviews

"Could use a good cleaning."

Rated 57/100 based on reviews from all travelers.

"Pool should be renewed. Vibe is not too good. Great location."

Location

83/100
119 reviews

"Great location near the airport. Parking is good and affordable." Far from city centre, but good shopping nearby. Reasonably accessible by car.

Service

53/100
224 reviews

"The service was acceptably friendly and professional, with decent reception staff." Shuttle service can be an issue. Housekeeping and management are lacking. Room service could have been improved.

Room

52/100
259 reviews

"Decently sized rooms with okay minibars." Rooms and bathrooms are inadequately cleaned, with subpar TV's. Rooms are badly-kept, and old, with poor furniture, but nice beds. Shower was ok.

Breakfast

51/100
45 reviews

"Decent and moderately priced breakfast."

Cleanliness

44/100
146 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

38/100
7 reviews

"Wifi quality could be improved."

Vibe

37/100
60 reviews

"Atmosphere not particularly friendly, giving poor vibes." Entrance area is not particularly attractive. Hotel could use some updating.

Amenities

28/100
81 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Pool

11/100
22 reviews

"Pool should be renewed."

Rated 55/100 based on reviews from families.

"Location is great."

Location

80/100
18 reviews

"Great location near the airport. Accessible parking."

Service

53/100
25 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Shuttle service can be an issue.

Breakfast

46/100
5 reviews

"Breakfast can be improved."

Room

43/100
36 reviews

"Poorly cleaned, poorly-maintained rooms with inadequate bathrooms and A/C." Comfortable beds.

Cleanliness

40/100
24 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

29/100
9 reviews

"Vibe is not too good."

Amenities

24/100
11 reviews

"Hotel buildings could use some improvement."

Pool

13/100
5 reviews

"Pool should be renewed."

Rated 68/100 based on reviews from couples.

"Good access to airport."

Location

80/100
11 reviews

"Great location."

Service

57/100
11 reviews

"Service is relatively friendly."

Breakfast

53/100
6 reviews

"Breakfast is average."

Room

51/100
14 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

40/100
10 reviews

"Rooms could be cleaner."

Vibe

25/100
5 reviews

"Vibe is not too good. Entrance area is not particularly attractive."

Amenities

23/100
7 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 56/100 based on reviews from solo travelers.

"Comfortable beds."

Location

79/100
7 reviews

"Great location."

Comfort

55/100
7 reviews

"Relatively comfortable, with good beds."

Room

49/100
14 reviews

"Rooms need regular maintenance. Comfortable beds."

Service

48/100
13 reviews

"Service could be improved."

Cleanliness

45/100
6 reviews

"Could use a good cleaning."

Rated 57/100 based on reviews from business travelers.

"Accessible parking. Great location."

Location

79/100
7 reviews

"Great location."

Service

56/100
9 reviews

"Service is relatively friendly."

Room

44/100
13 reviews

"Decently sized rooms, but poorly maintained."

Cleanliness

38/100
5 reviews

"Could use a good cleaning."

Rated 67/100 based on reviews from all travelers.

"Pool should be renewed. Vibe is not too good. Great location."

Location

72/100
10 reviews

"Great location."

Comfort

60/100
8 reviews

"Comfortable."

Service

55/100
15 reviews

"Service is adequate."

Room

52/100
15 reviews

"Rooms are alright, but bathrooms are not great."

Cleanliness

38/100
6 reviews

"Could use a good cleaning."

Amenities

24/100
6 reviews

"Hotel buildings could use some improvement."

Rated 67/100 based on reviews from families.

""

Service

50/100
5 reviews

"Service is adequate."

Room

48/100
5 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn O'Hare, an IHG Hotel in Chicago (O'Hare), you'll be within a 10-minute drive of Lake Park and Fashion Outlets of Chicago. This hotel is 2.4 mi (3.9 km) from Rivers Casino and 2.8 mi (4.5 km) from Donald E. Stephens Convention Center.

Stop by the hotel's restaurant, Bar Louie O Hare, for lunch or dinner. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.

Make yourself at home in one of the 245 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Rivers Casino - 4.1 km / 2.5 mi
Rosemont Theatre - 4.2 km / 2.6 mi
Donald E. Stephens Convention Center - 4.5 km / 2.8 mi
Parkway Bank Park Entertainment District - 4.9 km / 3 mi
Fashion Outlets of Chicago - 5.2 km / 3.2 mi
Harlem Irving Plaza - 5.5 km / 3.4 mi
Allstate Arena - 6.4 km / 4 mi
Lake Park - 7.2 km / 4.5 mi
Portage Park - 8.8 km / 5.5 mi
Skokie Theatre - 11.3 km / 7 mi
Concordia University Chicago - 11.4 km / 7.1 mi
Frank Lloyd Wright Home and Studio - 12.2 km / 7.6 mi
Ernest Hemingway Museum and House - 13.1 km / 8.1 mi
Swedish Covenant Hospital - 13.3 km / 8.3 mi
Glenview Park Golf Club - 13.8 km / 8.6 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 7.8 km / 4.9 mi
Chicago Midway Airport (MDW) - 51.6 km / 32.1 mi
Chicago, IL (PWK-Chicago Executive) - 20.2 km / 12.5 mi
Chicago, IL (DPA-Dupage) - 53.5 km / 33.2 mi

The preferred airport for Holiday Inn O'Hare, an IHG Hotel is Chicago O'Hare International Airport (ORD).

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 5259 square feet (489 square meters), including a conference center. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.

Green Sustainability

The hotel participates in IHG Green Programs

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Long-term parking (surcharge)
  • Parking (limited spaces)
  • Conference space size (meters) - 489
  • Swimming pool
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Bar/lounge
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Total number of rooms - 245
  • Number of floors - 11
    • Reception hall
    • Express check-in
    • Wheelchair-accessible van parking
    • Meeting rooms
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    • Television in common areas
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible pool
    • Wheelchair-accessible public washroom
    • Coffee shop or café
    • Free use of nearby fitness center
    • Free newspapers in lobby
    • Wedding services
    • Luggage storage
    • Grocery/convenience store
    • Porter/bellhop
    • 24-hour front desk
    • Safe-deposit box at front desk
    • Smoke-free property
    • Hiking/biking trails nearby
    • Free self parking
    • Conference space
    • Computer station
    • ATM/banking
    • Wheelchair accessible path of travel
    • Conference space size (feet) - 5259
    • Concierge services
    • 24-hour business center

    Airport & Shuttle Information

    O'Hare Airport, complimentary shuttle service 24 hours.O'Hare International Airport (3m)miles,Complimentary Shuttle Provided 24hrs a day

    Local Shuttle Info: Complimentary 24 hour bus shuttle to and from the O'Hare International Airport

    Breakfast Information

    The hotel offers a wide variety of breakfast options as well as breakfast buffets.

    Pet Friendly?

    Service animals complying with ADA Title lll regulations are allowed.

    Service animals not allowed

    Pet Friendly Hotel! Pet Deposit of $100.00, $50.00 refundable

    Parking Info

    Complimentary Free Parking available and the only hotel in the area that offers this

    Internet / WiFI

    Complimentary High Speed Wireless Internet throughout the entire hotel available

    Misc Fees / Policies

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: USD 12.95 per person (approximately)
    • Extended parking fee: USD 20 per day
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    • Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
    • Contactless check-in and contactless check-out are available.
    • Individually-wrapped food options are available for breakfast, lunch, and dinner.
    • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
    • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Cleaning Policies

    Here are some steps we put in place at the hotelCheck inWe added a table in front of the front desk equipped with sanitizer and to keep the distance between front desk and guestKey cleaning areas of hotel public areas and cleaning frequencyRegularly clean and disinfect key surfacesLobbyDisinfect floor, trash can every 2hoursDisinfect elevator buttons ,cars every 1hourDisinfect aisle door handle every 1hourDisinfect public phone every 2 hoursDisinfect public toilets every1 hour Restaurant andMeeting RoomsDisinfect floor, trash can every 2hoursDisinfect elevator buttons, cars every 1hourDisinfect aisle door handle every 1hourDisinfect public phone every 2 hoursDisinfect public toilets every1 hourDisinfect floor, trash can every2hoursDisinfect elevator buttons every 1hourDisinfect aisle door handle every 1hourDisinfect public phone every 1 hoursMake sure to keep the airflow in aisle of each floorFloor CorridorsNote:1.The frequency of cleani

    Property is cleaned with disinfectant

    Staff wears personal protective equipment

    Protective clothing is available to guests

    Masks are available to guests

    Gloves are available to guests

    Shield between guests and staff in main contact areas

    Guests are provided with free hand sanitizer

    Social distancing measures are in place

    Contactless check-in is available

    Individually-wrapped food options are available

    Individually-wrapped food options are available for breakfast

    Individually-wrapped food options are available for lunch

    Individually-wrapped food options are available for dinner

    Gap period enforced between guest stays - 72 hours

    Staff temperature checks are conducted regularly

    Bed sheets and towels are washed at a temperature of at least 60°C/140°F

    Commonly-touched surfaces are cleaned with disinfectant

    Property confirms they are implementing guest safety measures

    Contactless check-out is available

    Property follows sanitization practices of SafeStay (AHLA - USA)

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

    Property confirms they are implementing enhanced cleaning measures

    About Holiday Inn

    • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
    • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
    • Free high-speed internet access
    • Restaurants and bars on-site with good food and drinks for all ages
    • Indoor or Outdoor swimming pools based on location
    • Great exercise facilities
    • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

    The Holiday Inn highlights above are subject to change without notice.

    Hotel Rate Trends at Holiday Inn Chicago O'hare Area

    Rate fluctuations of Holiday Inn Chicago O'hare Area

    The chart above shows averages of prices for both group/meeting prices and the best individual traveler rates our system could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 43.1% in April 2020 and the highest average individual rate is $175 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Chicago O'hare Area in a month when rates are lower.

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