IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Holiday Inn Express Keene An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Room was musty and smelly."
Overall Score2.0/5
We checked in at three for a 4:00 wedding. Had no time to request a change. Room smelled horrible and we thought because we had dogs, it was due to dog smells. We noticed the carpet was damp over all the room. When we came back after the wedding, the smell was extremely pungent. We saw the front desk clerk in our hallway and he agreed. We got a discount for our dogs, but still paid $300 for a room that was the most disgusting Holiday Inn Express room we have ever stayed in! If you stay here, do not let them put you in Room 102. It’s horrible!
Denise R. (Individual traveler, booked 1 room), from
21-Jun-2022 Verified Review, stayed from Sat Jun 18 to Sun Jun 19 2022 at a $251.99 average nightly rate.
"I enjoyed my stay at the Holiday Inn Express."
Overall Score5.0/5
Although I was a guest for only one night, I found the Holiday Inn Express in Keane NH to be clean and neat. My room was clean and the bed was very comfortable. I did not use the pool, but did take a peek and it looked inviting. The staff was nice and polite. I would stay there again.
Amelia S. (Individual traveler, booked 1 room), from
20-Jun-2022 Verified Review, stayed from Sat Jun 18 to Sun Jun 19 2022 at a $227.80 average nightly rate.
"Room set up."
Overall Score3.0/5
The bathroom was very small and not having the sink in the bathroom made it difficult to prepare for the day.
Cindy M. (Individual traveler, booked 1 room), from
12-Oct-2020 Verified Review, stayed from Sat Oct 10 to Mon Oct 12 2020 at a $196.20 average nightly rate.
"Easy access to everything."
Overall Score4.0/5
Clean and comfortable. Helpful staff.
Linda T. (Individual traveler, booked 1 room), from
12-Oct-2020 Verified Review, stayed from Sat Oct 10 to Mon Oct 12 2020 at a $183.22 average nightly rate.
"Comfortable clean and minutes to downtown."
Overall Score4.0/5
This was the first time at the Holiday Inn in Keene. I found the Staff to be respectful and willing to make your stay enjoyable. The room was clean, bed comfortable and the water hot. Breakfast was hot and served right at 630 from a staff member who greeted you with a genuine smile. I will be coming back to the area next week and have already booked my reservation.
Michael N. (Individual traveler, booked 1 room), from
31-Oct-2019 Verified Review, stayed from Mon Oct 28 to Thu Oct 31 2019 at a $89.50 average nightly rate.
"Nice people working here"
Overall Score4.0/5
Lots of nice people working here. the room was clean and the price was what.
Kate M. (Individual traveler, booked 1 room), from
28-Oct-2019 Verified Review, stayed from Tue Oct 22 to Wed Oct 23 2019 at a $110.47 average nightly rate.
"Blinding window light."
Overall Score2.0/5
The room was clean and decent. Hotel was under construction but not bad. I checked in during the day and went to a wedding. Came back to my room around 1AM and was greeted by the super bright parking lot lights coming in the window. There was fake curtains screwed to the ceiling for looks, but these could not be pulled over the windows(I tried for 15 mins to hide the light). As the sun rose it came straight into the room for a even brighter light. Considering the entire purpose of a hotel room is to sleep in, I have to mark this down as I could not sleep in it.
William M. (Individual traveler, booked 1 room), from
17-Sep-2019 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2019 at a $166.94 average nightly rate.
"High price for an average hotel."
Overall Score3.0/5
We only stayed one night and were not informed prior to booking a room that the hotel was undergoing major remodeling. We were in town for a wedding and shortly after arriving we got a knock on our door. I was apprehensive to answer not knowing who it was and when asked the question was told it was the maintenance man. I asked what he needed and he said that he needed to hang new curtains in the room and that someone before him was supposed to get it done. We did see some curtain rods and clips on the table and had asked if he could come back another time as me and my wife were trying to get ready for a wedding. The man was insistent on getting it done and said it would be very quick. So low and behold we awkwardly waited for him to hang curtains.This is not an interruption we were happy about after spending $220 for a Hotel room. They did have a nice continental breakfast but it was shared between two hotel rooms due to the renovations. Had we have known this first, we would have stayed elsewhere.
Tim M. (Individual traveler, booked 1 room), from
15-Sep-2019 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2019 at a $206.00 average nightly rate.
"Not happy husband became ill! Couldn’t make the trip!"
Overall Score4.0/5
We never stayed over! My husband became ill and we couldn’t make the trip! We tried to get a courtesy reimbursement because we are loyal customers when we travel! Haven’t Hurd anything yet! Please reply!
Allen N. (Individual traveler, booked 1 room), from
10-Aug-2019 Verified Review, stayed from Mon Aug 05 to Tue Aug 06 2019 at a $130.00 average nightly rate.
"Weekend"
Overall Score4.0/5
Hotel was perfect for the wedding weekend. Close enough to where the venue was and close to shops and restaurants for when we weren't at the wedding festivities.
Kathryn M. (Individual traveler, booked 1 room), from
18-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $176.78 average nightly rate.
Summary of Verified Reviews
79
Good
Summary of 354 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Good budget hotel. Located near shopping areas. Fantastic service.
Location
93/100
25 reviews
Great location near lots of shopping.
Service
88/100
80 reviews
Efficient, friendly service with a nice reception.
Breakfast
79/100
39 reviews
Tasty breakfast.
Room
65/100
107 reviews
Rooms are quite clean and beds are standard.Rooms are small with complaints about maintenance, furnishing, and bathrooms.
Cleanliness
65/100
82 reviews
Room cleanliness is acceptable. Moderately clean hotel facilities.
Value
45/100
13 reviews
Value for money could be better.
Rated 72/100 based on reviews from families.
Great location. Great shopping.
Location
95/100
8 reviews
Great location.
Service
86/100
14 reviews
Friendly service and great reception.
Breakfast
77/100
8 reviews
Tasty breakfast.
Comfort
62/100
12 reviews
Beds are decent and generally comfortable.
Room
60/100
25 reviews
Rooms are OK with average beds but poor bathrooms.
Cleanliness
59/100
16 reviews
Room cleanliness is acceptable.
Value
47/100
6 reviews
Value for money could be better.
Rated 76/100 based on reviews from business travelers.
Friendly service. Great reception.
Service
90/100
6 reviews
Fantastic service.
Room
57/100
5 reviews
Room is all right.
Rated 70/100 based on reviews from couples.
Tasty breakfast. Fantastic service.
Service
84/100
6 reviews
Fantastic service.
Breakfast
81/100
7 reviews
Tasty breakfast.
Room
58/100
6 reviews
Room is all right.
Rated 71/100 based on reviews from all travelers.
Good budget hotel. Located near shopping areas. Fantastic service.
Location
93/100
25 reviews
Great location near lots of shopping.
Service
88/100
80 reviews
Efficient, friendly service with a nice reception.
Breakfast
79/100
39 reviews
Tasty breakfast.
Room
65/100
106 reviews
Rooms are quite clean and beds are standard.Rooms are small with complaints about maintenance, furnishing, and bathrooms.
Cleanliness
64/100
81 reviews
Room cleanliness is acceptable. Moderately clean hotel facilities.
Value
45/100
13 reviews
Value for money could be better.
Rated 73/100 based on reviews from families.
Great location. Great shopping.
Location
95/100
8 reviews
Great location.
Service
86/100
14 reviews
Friendly service and great reception.
Breakfast
77/100
8 reviews
Tasty breakfast.
Comfort
62/100
12 reviews
Beds are decent and generally comfortable.
Room
60/100
25 reviews
Rooms are OK with average beds but poor bathrooms.
Cleanliness
59/100
16 reviews
Room cleanliness is acceptable.
Value
47/100
6 reviews
Value for money could be better.
Rated 72/100 based on reviews from business travelers.
Friendly service. Great reception.
Service
90/100
6 reviews
Fantastic service.
Room
57/100
5 reviews
Room is all right.
Rated 67/100 based on reviews from couples.
Tasty breakfast. Fantastic service.
Service
84/100
6 reviews
Fantastic service.
Breakfast
81/100
7 reviews
Tasty breakfast.
Room
58/100
6 reviews
Room is all right.
Customer Reviews of Holiday Inn Express Keene An Ihg Hotel
4.1 of 5Overall
4.1 of 5Amenities
4.5 of 5Quality
4.1 of 5Location
4.3 of 5Cleanliness
4.3 of 5Comfort
4.1 of 5Condition
4.1 of 5Neighborhood
4.5 of 5Service
3.6 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
With a stay at Holiday Inn Express Keene, an IHG Hotel in Keene, you'll be within a 5-minute drive of Keene State College and Ashuelot River. This hotel is 13.4 mi (21.6 km) from Monadnock State Park and 1.3 mi (2.1 km) from Historic Main Street.
A complimentary buffet breakfast is included.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Ashuelot River - 1 km / 0.6 mi Cheshire Children's Museum - 1.5 km / 1 mi Keene State College - 1.7 km / 1.1 mi Historic Main Street - 1.7 km / 1.1 mi Thorne Sagendorph Art Gallery - 1.8 km / 1.1 mi Horatio Colony Museum - 1.9 km / 1.2 mi Historical Society of Cheshire County - 2 km / 1.2 mi Colonial Theatre - 2.2 km / 1.4 mi Central Square - 2.3 km / 1.4 mi Thorne-Sagendorph Art Gallery - 2.4 km / 1.5 mi Alumni Field - 3.6 km / 2.3 mi Stonewall Farm - 6.4 km / 3.9 mi Brentwood Golf Course - 8.6 km / 5.3 mi Granite Gorge - 10.7 km / 6.7 mi Chesterfield Gorge Natural Area - 10.8 km / 6.7 mi
The nearest airports are: Manchester-Boston Regional Airport (MHT) - 90.4 km / 56.2 mi Springfield, VT (VSF-Hartness State) - 66.7 km / 41.4 mi
The preferred airport for Holiday Inn Express Keene, an IHG Hotel is Manchester-Boston Regional Airport (MHT).
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Uncovered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Shared microwave
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Braille or raised signage
Assistive listening devices available
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Year Built - 1989
Total number of rooms - 80
Number of floors - 2
Professional property host/manager
LGBTQ friendly
Roll-in shower
Internet access - wireless
Accessible bathroom
Free buffet breakfast
Free breakfast
Express check-out
Multilingual staff
Business center
24-hour front desk
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Smoke-free property
Laundry facilities
Use of nearby fitness center (discount)
Elevator
Free self parking
Fitness facilities
Airport & Shuttle Information
Manchester-Boston Regional Airport (MHT)57.0 miles away. Taxi or Car Rentals not included in accommodations.
Local Shuttle Info: Hotel Shuttle not available. Please contact Thomas Transporation located in Keene NH for transportation options.
Breakfast Information
Rates include a hot buffet breakfast, including cheese omelets, scrambled eggs, sausage, bacon, biscuits and gravy, buttermilk pancakes, fruit, yogurt, gluten free breakfast breads, fresh bagels, juice, coffee, milk, tea, hot cereal, cold cereal, cinnamon buns, and cheese.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 110
Pet maximum weight in kg is 50
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Small dogs aound 50lbs.or less allowed for a $25 pet fee, not to exceed $100.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 6:00 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property confirms they are implementing enhanced cleaning measures
About Holiday Inn Express
Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
Have their own 100% Arabica Smart Roast Coffee
Free high-speed internet service in every room
eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
