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Quality Inn & Conference Center

5501 National Rd E, Richmond, IN 47374 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Richmond Mall
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.5/5

Based on 30 guest reviews

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  • Free long-term parking
  • Pool umbrellas
  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Free breakfast
  • Fitness facilities
  • Stair-free path to entrance
Select Your Room:
12/06/2021 - 12/07/2021
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Conference Center

Below are the verified reviews from guests that we have booked recently:
"Shit Ball"
Overall Score1.0/ 5
S h I t ball screaming fucks.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Thu Jul 29 to Fri Jul 30 2021 at a $135.00 average nightly rate.
"Dirty,scam"
Overall Score2.0/ 5
There was dirty socks In the bathroom and behind the couch. The floors looked like they had not been vacuumed in weeks. And the air conditioner was nasty and falling apart. I had to pay a $150 deposit.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Thu Jul 29 to Fri Jul 30 2021 at a $135.00 average nightly rate.
"Okay"
Overall Score4.0/ 5
I found the hotel…clean and accommodating..one evening when returning many young men standing around the front entrance was not appealing. As a single woman it did not impress.
(Individual traveler, booked 1 room), from US flag
26-Jun-2021 Verified Review, stayed from Sun Jun 20 to Wed Jun 23 2021 at a $82.99 average nightly rate.
"Absolutely Horrible"
Overall Score1.0/ 5
We were told we could have our dogs there even when we told them their breed and size when we made our reservation. Once we got up to our room they made me come down to the front desk and told us we had to leave because our dogs were too big. They kicked my family and we have three young kids out in 18° weather. We were only staying there for a night because our house had to be worked on. We were out in the cold for four hours because you cnt check in to other hotels until 3. The whole situation is ridiculous!
(Individual traveler, booked 1 room), from US flag
19-Feb-2021 Verified Review, stayed from Tue Feb 16 to Wed Feb 17 2021 at a $76.99 average nightly rate.
"Average, nothing exceptional, decent service."
Overall Score3.0/ 5
Stay was during the Coronavirus stay at home period. little was offered, but it served the purpose.
(Individual traveler, booked 1 room), from US flag
25-May-2020 Verified Review, stayed from Fri May 22 to Sat May 23 2020 at a $63.03 average nightly rate.
"Shower"
Overall Score4.0/ 5
Room is good but shower is very bad, either not all There or broken. Hah to tie it in place with washcloth.
(Individual traveler, booked 1 room), from US flag
23-Sep-2019 Verified Review, stayed from Thu Sep 19 to Mon Sep 23 2019 at a $64.35 average nightly rate.
"Relaxing and Convenient."
Overall Score4.0/ 5
During our stay, the room was very nice and cool with the conveniences that made our stay very enjoyable. The employees were very friendly and helpful. We thought the morning breakfast had a nice variety to choose from. It was so nice I wished we could have stayed a little longer.
(Individual traveler, booked 1 room), from US flag
06-Jul-2019 Verified Review, stayed from Fri Jun 28 to Sun Jun 30 2019 at a $90.00 average nightly rate.
"Not like website."
Overall Score1.0/ 5
Customer service at night VERY rude. No spa. Pool not heated. Rooms outdated. Do not recommend this hotel at all !
(Individual traveler, booked 1 room), from US flag
28-May-2019 Verified Review, stayed from Sun May 26 to Mon May 27 2019 at a $64.00 average nightly rate.
"Cleanliness and honesty."
Overall Score3.0/ 5
Our room was $80 and was a handicapped room on the third floor. My Husband is in a wheelchair and it would have been rather difficult getting him down three flights of stairs if something had happened. Upon check in, I moved the chair to make room for his wheelchair and found the wrapper for a sanitary napkin under the chair. The website stated there was a hot tub and a pool. The hot tub was cemented over and the pool was closed. Upon check out, I stripped the bed and put linens and trash in the bath tub. I realized later I had left a compression sock hanging in the shower and went back for it. It had not been turned in by housekeeping and when the Lady from the front desk went to the room, 330, it was still hanging in the shower even though the room had been "cleaned". I went down the street to a nicer hotel for almost half the price. I will do so in the future.
(Individual traveler, booked 1 room), from US flag
27-Feb-2019 Verified Review, stayed from Fri Feb 22 to Mon Feb 25 2019 at a $71.00 average nightly rate.

Summary of Verified Reviews

73
Fair

Summary of 907 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 73/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and offers nearby parking areas."

Location

90/100
67 reviews

"Great location with good access by car."

Service

76/100
175 reviews

"Fairly professional and warm service, but poor management."

Comfort

74/100
172 reviews

"Comfortable rooms and beds. Small bathrooms but not so noisy."

Room

62/100
284 reviews

"Decent rooms with standard TV's, but substandard maintenance." Complaints about age, cleanliness, and furnishing of the rooms. Small rooms and poorly cleaned bathrooms. Excellent beds and great views. Shower can be a problem. Kitchenettes and minibars are as expected.

Breakfast

52/100
81 reviews

"Breakfast is average."

Cleanliness

47/100
202 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

42/100
7 reviews

"Wifi quality could be improved."

Amenities

38/100
84 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Handicap accessible facilities are all right.

Food

37/100
24 reviews

"Poorly rated food, particularly desserts."

Vibe

35/100
50 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish. Fine for a budget trip.

Pool

28/100
47 reviews

"Pool should be renewed."

Wellness Area

10/100
7 reviews

"Poorly reviewed fitness area."

Rated 64/100 based on reviews from families.

"Location is great. Great service."

Location

89/100
12 reviews

"Great location."

Service

81/100
35 reviews

"Adequately professional and very friendly service with good reception."

Comfort

74/100
34 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Room

57/100
57 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.

Breakfast

51/100
19 reviews

"Breakfast is average."

Cleanliness

49/100
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

38/100
23 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Food

35/100
6 reviews

"Food could be better."

Vibe

32/100
13 reviews

"Vibe is not too good. Atmosphere could be friendlier."

Pool

28/100
12 reviews

"Pool should be renewed."

Rated 67/100 based on reviews from couples.

"Good accessibility by car."

Location

91/100
15 reviews

"Great location with good access by car."

Comfort

77/100
28 reviews

"Comfortable rooms and beds."

Service

74/100
21 reviews

"Friendly service."

Room

60/100
42 reviews

"Great beds in okay rooms." Complaints about maintenance and cleanliness in rooms and bathrooms.

Breakfast

46/100
11 reviews

"Breakfast can be improved."

Cleanliness

42/100
31 reviews

"Bathrooms and rooms are untidy."

Amenities

33/100
12 reviews

"Hotel buildings could use some improvement."

Pool

30/100
8 reviews

"Pool should be renewed."

Vibe

25/100
7 reviews

"Vibe is not too good."

Rated 70/100 based on reviews from solo travelers.

"Location is great. High comfort."

Location

88/100
8 reviews

"Great location."

Comfort

77/100
16 reviews

"Wonderful beds and comfort with acceptable noise level."

Service

76/100
16 reviews

"Friendly service."

Room

61/100
22 reviews

"Great beds in okay rooms." Inadequately cleaned and maintained rooms and bathrooms.

Breakfast

53/100
7 reviews

"Breakfast is average."

Cleanliness

50/100
13 reviews

"Rooms could be cleaner."

Amenities

39/100
6 reviews

"Hotel buildings could use some improvement."

Vibe

29/100
8 reviews

"Vibe is not too good."

Rated 65/100 based on reviews from business travelers.

"Great location."

Location

88/100
6 reviews

"Great location."

Service

78/100
8 reviews

"Friendly service."

Comfort

68/100
7 reviews

"Comfortable."

Room

44/100
13 reviews

"Guests complained about bathrooms and general cleanliness of the rooms." Shower can be a problem.

Cleanliness

43/100
11 reviews

"Rooms could be cleaner."

Rated 64/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and offers nearby parking areas."

Location

90/100
67 reviews

"Great location with good access by car."

Service

76/100
175 reviews

"Fairly professional and warm service, but poor management."

Comfort

74/100
172 reviews

"Comfortable rooms and beds. Small bathrooms but not so noisy."

Room

62/100
284 reviews

"Decent rooms with standard TV's, but substandard maintenance." Complaints about age, cleanliness, and furnishing of the rooms. Small rooms and poorly cleaned bathrooms. Excellent beds and great views. Shower can be a problem. Kitchenettes and minibars are as expected.

Breakfast

53/100
80 reviews

"Breakfast is average."

Cleanliness

47/100
202 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

42/100
7 reviews

"Wifi quality could be improved."

Amenities

38/100
84 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating. Handicap accessible facilities are all right.

Food

37/100
24 reviews

"Poorly rated food, particularly desserts."

Vibe

35/100
50 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier. Hotel is relatively stylish.

Pool

28/100
47 reviews

"Pool should be renewed."

Wellness Area

10/100
7 reviews

"Poorly reviewed fitness area."

Rated 61/100 based on reviews from families.

"Location is great. Great service."

Location

89/100
12 reviews

"Great location."

Service

81/100
35 reviews

"Adequately professional and very friendly service with good reception."

Comfort

74/100
34 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Room

57/100
57 reviews

"Rooms are standard overall, but very spacious with comfortable beds." Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.

Breakfast

51/100
19 reviews

"Breakfast is average."

Cleanliness

49/100
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

38/100
23 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Food

35/100
6 reviews

"Food could be better."

Vibe

32/100
13 reviews

"Vibe is not too good. Atmosphere could be friendlier."

Pool

28/100
12 reviews

"Pool should be renewed."

Rated 64/100 based on reviews from couples.

"Good accessibility by car."

Location

91/100
15 reviews

"Great location with good access by car."

Comfort

77/100
28 reviews

"Comfortable rooms and beds."

Service

74/100
21 reviews

"Friendly service."

Room

60/100
42 reviews

"Great beds in okay rooms." Complaints about maintenance and cleanliness in rooms and bathrooms.

Breakfast

48/100
10 reviews

"Breakfast can be improved."

Cleanliness

42/100
31 reviews

"Bathrooms and rooms are untidy."

Amenities

33/100
12 reviews

"Hotel buildings could use some improvement."

Pool

30/100
8 reviews

"Pool should be renewed."

Vibe

25/100
7 reviews

"Vibe is not too good."

Rated 67/100 based on reviews from solo travelers.

"Location is great. High comfort."

Location

88/100
8 reviews

"Great location."

Comfort

77/100
16 reviews

"Wonderful beds and comfort with acceptable noise level."

Service

76/100
16 reviews

"Friendly service."

Room

61/100
22 reviews

"Great beds in okay rooms." Inadequately cleaned and maintained rooms and bathrooms.

Breakfast

53/100
7 reviews

"Breakfast is average."

Cleanliness

50/100
13 reviews

"Rooms could be cleaner."

Amenities

39/100
6 reviews

"Hotel buildings could use some improvement."

Vibe

29/100
8 reviews

"Vibe is not too good."

Rated 48/100 based on reviews from business travelers.

"Great location."

Location

88/100
6 reviews

"Great location."

Service

78/100
8 reviews

"Friendly service."

Comfort

68/100
7 reviews

"Comfortable."

Room

44/100
13 reviews

"Guests complained about bathrooms and general cleanliness of the rooms." Shower can be a problem.

Cleanliness

43/100
11 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn and Conference Center places you in the heart of Richmond, within a 5-minute drive of Richmond Mall and Glenn Miller Park. This hotel is 1.8 mi (3 km) from Hayes Arboretum and 3.7 mi (6 km) from Indiana Football Hall of Fame.

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 40-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Richmond Mall - 1.9 km / 1.2 mi
Hayes Arboretum - 2.5 km / 1.5 mi
Glenn Miller Park - 4 km / 2.5 mi
Indiana Football Hall of Fame - 6 km / 3.7 mi
Wayne County Historical Museum - 6 km / 3.7 mi
Depot District - 6.1 km / 3.8 mi
Veterans Memorial Park - 7.1 km / 4.4 mi
Joseph Moore Museum - 8.3 km / 5.1 mi
Middlefork Reservoir Park - 8.7 km / 5.4 mi
Earlham College - 8.7 km / 5.4 mi
Reid Hospital and Health Care Services - 10.2 km / 6.3 mi
Indiana University East - 10.6 km / 6.6 mi
Wayne County Fairgrounds - 12.5 km / 7.8 mi
Richmond State Hospital - 17.8 km / 11.1 mi
Levi Coffin House - 18.7 km / 11.6 mi

The preferred airport for Quality Inn and Conference Center is James M. Cox Dayton Intl. Airport (DAY) - 58.5 km / 36.4 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has facilities measuring 4740 square feet (440 square meters), including a conference center. Free self parking is available onsite.

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.

Green Sustainability

Yes

Amenities you and your pet will enjoy

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Free long-term parking
  • Pool umbrellas
  • Number of meeting rooms - 3
  • Conference space size (meters) - 440
  • Swimming pool
  • Free wired Internet
  • Free WiFi
  • Braille or raised signage
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Indoor pool
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Multilingual staff
  • Conference center
  • Wheelchair-accessible meeting spaces/business center
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Number of buildings/towers - 1
  • Total number of rooms - 135
  • Number of floors - 4
  • No cribs (infant beds) available
  • Banquet hall
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Vending machine
  • Reception hall
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Picnic area
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Wedding services
  • 24-hour fitness facilities
  • Billiards or pool table
  • 24-hour front desk
  • Smoke-free property
  • Free self parking
  • Conference space
  • ATM/banking
  • Pool sun loungers
  • Conference space size (feet) - 4740
  • 24-hour business center

Airport & Shuttle Information

Dayton International Airport, 27 miles west. Taxi fee around $60

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free continential Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

$25.00 Per Room per stay.Service dogs no charge

Parking Info

Free Parking, front and back of Hotel, also Truck parking

Internet / WiFI

Free WI/FI

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality and Projections at Quality Inn and Conference Center

Rate fluctuations of Quality Inn and Conference Center

The graph above is fluctuations of room rates for both our group prices and the lowest online individual prices our system could find at the time the group/meeting bid was submitted. The best group discount displayed is 39.6% in the month of March 2019 and the highest average individual rate is $149 in the month of March 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn and Conference Center in a month when rates are lower.

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