Cleaning Policy: We will be launching the Hilton CleanStay program in June. This is in partnership with Lysol and Mayo Clinic which enhances the already robust cleaning programs in place at Hilton.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Great service and nice hotel."
Overall Score4.0/5
Very clean and nice.
Harry M. (Individual traveler, booked 1 room), from
16-Mar-2021 Verified Review, stayed from Sat Mar 13 to Sun Mar 14 2021 at a $112.99 average nightly rate.
"Not Impressed"
Overall Score4.0/5
Asked to be on the 4th floor didnt have a pool view I asked for at all and they put me all the way in the back of the hotel definitely wont be going back.
Ricky M. (Individual traveler, booked 1 room), from
10-Mar-2021 Verified Review, stayed from Sun Mar 07 to Mon Mar 08 2021 at a $143.99 average nightly rate.
"Very Good"
Overall Score4.0/5
Very nice as usual. Just one thing. The shower curtain had mold on the inside.
Victor R. (Individual traveler, booked 1 room), from
05-Nov-2018 Verified Review, stayed from Fri Nov 02 to Sun Nov 04 2018 at a $101.53 average nightly rate.
Summary of Verified Reviews
88
Excellent
Summary of 1,496 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good airport hotel. Close to Metro Area. Awesome rooms and service in a great location. Great pool."
Location
92/100
201 reviews
"Great location near the airport."Shopping and parking accessibility is top-notch.
Service
90/100
332 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Good shuttle service.Management is alright, but housekeeping is not great.
Pool
88/100
62 reviews
"Clean pool area."
Value
77/100
55 reviews
"Best value for money. High priced breakfast. Affordable food."
Wellness Area
76/100
17 reviews
"Awesome wellness and fitness areas."
Cleanliness
74/100
194 reviews
"Clean hotel facilities."Rooms and pool area moderately clean but bathrooms are poorly cleaned.
Breakfast
73/100
36 reviews
"Tasty yet pricey breakfasts."
Amenities
73/100
102 reviews
"Great hotel grounds and buildings. Entrance area is ok."Adequate meeting & event facilities. Beautiful architecture.
Room
70/100
317 reviews
"Great, reasonably-sized rooms."Great balconies and views, comfortable beds, and clean enough rooms.Small rooms and poorly cleaned bathrooms.Older, poorly maintained rooms with subpar kitchenettes and furniture.Shower can be a problem.
Comfort
69/100
148 reviews
"Room size and comfort are OK, but beds are great."A bit too noisy and some complaints about the size of the bathrooms.
Food
68/100
94 reviews
"Decent, affordable dining experience and menu."
WiFi
26/100
9 reviews
"Wifi quality could be improved."
Rated 82/100 based on reviews from families.
"Accessible parking. Clean hotel facilities."
Service
89/100
51 reviews
"Efficient, friendly service with a nice reception."Good shuttle service.
Location
89/100
38 reviews
"Great location near the airport."
Pool
86/100
11 reviews
"Great pool."
Cleanliness
73/100
41 reviews
"Clean hotel facilities. Room cleanliness is acceptable."
Breakfast
70/100
11 reviews
"Tasty breakfast."
Comfort
69/100
30 reviews
"Rooms are of average size, not too noisy, and comfortable enough."Excellent beds but small bathrooms.
Room
68/100
61 reviews
"Rooms are of average size, and moderately well-maintained, with nice beds."Small bathrooms and poor room maintenance.
Food
62/100
18 reviews
"Food is all right."
Rated 84/100 based on reviews from couples.
"Good shuttle service. Professional service."
Location
95/100
24 reviews
"Great location near the airport."
Service
88/100
34 reviews
"Service is professional and friendly."
Comfort
72/100
19 reviews
"Comfortable rooms and beds."
Cleanliness
71/100
12 reviews
"Clean."
Room
67/100
30 reviews
"Typical rooms with comfy beds, although bathrooms are not highly reviewed."
Rated 79/100 based on reviews from solo travelers.
"Terrific location. Great service."
Location
94/100
10 reviews
"Great location near the airport."
Service
86/100
13 reviews
"Friendly service."
Amenities
74/100
6 reviews
"Nice building."
Cleanliness
66/100
10 reviews
"Room cleanliness is acceptable."
Comfort
64/100
8 reviews
"Comfortable."
Vibe
60/100
5 reviews
"Decent vibe."
Room
54/100
18 reviews
"Fairly clean rooms, but inadequate bathrooms."
Rated 80/100 based on reviews from business travelers.
"Nice building. Comfortable beds."
Service
91/100
7 reviews
"Fantastic service."
Cleanliness
71/100
6 reviews
"Clean."
Comfort
66/100
5 reviews
"Comfortable."
Room
61/100
11 reviews
"Room is all right."
Food
60/100
5 reviews
"Food is all right."
Rated 82/100 based on reviews from all travelers.
"Very good airport hotel. Close to Metro Area. Awesome rooms and service in a great location. Great pool."
Location
94/100
192 reviews
"Great location near the airport. Excellent parking and car access."
Service
90/100
324 reviews
"Efficient, cheerful service, particularly at the restaurant, and good reception."Good shuttle service.Management is alright, but housekeeping is not great.
Pool
88/100
62 reviews
"Clean pool area."
Value
81/100
50 reviews
"Best value for money. High priced breakfast. Affordable food."
Breakfast
76/100
34 reviews
"Tasty yet pricey breakfasts."
Wellness Area
76/100
17 reviews
"Awesome wellness and fitness areas."
Amenities
73/100
101 reviews
"Great hotel grounds and buildings. Entrance area is ok."Adequate meeting & event facilities. Beautiful architecture.
Cleanliness
73/100
189 reviews
"Clean hotel facilities."Rooms and pool area moderately clean but bathrooms are poorly cleaned.
Room
71/100
308 reviews
"Great, reasonably-sized rooms."Great balconies and views, comfortable beds, and clean enough rooms.Small rooms and poorly cleaned bathrooms.Older, poorly maintained rooms with subpar kitchenettes and furniture.Shower can be a problem.
Food
68/100
91 reviews
"Dining experience could be nicer. Decent menu, and affordable food."
WiFi
15/100
8 reviews
"Wifi quality could be improved."
Rated 82/100 based on reviews from families.
"Clean hotel facilities."
Location
91/100
36 reviews
"Great location near the airport."
Service
89/100
50 reviews
"Efficient, friendly service with a nice reception."
Pool
86/100
11 reviews
"Great pool."
Breakfast
73/100
10 reviews
"Tasty breakfast."
Cleanliness
72/100
38 reviews
"Clean hotel facilities. Room cleanliness is acceptable."
Comfort
70/100
28 reviews
"Rooms are of average size, not too noisy, and comfortable enough."Excellent beds but small bathrooms.
Room
69/100
57 reviews
"Rooms are of average size, and moderately well-maintained, with nice beds."Small bathrooms and poor room maintenance.
Food
64/100
17 reviews
"Food is all right."
Rated 84/100 based on reviews from couples.
"Good shuttle service. Professional service."
Location
95/100
24 reviews
"Great location near the airport."
Service
90/100
32 reviews
"Service is professional and friendly."
Cleanliness
71/100
12 reviews
"Clean."
Comfort
71/100
17 reviews
"Comfortable rooms and beds."
Room
67/100
27 reviews
"Typical rooms with comfy beds, although bathrooms are not highly reviewed."
Rated 72/100 based on reviews from solo travelers.
"Terrific location. Great service."
Location
94/100
10 reviews
"Great location near the airport."
Service
86/100
13 reviews
"Friendly service."
Amenities
74/100
5 reviews
"Nice building."
Cleanliness
66/100
9 reviews
"Room cleanliness is acceptable."
Comfort
64/100
8 reviews
"Comfortable."
Vibe
60/100
5 reviews
"Decent vibe."
Room
54/100
18 reviews
"Fairly clean rooms, but inadequate bathrooms."
Rated 70/100 based on reviews from business travelers.
"Comfortable beds."
Service
91/100
6 reviews
"Fantastic service."
Cleanliness
71/100
6 reviews
"Clean."
Comfort
66/100
5 reviews
"Comfortable."
Room
61/100
11 reviews
"Room is all right."
Rated 76/100 based on reviews from all travelers.
"Very good airport hotel. Close to Metro Area. Awesome rooms and service in a great location. Great pool."
Service
90/100
6 reviews
"Fantastic service."
Location
88/100
6 reviews
"Great location."
Room
59/100
6 reviews
"Room is all right."
Customer Reviews of Hilton Phoenix Airport
4.4 of 5Overall
4.3 of 5Amenities
5.0 of 5Location
4.5 of 5Cleanliness
4.5 of 5Comfort
4.4 of 5Condition
4.2 of 5Neighborhood
4.5 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
When you stay at Hilton Phoenix Airport in Phoenix, you'll be near the airport, a 5-minute drive from Arizona State University and 5 minutes from Tempe Town Lake. This 4-star hotel is 4.9 mi (7.9 km) from Phoenix Zoo and 6.4 mi (10.4 km) from Old Town.
Grab a bite to eat at Rennicks Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 259 guestrooms featuring refrigerators. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Private bathrooms have designer toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Salt River - 2.5 km / 1.6 mi Tempe Town Lake - 4 km / 2.5 mi Tempe Center for the Arts - 4.1 km / 2.5 mi Arizona State University - 4.3 km / 2.6 mi Mill Avenue District - 4.6 km / 2.9 mi Diablo Stadium - 4.6 km / 2.9 mi Tempe Beach Park - 4.9 km / 3 mi Sun Devil Stadium - 6 km / 3.7 mi LEGOLAND® Discovery Center - 6.7 km / 4.1 mi Sea Life Aquarium - 6.7 km / 4.1 mi Arizona Mills Mall - 6.9 km / 4.3 mi Papago Park - 7 km / 4.3 mi Hole in the Rock - 7 km / 4.4 mi Oasis Water Park - 7.2 km / 4.5 mi Celebrity Theater - 7.3 km / 4.5 mi
The nearest airports are: Sky Harbor International Airport (PHX) - 5.2 km / 3.3 mi Scottsdale, AZ (SCF) - 28.9 km / 17.9 mi Chandler, AZ (CHD-Chandler Municipal) - 31.9 km / 19.8 mi Mesa, AZ (MSC-Falcon Field Municipal) - 26.6 km / 16.5 mi Phoenix - Mesa Gateway Airport (AZA) - 41.4 km / 25.7 mi
The preferred airport for Hilton Phoenix Airport is Sky Harbor International Airport (PHX).
Featured amenities include wired Internet access (surcharge), a 24-hour business center, and express check-out. Planning an event in Phoenix? This hotel has facilities measuring 11000 square feet (1022 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours).
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.
Green Sustainability
We have a recycle program for paper & aluminum We have a linen reuse programWe have installed low wattage led lighting
Amenities / Features
Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 18
Gift shops or newsstand
Dry cleaning/laundry service
Mountain biking nearby
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Meeting rooms
Conference space size (meters) - 1022
Wired internet access - surcharge
Wheelchair-accessible registration desk
WiFi (surcharge)
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Number of bars/lounges - 1
Designated smoking areas
Braille or raised signage
Number of outdoor pools - 1
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Accessible bathroom
24-hour fitness facilities
Year Built - 1989
Total number of rooms - 259
Number of floors - 4
Professional property host/manager
Free airport transportation
Luggage storage
Express check-out
Porter/bellhop
Multilingual staff
Business center
24-hour front desk
Breakfast available (surcharge)
Number of restaurants - 1
Wheelchair-accessible meeting spaces/business center
Safe-deposit box at front desk
Number of coffee shops/cafes - 1
Hiking/biking trails nearby
Laundry facilities
Elevator
Free self parking
Conference space
Terrace
ATM/banking
Wheelchair accessible path of travel
Conference space size (feet) - 11000
Concierge services
24-hour business center
Airport & Shuttle Information
We are located 1.5 Miles from Sky Harbor International Airport and we provide 24 Hour complimentary Shuttle Service to and from.
Local Shuttle Info: If we have time between airport runs we are happy to assist with local shuttle service in a 3 mile radius.
Breakfast Information
Enjoy our three meal a day Rennick’s Restaurant offering a Cross Cultural menu with a Southwest Flair or for lunch and dinner the casual open kitchen design of our Rim Rock Lounge.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Do not allow pets / Service animals are allowed
Parking Info
Complimentary self parking located for our hotel guests.
Internet / WiFI
Wifi is included for all Hilton Honors members. Can be included in group rate. $9.95 daily Wifi charge for standard guests.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for full breakfast: USD 19 per person (approximately)
Fee for in-room wireless Internet: USD 3.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 3.95 (rates may vary)
Fee for wireless Internet in public areas: USD 3.95 (rates may vary)
Fee for wired Internet in public areas: USD 3.95 (rates may vary)
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 45.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
Deposit: USD 50.00 per night
We have included all charges provided to us by the property.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
We will be launching the Hilton CleanStay program in June. This is in partnership with Lysol and Mayo Clinic which enhances the already robust cleaning programs in place at Hilton.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
Property confirms they are implementing enhanced cleaning measures
About Hilton Hotels and Resorts
Bed & Breakfast Packages for two at select locations
Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
Pre-arrival planning services
Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
