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SureStay Hotel by Best Western Vallejo Napa Valley

300 Fairgrounds Dr, Vallejo, CA 94589 US near Exit 33b a on I-80 (~1.1mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Sutter Solano Medical Center
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Select Your Room:
01/25/2022 - 01/26/2022
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7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Hotel by Best Western Vallejo Napa Valley

Below are the verified reviews from guests that we have booked recently:
"Threatening harassing embarrassing unconformable."
Overall Score3.0/ 5
Horrible Experience
(Individual traveler, booked 1 room), from US flag
25-May-2021 Verified Review, stayed from Sat May 22 to Sun May 23 2021 at a $153.99 average nightly rate.
"Very bad area, no handicappe access as told."
Overall Score1.0/ 5
We called ahead and were advised that handicapped room was avaible. Woman at desk when we arived confirmed. When to room to find no handicapped provisions and room was not up to Best Western standards. Also very poor neighborhood. Were very disapoined in Best Western. All our other stays had been very nice.
(Individual traveler, booked 1 room), from US flag
10-Nov-2020 Verified Review, stayed from Sat Nov 07 to Sun Nov 08 2020 at a $113.99 average nightly rate.
"Clean, Good Customer Service but Elevator not working."
Overall Score3.0/ 5
Good Customer Service, clean but elevator not working. Our room was on the third floor.
(Individual traveler, booked 1 room), from US flag
20-Apr-2019 Verified Review, stayed from Wed Apr 17 to Thu Apr 18 2019 at a $83.69 average nightly rate.
"I liked it here."
Overall Score3.0/ 5
Rooms is nice. Customer service is alright. People are not that welcoming but the area is good not to much noise it’s pretty quiet. I would definitely come back again.
(Individual traveler, booked 1 room), from US flag
10-Jan-2019 Verified Review, stayed from Sat Jan 05 to Fri Jan 11 2019 at a $54.53 average nightly rate.
"WE HAVE NO HOT WATER DURING OUR two DAYS STAY IN THE HOTEL."
Overall Score1.0/ 5
THE HOTEL STAFF. THEY DO NOT KNOW WHEN WILL BE THE HOT WATER BE FIXED.
(Group coordinator, booked 2 rooms), from US flag
19-Nov-2018 Verified Review, stayed from Fri Nov 16 to Sun Nov 18 2018 at a $89.99 average nightly rate.

Summary of Verified Reviews

65
Poor

Summary of 603 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 65/100 based on reviews from all travelers.

"Easily accessible by car and offers nearby parking areas. Service could be improved."

Location

67/100
71 reviews

"Location is ok. Easy car access but inadequate parking."

Breakfast

53/100
22 reviews

"Breakfast is average."

Room

53/100
147 reviews

"Great beds and relatively new rooms." Poorly maintained and cleaned rooms. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Large rooms, and good minibars. Shower can be a problem.

Service

47/100
93 reviews

"Problems with management professionalism." Service is friendly enough, with acceptable reception staff. Hotel security can be an issue.

WiFi

45/100
8 reviews

"Wifi quality could be improved."

Cleanliness

43/100
91 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

15/100
34 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 58/100 based on reviews from families.

""

Location

62/100
25 reviews

"Location is ok. Accessible by car, but parking is a hassle."

Room

49/100
42 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

WiFi

46/100
5 reviews

"Complaints about WiFi."

Service

45/100
24 reviews

"Complaints about reception and the friendliness of staff."

Cleanliness

40/100
29 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

17/100
10 reviews

"Hotel buildings could use some improvement."

Rated 61/100 based on reviews from solo travelers.

"Comfortable beds."

Location

69/100
8 reviews

"Location is ok."

Comfort

62/100
6 reviews

"Comfortable."

Room

51/100
14 reviews

"Rooms are acceptable but need cleaning."

Service

47/100
12 reviews

"Service could be friendlier."

Cleanliness

41/100
6 reviews

"Rooms could be cleaner."

Amenities

15/100
5 reviews

"Hotel buildings could use some improvement."

Rated 66/100 based on reviews from couples.

""

Location

69/100
10 reviews

"Location is ok."

Cleanliness

49/100
9 reviews

"Rooms could be cleaner."

Service

48/100
8 reviews

"Generally poor but acceptably friendly service."

Room

45/100
14 reviews

"Poorly maintained and cleaned rooms."

Rated 50/100 based on reviews from business travelers.

"Good accessibility by car."

Service

42/100
7 reviews

"Service could be improved."

Room

40/100
12 reviews

"Room needs to be improved."

Rated 57/100 based on reviews from all travelers.

"Easily accessible by car and offers nearby parking areas. Service could be improved."

Location

67/100
68 reviews

"Location is ok. Easy car access but inadequate parking."

Breakfast

53/100
22 reviews

"Breakfast is average."

Room

53/100
146 reviews

"Great beds and relatively new rooms." Poorly maintained and cleaned rooms. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Large rooms, and good minibars. Shower can be a problem.

Service

47/100
91 reviews

"Problems with management professionalism." Service is friendly enough, with acceptable reception staff. Hotel security can be an issue.

WiFi

45/100
8 reviews

"Wifi quality could be improved."

Cleanliness

42/100
90 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

15/100
34 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Rated 53/100 based on reviews from families.

""

Location

63/100
24 reviews

"Location is ok. Accessible by car, but parking is a hassle."

Room

49/100
42 reviews

"Inadequately cleaned and maintained rooms and bathrooms." Comfortable beds.

WiFi

46/100
5 reviews

"Complaints about WiFi."

Service

45/100
24 reviews

"Complaints about reception and the friendliness of staff."

Cleanliness

40/100
28 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

17/100
10 reviews

"Hotel buildings could use some improvement."

Rated 58/100 based on reviews from solo travelers.

"Comfortable beds."

Location

69/100
8 reviews

"Location is ok."

Comfort

62/100
6 reviews

"Comfortable."

Room

51/100
14 reviews

"Rooms are acceptable but need cleaning."

Service

47/100
12 reviews

"Service could be friendlier."

Cleanliness

41/100
6 reviews

"Rooms could be cleaner."

Amenities

15/100
5 reviews

"Hotel buildings could use some improvement."

Rated 50/100 based on reviews from business travelers.

"Good accessibility by car."

Service

42/100
7 reviews

"Service could be improved."

Room

40/100
12 reviews

"Room needs to be improved."

Rated 63/100 based on reviews from couples.

""

Location

69/100
9 reviews

"Location is ok."

Cleanliness

49/100
9 reviews

"Rooms could be cleaner."

Service

48/100
8 reviews

"Generally poor but acceptably friendly service."

Room

45/100
14 reviews

"Poorly maintained and cleaned rooms."

Review Semantics by TrustYou

Property Description

With a stay at SureStay Hotel by Best Western Vallejo Napa Valley in Vallejo, you'll be within a 5-minute drive of Solano County Fairgrounds and Sutter Solano Medical Center. This hotel is 3.4 mi (5.4 km) from Vallejo Ferry Terminal and 13.4 mi (21.6 km) from Uptown Theater.

Make yourself at home in one of the 49 guestrooms featuring microwaves and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Solano County Fairgrounds - 1.4 km / 0.9 mi
Sutter Solano Medical Center - 1.8 km / 1.1 mi
Dr. Huey P. Newton Foundation - 3.5 km / 2.2 mi
Vallejo Naval and Historical Museum - 4.5 km / 2.8 mi
Empress Theatre - 4.6 km / 2.9 mi
Vallejo Farmers Market - 4.7 km / 2.9 mi
John F. Kennedy Library - 4.9 km / 3.1 mi
Blue Rock Springs Golf Courses - 5.3 km / 3.3 mi
Vallejo Convention and Visitor's Bureau - 5.4 km / 3.4 mi
Vallejo Ferry Terminal - 5.4 km / 3.4 mi
Napa River - 5.7 km / 3.5 mi
Benicia State Recreation Area - 7 km / 4.4 mi
Mare Island Historic Park Foundation Artifacts Museum - 7.6 km / 4.7 mi
Southampton Bay Wetland Nature Preserve - 8.3 km / 5.2 mi
Mare Island Naval Shipyard - 8.5 km / 5.3 mi

The nearest airports are:
Oakland Intl. Airport (OAK) - 57.3 km / 35.6 mi
Concord, CA (CCR-Buchanan Field) - 26.7 km / 16.6 mi

The preferred airport for SureStay Hotel by Best Western Vallejo Napa Valley is Oakland Intl. Airport (OAK).

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Luggage storage
  • Express check-out
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Designated smoking areas
  • Braille or raised signage
  • Well-lit path to entrance
  • Total number of rooms - 49
  • Number of floors - 3
  • Professional property host/manager
  • Assistive listening devices available
  • Garden
  • In-room accessibility
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Roll-in shower
  • Tours/ticket assistance
  • Accessible bathroom
  • Elevator
  • Free self parking

Airport & Shuttle Information

San Jose International Airport (68 miles), Oakland International Airport (37 miles), Napa County Airport (8 miles), San Francisco International Airport (44 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Continental Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Pets not accepted.

Internet / WiFI

Free Wifi

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night

We have included all charges provided to us by the property.

  • Only registered guests are allowed in the guestrooms.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Seasonality of Hotel Rates at SureStay Hotel by Best Western Vallejo Napa Valley

Rate fluctuations of SureStay Hotel by Best Western Vallejo Napa Valley

This chart illustrates seasonality of sleeping room prices for both our group rates and the best online individual traveler rates we could find at the time the group offer was placed. The best group rate shown is 20.2% in August 2021 and the highest average individual rate is $116 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Hotel by Best Western Vallejo Napa Valley in a month when rates are lower.

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Testimonials:

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"The bidding process and help from you was fantastic!! I was able to find acceptable rooms and cost that fit my budget." A.R. - Plano, TX

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