Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Best Western Plus Raleigh Crabtree Valley Hotel
Below are the verified reviews from guests that we have booked recently:
"Under Renovation"
Overall Score4.0/5
I enjoyed my stay. My room had a recently partially remodeled bathroom and was in need of new carpeting. The staff were helpful and the service was great.
Beth M. (Individual traveler, booked 1 room), from
10-Mar-2020 Verified Review, stayed from Thu Mar 05 to Sun Mar 08 2020 at a $87.33 average nightly rate.
"Excellent"
Overall Score5.0/5
Very nice and clean. Staff was excellent as well as friendly.
Antoinette G. (Individual traveler, booked 1 room), from
23-Sep-2019 Verified Review, stayed from Wed Sep 18 to Sat Sep 21 2019 at a $75.28 average nightly rate.
"Awesome Stay"
Overall Score4.0/5
Architectural design for hotel was nice. Room was clean. Front desk personnel was superb and very helpful. Shopping across the street and close to mall. Eateries nearby. Awesome stay.
Kathie B. (Individual traveler, booked 1 room), from
27-Nov-2013 Verified Review
Summary of Verified Reviews
80
Good
Summary of 591 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Very good budget hotel. Located near shopping areas with easy access to parking. Awesome vibe."
Service
87/100
141 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory.
Location
87/100
71 reviews
"Great location with good parking availability."Shopping, restaurants and bars in the area are great.
Vibe
78/100
29 reviews
"Awesome vibe. Modern Hotel. Friendly atmosphere."Entrance area is not particularly attractive. Fine for a budget trip.Awesome for families. Good for business people.
Room
69/100
152 reviews
"Standard beds, furniture, and rooms."Poor A/D and televisions in poorly cleaned and maintained rooms.Shower can be a problem.
Breakfast
64/100
64 reviews
"Breakfast is average."
Cleanliness
56/100
91 reviews
"Moderately clean hotel facilities. Bathroom needs cleaning."
Amenities
47/100
58 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 77/100 based on reviews from families.
"Great desserts & fruits. Good management."
Location
86/100
20 reviews
"Great location."
Service
83/100
36 reviews
"Friendly service and great reception."
Breakfast
68/100
21 reviews
"Breakfast is average."
Room
65/100
40 reviews
"Average rooms with standard beds."Complaints about maintenance and cleanliness in rooms and bathrooms.
Amenities
52/100
14 reviews
"Average hotel building."
Cleanliness
50/100
26 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 80/100 based on reviews from couples.
"Friendly atmosphere. Modern Hotel."
Service
89/100
23 reviews
"Friendly service and great reception."
Location
88/100
19 reviews
"Great location."
Vibe
78/100
8 reviews
"Awesome vibe. Modern Hotel."
Room
68/100
33 reviews
"Fairly clean, decent rooms. Beds are superb, but bathrooms are lacking."
Breakfast
64/100
14 reviews
"Breakfast is average."
Cleanliness
59/100
14 reviews
"Room cleanliness is acceptable."Hotel facilities could use a good clean.
Pool
57/100
6 reviews
"Ordinary pool."
Rated 81/100 based on reviews from solo travelers.
"Great reception. Friendly service."
Location
86/100
12 reviews
"Great location."
Service
85/100
16 reviews
"Friendly service and great reception."
Room
64/100
19 reviews
"Average rooms with standard beds."
Cleanliness
59/100
11 reviews
"Quite clean."
Breakfast
59/100
9 reviews
"Breakfast is average."
Rated 76/100 based on reviews from all travelers.
"Very good budget hotel. Located near shopping areas with easy access to parking. Awesome vibe."
Service
87/100
138 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory.
Location
86/100
70 reviews
"Great location with good parking availability."Shopping, restaurants and bars in the area are great.
Vibe
78/100
29 reviews
"Awesome vibe. Modern Hotel. Friendly atmosphere."Entrance area is not particularly attractive.
Room
69/100
149 reviews
"Standard beds, furniture, and rooms."Poor A/D and televisions in poorly cleaned and maintained rooms.Shower can be a problem.
Breakfast
66/100
62 reviews
"Breakfast is average."
Cleanliness
57/100
90 reviews
"Moderately clean hotel facilities. Bathroom needs cleaning."
Amenities
48/100
57 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Rated 76/100 based on reviews from families.
"Great desserts & fruits. Good management."
Location
86/100
19 reviews
"Great location."
Service
83/100
35 reviews
"Friendly service and great reception."
Breakfast
70/100
19 reviews
"Breakfast is average."
Room
66/100
39 reviews
"Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms."
Amenities
53/100
13 reviews
"Average hotel building."
Cleanliness
51/100
25 reviews
"Cleanliness is lacking in rooms and bathrooms."Hotel facilities could use a good clean.
Rated 74/100 based on reviews from couples.
"Friendly atmosphere. Modern Hotel."
Service
88/100
22 reviews
"Friendly service and great reception."
Location
88/100
19 reviews
"Great location."
Vibe
78/100
8 reviews
"Awesome vibe. Modern Hotel."
Room
68/100
32 reviews
"Fairly clean, decent rooms. Beds are superb, but bathrooms are lacking."
Breakfast
64/100
14 reviews
"Breakfast is average."
Cleanliness
59/100
14 reviews
"Room cleanliness is acceptable."Hotel facilities could use a good clean.
Pool
57/100
6 reviews
"Ordinary pool."
Rated 81/100 based on reviews from solo travelers.
"Great reception. Friendly service."
Location
86/100
12 reviews
"Great location."
Service
85/100
16 reviews
"Friendly service and great reception."
Vibe
66/100
7 reviews
"Decent vibe. Modern Hotel."
Room
65/100
18 reviews
"Average rooms with standard beds."
Breakfast
59/100
9 reviews
"Breakfast is average."
Cleanliness
59/100
11 reviews
"Quite clean."
Customer Reviews of Best Western Plus Raleigh Crabtree Valley Hotel
3.8 of 5Overall
3.9 of 5Amenities
3.4 of 5Quality
4.4 of 5Location
3.9 of 5Cleanliness
4.0 of 5Comfort
3.6 of 5Condition
4.1 of 5Neighborhood
4.0 of 5Service
3.7 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Raleigh (Northwest Raleigh), Best Western Plus Raleigh Crabtree Valley Hotel is within a 5-minute drive of Crabtree Valley Mall and Laurel Hills Park. This hotel is 2.3 mi (3.6 km) from William B. Umstead State Park and 2.7 mi (4.4 km) from Shelley Lake Park.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste.
Distances are displayed to the nearest 0.1 mile and kilometer.
William B. Umstead State Park - 3.3 km / 2.1 mi Crabtree Valley Mall - 3.9 km / 2.4 mi Laurel Hills Park - 3.9 km / 2.4 mi Shelley Lake Park - 4.2 km / 2.6 mi North Raleigh Arts and Creative Theater - 7.5 km / 4.7 mi North Carolina State University - 8.1 km / 5.1 mi North Carolina Museum of Art - 8.2 km / 5.1 mi North Hills Shopping Center - 8.3 km / 5.1 mi North Carolina State Fairgrounds - 9.1 km / 5.6 mi PNC Arena - 9.3 km / 5.8 mi Carter Finley Stadium - 9.5 km / 5.9 mi Cameron Village - 9.7 km / 6 mi Gov. James B. Hunt, Jr. Horse Complex - 9.8 km / 6.1 mi Raleigh Little Theater - 9.8 km / 6.1 mi Duke Raleigh Hospital - 9.9 km / 6.1 mi
The nearest major airport is Raleigh-Durham International Airport (RDU) - 17.7 km / 11 mi
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.
Green Sustainability
Hotel is activity participating in LED lightning program, recycling, water conservation program.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Meeting rooms
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Braille or raised signage
Assistive listening devices available
In-room accessibility
Free use of nearby fitness center
Wheelchair accessible parking
Free newspapers in lobby
Roll-in shower
Total number of rooms - 131
Number of floors - 6
Wedding services
Accessible bathroom
RV, bus, truck parking
Fireplace in lobby
24-hour fitness facilities
Luggage storage
Express check-out
Multilingual staff
Business center
24-hour front desk
Wheelchair-accessible meeting spaces/business center
Outdoor seasonal pool
Safe-deposit box at front desk
Smoke-free property
Coffee/tea in common areas
Laundry facilities
Elevator
Free self parking
Airport & Shuttle Information
We are within 7 miles of the Raleigh Durham International Airport. One way taxi cost approx $35.00.
Local Shuttle Info: Shuttle service can be negotiated with groups.
Breakfast Information
Free Hot Breakfast Including Eggs, Sausage, Bacon, Biscuits and Gravy, Cereal, Donuts, Pastrys, ect..( Please not Menu items can change daily)
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Pets up to 40 lbs. Limit of 2 max. per rom. $25 fee per night.
Parking Info
Free Parking oniste
Internet / WiFI
We offer fiber optic High Speed Internet Service throughout the hotel including guest rooms.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from June to September.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-out is available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
We are cleaning & disinfecting high-touch surfaces● We are monitoring Employee Health● We are electrostatically sanitizing rooms● We are electrostatically sanitizing public spaces● We are sanitizing elevator buttons and door handles● We are washing blankets after a guest checks out● We have installed sneeze screens @ the front desk● We are limiting Housekeeping● We are providing breakfast bags● We are providing masks for everyone who walks in without one.● We have added hand sanitizing stations & social distance signage at check-in and the Elevators
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Food service has been amended for enhanced safety
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
About Best Western Plus
Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
Fitness room, laundry room, and business center also available
FREE high-speed internet, local calls, and long distance access
Breakfast is available
For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Group vs. Individual Rates at Best Western Plus Raleigh Crabtree Valley Hotel
The chart above shows trends of prices for both our group prices and the best individual traveler prices we could find at the time the group/meeting offer was submitted. The best group discount displayed is 26.8% in the month of July 2020 and the highest average individual rate is $138 in the month of April 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Raleigh Crabtree Valley Hotel in a month when rates are lower.
"Everything was spectacular. I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased." K.B. - Houston, TX
