Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Heritage Inn Express Roseville
Below are the verified reviews from guests that we have booked recently:
"Easy, no fuss, recently remodeled, quiet, security on site."
Overall Score4.0/5
We were very happy with the room and slept well.
Sharon T. (Individual traveler, booked 1 room), from
29-Nov-2021 Verified Review, stayed from Wed Nov 24 to Fri Nov 26 2021 at a $100.99 average nightly rate.
"????"
Overall Score1.0/5
Plus we had two queen beds and only two bath towels on hand towel and one wash cloth. If you have four pillows you shoul have that many linen.
Rhonda M. (Individual traveler, booked 1 room), from
19-Sep-2021 Verified Review, stayed from Thu Sep 16 to Sun Sep 19 2021 at a $110.97 average nightly rate.
"Poor service to many cars come and go."
Overall Score2.0/5
It could of been better I work at a RV park and we are better equipped then you.
Rhonda M. (Individual traveler, booked 1 room), from
19-Sep-2021 Verified Review, stayed from Thu Sep 16 to Sun Sep 19 2021 at a $110.97 average nightly rate.
"Below Average"
Overall Score2.0/5
tried to get more money from me above the price I booked the room for. Said it was for a non smoking room.. I had already asked for a non smoking when reserving. When I refused, they gave me a non smoking for the price I originally agreed upon but the room has had shabby repairs and wasn't really clean. no trash can in bathroom, old coffe and filter in the coffee pot. no bedspread.
Mark G. (Individual traveler, booked 1 room), from
21-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $96.99 average nightly rate.
"Room smells bad, carpet old. Bad sanitation."
Overall Score2.0/5
Heritage Inn Hotel is so gross. Toilet bowl not clean n sanitized n reported to manager but didn’t clean it. Room smells so bad n carpet very old. Restroom n features need renovation. Health issues n sanitation are not being practiced. I won’t go here anymore.
Liz R. (Individual traveler, booked 1 room), from
02-Aug-2021 Verified Review, stayed from Fri Jul 30 to Sat Jul 31 2021 at a $101.99 average nightly rate.
"Bathroom sink plugged."
Overall Score2.0/5
Maintenance never unplugged.
Steve L. (Individual traveler, booked 1 room), from
28-Jul-2021 Verified Review, stayed from Thu Jul 15 to Sun Jul 25 2021 at a $99.02 average nightly rate.
"No Towels"
Overall Score2.0/5
Needs better mattress and bedding and furniture. Needs better outside door for security. Bathtub is dangerous where it slopes.
Katherine Z. (Individual traveler, booked 1 room), from
03-May-2021 Verified Review, stayed from Fri Apr 30 to Sat May 01 2021 at a $86.99 average nightly rate.
"Noisy all night, room smelled of cigs."
Overall Score2.0/5
Did not feel safe all night, grass areas for dogs full of dog waste, cigarettes and garbage. ..people talking outside loudly all nite.
Cynthia C. (Individual traveler, booked 1 room), from
24-Apr-2021 Verified Review, stayed from Fri Apr 23 to Sat Apr 24 2021 at a $86.99 average nightly rate.
"The carpet was disgusting."
Overall Score1.0/5
The carpet was horrible, it smelled like cigarette smoke, there was no top sheet on the bed, as I lay on the mattress I could feel little bumps under the sheet. I was very scared to be there, but when it's a no refund policy, I can see why, because if it you didn't have that policy, your customers would have run away.
Jean P. (Individual traveler, booked 1 room), from
13-Apr-2021 Verified Review, stayed from Sat Apr 10 to Sun Apr 11 2021 at a $86.99 average nightly rate.
"Lot of cops toilet keep getting plugged up TV didn't get no."
Overall Score2.0/5
It not safe for kids because to many people buy drugs.
Dolores P. (Long term stay guest, booked 1 room), from
31-Aug-2020 Verified Review, stayed from Tue Aug 11 to Tue Sep 01 2020 at a $69.13 average nightly rate.
"Worst"
Overall Score1.0/5
the worst room I have ever stayed in. the room really smelled like urine, the TV did not come in clearly. the remote did not work at all. the hair dryer did not work, the A/C was so loud I could not sleep. I would never stay at this place again.
Monte G. (Individual traveler, booked 1 room), from
22-Jun-2020 Verified Review, stayed from Sat Jun 20 to Sun Jun 21 2020 at a $67.44 average nightly rate.
"Smells, Rip off, nasty."
Overall Score2.0/5
I went and didn’t get my deposit back my room smelled like cigarettes and there were roaches.
Terry H. (Individual traveler, booked 1 room), from
12-Apr-2020 Verified Review, stayed from Mon Apr 06 to Tue Apr 07 2020 at a $57.06 average nightly rate.
"It was good."
Overall Score3.0/5
The women at the front desk helped me do a price match and I was able to pay a cheaper rate, which was so awesome. The women at the front desk was very friendly and helpful.
Melissa B. (Individual traveler, booked 1 room), from
11-Apr-2020 Verified Review, stayed from Tue Mar 31 to Wed Apr 01 2020 at a $59.99 average nightly rate.
"Heritage Inn not clean."
Overall Score1.0/5
Cigarette and mold smell in room. Chose not stay since room smell and felt health hazard.
Aurora N. (Individual traveler, booked 1 room), from
29-Dec-2019 Verified Review, stayed from Thu Dec 26 to Fri Dec 27 2019 at a $53.99 average nightly rate.
"Infested with pest bad service don't stay there not a good place."
Overall Score1.0/5
Didn't give me my refund I didn't sleep there they gave me three rooms that's damaged smells bad the last room was infested with rouches and bugs they took my $50. dollar deposit and I still never got that back giving me excuses that the manager is sick with a flew and I'm still waiting for my refund I might just have to take them to court.
Joseph M. (Individual traveler, booked 1 room), from
01-Dec-2019 Verified Review, stayed from Thu Nov 28 to Fri Nov 29 2019 at a $64.16 average nightly rate.
"Disgusting"
Overall Score4.0/5
125.00 per night Broken fridge Stains on bedspread COCKROACHES in bathroom. Never going there again.
James W. (Individual traveler, booked 1 room), from
18-Jul-2019 Verified Review, stayed from Fri Jul 12 to Sat Jul 13 2019 at a $89.99 average nightly rate.
"Terrible Service!"
Overall Score1.0/5
I am very disappointed with the service provided at the Heritage Inn Express Roseville. The room was filthy, without toilet paper, soap, towels, shampoo, and blankets. The needed items were requested in the lobby and were denied. Our truck had to be parked on the street due to parking size limitation. Our truck carries household goods. We had to check out before the booked room time due to very unpleasant and bad service.
Jenny P. (Individual traveler, booked 1 room), from
16-Jun-2014 Verified Review
Summary of Verified Reviews
55
Poor
Summary of 1,338 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Located near shopping areas with easy access to parking. Room needs to be improved."
Location
77/100
73 reviews
"Great location near lots of shopping."Good car access, but so-so parking.
Service
56/100
245 reviews
"Guests complain about the professionalism of the staff and management."Service is friendly enough, with acceptable reception staff.Great hotel security. Booking process should be better organized.
Breakfast
48/100
20 reviews
"Breakfast can be improved."
WiFi
43/100
11 reviews
"Wifi quality could be improved."
Room
41/100
449 reviews
"Old, poorly-maintained rooms with poor minibars and kitchenettes."Untidy rooms with bad beds, TV's, furniture.Bathrooms are large but with substandard cleaning. Spacious rooms.Shower can be a problem.
Amenities
21/100
81 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Smoking area is not nice. Hotel grounds need more attention.
Food
21/100
10 reviews
"Poorly rated food, particularly desserts."
Cleanliness
19/100
249 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 47/100 based on reviews from families.
"Good location."
Location
75/100
12 reviews
"Great location."
Service
55/100
41 reviews
"Service is friendly enough, with acceptable reception staff."Housekeeping can be a problem.
Room
37/100
71 reviews
"Large but poorly-maintained rooms, and uncomfortable beds."Badly rated cleanliness in rooms and bathrooms, and poor furniture.
Amenities
23/100
14 reviews
"Hotel buildings could use some improvement."
Cleanliness
19/100
46 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 47/100 based on reviews from couples.
"Great hotel security."
Location
78/100
11 reviews
"Great location."
Service
58/100
33 reviews
"Service is friendly enough, with acceptable reception staff."Great hotel security.
Room
30/100
55 reviews
"Large but poorly-maintained rooms, and uncomfortable beds."Badly rated cleanliness in rooms and bathrooms, and poor furniture.Shower can be a problem.
Amenities
21/100
14 reviews
"Hotel buildings could use some improvement."
Cleanliness
17/100
30 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 53/100 based on reviews from solo travelers.
"Good location."
Location
78/100
11 reviews
"Great location."
Service
63/100
26 reviews
"Housekeeping is not great, and guests complain about service professionalism."Service is friendly enough, with acceptable reception staff.
Comfort
59/100
26 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Room
48/100
44 reviews
"Large but run-down rooms with inadequate bathrooms."Badly cleaned rooms and uncomfortable beds and furniture.Shower can be a problem.
Cleanliness
19/100
26 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Rated 53/100 based on reviews from business travelers.
""
Service
54/100
10 reviews
"Reception and service are alright."
Room
33/100
18 reviews
"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."
Cleanliness
19/100
12 reviews
"Rooms could be cleaner."
Rated 45/100 based on reviews from all travelers.
"Located near shopping areas with easy access to parking. Room needs to be improved."
Location
77/100
72 reviews
"Great location near lots of shopping."Good car access, but so-so parking.
Service
56/100
244 reviews
"Guests complain about the professionalism of the staff and management."Service is friendly enough, with acceptable reception staff.Great hotel security. Booking process should be better organized.
Breakfast
48/100
20 reviews
"Breakfast can be improved."
WiFi
45/100
10 reviews
"Wifi quality could be improved."
Room
41/100
448 reviews
"Old, poorly-maintained rooms with poor minibars and kitchenettes."Untidy rooms with bad beds, TV's, furniture.Bathrooms are large but with substandard cleaning. Spacious rooms.Shower can be a problem.
Amenities
21/100
81 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Smoking area is not nice. Hotel grounds need more attention.
Food
21/100
10 reviews
"Poorly rated food, particularly desserts."
Cleanliness
19/100
249 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 41/100 based on reviews from families.
"Good location."
Location
75/100
12 reviews
"Great location."
Service
55/100
41 reviews
"Service is friendly enough, with acceptable reception staff."Housekeeping can be a problem.
Room
37/100
71 reviews
"Large but poorly-maintained rooms, and uncomfortable beds."Badly rated cleanliness in rooms and bathrooms, and poor furniture.
Amenities
23/100
14 reviews
"Hotel buildings could use some improvement."
Cleanliness
19/100
46 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 40/100 based on reviews from couples.
"Great hotel security."
Location
78/100
11 reviews
"Great location."
Service
58/100
33 reviews
"Service is friendly enough, with acceptable reception staff."Great hotel security.
Room
30/100
55 reviews
"Large but poorly-maintained rooms, and uncomfortable beds."Badly rated cleanliness in rooms and bathrooms, and poor furniture.Shower can be a problem.
Amenities
21/100
14 reviews
"Hotel buildings could use some improvement."
Cleanliness
17/100
30 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Rated 44/100 based on reviews from solo travelers.
"Good location."
Location
78/100
11 reviews
"Great location."
Service
63/100
26 reviews
"Housekeeping is not great, and guests complain about service professionalism."Service is friendly enough, with acceptable reception staff.
Comfort
59/100
26 reviews
"Reasonably comfortable, large rooms, but disliked beds."
Room
48/100
44 reviews
"Large but run-down rooms with inadequate bathrooms."Badly cleaned rooms and uncomfortable beds and furniture.Shower can be a problem.
Cleanliness
19/100
26 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Rated 48/100 based on reviews from business travelers.
""
Service
54/100
10 reviews
"Reception and service are alright."
Room
33/100
18 reviews
"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."
Cleanliness
19/100
12 reviews
"Rooms could be cleaner."
Customer Reviews of Heritage Inn Express Roseville
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Our hotel offers a number of amenities: FREE Wi-Fi Internet Access, Complimentary Continental Breakfast, Microwaves, Refrigerators, Large rooms, Sunk-in tubs, Ironing boards, Irons, and we do have rooms that allow pets for a very minimal fee.We offer a huge meeting space large enough to host your next meeting, presentation, or special event. If you are looking for your next event or meeting space in Roseville CA, look no further than the Heritage Inn Express!All of our front desk staff are highly trained and have great customer skills and will help our guests fully with anything they need. Book your next hotel in Roseville CA!
Amenities / Features
Check In: 3:00 pm - 11:30 pm
Check Out: 11:00 am
Air conditioning
Alarm clock
Central location
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Free WiFi Internet
Ironing facilities
Jacuzzi
Microwave in room
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Private garden grounds
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Spa
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Travellers cheques accepted
TV room
Jogging path
Golf course on hotel grounds
Airport & Shuttle Information
Sacramento International Airport, SMF, 30 minutes
Airport Shuttle? Sorry, no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Based upon Pet Friendly rooms availability. - $10 per pet per day
Seasonality and Projections at Heritage Inn Express Roseville
The chart above shows fluctuations of prices for both group/meeting rates and the best individual traveler prices our rate checker could find at the time the group offer was placed. The most competitive group/meeting rate displayed is 6.7% in the month of November 2020 and the highest average individual rate is $93 in the month of July 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Heritage Inn Express Roseville in a month when rates are lower.
"I sincerely appreciate your outstanding service. Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service." G.P. - Sacramento, CA
