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Red Roof Inn Plus+ West Springfield

1254 Riverdale Street, West Springfield, MA 01089 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Olympia Ice Center
Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
Select Your Room:
12/03/2022 - 12/04/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Red Roof Inn Plus+ West Springfield

Below are the verified reviews from guests that we have booked recently:
"Super!"
Overall Score5.0/ 5
We had a great visit!
(Individual traveler, booked 1 room), from US flag
06-Jun-2022 Verified Review, stayed from Wed May 18 to Fri May 27 2022 at a $94.66 average nightly rate.
"I cancel my reservation."
Overall Score1.0/ 5
Cancel when I book I ask for a smoke room my credit card was charged anyway.
(Individual traveler, booked 1 room), from US flag
16-Feb-2022 Verified Review, stayed from Tue Feb 15 to Wed Feb 16 2022 at a $86.99 average nightly rate.
"Clean & Comfy"
Overall Score3.0/ 5
Clean. A good place to stay.
(Individual traveler, booked 1 room), from US flag
16-Nov-2021 Verified Review, stayed from Fri Nov 12 to Sun Nov 14 2021 at a $114.99 average nightly rate.
"Dirty as hell."
Overall Score1.0/ 5
So disappointed in my stay. Have several pictures to show how disgusting the rooms were. Yes rooms? because I actually had to switch my room due to the filth of the first one. But the second one was worse. I had my husband go to the store and buy Lysol because I was too exhausted to switch the room. I was only in town to bury my mother. And the room just made the whole situation worse. So so so disappointed.
(Individual traveler, booked 1 room), from US flag
24-Oct-2021 Verified Review, stayed from Thu Oct 21 to Fri Oct 22 2021 at a $121.99 average nightly rate.
"Not Clean"
Overall Score1.0/ 5
Arrived an hour after check in time. The room was not ready and the front desk clerk went to clean it quick. He didn't even change the sheets. Did not notice till I went to sleep and found four to five hairs in the bed.
(Individual traveler, booked 1 room), from US flag
14-Sep-2021 Verified Review, stayed from Sat Sep 11 to Sun Sep 12 2021 at a $153.99 average nightly rate.
"Room Smells"
Overall Score3.0/ 5
The room smells of cigarette smoke. The ground outside the room is littered with cigarette butts. The beds are not made or the garbage emptied due to no cleaning service because of COVID. It did not seem very clean.
(Individual traveler, booked 1 room), from US flag
10-Sep-2021 Verified Review, stayed from Tue Sep 07 to Thu Sep 09 2021 at a $102.99 average nightly rate.
"Just a chill spot."
Overall Score4.0/ 5
Great service. When I called, there was a conference in town and prices were up. They had me to online to get a better rate and the room and hotel was great. It changed us onto Red roof Inn, as we are travelling with pets and they're very pet friendly.
(Individual traveler, booked 1 room), from US flag
11-Aug-2021 Verified Review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $131.99 average nightly rate.
"Smoking in non smoking room."
Overall Score2.0/ 5
We did not stay due to the room stinking of cigarettes even though the property is supposed to be non smoking.
(Individual traveler, booked 1 room), from US flag
12-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sat Jul 10 2021 at a $169.99 average nightly rate.
"Very Good !"
Overall Score3.0/ 5
Clean, Good price. Close to restaurants, high way and stores !
(Individual traveler, booked 1 room), from US flag
15-Mar-2021 Verified Review, stayed from Fri Mar 12 to Tue Mar 16 2021 at a $61.49 average nightly rate.
"Not Good!"
Overall Score2.0/ 5
The blankets had holes, looked like it was burned with cigarettes. The sink was flooded, they said someone was going to fix it ?tomorrow? and they never went so they said that the ?next day? they would fix it.. of course the day I had to check out!
(Individual traveler, booked 1 room), from US flag
09-Mar-2021 Verified Review, stayed from Sat Mar 06 to Mon Mar 08 2021 at a $69.49 average nightly rate.
"two piso personas impedidas por escalera, no café, 15 minutos para desalojar porque no me dieron one"
Overall Score2.0/ 5
Pedí un día adicional y me dijeron que si y cuando voy a pagar nos dieron 15 minutos para desalojar.poca sensibilidad y palabra.deben tener mejor trato.no lo recomendaría pues estamos pagando por un buen servicio.me dijeron que tendrían café y cuando llegamos nos dijeron que lo habían eliminado.la habitación olía fuerte a cigarrillo,cuando ninguna de nosotros fuma.
(Individual traveler, booked 1 room), from US flag
12-Aug-2020 Verified Review, stayed from Fri Aug 07 to Mon Aug 10 2020 at a $97.99 average nightly rate.

Summary of Verified Reviews

Rated 69/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas.

Food

100/100
5 reviews

Delicious food.

Location

90/100
70 reviews

Great location. Shopping, restaurants and bars in the area are great. Good car access, but so-so parking.

Service

72/100
131 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping.

WiFi

56/100
6 reviews

Regular internet service.

Room

51/100
281 reviews

Adequate room age and A/C. Dirty, run-down, tiny rooms, but so-so beds. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

Comfort

48/100
135 reviews

Small suites with problems of comfort and noise. Decent beds and A/C.

Cleanliness

39/100
164 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

0/100
14 reviews

Breakfast can be improved.

Rated 61/100 based on reviews from families.

Good restaurants & bars in the area.

Location

91/100
15 reviews

Great location, near nice bars and restaurants.

Service

75/100
27 reviews

Fantastic service.

Room

47/100
60 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Average beds.

Cleanliness

34/100
40 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Rated 61/100 based on reviews from couples.

Great shopping.

Location

92/100
16 reviews

Great location.

Service

72/100
18 reviews

Great service, especially at reception.

Room

49/100
42 reviews

Small, poorly cleaned and maintained rooms and bathrooms. Average beds.

Comfort

45/100
25 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Cleanliness

37/100
19 reviews

Bathrooms and rooms are untidy.

Breakfast

0/100
6 reviews

Breakfast can be improved.

Rated 64/100 based on reviews from solo travelers.

Friendly service.

Location

90/100
7 reviews

Great location.

Service

65/100
11 reviews

Friendly service and acceptable reception.

Comfort

50/100
12 reviews

Uncomfortable, small rooms, with decent beds.

Room

47/100
21 reviews

Untidy rooms with acceptable beds but poor bathrooms. Small, badly maintained rooms with poor minibars.

Cleanliness

41/100
11 reviews

Rooms could be cleaner.

Rated 56/100 based on reviews from business travelers.

Fantastic service.

Service

64/100
6 reviews

Service is adequate.

Comfort

51/100
5 reviews

Comfortable.

Room

43/100
12 reviews

Poor maintenance in rooms and bathrooms.

Rated 59/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas.

Food

100/100
5 reviews

Delicious food.

Location

90/100
69 reviews

Great location. Shopping, restaurants and bars in the area are great. Good car access, but so-so parking.

Service

72/100
126 reviews

Friendly service, but housekeeping was less impressive.

WiFi

56/100
6 reviews

Regular internet service.

Room

51/100
273 reviews

Adequate room age and A/C. Dirty, run-down, tiny rooms, but so-so beds. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes.

Comfort

47/100
131 reviews

Small suites with problems of comfort and noise. Decent beds and A/C.

Cleanliness

39/100
154 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

0/100
14 reviews

Breakfast can be improved.

Rated 58/100 based on reviews from families.

Terrific location. Good service.

Location

91/100
15 reviews

Great location, near nice bars and restaurants.

Service

75/100
25 reviews

Fantastic service.

Room

48/100
58 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Average beds.

Cleanliness

35/100
37 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Rated 55/100 based on reviews from couples.

Great shopping.

Location

92/100
15 reviews

Great location.

Service

72/100
18 reviews

Great service, especially at reception.

Room

49/100
41 reviews

Small, poorly cleaned and maintained rooms and bathrooms. Average beds.

Comfort

46/100
24 reviews

Rooms are average, though small, lacking comfort, and quite noisy.

Cleanliness

38/100
17 reviews

Bathrooms and rooms are untidy.

Breakfast

0/100
6 reviews

Breakfast can be improved.

Rated 56/100 based on reviews from solo travelers.

Friendly service.

Location

90/100
7 reviews

Great location.

Service

65/100
11 reviews

Friendly service and acceptable reception.

Comfort

50/100
12 reviews

Uncomfortable, small rooms, with decent beds.

Room

47/100
21 reviews

Untidy rooms with acceptable beds but poor bathrooms. Small, badly maintained rooms with poor minibars.

Cleanliness

41/100
11 reviews

Rooms could be cleaner.

Rated 57/100 based on reviews from business travelers.

Fantastic service.

Service

64/100
6 reviews

Service is adequate.

Comfort

51/100
5 reviews

Comfortable.

Room

43/100
11 reviews

Poor maintenance in rooms and bathrooms.

Rated 71/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas.

Room

45/100
6 reviews

Room needs to be improved.

Cleanliness

38/100
9 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property Description

With a stay at Red Roof Inn PLUS+ West Springfield in West Springfield, you'll be in the business district, within a 15-minute drive of Six Flags New England and Baystate Medical Center. This hotel is 4.6 mi (7.4 km) from MGM Springfield and 4.7 mi (7.6 km) from Naismith Memorial Basketball Hall of Fame.

Make yourself at home in one of the 111 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Holyoke Mall - 3.8 km / 2.4 mi
Josiah Day House - 3.9 km / 2.4 mi
Westfield River - 4.7 km / 2.9 mi
Baystate Medical Center - 4.9 km / 3.1 mi
MassMutual Center - 7.2 km / 4.5 mi
Mercy Hospital - 7.2 km / 4.5 mi
Quadrangle - 7.4 km / 4.6 mi
MGM Springfield - 7.4 km / 4.6 mi
Dr. Seuss National Memorial - 7.6 km / 4.7 mi
Naismith Memorial Basketball Hall of Fame - 7.6 km / 4.7 mi
Springfield Science Museum - 7.6 km / 4.7 mi
Springfield City Library - 7.6 km / 4.7 mi
Chicopee Falls Dam - 7.8 km / 4.8 mi
Springfield Museums - 8.2 km / 5.1 mi
Springfield Armory - 8.6 km / 5.3 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 26.6 km / 16.5 mi
Westfield, MA (BAF-Barnes Municipal) - 15.9 km / 9.9 mi

The preferred airport for Red Roof Inn PLUS+ West Springfield is Bradley Intl. Airport (BDL).

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Free self parking is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Visual alarms in hallways
  • Handrails in stairways
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Assistive listening devices available
  • Number of buildings/towers - 2
  • Year Built - 1988
  • Total number of rooms - 111
  • Number of floors - 2
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • No elevators
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Free self parking
  • ATM/banking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Bradley International Airport 26 miles. Westover Airport about 7 miles.

Local Shuttle Info: No shuttle. Yellow cab for a fee.

Breakfast Information

We do not provide breakfast; however, there are several restaurants near the hotel.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 1

Pet maximum weight in kg is 36

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

Red Roof?s Pet Policy:One well-behaved family pet is permitted unless prohibited by state law or ordinance at no charge.Service animals are always welcomePet must be declared during guest registration Please keep your animal on a leash when outside your roomIn consideration of all Red Roof guests, pets must never be left unattended in the guestroomWhen you walk your pet on property, please be considerate and clean up after your pet

Parking Info

Complimentary parking for auto, semi and bus/motor coach. Parking for bus/motor coach must be arranged prior to arrival directly with the property as it is limited.

Internet / WiFI

Complimentary and reliable WiFi in all rooms and throughout property.

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of Red Roof - RediClean.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

RediClean Enhanced Cleaning Protocols ? EPA Approved Common Areas Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including: -Additional sanitation of high-touch points in common areas. -Sanitizing exterior and corridor touchpoints four times per day. -Encouraging continued social distancing in all public areas of its properties. In-room -Hotel staff are being asked to be extra diligent in sanitizing guest rooms. -Room cleaning frequency during a guest?s stay may be altered based on guest requirements. -We recommend that linens, towels and laundry are washed in accordance with the Centers for Disease Control (CDC) guidelines. Dirty linen should be bagged in the guest room to eliminate excess contact while being transported to the laundry facility.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Red Roof Inns

  • 400+ economy and pet-friendly hotels
  • Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
  • Free continental breakfast at select locations
  • Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.

Group vs. Individual Rates at Red Roof Plus West Springfield

Rate fluctuations of Red Roof Plus West Springfield

The graph above is trends of room rates for both group rates and the lowest online individual prices our system could find at the time the group bid was placed. The lowest group/meeting rate displayed is 22.0% in the month of May 2021 and the highest average individual rate is $144 in the month of September 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Red Roof Plus West Springfield in a month when rates are lower.

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