Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Great Place to Stay"
Overall Score5.0/5
I will always choose Red Roof Inn as a place to stay!
Irene D. (Individual traveler, booked 1 room), from
18-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sun Feb 16 2020 at a $47.36 average nightly rate.
"Horrible"
Overall Score1.0/5
There was no heat .. they didn’t want to refund my money nor move me to a different room. The toilet didn’t flush. There are gaps between outside and inside .. a mouse ran my room during my stay, from under the door. Worst place I ever stayed. Price is great .. but nope I won’t do it again.
Rayshawn A. (Individual traveler, booked 1 room), from
25-Dec-2019 Verified Review, stayed from Sun Dec 22 to Mon Dec 23 2019 at a $49.29 average nightly rate.
"Very Disturbing"
Overall Score3.0/5
I was at the red roof inn in Syracuse NY on four and five Oct 2019. Address 6614 N. Thompson Rd. On the earlier morning of five Oct at 1:30 am, someone tried to break into my room 313. The front desk had errantly said I was in another room, so they issued keys for room 313. The front desk called my room, but when I answer no one spokem tried calling back and I had no dial tone. Really a very bad experience, almost like something you see in a movie. So after commoning down I was able to go back to sleep several hours later. Then in the morning I went out for breakfeast, tried to get in my room, but the key wouldnt work, since they assigned my room to some last night. So I had to get my key reactiveated. I called the corp office that night at 1:30am because I was very pissed off. Here are the confermation numbers I recieved 157866018 and 157855170. This was a very bad experience at this hotel. I would like to be reinbursted for the two nights I stayed there. I had two room charged to my credit card. My name is Vincent E. Bowers in room 313 and Laura Monroe was in room 315. I will never stay at another red roof inn. Unsatisfied customer.
Laura M. (Individual traveler, booked 1 room), from
13-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $89.99 average nightly rate.
"It did the job but no TV."
Overall Score3.0/5
The room was clean. Had no issue with it for the price we paid, except the TV did not work.
Jessica J. (Individual traveler, booked 1 room), from
30-Oct-2018 Verified Review, stayed from Sat Oct 27 to Sun Oct 28 2018 at a $134.99 average nightly rate.
"Will Never Stay There Again"
Overall Score1.0/5
No hair dryer in the room. The heater made a terrible noise couldn't sleep.
Suzanne W. S. (Individual traveler, booked 1 room), from
22-Dec-2015 Verified Review
"Excellent hotel."
Overall Score5.0/5
I found this hotel close to airport, shopping centers and restaurants. The hotel has excellent service from the service desk to housekeeping. The rooms are cozy and clean. The cost is great. Would definitely stay here again.
Pedro A. (Individual traveler, booked 1 room), from
05-Jul-2014 Verified Review
"Just ok, nothing special."
Overall Score3.0/5
The first room we were given, all of our key cards would not open the door. We were given another room and all of the key cards worked. Both rooms I feel could have been cleaner.
Steven D. (Individual traveler, booked 1 room), from
15-Mar-2014 Verified Review, stayed from Sat Mar 08 to Sun Mar 09 2014 at a $68.40 average nightly rate.
Summary of Verified Reviews
60
Poor
Summary of 644 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Easily accessible by car and offers nearby parking areas."
Value
94/100
50 reviews
"Best value for money."
Location
82/100
45 reviews
"Great location. Excellent parking and car access."
Service
74/100
118 reviews
"Efficient, friendly service with a nice reception."Management is alright, but housekeeping is not great.
Room
43/100
198 reviews
"Complaints about maintenance and cleanliness in rooms and bathrooms."Rooms are average size, although old with poor beds and furniture.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower was ok.
Cleanliness
28/100
130 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
20/100
11 reviews
"Breakfast can be improved."
Rated 52/100 based on reviews from families.
"Great location. Friendly service."
Value
94/100
13 reviews
"Best value for money."
Location
85/100
10 reviews
"Great location."
Service
71/100
25 reviews
"Friendly service and great reception."
Comfort
40/100
14 reviews
"Not very comfortable, with poor beds."
Room
38/100
49 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."
Cleanliness
32/100
32 reviews
"Rooms could be cleaner."
Vibe
25/100
5 reviews
"Vibe is not too good."
Rated 49/100 based on reviews from couples.
"Great reception."
Service
76/100
5 reviews
"Fantastic service."
Comfort
40/100
5 reviews
"Not very comfortable, with poor beds."
Room
38/100
15 reviews
"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."
Cleanliness
27/100
12 reviews
"Rooms could be cleaner."
Amenities
22/100
7 reviews
"Hotel buildings could use some improvement."
Rated 45/100 based on reviews from solo travelers.
"Good service."
Service
77/100
9 reviews
"Friendly service."
Room
34/100
12 reviews
"Rooms are poorly maintained and cleaned, with poorly rated beds."
Cleanliness
21/100
8 reviews
"Rooms could be cleaner."
Rated 54/100 based on reviews from business travelers.
"Fantastic service."
Room
37/100
9 reviews
"Rooms could be cleaner."
Cleanliness
31/100
5 reviews
"Rooms could be cleaner."
Rated 50/100 based on reviews from all travelers.
"Easily accessible by car and offers nearby parking areas."
Value
94/100
50 reviews
"Best value for money."
Location
81/100
44 reviews
"Great location. Excellent parking and car access."
Service
74/100
116 reviews
"Efficient, friendly service with a nice reception."Management is alright, but housekeeping is not great.
Room
43/100
192 reviews
"Complaints about maintenance and cleanliness in rooms and bathrooms."Rooms are average size, although old with poor beds and furniture.Guests complained about kitchenettes, minibars, TV's, and A/C.Shower was ok.
Cleanliness
27/100
125 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
Breakfast
20/100
11 reviews
"Breakfast can be improved."
Rated 48/100 based on reviews from families.
"Great location. Friendly service."
Value
94/100
13 reviews
"Best value for money."
Location
85/100
9 reviews
"Great location."
Service
71/100
25 reviews
"Friendly service and great reception."
Comfort
40/100
13 reviews
"Not very comfortable, with poor beds."
Room
38/100
45 reviews
"Poorly cleaned and maintained rooms with poor beds and bathrooms."
Cleanliness
31/100
29 reviews
"Rooms could be cleaner."
Amenities
29/100
9 reviews
"Hotel buildings could use some improvement."
Vibe
25/100
5 reviews
"Vibe is not too good."
Rated 53/100 based on reviews from couples.
"Great reception."
Service
76/100
5 reviews
"Fantastic service."
Comfort
40/100
5 reviews
"Not very comfortable, with poor beds."
Room
38/100
15 reviews
"Somewhat unclean rooms with uncomfortable beds and poor bathrooms."
Cleanliness
27/100
12 reviews
"Rooms could be cleaner."
Amenities
22/100
7 reviews
"Hotel buildings could use some improvement."
Rated 43/100 based on reviews from solo travelers.
"Good service."
Service
77/100
9 reviews
"Friendly service."
Room
34/100
12 reviews
"Rooms are poorly maintained and cleaned, with poorly rated beds."
Cleanliness
21/100
8 reviews
"Rooms could be cleaner."
Rated 54/100 based on reviews from business travelers.
"Fantastic service."
Room
37/100
9 reviews
"Rooms could be cleaner."
Cleanliness
31/100
5 reviews
"Rooms could be cleaner."
Rated 61/100 based on reviews from all travelers.
"Easily accessible by car and offers nearby parking areas."
Room
34/100
5 reviews
"Room needs to be improved."
Customer Reviews of Red Roof Inn Syracuse
3.5 of 5Overall
3.1 of 5Amenities
3.7 of 5Location
3.7 of 5Cleanliness
3.7 of 5Comfort
3.5 of 5Condition
3.7 of 5Neighborhood
3.9 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Syracuse, Red Roof Inn Syracuse is in the business district, within a 5-minute drive of Brooklawn Golf Course and Palace Theater. This hotel is 3.8 mi (6.1 km) from Le Moyne College and 4.3 mi (6.9 km) from Shoppingtown Mall.
Grab a bite from the snack bar/deli serving guests of Red Roof Inn Syracuse.
Stay in one of 114 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include blackout drapes/curtains, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Brooklawn Golf Course - 0.6 km / 0.4 mi Palace Theater - 3.8 km / 2.4 mi Le Moyne College - 6.1 km / 3.8 mi Shoppingtown Mall - 6.9 km / 4.3 mi Central New York Playhouse - 7.1 km / 4.4 mi Old Erie Canal Historic State Park - 7.6 km / 4.7 mi NBT Bank Stadium - 7.8 km / 4.8 mi Central New York Regional Market - 7.9 km / 4.9 mi ArtRage Gallery - 8.1 km / 5 mi Museum of International Masks and Puppets - 8.5 km / 5.3 mi Destiny USA - 8.7 km / 5.4 mi 5 Wits Adventure - 8.7 km / 5.4 mi WonderWorks - 8.8 km / 5.4 mi Jazz Central Theater - 9.1 km / 5.6 mi E.M. Mills Rose Garden - 9.1 km / 5.7 mi
The preferred airport for Red Roof Inn Syracuse is Hancock Intl. Airport (SYR) - 10.4 km / 6.5 mi
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.
This smoke-free hotel features hiking/biking trails nearby.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
24-hour front desk
Wheelchair-accessible registration desk
Free WiFi
Smoke-free property
In-room accessibility
Number of buildings/towers - 1
Year Built - 1987
Total number of rooms - 114
Number of floors - 3
No rollaway/extra beds available
Coffee/tea in common areas
Wheelchair accessible parking
Snack bar/deli
Hiking/biking trails nearby
Accessible bathroom
Elevator
Free self parking
Airport & Shuttle Information
approx 8 miles from Hancock AirportTaxi cost approx $20.00 one way
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
We offer coffee and tea in the lobby 24 hours a day. We do not have a breakfast, however Denny's and Dunkin Donuts are within walking distance from the hotel.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 80
Maximum number of pets per room 2
Pet maximum weight in kg is 36
Pets allowed (no fees)
Service animals are allowed
Service animals are exempt from fees/restrictions
One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guestroom. When you walk your pet on property, please be considerate
Internet / WiFI
Free wifi
Cleaning Policies
With the scare of Covid 19, we are dedicated to keeping our customers and our staff safe. We utilize all Ecolab disinfecting chemicals in all public access areas and guest rooms. We clean the lobby coffee and counter area after every guest that enters. All door handles are sanitized regularly as well as the vending area and the elevator access.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Red Roof Inns
400+ economy and pet-friendly hotels
Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
Free continental breakfast at select locations
Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.
Hotel Rate Trends at Red Roof Inn Syracuse
The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates our rate checker could find at the time the group offer was submitted. The most competitive group/meeting discount shown is 31.8% in September 2021 and the highest average individual rate is $109 in the month of September 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Red Roof Inn Syracuse in a month when rates are lower.
