Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Disappointing"
Overall Score3.0/5
Check in girl was miserable. Clearly hates her job (or white people, not sure). Key cards weren?t functional, so we had to have someone manually unlock our room every time we wanted to get in our room.
David W. (Individual traveler, booked 1 room), from
05-Jun-2022 Verified Review, stayed from Sat Jun 04 to Sun Jun 05 2022 at a $170.10 average nightly rate.
"Front desk stated will get refund."
Overall Score3.0/5
My room was clean,quiet but the drains ran real slow.My room was never cleaned I ran out of face cloths.I called the front desk at night and she stated it should have been cleaned.She stated I will recieve a discount.The next morning on my way out the front desk stated I have to ask to have my room clean?!She also stated discount is up to manager. These are two different statements.
Robert B. (Individual traveler, booked 1 room), from
07-Mar-2022 Verified Review, stayed from Fri Mar 04 to Mon Mar 07 2022 at a $89.72 average nightly rate.
"Nice facility. Staff excellent."
Overall Score4.0/5
Nice facility. Rooms very clean.
Mercedes N. (Individual traveler, booked 1 room), from
15-Feb-2022 Verified Review, stayed from Sat Feb 12 to Sun Feb 13 2022 at a $113.99 average nightly rate.
"Very nice and everything was clean, everything you could want!"
Overall Score4.0/5
Very nice and everything was clean. Everything you want in accommodations and comfort.
Steve S. (Individual traveler, booked 1 room), from
28-Nov-2021 Verified Review, stayed from Sat Nov 27 to Sun Nov 28 2021 at a $141.99 average nightly rate.
"Excellent Location"
Overall Score5.0/5
Everything worked out just right. Perfect location for all my activities. Employees very helpful and friendly. Will remember this hotel for future stays.
Katherine O. (Individual traveler, booked 1 room), from
10-Mar-2020 Verified Review, stayed from Sat Mar 07 to Sun Mar 08 2020 at a $86.40 average nightly rate.
"Uncooperative, Terrible, Disappointing."
Overall Score1.0/5
The experience was terrible because when I gave a call regarding my reservation through a website, they claimed to not have received a reservation. I?ve tried to contact the website I purchased it through for a refund. But I was still charged for the room despite not having a ?reservation?. I?m upset that I have lost my money. The staff need to be better equipped to deal with situations like this.
Jennifer Z. (Individual traveler, booked 1 room), from
16-Jun-2019 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2019 at a $100.15 average nightly rate.
Summary of Verified Reviews
80
Very Good
Summary of 803 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Great location. Excellent parking and car access.Shopping, restaurants and bars in the area are great.
Service
86/100
225 reviews
Professional, friendly service, and great reception and management.Housekeeping is satisfactory.
WiFi
79/100
7 reviews
Good internet service. Average wifi quality.
Breakfast
72/100
113 reviews
Tasty breakfast.
Vibe
69/100
41 reviews
OK vibe and a friendly atmosphere. Relatively modern hotel.Entrance area is ok. Good highway hotel. Fine for a budget trip.Good choice for a city trip.
Room
54/100
274 reviews
Room is acceptably new, and beds are so-so.Guests complain about the size, cleanliness, furnishing, and maintenance of the rooms.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Cleanliness
41/100
204 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Rated 73/100 based on reviews from families.
Great shopping. Good accessibility by car.
Location
96/100
34 reviews
Great location, with good shopping nearby and easy access by car.
Service
82/100
51 reviews
Friendly service and great reception.
Breakfast
71/100
36 reviews
Tasty breakfast.
Vibe
66/100
12 reviews
Decent vibe. Relatively modern hotel.
Room
46/100
75 reviews
Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.Average beds.
Cleanliness
35/100
57 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Rated 76/100 based on reviews from couples.
Great reception. Friendly service.
Location
95/100
9 reviews
Great location.
Service
87/100
27 reviews
Friendly service and great reception.
Breakfast
74/100
17 reviews
Tasty breakfast.
Room
48/100
32 reviews
Untidy, poorly-kept rooms with poor furniture and bathrooms.Average beds.
Cleanliness
39/100
26 reviews
Rooms could be cleaner.
Rated 78/100 based on reviews from solo travelers.
Tasty breakfast.
Service
83/100
10 reviews
Friendly service.
Breakfast
68/100
7 reviews
Breakfast is average.
Room
49/100
15 reviews
Guests complained about bathrooms and general cleanliness of the rooms.
Cleanliness
40/100
12 reviews
Rooms could be cleaner.
Rated 67/100 based on reviews from business travelers.
Great location.
Location
92/100
7 reviews
Great location.
Service
82/100
13 reviews
Friendly service.
Breakfast
72/100
6 reviews
Tasty breakfast.
Comfort
55/100
9 reviews
Beds are decent and generally comfortable.
Room
45/100
18 reviews
Untidy rooms with acceptable beds but poor bathrooms.
Cleanliness
39/100
11 reviews
Rooms could be cleaner.
Rated 75/100 based on reviews from all travelers.
Good highway hotel. Great location.
Location
95/100
94 reviews
Great location. Excellent parking and car access.Shopping, restaurants and bars in the area are great.
Service
87/100
221 reviews
Professional, friendly service, and great reception and management.Housekeeping is satisfactory.
WiFi
79/100
7 reviews
Good internet service. Average wifi quality.
Breakfast
71/100
112 reviews
Tasty breakfast.
Vibe
68/100
40 reviews
OK vibe and a friendly atmosphere. Relatively modern hotel.Entrance area is ok.
Room
54/100
267 reviews
Room is acceptably new, and beds are so-so.Guests complain about the size, cleanliness, furnishing, and maintenance of the rooms.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Cleanliness
41/100
197 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Rated 71/100 based on reviews from families.
Great shopping. Good accessibility by car.
Location
96/100
32 reviews
Great location, with good shopping nearby and easy access by car.
Service
84/100
50 reviews
Friendly service and great reception.
Breakfast
71/100
36 reviews
Tasty breakfast.
Vibe
66/100
12 reviews
Decent vibe. Relatively modern hotel.
Room
45/100
73 reviews
Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture.Average beds.
Cleanliness
35/100
54 reviews
Bathrooms and rooms are untidy. Moderately clean hotel facilities.
Rated 77/100 based on reviews from couples.
Great reception. Friendly service.
Location
94/100
8 reviews
Great location.
Service
88/100
25 reviews
Friendly service and great reception.
Breakfast
74/100
17 reviews
Tasty breakfast.
Comfort
59/100
20 reviews
Reasonably comfortable rooms with a tolerable noise level and standard beds.
Room
48/100
30 reviews
Untidy, poorly-kept rooms with poor furniture and bathrooms.Average beds.
Cleanliness
39/100
25 reviews
Rooms could be cleaner.
Rated 73/100 based on reviews from solo travelers.
Tasty breakfast.
Service
83/100
10 reviews
Friendly service.
Breakfast
68/100
7 reviews
Breakfast is average.
Room
49/100
15 reviews
Guests complained about bathrooms and general cleanliness of the rooms.
Cleanliness
41/100
11 reviews
Rooms could be cleaner.
Rated 61/100 based on reviews from business travelers.
Great location.
Location
92/100
7 reviews
Great location.
Service
82/100
13 reviews
Friendly service.
Breakfast
72/100
6 reviews
Tasty breakfast.
Comfort
55/100
9 reviews
Beds are decent and generally comfortable.
Room
45/100
18 reviews
Untidy rooms with acceptable beds but poor bathrooms.
Cleanliness
39/100
11 reviews
Rooms could be cleaner.
Customer Reviews of Comfort Inn & Suites
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Welcome to the Comfort Inn & Suites, Syracuse North Airport!Conveniently located off from all major highways, the Comfort Inn & Suites is a great place to rest and relax in our comfortable, fully equipped rooms.From check-in to check-out you will be treated like family by our friendly staff and management.Enjoy a complimentary hot breakfast and USA Today in our beautiful new breakfast room, or get a little exercise in our new fitness room. Explore the Internet in our business center or log on anywhere in the building to our free wireless high-speed Internet. If you're staying for an extended period of time, we have a guest laundry that you can utilize as well.
Green Sustainability
We have 150 solar panels on our roof that help power our hotel.
Amenities / Features
Check In: 3:00 pm - 6:00 am
Check Out: 12:00 pm
Air conditioning
Alarm clock
ATM
Bus parking
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Free WiFi Internet
Ironing facilities
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV Channel: HBO
TV Channel: ESPN
TV Channel: Fox Sports
Airport & Shuttle Information
Hancock International airport is located sprox.2.5 miles north of the hotel on interstate 81.We do not have a shuttle and the aprox cost of a taxi there is between 10&15 dollers.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Free!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.
Parking Info
Free!
Internet / WiFI
Free!
Cleaning Policies
Public areas are cleaned multiple times per day and hand sanitizers are available in many public space locations.
About Comfort Inns
Hot breakfast items with two waffle flavors, meat, and eggs
Free high-speed internet access and daily newspaper
Flat-panel TV's in each room
Pool and/or exercise facilities available based on location
Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
Hotel Rate Trends at Comfort Inn & Suites
The graph above is averages of room rates for both group prices and the lowest online individual rates our rate checker could find at the time the group bid was submitted. The lowest group/meeting discount shown is 18.5% in October 2021 and the highest average individual rate is $117 in the month of June 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn & Suites in a month when rates are lower.
