2.5 Star Property Near Western North Carolina Nature Center
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Quality Inn & Suites Biltmore East
Below are the verified reviews from guests that we have booked recently:
"Not so great."
Overall Score2.0/5
Stained carpet, no room service or coffee replacement.
Debra M. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $162.06 average nightly rate.
"Great motel, staff."
Overall Score5.0/5
What a great surprise to find a motel as clean as this one with all the proper amenities! I cannot think of any negatives. The pool was refreshing, the lobby had good breakfast and the room had everything we (and our two dogs) needed. A+ rating from us!
Kelly J. (Individual traveler, booked 1 room), from
13-Aug-2021 Verified Review, stayed from Tue Aug 10 to Fri Aug 13 2021 at a $112.99 average nightly rate.
"Very nice stay; great staff."
Overall Score4.0/5
at place to stay for brief stay. Very comfortable bed. Rooms are modern.
Kevin M. (Individual traveler, booked 1 room), from
07-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $126.99 average nightly rate.
"Clean room, comfortable bed."
Overall Score4.0/5
We had there just for one night, Good sized, very clean room, with comfortable bed. For sure we will use this hotel again!
Gregory V. (Individual traveler, booked 1 room), from
01-May-2021 Verified Review, stayed from Wed Apr 28 to Thu Apr 29 2021 at a $61.99 average nightly rate.
"Breakfast sandwiches, friendly staff, traffic a bit noisy."
Overall Score3.0/5
Clean room, basic accommodations Nice to have microwave and mini frig.
Joanne M. (Individual traveler, booked 1 room), from
19-Apr-2021 Verified Review, stayed from Sun Apr 18 to Mon Apr 19 2021 at a $76.07 average nightly rate.
"Great all around service and nice room."
Overall Score5.0/5
We drove up last minute from SC late at night to escape a bad storm. The room was very nice and clean. My room requests were accommodated service for check in was fast and friendly. This hotel was very nice. Thank you!
Cheryl S. (Individual traveler, booked 1 room), from
22-Mar-2021 Verified Review, stayed from Wed Mar 17 to Thu Mar 18 2021 at a $60.99 average nightly rate.
"Clean and comfortable."
Overall Score4.0/5
Your manager was very helpful. Was there when we checked in and then again the next day! Very personable.
Debbie B. (Individual traveler, booked 1 room), from
03-Feb-2021 Verified Review, stayed from Sat Jan 30 to Sun Jan 31 2021 at a $66.99 average nightly rate.
"Very nice and clean. Would definitely stay here again!"
Overall Score4.0/5
Good location to downtown and local restaurants. Very clean staff helpful courteous and friendly!
Mark D. (Individual traveler, booked 1 room), from
19-Jan-2021 Verified Review, stayed from Sat Jan 16 to Mon Jan 18 2021 at a $72.49 average nightly rate.
"Clean accommodations; nice front desk staff."
Overall Score4.0/5
You expect mountain properties to be bit older, but very clean and a friendly staff and this motel was certainly that. Would recommend ditching the bar soap in favor of some liquid soap and upgrade the shower curtain. Nice tv, glad to see frig and microwave n the room as well.
Kevin M. (Individual traveler, booked 1 room), from
04-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $119.62 average nightly rate.
"Much less than expected."
Overall Score2.0/5
My wife and I were really looking forward to our first stay in our vacation but this motel was far less than expected. When I first came to the desk, the lady who greeted me was less than friendly. She acted resentful as though she didn't like anything about the fact that I had already paid for this room. Had to give her my credit card and when I questioned why, since I had already paid for this room, she told me that they needed it in case damage was found in our room after we left. She wasn't smiling when she told me that and seemed angry that I even had the audacity to ask the question. Our room had a refrigerator that didn't work, our TV had poor reception until I fixed the cable, there was no stopper in the sink, the electric outlets didn't work and worst of all, very little toilet paper. I tried calling the front desk but no one answered. Since we only stayed one night, we simply decided to stay and not return after we left the next morning. Our breakfast that was highly advertised and one of the reasons we picked this motel, was also not very good. Eggs that we found were presented as flat, round, tasteless yellow pieces of ? The ham was also poor and seemingly going bad and beginning to smell. I did tell the front desk of the problems we ran into in our room. She told me that she made a record of my complaints but I never saw her put anything in her computer or write anything down. Not recommended.
William D. (Individual traveler, booked 1 room), from
08-May-2019 Verified Review, stayed from Mon May 06 to Tue May 07 2019 at a $60.35 average nightly rate.
Summary of Verified Reviews
78
Fair
Summary of 1,404 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Fair budget hotel. Easily accessible by car and offers nearby parking areas. Great pool."
Service
82/100
271 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory.
Pool
77/100
20 reviews
"Great pool."
Location
74/100
201 reviews
"Great location. Easy car access but inadequate parking."Centrally located, near restaurants, bars, and shopping.
Room
61/100
454 reviews
"Rooms amply-sized and moderately tidy with excellent views."Bathrooms are large but with substandard cleaning.Rooms are outdated, with low rated beds and TV's.Poorly rated A/C, minibars, and furniture. Shower was ok.
Cleanliness
55/100
282 reviews
"Cleanliness is lacking in rooms and bathrooms."Moderately clean hotel facilities.
Breakfast
54/100
125 reviews
"Affordable, fairly tasty breakfasts."
Rated 70/100 based on reviews from couples.
"Great shopping. Good management."
Service
80/100
67 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory.
Location
74/100
61 reviews
"Great location. Easy car access but inadequate parking."
Pool
73/100
6 reviews
"Great pool."
Wellness Area
70/100
15 reviews
"Sufficient wellness & sports facilities."
Room
62/100
131 reviews
"Room relatively large and clean and beds are alright but lacking maintenance."Out-dated rooms with OK TV's, but poor furnishings and A/C.Shower was ok.
Breakfast
53/100
31 reviews
"Breakfast is average."
Comfort
53/100
68 reviews
"Mediocre comfort, room sizes and beds."Deficient A/C and too noisy rooms.
Cleanliness
51/100
75 reviews
"Cleanliness is lacking in rooms and bathrooms."Moderately clean hotel facilities.
Rated 70/100 based on reviews from families.
"Fair breakfast prices. Great pool."
Service
88/100
50 reviews
"Friendly service and great reception."
Location
74/100
41 reviews
"Well-located, although unfortunately the parking isn't easy."
Breakfast
51/100
36 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
45/100
50 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Room
45/100
80 reviews
"Badly maintained rooms, with poor A/C and unclean bathrooms."Badly cleaned rooms and uncomfortable beds and furniture.
Rated 72/100 based on reviews from solo travelers.
"Spacious bathroom. Great reception."
Service
82/100
16 reviews
"Friendly service and great reception."
Location
73/100
9 reviews
"Great location."
Room
57/100
26 reviews
"Rooms, bathrooms and beds are decent."Poorly maintained rooms with low quality furniture.
Comfort
57/100
12 reviews
"Beds are decent and generally comfortable."
Cleanliness
56/100
14 reviews
"Quite clean."
Breakfast
54/100
7 reviews
"Breakfast is average."
Rated 74/100 based on reviews from business travelers.
"Great location. Friendly service."
Service
82/100
6 reviews
"Fantastic service."
Room
56/100
10 reviews
"Room cleanliness is acceptable."
Cleanliness
56/100
6 reviews
"Room cleanliness is acceptable."
Rated 69/100 based on reviews from all travelers.
"Fair budget hotel. Easily accessible by car and offers nearby parking areas. Great pool."
Service
82/100
269 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory.
Pool
77/100
20 reviews
"Great pool."
Location
74/100
201 reviews
"Great location. Easy car access but inadequate parking."Centrally located, near restaurants, bars, and shopping.
Room
61/100
452 reviews
"Great views, with average beds, relatively well-sized and tidy enough."Bathrooms are large but with substandard cleaning.TV's and furniture not great.Rooms needing updating with poor quality A/C and minibars.Shower was ok.
Cleanliness
56/100
280 reviews
"Cleanliness is lacking in rooms and bathrooms."Moderately clean hotel facilities.
Breakfast
53/100
123 reviews
"Affordable, fairly tasty breakfasts."
Rated 67/100 based on reviews from couples.
"Great shopping. Good management."
Service
81/100
66 reviews
"Professional, friendly service, and great reception and management."Housekeeping is satisfactory.
Location
74/100
61 reviews
"Great location. Easy car access but inadequate parking."
Pool
73/100
6 reviews
"Great pool."
Wellness Area
70/100
15 reviews
"Sufficient wellness & sports facilities."
Room
62/100
131 reviews
"Room relatively large and clean and beds are alright but lacking maintenance."Out-dated rooms with OK TV's, but poor furnishings and A/C.Shower was ok.
Breakfast
53/100
29 reviews
"Breakfast is average."
Comfort
53/100
68 reviews
"Mediocre comfort, room sizes and beds."Deficient A/C and too noisy rooms.
Cleanliness
51/100
75 reviews
"Cleanliness is lacking in rooms and bathrooms."Moderately clean hotel facilities.
Rated 65/100 based on reviews from families.
"Fair breakfast prices. Great pool."
Service
88/100
50 reviews
"Friendly service and great reception."
Location
74/100
41 reviews
"Well-located, although unfortunately the parking isn't easy."
Breakfast
51/100
36 reviews
"Affordable, fairly tasty breakfasts."
Cleanliness
45/100
50 reviews
"Bathrooms and rooms are untidy. Moderately clean hotel facilities."
Room
45/100
80 reviews
"Badly maintained rooms, with poor A/C and unclean bathrooms."Badly cleaned rooms and uncomfortable beds and furniture.
Rated 67/100 based on reviews from solo travelers.
"Spacious bathroom. Great reception."
Service
82/100
16 reviews
"Friendly service and great reception."
Location
73/100
9 reviews
"Great location."
Room
57/100
26 reviews
"Rooms, bathrooms and beds are decent."Poorly maintained rooms with low quality furniture.
Comfort
57/100
12 reviews
"Beds are decent and generally comfortable."
Cleanliness
56/100
14 reviews
"Quite clean."
Breakfast
54/100
7 reviews
"Breakfast is average."
Rated 70/100 based on reviews from business travelers.
"Great location. Friendly service."
Service
82/100
6 reviews
"Fantastic service."
Cleanliness
59/100
5 reviews
"Room cleanliness is acceptable."
Room
57/100
9 reviews
"Room cleanliness is acceptable."
Customer Reviews of Quality Inn & Suites Biltmore East
3.9 of 5Overall
3.8 of 5Amenities
4.1 of 5Location
4.1 of 5Cleanliness
3.9 of 5Comfort
3.8 of 5Condition
4.0 of 5Neighborhood
4.2 of 5Service
4.3 of 5Value
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
A stay at Quality Inn & Suites Biltmore East places you in the heart of Asheville, within a 5-minute drive of Folk Art Center and Chatlos Memorial Chapel. This family-friendly hotel is 2.7 mi (4.3 km) from Western North Carolina Nature Center and 2.7 mi (4.3 km) from Blue Ridge Parkway Visitor Center.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites Biltmore East. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
Make yourself at home in one of the 134 guestrooms featuring refrigerators and microwaves. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Chatlos Memorial Chapel - 2 km / 1.2 mi Folk Art Center - 2.9 km / 1.8 mi Blue Ridge Parkway Visitor Center - 4.2 km / 2.6 mi Blue Ridge National Heritage Area - 4.5 km / 2.8 mi Western North Carolina Nature Center - 4.8 km / 3 mi Blue Ridge Parkway Asheville Entrance - 6.1 km / 3.8 mi Asheville Mall - 6.5 km / 4 mi Asheville's Fun Depot - 7.2 km / 4.5 mi Innsbruck Mall - 7.3 km / 4.5 mi Galilean Fisherman Free School - 7.4 km / 4.6 mi Biltmore Estate - 8.9 km / 5.5 mi Historic Biltmore Village - 9 km / 5.6 mi Cathedral Of All Souls - 9.1 km / 5.7 mi Buncombe County Courthouse - 9.5 km / 5.9 mi Asheville City Hall - 9.5 km / 5.9 mi
The preferred airport for Quality Inn & Suites Biltmore East is Asheville Regional Airport (AVL) - 21.8 km / 13.6 mi
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a fireplace in the lobby.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Mountain biking nearby
Wheelchair accessible (may have limitations)
Free RV, bus, truck parking
Express check-in
Pool umbrellas
Swimming pool
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible fitness center
Free WiFi
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Braille or raised signage
Well-lit path to entrance
Upper floors accessible by stairs only
In-room accessibility
Wheelchair accessible parking
Stair-free path to entrance
Number of buildings/towers - 2
Year Built - 2004
Total number of rooms - 134
Number of floors - 2
No elevators
Free newspapers in lobby
Roll-in shower
Accessible bathroom
Fireplace in lobby
Free breakfast
Express check-out
Grocery/convenience store
Business center
Handrails in stairways
24-hour front desk
Outdoor seasonal pool
Smoke-free property
Coffee/tea in common areas
Hiking/biking trails nearby
Laundry facilities
Free self parking
Wheelchair accessible path of travel
Pool sun loungers
Airport & Shuttle Information
Asheville (AVL) 12 MilesGreenville(GSP) 60 MilesCharlotte (CLT) 100 MilesAsheville Regional Airport is just 12 miles away. Taxi service runs around $15 one way.
Local Shuttle Info: Easy to navigate Busses, complimentary motorcoach parking at hotel.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 25
Maximum number of pets per room 2
Only dogs and cats are allowed
Pet maximum weight in kg is 11
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
Normally it is $20 per room per night. But for group blocks or longer stays, price will be lower.
Misc Fees / Policies
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Pet fee: USD 25 per accommodation (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The seasonal pool will be open from May to October.
Pool access available from 10:00 AM to 9:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Property confirms they are implementing guest safety measures
Contactless check-out is available
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Workers Only - NO
Property confirms they are implementing enhanced cleaning measures
About Quality Inns
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Seasonality and Projections at Quality Inn & Suites Biltmore
The chart above shows fluctuations of rates for both group/meeting rates and the best individual prices we could find at the time the group bid was placed. The most competitive group/meeting rate displayed is 23.4% in the month of April 2021 and the highest average individual rate is $178 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites Biltmore in a month when rates are lower.
