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Quality Inn & Suites Biltmore East

1430 Tunnel Road, Asheville, NC 28805 US near Exit 55 on I-40 (~0.2mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Western North Carolina Nature Center
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.5/5

Based on 630 guest reviews

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  • Free RV, bus, truck parking
  • Pool umbrellas
  • Swimming pool
  • Free WiFi
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast
  • Outdoor seasonal pool
Select Your Room:
12/07/2021 - 12/08/2021
Searching all hotel inventory networks
1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites Biltmore East

Below are the verified reviews from guests that we have booked recently:
"Not so great."
Overall Score2.0/ 5
Stained carpet, no room service or coffee replacement.
(Individual traveler, booked 1 room), from US flag
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $162.06 average nightly rate.
"Great motel, staff."
Overall Score5.0/ 5
What a great surprise to find a motel as clean as this one with all the proper amenities! I cannot think of any negatives. The pool was refreshing, the lobby had good breakfast and the room had everything we (and our two dogs) needed. A+ rating from us!
(Individual traveler, booked 1 room), from US flag
13-Aug-2021 Verified Review, stayed from Tue Aug 10 to Fri Aug 13 2021 at a $112.99 average nightly rate.
"Very nice stay; great staff."
Overall Score4.0/ 5
at place to stay for brief stay. Very comfortable bed. Rooms are modern.
(Individual traveler, booked 1 room), from US flag
07-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $126.99 average nightly rate.
"Clean room, comfortable bed."
Overall Score4.0/ 5
We had there just for one night, Good sized, very clean room, with comfortable bed. For sure we will use this hotel again!
(Individual traveler, booked 1 room), from US flag
01-May-2021 Verified Review, stayed from Wed Apr 28 to Thu Apr 29 2021 at a $61.99 average nightly rate.
"Breakfast sandwiches, friendly staff, traffic a bit noisy."
Overall Score3.0/ 5
Clean room, basic accommodations Nice to have microwave and mini frig.
(Individual traveler, booked 1 room), from US flag
19-Apr-2021 Verified Review, stayed from Sun Apr 18 to Mon Apr 19 2021 at a $76.07 average nightly rate.
"Great all around service and nice room."
Overall Score5.0/ 5
We drove up last minute from SC late at night to escape a bad storm. The room was very nice and clean. My room requests were accommodated service for check in was fast and friendly. This hotel was very nice. Thank you!
(Individual traveler, booked 1 room), from US flag
22-Mar-2021 Verified Review, stayed from Wed Mar 17 to Thu Mar 18 2021 at a $60.99 average nightly rate.
"Clean and comfortable."
Overall Score4.0/ 5
Your manager was very helpful. Was there when we checked in and then again the next day! Very personable.
(Individual traveler, booked 1 room), from US flag
03-Feb-2021 Verified Review, stayed from Sat Jan 30 to Sun Jan 31 2021 at a $66.99 average nightly rate.
"Very nice and clean. Would definitely stay here again!"
Overall Score4.0/ 5
Good location to downtown and local restaurants. Very clean staff helpful courteous and friendly!
(Individual traveler, booked 1 room), from US flag
19-Jan-2021 Verified Review, stayed from Sat Jan 16 to Mon Jan 18 2021 at a $72.49 average nightly rate.
"Clean accommodations; nice front desk staff."
Overall Score4.0/ 5
You expect mountain properties to be bit older, but very clean and a friendly staff and this motel was certainly that. Would recommend ditching the bar soap in favor of some liquid soap and upgrade the shower curtain. Nice tv, glad to see frig and microwave n the room as well.
(Individual traveler, booked 1 room), from US flag
04-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $119.62 average nightly rate.
"Much less than expected."
Overall Score2.0/ 5
My wife and I were really looking forward to our first stay in our vacation but this motel was far less than expected. When I first came to the desk, the lady who greeted me was less than friendly. She acted resentful as though she didn't like anything about the fact that I had already paid for this room. Had to give her my credit card and when I questioned why, since I had already paid for this room, she told me that they needed it in case damage was found in our room after we left. She wasn't smiling when she told me that and seemed angry that I even had the audacity to ask the question. Our room had a refrigerator that didn't work, our TV had poor reception until I fixed the cable, there was no stopper in the sink, the electric outlets didn't work and worst of all, very little toilet paper. I tried calling the front desk but no one answered. Since we only stayed one night, we simply decided to stay and not return after we left the next morning. Our breakfast that was highly advertised and one of the reasons we picked this motel, was also not very good. Eggs that we found were presented as flat, round, tasteless yellow pieces of ? The ham was also poor and seemingly going bad and beginning to smell. I did tell the front desk of the problems we ran into in our room. She told me that she made a record of my complaints but I never saw her put anything in her computer or write anything down. Not recommended.
(Individual traveler, booked 1 room), from US flag
08-May-2019 Verified Review, stayed from Mon May 06 to Tue May 07 2019 at a $60.35 average nightly rate.

Summary of Verified Reviews

78
Fair

Summary of 1,404 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 78/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and offers nearby parking areas. Great pool."

Service

82/100
271 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory.

Pool

77/100
20 reviews

"Great pool."

Location

74/100
201 reviews

"Great location. Easy car access but inadequate parking." Centrally located, near restaurants, bars, and shopping.

Room

61/100
454 reviews

"Rooms amply-sized and moderately tidy with excellent views." Bathrooms are large but with substandard cleaning. Rooms are outdated, with low rated beds and TV's. Poorly rated A/C, minibars, and furniture. Shower was ok.

Cleanliness

55/100
282 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

54/100
125 reviews

"Affordable, fairly tasty breakfasts."

Rated 70/100 based on reviews from couples.

"Great shopping. Good management."

Service

80/100
67 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory.

Location

74/100
61 reviews

"Great location. Easy car access but inadequate parking."

Pool

73/100
6 reviews

"Great pool."

Wellness Area

70/100
15 reviews

"Sufficient wellness & sports facilities."

Room

62/100
131 reviews

"Room relatively large and clean and beds are alright but lacking maintenance." Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower was ok.

Breakfast

53/100
31 reviews

"Breakfast is average."

Comfort

53/100
68 reviews

"Mediocre comfort, room sizes and beds." Deficient A/C and too noisy rooms.

Cleanliness

51/100
75 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Rated 70/100 based on reviews from families.

"Fair breakfast prices. Great pool."

Service

88/100
50 reviews

"Friendly service and great reception."

Location

74/100
41 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

51/100
36 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

45/100
50 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Room

45/100
80 reviews

"Badly maintained rooms, with poor A/C and unclean bathrooms." Badly cleaned rooms and uncomfortable beds and furniture.

Rated 72/100 based on reviews from solo travelers.

"Spacious bathroom. Great reception."

Service

82/100
16 reviews

"Friendly service and great reception."

Location

73/100
9 reviews

"Great location."

Room

57/100
26 reviews

"Rooms, bathrooms and beds are decent." Poorly maintained rooms with low quality furniture.

Comfort

57/100
12 reviews

"Beds are decent and generally comfortable."

Cleanliness

56/100
14 reviews

"Quite clean."

Breakfast

54/100
7 reviews

"Breakfast is average."

Rated 74/100 based on reviews from business travelers.

"Great location. Friendly service."

Service

82/100
6 reviews

"Fantastic service."

Room

56/100
10 reviews

"Room cleanliness is acceptable."

Cleanliness

56/100
6 reviews

"Room cleanliness is acceptable."

Rated 69/100 based on reviews from all travelers.

"Fair budget hotel. Easily accessible by car and offers nearby parking areas. Great pool."

Service

82/100
269 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory.

Pool

77/100
20 reviews

"Great pool."

Location

74/100
201 reviews

"Great location. Easy car access but inadequate parking." Centrally located, near restaurants, bars, and shopping.

Room

61/100
452 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Bathrooms are large but with substandard cleaning. TV's and furniture not great. Rooms needing updating with poor quality A/C and minibars. Shower was ok.

Cleanliness

56/100
280 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Breakfast

53/100
123 reviews

"Affordable, fairly tasty breakfasts."

Rated 67/100 based on reviews from couples.

"Great shopping. Good management."

Service

81/100
66 reviews

"Professional, friendly service, and great reception and management." Housekeeping is satisfactory.

Location

74/100
61 reviews

"Great location. Easy car access but inadequate parking."

Pool

73/100
6 reviews

"Great pool."

Wellness Area

70/100
15 reviews

"Sufficient wellness & sports facilities."

Room

62/100
131 reviews

"Room relatively large and clean and beds are alright but lacking maintenance." Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower was ok.

Breakfast

53/100
29 reviews

"Breakfast is average."

Comfort

53/100
68 reviews

"Mediocre comfort, room sizes and beds." Deficient A/C and too noisy rooms.

Cleanliness

51/100
75 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Rated 65/100 based on reviews from families.

"Fair breakfast prices. Great pool."

Service

88/100
50 reviews

"Friendly service and great reception."

Location

74/100
41 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

51/100
36 reviews

"Affordable, fairly tasty breakfasts."

Cleanliness

45/100
50 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Room

45/100
80 reviews

"Badly maintained rooms, with poor A/C and unclean bathrooms." Badly cleaned rooms and uncomfortable beds and furniture.

Rated 67/100 based on reviews from solo travelers.

"Spacious bathroom. Great reception."

Service

82/100
16 reviews

"Friendly service and great reception."

Location

73/100
9 reviews

"Great location."

Room

57/100
26 reviews

"Rooms, bathrooms and beds are decent." Poorly maintained rooms with low quality furniture.

Comfort

57/100
12 reviews

"Beds are decent and generally comfortable."

Cleanliness

56/100
14 reviews

"Quite clean."

Breakfast

54/100
7 reviews

"Breakfast is average."

Rated 70/100 based on reviews from business travelers.

"Great location. Friendly service."

Service

82/100
6 reviews

"Fantastic service."

Cleanliness

59/100
5 reviews

"Room cleanliness is acceptable."

Room

57/100
9 reviews

"Room cleanliness is acceptable."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn & Suites Biltmore East places you in the heart of Asheville, within a 5-minute drive of Folk Art Center and Chatlos Memorial Chapel. This family-friendly hotel is 2.7 mi (4.3 km) from Western North Carolina Nature Center and 2.7 mi (4.3 km) from Blue Ridge Parkway Visitor Center.

Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites Biltmore East. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.

Make yourself at home in one of the 134 guestrooms featuring refrigerators and microwaves. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Chatlos Memorial Chapel - 2 km / 1.2 mi
Folk Art Center - 2.9 km / 1.8 mi
Blue Ridge Parkway Visitor Center - 4.2 km / 2.6 mi
Blue Ridge National Heritage Area - 4.5 km / 2.8 mi
Western North Carolina Nature Center - 4.8 km / 3 mi
Blue Ridge Parkway Asheville Entrance - 6.1 km / 3.8 mi
Asheville Mall - 6.5 km / 4 mi
Asheville's Fun Depot - 7.2 km / 4.5 mi
Innsbruck Mall - 7.3 km / 4.5 mi
Galilean Fisherman Free School - 7.4 km / 4.6 mi
Biltmore Estate - 8.9 km / 5.5 mi
Historic Biltmore Village - 9 km / 5.6 mi
Cathedral Of All Souls - 9.1 km / 5.7 mi
Buncombe County Courthouse - 9.5 km / 5.9 mi
Asheville City Hall - 9.5 km / 5.9 mi

The preferred airport for Quality Inn & Suites Biltmore East is Asheville Regional Airport (AVL) - 21.8 km / 13.6 mi

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless Internet access and a fireplace in the lobby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Express check-in
  • Pool umbrellas
  • Swimming pool
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Number of buildings/towers - 2
  • Year Built - 2004
  • Total number of rooms - 134
  • Number of floors - 2
  • No elevators
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Free breakfast
  • Express check-out
  • Grocery/convenience store
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Outdoor seasonal pool
  • Smoke-free property
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Free self parking
  • Wheelchair accessible path of travel
  • Pool sun loungers

Airport & Shuttle Information

Asheville (AVL) 12 MilesGreenville(GSP) 60 MilesCharlotte (CLT) 100 MilesAsheville Regional Airport is just 12 miles away. Taxi service runs around $15 one way.

Local Shuttle Info: Easy to navigate Busses, complimentary motorcoach parking at hotel.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 25

Maximum number of pets per room 2

Only dogs and cats are allowed

Pet maximum weight in kg is 11

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Normally it is $20 per room per night. But for group blocks or longer stays, price will be lower.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The seasonal pool will be open from May to October.
  • Pool access available from 10:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Essential Workers Only - NO

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality and Projections at Quality Inn & Suites Biltmore

Rate fluctuations of Quality Inn & Suites Biltmore

The chart above shows fluctuations of rates for both group/meeting rates and the best individual prices we could find at the time the group bid was placed. The most competitive group/meeting rate displayed is 23.4% in the month of April 2021 and the highest average individual rate is $178 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites Biltmore in a month when rates are lower.

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Testimonials:

Testimonials icon
"The service helped us find a hotel we didn't even know was there! And the group rates were very good!" J.L. - Toronto, ON

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