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Quality Inn & Suites

920 Dual Hwy, Hagerstown, MD 21740 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Hagerstown Suns Municipal Stadium
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 792 guest reviews

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  • Free wired internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Free self parking
  • Fitness facilities
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01/21/2022 - 01/22/2022
Searching all hotel inventory networks
1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Unsanitary conditions to stay in room and wrong date."
Overall Score2.0/ 5
The customer service representative booked the wrong date of the stay, thankfully the hotel had availability for me to check in on the right date. The room smelled of cigarette smoke that I had to spray with Lysol in order to get the smell out. The bathroom was not cleaned properly, the tub had hair left in it from other guests. This was not the experience I expected to have at a Quality Inn and Suites. Very disappointed.
(Individual traveler, booked 1 room), from US flag
30-Jul-2021 Verified Review, stayed from Mon Jul 26 to Tue Jul 27 2021 at a $105.99 average nightly rate.
"The place was disgusting."
Overall Score1.0/ 5
Hotel disgusting. We never checked in. Went somewhere else. Hotel was located in a bad part of town, with homeless people everywhere.
(Individual traveler, booked 1 room), from US flag
19-Nov-2018 Verified Review, stayed from Sun Nov 18 to Mon Nov 19 2018 at a $86.39 average nightly rate.

Summary of Verified Reviews

60
Poor

Summary of 150 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 60/100 based on reviews from all travelers.

"Vibe is not too good."

Location

85/100
14 reviews

"Great location."

Breakfast

81/100
9 reviews

"Tasty breakfast."

Service

55/100
33 reviews

"Acceptable and friendly service with a great reception."

Room

49/100
67 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Large rooms with so-so air conditioning. Shower can be a problem.

Cleanliness

39/100
49 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

30/100
5 reviews

"Food could be better."

Vibe

23/100
18 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

11/100
19 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 60/100 based on reviews from couples.

"Great location."

Location

88/100
6 reviews

"Great location."

Service

56/100
7 reviews

"Acceptable service with impressive reception."

Room

48/100
16 reviews

"Poorly maintained and cleaned rooms."

Cleanliness

43/100
10 reviews

"Rooms could be cleaner."

Vibe

13/100
5 reviews

"Vibe is not too good."

Amenities

11/100
8 reviews

"Hotel buildings could use some improvement."

Rated 57/100 based on reviews from families.

""

Comfort

62/100
6 reviews

"Beds are decent and generally comfortable."

Room

44/100
9 reviews

"Untidy rooms with acceptable beds but poor bathrooms."

Cleanliness

37/100
7 reviews

"Rooms could be cleaner."

Rated 51/100 based on reviews from all travelers.

"Vibe is not too good."

Location

85/100
14 reviews

"Great location."

Breakfast

81/100
9 reviews

"Tasty breakfast."

Service

55/100
33 reviews

"Acceptable and friendly service with a great reception."

Room

49/100
67 reviews

"Poorly cleaned and maintained rooms, especially bathrooms, with poor furniture." Large rooms with so-so air conditioning. Shower can be a problem.

Cleanliness

39/100
49 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

30/100
5 reviews

"Food could be better."

Vibe

23/100
18 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

11/100
19 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 58/100 based on reviews from couples.

"Great location."

Location

88/100
6 reviews

"Great location."

Service

56/100
7 reviews

"Acceptable service with impressive reception."

Room

48/100
16 reviews

"Poorly maintained and cleaned rooms."

Cleanliness

43/100
10 reviews

"Rooms could be cleaner."

Vibe

13/100
5 reviews

"Vibe is not too good."

Amenities

11/100
8 reviews

"Hotel buildings could use some improvement."

Rated 55/100 based on reviews from families.

""

Comfort

62/100
6 reviews

"Beds are decent and generally comfortable."

Room

44/100
9 reviews

"Untidy rooms with acceptable beds but poor bathrooms."

Cleanliness

37/100
7 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

A stay at Quality Inn & Suites places you in the heart of Hagerstown, within a 5-minute drive of Maryland Theater and Hagerstown Suns Municipal Stadium. This hotel is 4.1 mi (6.7 km) from Hagerstown Premium Outlets and 12.2 mi (19.7 km) from Catoctin Mountain Park.

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Make yourself at home in one of the 73 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hagerstown Suns Municipal Stadium - 1.4 km / 0.9 mi
Maryland Theater - 1.9 km / 1.2 mi
Washington County Museum of Fine Arts - 3.2 km / 2 mi
Hagerstown Premium Outlets - 4.9 km / 3 mi
Hagerstown Roundhouse Museum - 6.8 km / 4.2 mi
Greenbrier State Park - 12.8 km / 8 mi
Hagerstown Speedway - 13 km / 8.1 mi
South Mountain State Park - 14.9 km / 9.3 mi
Potomac River - 14.9 km / 9.3 mi
Crystal Grottoes Caverns - 18.7 km / 11.6 mi
Washington Monument State Park - 19.2 km / 11.9 mi
Catoctin Mountain Park - 19.7 km / 12.2 mi
Antietam National Battlefield - 21.1 km / 13.1 mi
Cunningham Falls State Park - 21.5 km / 13.4 mi
WellSpan Waynesboro Hospital - 22 km / 13.6 mi

The nearest airports are:
Washington Dulles International Airport (IAD) - 102.4 km / 63.7 mi
Hagerstown, MD (HGR-Hagerstown Regional) - 11 km / 6.8 mi
Martinsburg, WV (MRB-Eastern West Virginia Regional) - 44.3 km / 27.5 mi

The preferred airport for Quality Inn & Suites is Washington Dulles International Airport (IAD).

Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Number of buildings/towers - 1
  • Year Built - 1968
  • Total number of rooms - 73
  • Number of floors - 2
  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • RV, bus, truck parking
  • Free breakfast
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Laundry facilities
  • Free self parking
  • Fitness facilities
  • Computer station

Airport & Shuttle Information

Dulles Int''l Airport (61 miles), Hagerstown Regional Airport (11 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

A maximum of two pets are allowed for a fee of $12 per pet per night. Dogs are NOT allowed to be left unattended at any time, including if you are going out to dinner or have them in a carrier / crate.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Group vs. Individual Rates at Quality Inn & Suites

Rate fluctuations of Quality Inn & Suites

The graph above is trends of room rates for both our group prices and the lowest online individual prices we could find at the time the group/meeting offer was submitted. The best group discount displayed is 33.4% in the month of August 2020 and the highest average individual rate is $135 in the month of August 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites in a month when rates are lower.

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Testimonials:

Testimonials icon
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL

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