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Extended Stay America Suites Columbia West Interstate 126

450 Gracern Road, Columbia, SC 29210-7662 US near Exit 71 on I-20 (~6.1mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Riverbanks Zoo and Garden
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Poor
2.0/5

Based on 213 guest reviews

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  • Free breakfast to go
  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Free self parking
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08/09/2022 - 08/10/2022
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Columbia West Interstate 126

Below are the verified reviews from guests that we have booked recently:
"Suitable Room"
Overall Score3.0/ 5
Suitable room.
(Individual traveler, booked 1 room), from US flag
23-May-2022 Verified Review, stayed from Wed Apr 20 to Thu Apr 21 2022 at a $77.46 average nightly rate.
"We tried to correction the promblem by phone, but I could not get there in person. HELP."
Overall Score1.0/ 5
The room was for my wife. She was not allow in because I was not with her. I CANCELED THE ROOM. Please refund my payment please. Albert A Neal (803) 786 2194.
(Individual traveler, booked 1 room), from US flag
09-Apr-2022 Verified Review, stayed from Fri Apr 08 to Sun Apr 10 2022 at a $153.99 average nightly rate.
"Clean"
Overall Score3.0/ 5
When I called to make reservation Saturday afternoon, I asked if this was the Red Roof Inn, the guy told me it was the Booking for the hotel. the call was ended. I called the same number back, a lady answered, I asked the same question, she told me it was Extended Stay. I told her there were two adults and one cat for Saturday night. She told me the price was $97.00. there was no mention that there was a charge for my cat.When I checked in around 8:30 I was told that there was a $27.00 pet fee nonrefundable. When we got to our room, 116 we found that the toilet was running.that late not much could be done, It was quite loud so we had to keep the door shut, but could still hear the water running which kept us from getting very much sleep. When we checked out the lady at the desk never asked us how our stay was. We told her about the running toilet, she said that there was a problem and they had other complaints. She asked us if it bothered us, I told her YES and she just shook her head. No apology, or any thing. I guarantee you that we will NEVER stay at this hotel again. The people in the office were RUDE.
(Individual traveler, booked 1 room), from US flag
28-Mar-2022 Verified Review, stayed from Sat Mar 26 to Sun Mar 27 2022 at a $96.99 average nightly rate.
"Unfriendly receptionist, no ice, room not clean, counter damaged, noisy."
Overall Score2.0/ 5
See Above
(Individual traveler, booked 1 room), from US flag
03-Mar-2021 Verified Review, stayed from Sat Feb 27 to Sun Feb 28 2021 at a $60.99 average nightly rate.
"Traveling with our cat."
Overall Score3.0/ 5
This was not the hotel that I attempted to book online. We were redirected to this hotel. The staff that we interacted with was very helpful. The room was acceptable other than the fact that there was fleas in the room. Our cat had a flea collar on so he wasn't bothered but I was.
(Individual traveler, booked 1 room), from US flag
08-Jun-2020 Verified Review, stayed from Thu Jun 04 to Fri Jun 05 2020 at a $62.99 average nightly rate.
"I NEVER STAYED AT THE HOTEL."
Overall Score1.0/ 5
MY DAUGHTER IS IN BASIC TRAINING IN THE ARMY AT FORT JACKSON, SOUTH CAROLINA. SHE INJURED HERSELF WHILE IN TRAINING. I WAS NOT PREMITTED TO SEE HER BECAUSE SHE IS IN THE ARMY ON A TRAINING BASE. I EXPLAINED THIS TO THE HOTEL PERSON AND ASKED THEM TO REFUND MY MONEY FOR THE ROOM. THEY WANTED ME TO PROVIDE MEDICAL DOCUMENTS WHICH I WILL NOT RECEIVE FROM THE ARMY MEDICAL UNIT FOR MILITARY PERSONNEL. THEY REFUSED REFUND MY MONEY FOR THIS ROOM. I'M ALREADY GOING TO ALOT DUE TO MY CHILD HAS BEEN INJURED AT THE ARMY TRAINING BASE AND I CAN NOT SEE HER. SHE IS ONLY 17 YEARS OLD AND SHE WILL NOT BE 18 YEARS OLD UNTIL THE END OF THIS YEAR. IF YOU CAN ASSIST ME WITH THIS ISSUE I WOULD GREATLY APPRECIATE. THANK YOU SO MUCH.
(Individual traveler, booked 1 room), from US flag
22-Oct-2019 Verified Review, stayed from Mon Oct 14 to Sat Oct 19 2019 at a $46.44 average nightly rate.
"Family vacation in South Carolina, horrible."
Overall Score1.0/ 5
It's a live in hotel and the staff is poor, we never got clean towels even once we asked for them. The females that were there from Friday when checked in until Monday checking out never responded to anything. I will never stay at the Extended Stay off Gracern Dr in Columbia SC ever or will I refer anyone.
(Individual traveler, booked 1 room), from US flag
14-Jul-2014 Verified Review, stayed from Fri Jul 11 to Mon Jul 14 2014 at a $64.99 average nightly rate.
"Family vacation in South Carolina. Horrible."
Overall Score1.0/ 5
This was the worst hotel stay ever. I will never stay at a live in hotel again. We never got any clean towels, no nothing. The outside was pissy and the staff was horrible.
(Individual traveler, booked 1 room), from US flag
13-Jul-2014 Verified Review, stayed from Fri Jul 11 to Mon Jul 14 2014 at a $64.99 average nightly rate.

Summary of Verified Reviews

Rated 74/100 based on reviews from all travelers.

Fair hotel for solo travelers. Good for sightseeing with nearby parking areas. Fantastic service.

Service

83/100
129 reviews

Reception and housekeeping are great and service is attentive. Management should be more attentive.

Location

83/100
36 reviews

Great location with excellent sightseeing. Fairly accessible by car with easy parking.

Room

52/100
146 reviews

Average rooms with kitchenettes. Bathrooms and bedrooms are poorly cleaned and a bit old. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Shower can be a problem.

Cleanliness

28/100
90 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 52/100 based on reviews from families.

Great service.

Service

83/100
10 reviews

Friendly service.

Room

39/100
17 reviews

Guests complain about cleanliness, maintenance, and furnishing.

Amenities

30/100
6 reviews

Hotel buildings could use some improvement.

Cleanliness

23/100
16 reviews

Rooms could be cleaner.

Rated 56/100 based on reviews from couples.

Great reception. Friendly service.

Service

83/100
7 reviews

Fantastic service.

Comfort

55/100
5 reviews

Comfortable.

Room

42/100
12 reviews

Poorly maintained and cleaned rooms.

Cleanliness

28/100
9 reviews

Rooms could be cleaner.

Rated 77/100 based on reviews from solo travelers.

Friendly service. Great reception.

Service

81/100
9 reviews

Fantastic service.

Room

44/100
6 reviews

Room needs to be improved.

Rated 59/100 based on reviews from business travelers.

Great location.

Service

79/100
6 reviews

Fantastic service.

Room

41/100
6 reviews

Room needs to be improved.

Cleanliness

25/100
5 reviews

Could use a good cleaning.

Rated 71/100 based on reviews from all travelers.

Fair hotel for solo travelers. Good for sightseeing with nearby parking areas. Fantastic service.

Service

83/100
129 reviews

Reception and housekeeping are great and service is attentive. Management should be more attentive.

Location

83/100
36 reviews

Great location with excellent sightseeing. Fairly accessible by car with easy parking.

Room

52/100
146 reviews

Average rooms with kitchenettes. Bathrooms and bedrooms are poorly cleaned and a bit old. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Shower can be a problem.

Cleanliness

28/100
90 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 45/100 based on reviews from families.

Great service.

Service

83/100
10 reviews

Friendly service.

Room

39/100
17 reviews

Guests complain about cleanliness, maintenance, and furnishing.

Amenities

30/100
6 reviews

Hotel buildings could use some improvement.

Cleanliness

23/100
16 reviews

Rooms could be cleaner.

Rated 48/100 based on reviews from couples.

Great reception. Friendly service.

Service

83/100
7 reviews

Fantastic service.

Comfort

55/100
5 reviews

Comfortable.

Room

42/100
12 reviews

Poorly maintained and cleaned rooms.

Cleanliness

28/100
9 reviews

Rooms could be cleaner.

Rated 71/100 based on reviews from solo travelers.

Friendly service. Great reception.

Service

81/100
9 reviews

Fantastic service.

Room

44/100
6 reviews

Room needs to be improved.

Rated 58/100 based on reviews from business travelers.

Great location.

Service

79/100
6 reviews

Fantastic service.

Room

41/100
6 reviews

Room needs to be improved.

Cleanliness

25/100
5 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property Description

When you stay at Extended Stay America Suites Columbia West Interstate 126 in Columbia, you'll be near the airport, a 2-minute drive from Riverbanks Zoo and Garden and 9 minutes from University of South Carolina. This hotel is 2.6 mi (4.2 km) from Columbia Canal and Riverfront Park and 3.5 mi (5.7 km) from Columbia Metropolitan Convention Center.

A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 120 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private balconies. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

Riverbanks Zoo and Garden - 1.3 km / 0.8 mi
Three Rivers Greenway - 1.5 km / 0.9 mi
Riverbanks Botanical Garden - 2.8 km / 1.8 mi
Columbia Marionette Theater - 4.2 km / 2.6 mi
Columbia Canal and Riverfront Park - 4.2 km / 2.6 mi
Richard Samuel Roberts House - 4.4 km / 2.7 mi
Governor's Mansion - 4.4 km / 2.8 mi
Matthew J. Perry, Jr. U.S. Courthouse - 4.8 km / 3 mi
Finlay Park - 4.9 km / 3 mi
Trustus Theatre - 4.9 km / 3 mi
Modjeska Monteith Simpkins House - 5.1 km / 3.2 mi
South Carolina Confederate Relic Room and Military Museum - 5.2 km / 3.2 mi
EdVenture Children's Museum - 5.2 km / 3.2 mi
South Carolina State Museum - 5.2 km / 3.2 mi
The Big Apple - 5.3 km / 3.3 mi

The preferred airport for Extended Stay America Suites Columbia West Interstate 126 is Columbia Metropolitan Airport (CAE) - 16.7 km / 10.4 mi

Featured amenities include express check-in, express check-out, and laundry facilities. Free self parking is available onsite.

This smoke-free hotel features hiking/biking trails nearby, rafting nearby, and mountain biking nearby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Free breakfast to go
  • Free breakfast
  • Express check-out
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Front desk (limited hours)
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Daily
  • Total number of rooms - 120
  • Number of floors - 3
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Hiking/biking trails nearby
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Columbia Metropolitan Airport (9 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets Welcome! Max of two pets per guest room. Fee of 25USD per day, per pet nonrefundable cleaning fee, max 150USD per pet, payable at checkin for the first month. 10USD per pet fee charged for first 5 nights each month following, max of 50USD per pet. Restrictions may apply, please contact hotel.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"I thank you for all your help with the arrangements. I must admit, the offer I received from them through you was by far the cheapest and most convenient out of any others I was offered through other group services. I will not hesitate to recommend your services to anyone. Thank you." J.F. - Portland, OR

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