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Hyatt Regency Greenwich

1800 E Putnam Avenue, Old Greenwich, CT 06870 US
View Map Reservations: +1-800-760-7718
4.0 Star Property Near E. Gaynor Brennan Golf Course
Cleaning Policy: All high touch areas are cleaned throughout the day. Social distancing and mask requirements are in place at this time.
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Very Good
4.0/5

Based on 850 guest reviews

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  • Swimming pool
  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Fitness facilities
  • Pool hoist on site
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • 24-hour fitness facilities
Select Your Room:
12/06/2022 - 12/07/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hyatt Regency Greenwich

Below are the verified reviews from guests that we have booked recently:
"Nice Stay"
Overall Score4.0/ 5
Overall it was a nice stay. very clean, housekeeping was very flexible, bed was comfy, coffee was good, atrium was pretty, staff was super friendly and helpful.
(Individual traveler, booked 1 room), from US flag
12-Jul-2022 Verified Review, stayed from Thu Jul 07 to Sun Jul 10 2022 at a $254.99 average nightly rate.
"No Restaurant or Bars open."
Overall Score3.0/ 5
No place to get anything to eat or drink before 6 pm then room service only. No gift store to even buy snacks or drinks just a few vending machines.
(Individual traveler, booked 1 room), from US flag
19-Sep-2021 Verified Review, stayed from Fri Sep 10 to Sat Sep 11 2021 at a $209.00 average nightly rate.
"Bathroom no handicap access. No room service."
Overall Score3.0/ 5
No lunch available, nothing opened.
(Individual traveler, booked 1 room), from US flag
24-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $170.99 average nightly rate.
"Paying 100.00 for a small pet and you put me in the furthest room from the elevator."
Overall Score2.0/ 5
Very disappointed in the service.
(Individual traveler, booked 1 room), from US flag
02-Jun-2021 Verified Review, stayed from Wed Jun 02 to Thu Jun 03 2021 at a $179.67 average nightly rate.
"Very Comfortable"
Overall Score4.0/ 5
We were very pleased with our room.
(Individual traveler, booked 1 room), from US flag
30-Apr-2021 Verified Review, stayed from Mon Apr 26 to Wed Apr 28 2021 at a $174.99 average nightly rate.
"I love just everything in this hotel the room service the service everything."
Overall Score5.0/ 5
Highly Recommended
(Individual traveler, booked 1 room), from US flag
19-Jul-2020 Verified Review, stayed from Sat Jul 18 to Sun Jul 19 2020 at a $166.52 average nightly rate.
"Horrible!"
Overall Score1.0/ 5
Horrible experience! While vacationing with my boys (16 and 13) and after spending money in the gift shop, an employee in the gift shop accused my boys of stealing! I was appalled and brought it to the manager's attention. She did nothing and wouldn't even refund the merchandise I bought earlier in the day. Management later blamed the issue in the gift shop that they said was owned by another company. They credited me for my stay. Too little too late. Sad thing is that it is an amazing hotel otherwise. John, the overnight auditor, was amazing. And the two most senior valets were awesome. Virtually everyone else was less than awesome except for gentleman with nice glasses at checkin.
(Individual traveler, booked 1 room), from US flag
09-May-2019 Verified Review, stayed from Fri May 03 to Sun May 05 2019 at a $121.15 average nightly rate.
"SRS User Summit"
Overall Score4.0/ 5
I had a very pleasant stay at the hotel - with exception.Under the sink there is a wooden panel that hides all of the plumbing.While getting ready one morning the panel fell off and landed on my foot.I was able to put the panel back on. It's quite a large piece and I thought It broke my toe. My foot is still sore.
(Group coordinator, booked 2 rooms), from US flag
21-Oct-2013 Verified Review
"I would chose this hotel again"
Overall Score4.0/ 5
I was a guest attending a business conference.Staff and service were exceptional. Quality of food and presentation were excellent. Wide hallways allow traffic flow and meeting rooms were comfortable.
(Group coordinator, booked 3 rooms), from US flag
21-Oct-2013 Verified Review, stayed from Tue Oct 15 to Fri Oct 18 2013 at a $219.00 average nightly rate.
"Excellent staff!"
Overall Score5.0/ 5
I stayed at the Hyatt Regency Greenwich for a work conference.My first impression of the property when I drove up was "it is beautiful"! The courtyard inside is gorgeous.The hotel staff is excellent! Every morning the cleaning staff would smile and say good morning when I walked by. The wait staff at the conference event were very friendly and catered to our every need. Hussein took care of myself and my coworker one day during lunch and he was so personable. He recognized us at dinner that night and made us delicious mac and cheese. We even had the opportunity to get to know a little about him. There was also a staff member (whose name escapes me) who was on the pasta station during our cocktail hour who was very hospitable. I saw him around many times always with a smile on his face! Every member of the staff seemed to be enjoying their job and took pride in it.Thank you!
(Group coordinator, booked 2 rooms), from US flag
18-Oct-2013 Verified Review

Summary of Verified Reviews

Rated 79/100 based on reviews from all travelers.

Good business hotel. Located near shopping areas with easy access to parking.

Wellness Area

89/100
25 reviews

Awesome wellness and fitness areas.

Amenities

71/100
140 reviews

Amenities are good, but the facilities seem older. Okay buildings and entrance area. Elevator in need of updating. Beautiful architecture.

Service

64/100
206 reviews

Service is average, but very friendly. Poorly rated housekeeping and restaurant service. Room service is average. The bar needs better service.

Location

60/100
99 reviews

Location is ok. Pricey, inconvenient parking. Shopping is ok.

Room

59/100
245 reviews

Old, poorly maintained, but acceptably clean rooms. Big rooms with impressive views, good TV's and cozy beds. Untidy bathrooms and bad A/C, minibar and furniture. Shower can be a problem.

Cleanliness

56/100
119 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Breakfast

46/100
31 reviews

Some complaints about quality and price of breakfast.

Value

31/100
51 reviews

Value for money could be better. High priced breakfast.

Food

21/100
120 reviews

Food could be better. Menu is adequate.

Bar

17/100
63 reviews

Bar could improve. The bar needs better service.

Rated 76/100 based on reviews from families.

Clean hotel facilities. Good fitness area.

Wellness Area

91/100
6 reviews

Great wellness & sports facilities.

Amenities

73/100
26 reviews

Good amenities and entrance area and hotel buildings are alright.

Pool

71/100
13 reviews

Great pool.

Comfort

60/100
32 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

Service

60/100
37 reviews

Acceptable service with impressive reception. Housekeeping can be a problem.

Location

60/100
19 reviews

Decent location, but problems with parking.

Cleanliness

57/100
21 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Room

56/100
54 reviews

Rooms are fairly clean, though poorly-maintained. Comfortable beds in spacious rooms.

Breakfast

52/100
5 reviews

Breakfast is average.

Value

36/100
11 reviews

Value for money could be better.

Food

18/100
21 reviews

Food could be better.

Bar

16/100
5 reviews

Bar could improve.

Rated 72/100 based on reviews from couples.

Friendly atmosphere.

Amenities

71/100
16 reviews

Good amenities and hotel building is acceptable.

Service

65/100
15 reviews

Service is adequate.

Room

64/100
21 reviews

Rooms are large and mostly clean, with great beds. Badly maintained rooms, with poor A/C and unclean bathrooms.

Location

60/100
12 reviews

Location is ok.

Cleanliness

58/100
11 reviews

Cleanliness is lacking in rooms and bathrooms.

Vibe

55/100
8 reviews

Decent vibe.

Value

33/100
6 reviews

Value for money could be better.

Food

24/100
16 reviews

Food could be better.

Bar

14/100
10 reviews

Bar could improve.

Rated 74/100 based on reviews from solo travelers.

Good amenities.

Amenities

73/100
7 reviews

Great amenities.

Service

67/100
13 reviews

Service is average, but very friendly.

Location

56/100
5 reviews

Location is ok.

Cleanliness

54/100
7 reviews

Room cleanliness is acceptable.

Room

51/100
14 reviews

Room cleanliness is acceptable.

Breakfast

47/100
5 reviews

Breakfast can be improved.

Value

26/100
6 reviews

Value for money could be better.

Food

21/100
6 reviews

Food could be better.

Rated 70/100 based on reviews from business travelers.

Friendly service. Great amenities.

Amenities

68/100
7 reviews

Ordinary amenities.

Service

64/100
8 reviews

Service is average, but very friendly.

Location

60/100
5 reviews

Location is ok.

Room

49/100
9 reviews

Room needs to be improved.

Food

20/100
5 reviews

Food could be better.

Rated 70/100 based on reviews from all travelers.

Good business hotel. Located near shopping areas with easy access to parking.

Wellness Area

89/100
25 reviews

Awesome wellness and fitness areas.

Amenities

71/100
138 reviews

Amenities are good, but the facilities seem older. Okay buildings and entrance area. Elevator in need of updating. Beautiful architecture.

Service

63/100
203 reviews

Acceptable and friendly service with a great reception. Poorly rated housekeeping and restaurant service. Room service is average. The bar needs better service.

Location

60/100
97 reviews

Location is ok. Pricey, inconvenient parking. Shopping is ok.

Room

58/100
240 reviews

Old, poorly maintained, but acceptably clean rooms. Big rooms with impressive views, good TV's and cozy beds. Untidy bathrooms and bad A/C, minibar and furniture. Shower was ok.

Cleanliness

57/100
117 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Breakfast

44/100
30 reviews

Some complaints about quality and price of breakfast.

Value

32/100
49 reviews

Value for money could be better. High priced breakfast.

Food

21/100
118 reviews

Food could be better. Menu is adequate.

Bar

17/100
63 reviews

Bar could improve. The bar needs better service.

Rated 74/100 based on reviews from families.

Clean hotel facilities. Great reception.

Wellness Area

91/100
6 reviews

Great wellness & sports facilities.

Amenities

73/100
26 reviews

Good amenities and entrance area and hotel buildings are alright.

Pool

71/100
13 reviews

Great pool.

Comfort

60/100
32 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

Service

60/100
37 reviews

Acceptable service with impressive reception. Housekeeping can be a problem.

Location

60/100
19 reviews

Decent location, but problems with parking.

Cleanliness

57/100
21 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Room

56/100
53 reviews

Rooms are fairly clean, though poorly-maintained. Comfortable beds in spacious rooms.

Breakfast

52/100
5 reviews

Breakfast is average.

Value

36/100
11 reviews

Value for money could be better.

Food

18/100
20 reviews

Food could be better.

Bar

16/100
5 reviews

Bar could improve.

Rated 66/100 based on reviews from couples.

Friendly atmosphere. Spacious rooms.

Amenities

70/100
15 reviews

Good amenities and hotel building is acceptable.

Service

65/100
14 reviews

Service is adequate.

Room

63/100
20 reviews

Rooms are large and mostly clean, with great beds. Badly maintained rooms, with poor A/C and unclean bathrooms.

Location

60/100
12 reviews

Location is ok.

Cleanliness

58/100
11 reviews

Cleanliness is lacking in rooms and bathrooms.

Vibe

55/100
8 reviews

Decent vibe.

Value

33/100
6 reviews

Value for money could be better.

Food

23/100
15 reviews

Food could be better.

Bar

14/100
10 reviews

Bar could improve.

Rated 71/100 based on reviews from solo travelers.

Good amenities.

Amenities

73/100
7 reviews

Great amenities.

Service

67/100
13 reviews

Service is average, but very friendly.

Location

56/100
5 reviews

Location is ok.

Cleanliness

54/100
7 reviews

Room cleanliness is acceptable.

Room

51/100
14 reviews

Room cleanliness is acceptable.

Breakfast

47/100
5 reviews

Breakfast can be improved.

Value

26/100
6 reviews

Value for money could be better.

Food

21/100
6 reviews

Food could be better.

Rated 64/100 based on reviews from business travelers.

Friendly service. Great amenities.

Amenities

68/100
7 reviews

Ordinary amenities.

Service

64/100
8 reviews

Service is average, but very friendly.

Location

60/100
5 reviews

Location is ok.

Room

49/100
9 reviews

Room needs to be improved.

Food

20/100
5 reviews

Food could be better.

Review Semantics by TrustYou

Property Description

Located in Old Greenwich, Hyatt Regency Greenwich is by the sea, a 2-minute drive from E. Gaynor Brennan Golf Course and 9 minutes from Bruce Museum of Arts and Science. This 4-star hotel is 4.6 mi (7.4 km) from Greenwich Avenue and 4.8 mi (7.7 km) from Chelsea Piers.

Take advantage of the hotel's room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 373 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

E. Gaynor Brennan Golf Course - 1.7 km / 1.1 mi
Stamford Health - 2.2 km / 1.4 mi
Stamford Hospital - 2.2 km / 1.4 mi
Museum of Black World War II History - 2.3 km / 1.4 mi
Stamford Center for the Arts - 2.8 km / 1.7 mi
Fernando Luis Alvarez Gallery - 3 km / 1.9 mi
Stamford Town Center - 3 km / 1.9 mi
Bush Holley House Museum - 3.4 km / 2.1 mi
Stamford Hospital - 4.6 km / 2.9 mi
Cummings Park - 4.7 km / 2.9 mi
Putnam Cottage - 4.8 km / 3 mi
Fort Stamford Park - 5.2 km / 3.3 mi
Greenwich Point Park - 5.3 km / 3.3 mi
Flinn Gallery at Greenwich Library - 6 km / 3.7 mi
West Beach - 6.1 km / 3.8 mi

The nearest airports are:
Westchester County Airport (HPN) - 26.9 km / 16.7 mi
John F. Kennedy Intl. Airport (JFK) - 60.6 km / 37.7 mi
LaGuardia Airport (LGA) - 48.9 km / 30.4 mi
Danbury, CT (DXR-Danbury Municipal) - 76 km / 47.2 mi
Farmingdale, NY (FRG-Republic) - 87.1 km / 54.1 mi

The preferred airport for Hyatt Regency Greenwich is Westchester County Airport (HPN).

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Swimming pool
  • Shared microwave
  • Free WiFi
  • Braille or raised signage
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Internet access - wireless
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Handrails in stairways
  • Electric car charging station
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Elevator
  • Fitness facilities
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Ballroom
  • Total number of rooms - 373
  • Number of floors - 4
  • Professional property host/manager
  • Car recommended
  • No cribs (infant beds) available
  • Vending machine
  • Wheelchair-accessible concierge desk
  • Reception hall
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Internet access in public areas - high speed
  • Stair-free path to entrance
  • Wedding services
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Smoke-free property
  • Hiking/biking trails nearby
  • Self parking (surcharge)
  • Hair salon
  • ATM/banking
  • Wheelchair accessible path of travel
  • Concierge services

Airport & Shuttle Information

*Westchester Airport; 15 min*La Guardia; 35 min*Kennedy; 45 min

Local Shuttle Info: Complimentary shuttle service within a 5 mile radius; shuttle based upon availability

Breakfast Information

Breakfast served daily in Winfields Restaurant from 6:30am-10:30am. Winfields is located in the garden atrium lobby so feels like al fresco dining year round.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 50

Maximum number of pets per room 1

Pet maximum weight in kg is 23

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

At Hyatt Regency Greenwich, we are happy to welcome both you and your canine companions. To participate in our pet program, please inform the hotel that you will be bringing your pet (or pets). Only one dog weighing 50 pounds and under or two dogs with a combined weight of 75 pounds are permitted. Please note that for a stay of up to six nights, a $100 fee will be added, while a stay of seven to 30 nights will incur an additional deep-cleaning fee of $100. For extended stays, please contact the hotel.

Parking Info

Self-Parking - $18.00 per night plus taxDay Parking - $10.00 per day plus taxValet Parking - $30.00 per night plus tax

Internet / WiFI

Complimentary guestroom Wi-Fi

Misc Fees / Policies

  • Breakfast fee: between USD 14 and USD 25 per person (approximately)
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 7:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Cleaning Policies

All high touch areas are cleaned throughout the day. Social distancing and mask requirements are in place at this time.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Hyatt Hotels and Resorts

  • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
  • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
  • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
  • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
  • Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

Group vs. Individual Rates at Hyatt Regency Greenwich

Rate fluctuations of Hyatt Regency Greenwich

The chart above shows trends of prices for both our group rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 26.1% in the month of July 2023 and the highest average individual rate is $255 in the month of July 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Regency Greenwich in a month when rates are lower.

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