Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Nice Stay"
Overall Score4.0/5
Overall it was a nice stay. very clean, housekeeping was very flexible, bed was comfy, coffee was good, atrium was pretty, staff was super friendly and helpful.
Jessica M. (Individual traveler, booked 1 room), from
12-Jul-2022 Verified Review, stayed from Thu Jul 07 to Sun Jul 10 2022 at a $254.99 average nightly rate.
"No Restaurant or Bars open."
Overall Score3.0/5
No place to get anything to eat or drink before 6 pm then room service only. No gift store to even buy snacks or drinks just a few vending machines.
Edward J. (Individual traveler, booked 1 room), from
19-Sep-2021 Verified Review, stayed from Fri Sep 10 to Sat Sep 11 2021 at a $209.00 average nightly rate.
"Bathroom no handicap access. No room service."
Overall Score3.0/5
No lunch available, nothing opened.
Larry R. (Individual traveler, booked 1 room), from
24-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $170.99 average nightly rate.
"Paying 100.00 for a small pet and you put me in the furthest room from the elevator."
Overall Score2.0/5
Very disappointed in the service.
Sarah B. (Individual traveler, booked 1 room), from
02-Jun-2021 Verified Review, stayed from Wed Jun 02 to Thu Jun 03 2021 at a $179.67 average nightly rate.
"Very Comfortable"
Overall Score4.0/5
We were very pleased with our room.
Randy M. (Individual traveler, booked 1 room), from
30-Apr-2021 Verified Review, stayed from Mon Apr 26 to Wed Apr 28 2021 at a $174.99 average nightly rate.
"I love just everything in this hotel the room service the service everything."
Overall Score5.0/5
Highly Recommended
Rubin P. (Individual traveler, booked 1 room), from
19-Jul-2020 Verified Review, stayed from Sat Jul 18 to Sun Jul 19 2020 at a $166.52 average nightly rate.
"Horrible!"
Overall Score1.0/5
Horrible experience! While vacationing with my boys (16 and 13) and after spending money in the gift shop, an employee in the gift shop accused my boys of stealing! I was appalled and brought it to the manager's attention. She did nothing and wouldn't even refund the merchandise I bought earlier in the day. Management later blamed the issue in the gift shop that they said was owned by another company. They credited me for my stay. Too little too late. Sad thing is that it is an amazing hotel otherwise. John, the overnight auditor, was amazing. And the two most senior valets were awesome. Virtually everyone else was less than awesome except for gentleman with nice glasses at checkin.
Mitchell D. (Individual traveler, booked 1 room), from
09-May-2019 Verified Review, stayed from Fri May 03 to Sun May 05 2019 at a $121.15 average nightly rate.
"SRS User Summit"
Overall Score4.0/5
I had a very pleasant stay at the hotel - with exception.Under the sink there is a wooden panel that hides all of the plumbing.While getting ready one morning the panel fell off and landed on my foot.I was able to put the panel back on. It's quite a large piece and I thought It broke my toe. My foot is still sore.
Theresa M. (Group coordinator, booked 2 rooms), from
21-Oct-2013 Verified Review
"I would chose this hotel again"
Overall Score4.0/5
I was a guest attending a business conference.Staff and service were exceptional. Quality of food and presentation were excellent. Wide hallways allow traffic flow and meeting rooms were comfortable.
Janis F. (Group coordinator, booked 3 rooms), from
21-Oct-2013 Verified Review, stayed from Tue Oct 15 to Fri Oct 18 2013 at a $219.00 average nightly rate.
"Excellent staff!"
Overall Score5.0/5
I stayed at the Hyatt Regency Greenwich for a work conference.My first impression of the property when I drove up was "it is beautiful"! The courtyard inside is gorgeous.The hotel staff is excellent! Every morning the cleaning staff would smile and say good morning when I walked by. The wait staff at the conference event were very friendly and catered to our every need. Hussein took care of myself and my coworker one day during lunch and he was so personable. He recognized us at dinner that night and made us delicious mac and cheese. We even had the opportunity to get to know a little about him. There was also a staff member (whose name escapes me) who was on the pasta station during our cocktail hour who was very hospitable. I saw him around many times always with a smile on his face! Every member of the staff seemed to be enjoying their job and took pride in it.Thank you!
Holly E. (Group coordinator, booked 2 rooms), from
18-Oct-2013 Verified Review
Summary of Verified Reviews
79
Good
Summary of 930 reviews
The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.
Good business hotel. Located near shopping areas with easy access to parking.
Wellness Area
89/100
25 reviews
Awesome wellness and fitness areas.
Amenities
71/100
140 reviews
Amenities are good, but the facilities seem older.Okay buildings and entrance area. Elevator in need of updating.Beautiful architecture.
Service
64/100
206 reviews
Service is average, but very friendly.Poorly rated housekeeping and restaurant service.Room service is average. The bar needs better service.
Location
60/100
99 reviews
Location is ok. Pricey, inconvenient parking. Shopping is ok.
Room
59/100
245 reviews
Old, poorly maintained, but acceptably clean rooms.Big rooms with impressive views, good TV's and cozy beds.Untidy bathrooms and bad A/C, minibar and furniture.Shower can be a problem.
Cleanliness
56/100
119 reviews
Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.
Breakfast
46/100
31 reviews
Some complaints about quality and price of breakfast.
Value
31/100
51 reviews
Value for money could be better. High priced breakfast.
Food
21/100
120 reviews
Food could be better. Menu is adequate.
Bar
17/100
63 reviews
Bar could improve. The bar needs better service.
Rated 76/100 based on reviews from families.
Clean hotel facilities. Good fitness area.
Wellness Area
91/100
6 reviews
Great wellness & sports facilities.
Amenities
73/100
26 reviews
Good amenities and entrance area and hotel buildings are alright.
Pool
71/100
13 reviews
Great pool.
Comfort
60/100
32 reviews
Spacious, moderately comfortable rooms with excellent beds, but noise problems.
Service
60/100
37 reviews
Acceptable service with impressive reception.Housekeeping can be a problem.
Location
60/100
19 reviews
Decent location, but problems with parking.
Cleanliness
57/100
21 reviews
Room cleanliness is acceptable. Clean hotel facilities.
Room
56/100
54 reviews
Rooms are fairly clean, though poorly-maintained.Comfortable beds in spacious rooms.
Breakfast
52/100
5 reviews
Breakfast is average.
Value
36/100
11 reviews
Value for money could be better.
Food
18/100
21 reviews
Food could be better.
Bar
16/100
5 reviews
Bar could improve.
Rated 72/100 based on reviews from couples.
Friendly atmosphere.
Amenities
71/100
16 reviews
Good amenities and hotel building is acceptable.
Service
65/100
15 reviews
Service is adequate.
Room
64/100
21 reviews
Rooms are large and mostly clean, with great beds.Badly maintained rooms, with poor A/C and unclean bathrooms.
Location
60/100
12 reviews
Location is ok.
Cleanliness
58/100
11 reviews
Cleanliness is lacking in rooms and bathrooms.
Vibe
55/100
8 reviews
Decent vibe.
Value
33/100
6 reviews
Value for money could be better.
Food
24/100
16 reviews
Food could be better.
Bar
14/100
10 reviews
Bar could improve.
Rated 74/100 based on reviews from solo travelers.
Good amenities.
Amenities
73/100
7 reviews
Great amenities.
Service
67/100
13 reviews
Service is average, but very friendly.
Location
56/100
5 reviews
Location is ok.
Cleanliness
54/100
7 reviews
Room cleanliness is acceptable.
Room
51/100
14 reviews
Room cleanliness is acceptable.
Breakfast
47/100
5 reviews
Breakfast can be improved.
Value
26/100
6 reviews
Value for money could be better.
Food
21/100
6 reviews
Food could be better.
Rated 70/100 based on reviews from business travelers.
Friendly service. Great amenities.
Amenities
68/100
7 reviews
Ordinary amenities.
Service
64/100
8 reviews
Service is average, but very friendly.
Location
60/100
5 reviews
Location is ok.
Room
49/100
9 reviews
Room needs to be improved.
Food
20/100
5 reviews
Food could be better.
Rated 70/100 based on reviews from all travelers.
Good business hotel. Located near shopping areas with easy access to parking.
Wellness Area
89/100
25 reviews
Awesome wellness and fitness areas.
Amenities
71/100
138 reviews
Amenities are good, but the facilities seem older.Okay buildings and entrance area. Elevator in need of updating.Beautiful architecture.
Service
63/100
203 reviews
Acceptable and friendly service with a great reception.Poorly rated housekeeping and restaurant service.Room service is average. The bar needs better service.
Location
60/100
97 reviews
Location is ok. Pricey, inconvenient parking. Shopping is ok.
Room
58/100
240 reviews
Old, poorly maintained, but acceptably clean rooms.Big rooms with impressive views, good TV's and cozy beds.Untidy bathrooms and bad A/C, minibar and furniture. Shower was ok.
Cleanliness
57/100
117 reviews
Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.
Breakfast
44/100
30 reviews
Some complaints about quality and price of breakfast.
Value
32/100
49 reviews
Value for money could be better. High priced breakfast.
Food
21/100
118 reviews
Food could be better. Menu is adequate.
Bar
17/100
63 reviews
Bar could improve. The bar needs better service.
Rated 74/100 based on reviews from families.
Clean hotel facilities. Great reception.
Wellness Area
91/100
6 reviews
Great wellness & sports facilities.
Amenities
73/100
26 reviews
Good amenities and entrance area and hotel buildings are alright.
Pool
71/100
13 reviews
Great pool.
Comfort
60/100
32 reviews
Spacious, moderately comfortable rooms with excellent beds, but noise problems.
Service
60/100
37 reviews
Acceptable service with impressive reception.Housekeeping can be a problem.
Location
60/100
19 reviews
Decent location, but problems with parking.
Cleanliness
57/100
21 reviews
Room cleanliness is acceptable. Clean hotel facilities.
Room
56/100
53 reviews
Rooms are fairly clean, though poorly-maintained.Comfortable beds in spacious rooms.
Breakfast
52/100
5 reviews
Breakfast is average.
Value
36/100
11 reviews
Value for money could be better.
Food
18/100
20 reviews
Food could be better.
Bar
16/100
5 reviews
Bar could improve.
Rated 66/100 based on reviews from couples.
Friendly atmosphere. Spacious rooms.
Amenities
70/100
15 reviews
Good amenities and hotel building is acceptable.
Service
65/100
14 reviews
Service is adequate.
Room
63/100
20 reviews
Rooms are large and mostly clean, with great beds.Badly maintained rooms, with poor A/C and unclean bathrooms.
Location
60/100
12 reviews
Location is ok.
Cleanliness
58/100
11 reviews
Cleanliness is lacking in rooms and bathrooms.
Vibe
55/100
8 reviews
Decent vibe.
Value
33/100
6 reviews
Value for money could be better.
Food
23/100
15 reviews
Food could be better.
Bar
14/100
10 reviews
Bar could improve.
Rated 71/100 based on reviews from solo travelers.
Good amenities.
Amenities
73/100
7 reviews
Great amenities.
Service
67/100
13 reviews
Service is average, but very friendly.
Location
56/100
5 reviews
Location is ok.
Cleanliness
54/100
7 reviews
Room cleanliness is acceptable.
Room
51/100
14 reviews
Room cleanliness is acceptable.
Breakfast
47/100
5 reviews
Breakfast can be improved.
Value
26/100
6 reviews
Value for money could be better.
Food
21/100
6 reviews
Food could be better.
Rated 64/100 based on reviews from business travelers.
Friendly service. Great amenities.
Amenities
68/100
7 reviews
Ordinary amenities.
Service
64/100
8 reviews
Service is average, but very friendly.
Location
60/100
5 reviews
Location is ok.
Room
49/100
9 reviews
Room needs to be improved.
Food
20/100
5 reviews
Food could be better.
Customer Reviews of Hyatt Regency Greenwich
4.0 of 5Overall
3.8 of 5Amenities
4.3 of 5Cleanliness
4.3 of 5Comfort
4.1 of 5Condition
4.3 of 5Neighborhood
4.2 of 5Service
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Located in Old Greenwich, Hyatt Regency Greenwich is by the sea, a 2-minute drive from E. Gaynor Brennan Golf Course and 9 minutes from Bruce Museum of Arts and Science. This 4-star hotel is 4.6 mi (7.4 km) from Greenwich Avenue and 4.8 mi (7.7 km) from Chelsea Piers.
Take advantage of the hotel's room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Make yourself at home in one of the 373 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
E. Gaynor Brennan Golf Course - 1.7 km / 1.1 mi Stamford Health - 2.2 km / 1.4 mi Stamford Hospital - 2.2 km / 1.4 mi Museum of Black World War II History - 2.3 km / 1.4 mi Stamford Center for the Arts - 2.8 km / 1.7 mi Fernando Luis Alvarez Gallery - 3 km / 1.9 mi Stamford Town Center - 3 km / 1.9 mi Bush Holley House Museum - 3.4 km / 2.1 mi Stamford Hospital - 4.6 km / 2.9 mi Cummings Park - 4.7 km / 2.9 mi Putnam Cottage - 4.8 km / 3 mi Fort Stamford Park - 5.2 km / 3.3 mi Greenwich Point Park - 5.3 km / 3.3 mi Flinn Gallery at Greenwich Library - 6 km / 3.7 mi West Beach - 6.1 km / 3.8 mi
The nearest airports are: Westchester County Airport (HPN) - 26.9 km / 16.7 mi John F. Kennedy Intl. Airport (JFK) - 60.6 km / 37.7 mi LaGuardia Airport (LGA) - 48.9 km / 30.4 mi Danbury, CT (DXR-Danbury Municipal) - 76 km / 47.2 mi Farmingdale, NY (FRG-Republic) - 87.1 km / 54.1 mi
The preferred airport for Hyatt Regency Greenwich is Westchester County Airport (HPN).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.
Amenities / Features
Check In: 3:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Dry cleaning/laundry service
Swimming pool
Shared microwave
Free WiFi
Braille or raised signage
Number of indoor pools - 1
In-room accessibility
Wheelchair accessible parking
Internet access - wireless
Accessible bathroom
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Handrails in stairways
Electric car charging station
Wheelchairs available on site
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Elevator
Fitness facilities
Secured parking
Uncovered parking
Wheelchair accessible (may have limitations)
Ballroom
Total number of rooms - 373
Number of floors - 4
Professional property host/manager
Car recommended
No cribs (infant beds) available
Vending machine
Wheelchair-accessible concierge desk
Reception hall
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Pool hoist on site
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Well-lit path to entrance
Internet access in public areas - high speed
Stair-free path to entrance
Wedding services
24-hour fitness facilities
Luggage storage
Express check-out
24-hour front desk
Safe-deposit box at front desk
Smoke-free property
Hiking/biking trails nearby
Self parking (surcharge)
Hair salon
ATM/banking
Wheelchair accessible path of travel
Concierge services
Airport & Shuttle Information
*Westchester Airport; 15 min*La Guardia; 35 min*Kennedy; 45 min
Local Shuttle Info: Complimentary shuttle service within a 5 mile radius; shuttle based upon availability
Breakfast Information
Breakfast served daily in Winfields Restaurant from 6:30am-10:30am. Winfields is located in the garden atrium lobby so feels like al fresco dining year round.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Pet maximum weight in lb is 50
Maximum number of pets per room 1
Pet maximum weight in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Only dogs are allowed
Pets allowed
At Hyatt Regency Greenwich, we are happy to welcome both you and your canine companions. To participate in our pet program, please inform the hotel that you will be bringing your pet (or pets). Only one dog weighing 50 pounds and under or two dogs with a combined weight of 75 pounds are permitted. Please note that for a stay of up to six nights, a $100 fee will be added, while a stay of seven to 30 nights will incur an additional deep-cleaning fee of $100. For extended stays, please contact the hotel.
Parking Info
Self-Parking - $18.00 per night plus taxDay Parking - $10.00 per day plus taxValet Parking - $30.00 per night plus tax
Internet / WiFI
Complimentary guestroom Wi-Fi
Misc Fees / Policies
Breakfast fee: between USD 14 and USD 25 per person (approximately)
Uncovered self parking fee: USD 20 per night (in/out privileges)
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 25.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 7:00 AM to 9:00 PM.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests can access their rooms with a mobile device; masks are required in public areas.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Cleaning Policies
All high touch areas are cleaned throughout the day. Social distancing and mask requirements are in place at this time.
Property is cleaned with disinfectant
Staff wears personal protective equipment
Social distancing measures are in place
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Masks are compulsory at the property
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Essential workers only - NO
Property confirms they are implementing enhanced cleaning measures
About Hyatt Hotels and Resorts
Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Group vs. Individual Rates at Hyatt Regency Greenwich
The chart above shows trends of prices for both our group rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 26.1% in the month of July 2023 and the highest average individual rate is $255 in the month of July 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Regency Greenwich in a month when rates are lower.
