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21c Museum Hotel Chicago
55 East Ontario Street, Chicago, IL 60611 US
near Exit 51a on I-94 (~1.2mi)
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Reservations: (816) 205-8929
4.0 Star Property Near Michigan Avenue
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Select My Room
Very Good
4.0/5
Based on 218 guest reviews
- Free WiFi
- Breakfast available (surcharge)
- 24-hour fitness facilities
- Smoke-free property
Select Your Room:
04/17/2024 - 04/18/2024
Searching all hotel inventory networks
4 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of 21c Museum Hotel Chicago
Below are the verified reviews from guests that we have booked recently: "Amazing"
Overall Score5.0/ 5
From the very start, Ben checked our group in and was incredibly kind and welcoming. The location, rooms and everything about this hotel is amazing. I would highly recommend this hotel to anyone and will be returning on my next visit to Chicago!
Kim W. (Group coordinator, booked 13 rooms), from 
18-Jan-2024 Verified Review, stayed from Wed Jan 17 to Thu Jan 18 2024 at a $158.99 average nightly rate. 
"Good Customer Service"
Overall Score4.0/ 5
Jose was extremely helpful as was the rest of the staff.
Terrance N. (Individual traveler, booked 1 room), from
03-Sep-2023 Verified Review, stayed from Wed Aug 30 to Fri Sep 01 2023 at a $163.99 average nightly rate. "Room was very clean and comfortable. Staff was friendly and helpful. "
Overall Score4.0/ 5
Great stay, friendly staff. Very spacious rooms.
Natasha G. (Individual traveler, booked 1 room), from 
21-Jul-2023 Verified Review, stayed from Sat Jul 15 to Tue Jul 18 2023 at a C$252.99 average nightly rate. 
"Immersive, decadent, fun!"
Overall Score5.0/ 5
Jose had me covered from the minute I arrived. Products and rooms were exquisite! Will definitely return. Ideal location and experience! Immersive, decadent, fun!
Katherine B. (Individual traveler, booked 1 room), from
27-Jun-2023 Verified Review, stayed from Thu Jun 22 to Sun Jun 25 2023 at a C$420.18 average nightly rate. Property Description
With a stay at 21c Museum Hotel Chicago, you'll be centrally located in Chicago, steps from Bally's Casino Chicago and within a 10-minute walk of John Hancock Center. This upscale hotel is 0.9 mi (1.4 km) from Millennium Park and 1.3 mi (2.1 km) from Art Institute of Chicago.
Enjoy a satisfying meal at Lure Fishbar serving guests of 21c Museum Hotel Chicago. Wrap up your day with a drink at the bar/lounge.
Make yourself at home in one of the 297 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Distances are displayed to the nearest 0.1 mile and kilometer.
Michigan Avenue - 0.1 km / 0.1 mi
Bally's Casino Chicago - 0.1 km / 0.1 mi
State Street - 0.2 km / 0.1 mi
Northwestern Memorial Hospital - 0.4 km / 0.2 mi
Tribune Tower - 0.4 km / 0.3 mi
Holy Name Cathedral - 0.5 km / 0.3 mi
Chicago Water Tower - 0.5 km / 0.3 mi
Michigan Avenue Bridge - 0.6 km / 0.4 mi
Ann and Robert H. Lurie Children's Hospital - 0.7 km / 0.4 mi
Water Tower Place - 0.7 km / 0.5 mi
Marina City - 0.8 km / 0.5 mi
John Hancock Center - 0.8 km / 0.5 mi
Fourth Presbyterian Church - 0.8 km / 0.5 mi
Chicago Riverwalk - 0.8 km / 0.5 mi
900 North Michigan Shops - 0.9 km / 0.5 mi
The nearest airports are:
Chicago Midway Airport (MDW) - 21.2 km / 13.2 mi
Chicago O'Hare Intl. Airport (ORD) - 28.6 km / 17.7 mi
Chicago, IL (PWK-Chicago Executive) - 40.9 km / 25.4 mi
The preferred airport for 21c Museum Hotel Chicago is Chicago O'Hare Intl. Airport (ORD).
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 7 meeting rooms.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services.
Green Sustainability
Accor program
Amenities / Features
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Biodegradable/compostable stirrers
- No single-use plastic straws
- No single-use plastic soda bottles
- Number of meeting rooms - 7
- No single-use plastic stirrers
- Conference space size (meters) - 929
- Reusable cups only
- Reusable tableware only
- Biodegradable/compostable straws
- Sailing nearby
- No single-use plastic water bottles
- Free WiFi
- Number of bars/lounges - 1
- Braille or raised signage
- Assistive listening devices available
- Wheelchair accessible parking
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Eco-friendly cleaning products provided
- LED light bulbs
- No accessible shuttle
- Multilingual staff
- Ice skating nearby
- Elevator
- Double-glazing on all windows
- Guest education on local ecosystems and culture
- Wheelchair accessible (may have limitations)
- Casino nearby
- Total number of rooms - 297
- Number of floors - 17
- Property does not require health documentation at check-in
- Professional property host/manager
- LGBTQ friendly
- Noise-free rooms not guaranteed
- Property does not offer onsite COVID-19 testing
- Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Ballroom
- Express check-in
- Change of bed sheets (on request)
- Windsurfing nearby
- Change of towels (on request)
- Wedding services
- 24-hour fitness facilities
- Boat tours nearby
- Art gallery on site
- Water-efficient showers only
- Luggage storage
- Express check-out
- Porter/bellhop
- Business center
- 24-hour front desk
- Number of restaurants - 1
- Housekeeping on request
- Golfing nearby
- Smoke-free property
- Safe-deposit box at front desk
- Hiking/biking trails nearby
- Kayaking nearby
- Conference space
- Valet parking (surcharge)
- Computer station
- Wheelchair accessible path of travel
- ATM/banking
- Conference space size (feet) - 10000
- 24-hour business center
Airport & Shuttle Information
O'Hare International or Midway. O'Hare is approximately 17 miles away and Midway is 12 miles.
Local Shuttle Info: NA
Breakfast Information
Catered group breakfast available at one of our Galleries. Pricing starts at $25+ per person, per day (+inclusive of tax and gratuity).Mon-Sat 07:00-11:30.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Maximum number of pets per room 2
Pet max weight (per pet) in lb is 50
Only dogs and cats are allowed
Pet max weight (per pet) in kg is 23
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
USD 75 per accommodation, per stay.
Parking Info
Parking Info/Valet parking available for $75 a night. Self-parking available adjacent to the hotel at an hourly rate or daily (currently $46 daily)
Internet / WiFI
High-speed Wi-Fi is complimentary throughout the hotel including all guest rooms and meeting space.
Misc Fees / Policies
- Valet parking fee: USD 75 per night (in/out privileges)
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: USD 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Resort fee: USD 29.35 per accommodation, per night
- Additional inclusions
- Fitness center access
- In-room bottled water
- In-room coffee
- In-room safe
- Laundry facilities
- Phone calls
We have included all charges provided to us by the property.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
- This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning Policies
At each touchpoint along the guest journey thought a 21c property, extensive measures are being taken to protect our guests and employees, and aid in preventing the spread of COVID-19.All protocols have been developed following the guidance of the WHO,CDC& PHAC, AHLA & USTA, and local health and government authorities, and have been validated by our expert advisory partners for maximum efficacy. Enhanced hands-on training, dedicated on property rollout committees and a formal audit program ensure initial and continued compliance at all hotels across the 21c Museum Hotel portfolio. Wellness kits providedReduction of touchpoints 48 hour resting period between guest stays, followed by cleaning and disinfection
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Seasonality of Hotel Rates at 21c Museum Hotel Chicago
The graph above is seasonality of room rates for both group rates and the lowest online individual rates we could find at the time the group bid was placed. The lowest group rate shown is 49.2% in August 2024 and the highest average individual rate is $540 in the month of October 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at 21c Museum Hotel Chicago in a month when rates are lower.
