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Quality Inn East Haven New Haven

30 Frontage Rd, East Haven, CT 06512 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In East Haven (The Centre)
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select Your Room:
01/27/2022 - 01/28/2022
Searching all hotel inventory networks
6 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn East Haven New Haven

Below are the verified reviews from guests that we have booked recently:
"Wonderful place and friendly staff anytime you have troubles staff or manager take care of it !??."
Overall Score4.0/ 5
Grateful
(Individual traveler, booked 1 room), from US flag
01-Dec-2020 Verified Review, stayed from Tue Dec 01 to Wed Dec 02 2020 at a $75.99 average nightly rate.
"Not in good area."
Overall Score1.0/ 5
would not stay there.
(Individual traveler, booked 1 room), from US flag
17-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sat Aug 15 2020 at a $80.99 average nightly rate.
"Deceptive and Dirty. Avoid at all costs."
Overall Score1.0/ 5
I stayed at this motel after booking on Hotel Planner. This site said pets are welcome but didn't mention a per pet fee of $25 or add it to the rate. The hotel added the fee without telling me! Also I looked under the bed and found miscellaneous garbage from prior guests. Who knows how long it had been since they cleaned under there. Plus there was a gap under the door and all sorts of flying bugs kept getting in and bothering me. And the men smoking and congregating outside most of the day into the night is not what a single female wants to encounter. Stay far, far away.
(Individual traveler, booked 1 room), from US flag
13-Aug-2020 Verified Review, stayed from Sun Aug 09 to Mon Aug 10 2020 at a $80.10 average nightly rate.
"Surprisingly Clean Room After Reading Prior Reviews"
Overall Score4.0/ 5
Exceeded expectations for cleanliness! Some outside road noises due to location off main highway. Eric was extremely hospitable and accommodating to me and was pleasant to everyone! After travelling from NC and having concerns about safety.
(Individual traveler, booked 1 room), from US flag
24-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sat Nov 23 2019 at a $98.10 average nightly rate.
"Well below my expectations."
Overall Score1.0/ 5
Hello, When arriving to the Quality Inn, my boyfriend and I were greeted by a very friendly man who was able to accommodate us with our room an hour before the scheduled check in. When we arrived to our room, we found that it reeked of cigarette smoke. Smelled like someone was smoking in there for hours. We had specifically asked for a non smoking room when making the reservation. We went back to the front desk and the man (I believe his name was Jermine) upgraded our room to the “bridal suite” on the second floor, which was free of smoke. We were very happy that the man was able to accommodate us and we know this was not his fault for the room smelling terribly, but this kind of service is in my opinion unacceptable. Adding to our experience, our friends checking in( two other rooms) also had to ask for new rooms due to terrible cigarette smoke/ pot smell. Keep in mind all of these rooms were said to be “cleaned.” It is fair to say my experience at the Quality Inn was below my expectations and I will not be returning.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Sun Jul 07 to Mon Jul 08 2019 at a $69.64 average nightly rate.
"Pretty Smoked up."
Overall Score3.0/ 5
Hi There, Overall my stay wasnt as delightful as I would have hoped. I will say the gentleman at the front desk was pleasant and did everythin he could to help me out. It was beyond his control of the rooms. I had to have my room switched because of the smell of Pot and cigarettes. I was in town for a wedding and this did not just happen to me but my two groups of friends who also had a room there. The room served its purchase, but when you get put in a non smoking room and it wraks of smoke you kinda wonder if your guest are sticking to hotel policy.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Sun Jul 07 to Mon Jul 08 2019 at a $83.62 average nightly rate.
"Clean but worn out."
Overall Score2.0/ 5
Rooms are getting run down, wallpaper in bathroom is falling off, many holes in carpet in room. Room has an odor.
(Individual traveler, booked 1 room), from US flag
01-Mar-2019 Verified Review, stayed from Thu Feb 28 to Sat Mar 02 2019 at a $73.80 average nightly rate.
"Relaxing Experience"
Overall Score4.0/ 5
Room is neat and clean. Housekeeping facility is excellent.
(Individual traveler, booked 1 room), from US flag
20-Jan-2019 Verified Review, stayed from Mon Jan 14 to Fri Jan 18 2019 at a C$76.39 average nightly rate.

Summary of Verified Reviews

67
Poor

Summary of 527 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 67/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Great pool."

Location

82/100
53 reviews

"Great location near lots of shopping." Easy car access but inadequate parking.

Service

79/100
115 reviews

"Friendly service and great reception." Decent management and adequately professional staff.

Pool

78/100
17 reviews

"Great pool."

Room

49/100
175 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Poor TV's and furniture, and inadequate room cleanliness. Average-sized rooms with alright beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Breakfast

38/100
32 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

36/100
115 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

35/100
7 reviews

"Wifi quality could be improved."

Amenities

22/100
35 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 55/100 based on reviews from families.

"Location is great. Good service."

Location

80/100
9 reviews

"Great location."

Service

76/100
25 reviews

"Friendly service."

Comfort

43/100
24 reviews

"Not very comfortable, with poor beds."

Room

42/100
46 reviews

"Poorly cleaned, old rooms and bathrooms." Rooms not well-kept, with poor beds and furniture.

Breakfast

38/100
11 reviews

"Breakfast can be improved."

Cleanliness

34/100
32 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

25/100
8 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

22/100
9 reviews

"Hotel buildings could use some improvement."

Rated 67/100 based on reviews from couples.

"Good accessibility by car. Great reception."

Service

82/100
9 reviews

"Friendly service."

Location

81/100
14 reviews

"Great location with good access by car."

Comfort

46/100
12 reviews

"Okay beds but not comfortable overall."

Room

44/100
20 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Breakfast

41/100
5 reviews

"Breakfast can be improved."

Cleanliness

35/100
10 reviews

"Rooms could be cleaner."

Vibe

20/100
6 reviews

"Vibe is not too good."

Amenities

18/100
6 reviews

"Amenities are not the best."

Rated 62/100 based on reviews from solo travelers.

"Friendly service."

Location

83/100
5 reviews

"Great location."

Service

76/100
5 reviews

"Fantastic service."

Room

43/100
12 reviews

"Rooms could be cleaner."

Cleanliness

35/100
11 reviews

"Rooms could be cleaner."

Rated 58/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Great pool."

Location

83/100
52 reviews

"Great location near lots of shopping." Easy car access but inadequate parking.

Service

79/100
114 reviews

"Friendly service and great reception." Decent management and adequately professional staff.

Pool

78/100
17 reviews

"Great pool."

Room

49/100
166 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Poor TV's and furniture, and inadequate room cleanliness. Average-sized rooms with alright beds. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Breakfast

41/100
29 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

37/100
110 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

35/100
7 reviews

"Wifi quality could be improved."

Amenities

21/100
33 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 54/100 based on reviews from families.

"Location is great. Good service."

Location

80/100
9 reviews

"Great location."

Service

76/100
25 reviews

"Friendly service."

Comfort

44/100
23 reviews

"Not very comfortable, with poor beds."

Room

43/100
42 reviews

"Poorly cleaned, old rooms and bathrooms." Rooms not well-kept, with poor beds and furniture.

Breakfast

40/100
10 reviews

"Breakfast can be improved."

Cleanliness

35/100
29 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Vibe

25/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

22/100
8 reviews

"Hotel buildings could use some improvement."

Rated 59/100 based on reviews from couples.

"Good accessibility by car. Great reception."

Location

82/100
13 reviews

"Great location with good access by car."

Service

82/100
9 reviews

"Friendly service."

Room

44/100
19 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Breakfast

41/100
5 reviews

"Breakfast can be improved."

Cleanliness

35/100
10 reviews

"Rooms could be cleaner."

Vibe

20/100
6 reviews

"Vibe is not too good."

Amenities

18/100
6 reviews

"Amenities are not the best."

Rated 59/100 based on reviews from solo travelers.

"Friendly service."

Location

83/100
5 reviews

"Great location."

Service

76/100
5 reviews

"Fantastic service."

Room

43/100
12 reviews

"Rooms could be cleaner."

Cleanliness

35/100
11 reviews

"Rooms could be cleaner."

Rated 60/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Great pool."

Room

38/100
7 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

The Quality Inn East Haven is located just 2 miles from Downtown New Haven at Exit 51 on I-95. Our hotel features easy accessibility with our prominent location and all the amenities and services that your group needs! Our hotel features 80 guest rooms that each feature free King, Queen or Double beds, free WiFi internet, expanded cable television with HBO, irons & ironing boards, hairdryers and coffeemakers. Our hotel also has a large outdoor swimming pool and a fitness center. Guests are also treated to an expanded continental breakfast daily that features a variety of cereals, juices, yogurts, eggs and pastries.In addition to all of our amenities, we are also located next to two restaurants , shops and a bowling alley! Chili's Bar & Grill and Friendlys Restaurants are next door to our hotel and can be walked to in less than a minute! Don't feel like going out for a meal? Room service is available from Friendlys daily! There is also a TJ Maxx clothing store next door to spend some time finding great values! Additionally, there is a bowling alley, Home Goods store and an Xpect Discount retailer / pharmacy all within a 2 minute walk from our hotel.

Amenities / Features


  • Check In: 3:00 pm - 4:00 am
  • Check Out: 11:00 am
  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Car rental
  • Central location
  • Child facilities
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted

Airport & Shuttle Information

Tweed-New Haven Regional Airport is 1 mile from our hotel. Bradley International Airport is 40 miles and JFK is 70 miles from our hotel. We have a shuttle which can be made available to provide your group transportation to and from airports.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

We offer full hot complementary breakfast daily from 6am-9am

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet fee applies. $20 for pet per night, for under 20 lbs pets. Larger pets accommodation at management discretion.

Parking Info

Parking is free

Internet / WiFI

We offer high-speed internet service at no cost.

Cleaning Policies

Guest rooms are thoroughly clean and disinfect all hard surfaces. Increased cleaning and disinfecting frequency for high-touch surfaces in public spaces.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality and Projections at Quality Inn East Haven

Rate fluctuations of Quality Inn East Haven

The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 22.2% in the month of January 2021 and the highest average individual rate is $109 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn East Haven in a month when rates are lower.

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