Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Verified Reviews of Quality Inn East Haven New Haven
Below are the verified reviews from guests that we have booked recently:
"Wonderful place and friendly staff anytime you have troubles staff or manager take care of it !??."
Overall Score4.0/5
Grateful
Kantana F. (Individual traveler, booked 1 room), from
01-Dec-2020 Verified Review, stayed from Tue Dec 01 to Wed Dec 02 2020 at a $75.99 average nightly rate.
"Not in good area."
Overall Score1.0/5
would not stay there.
Barbara S. (Individual traveler, booked 1 room), from
17-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sat Aug 15 2020 at a $80.99 average nightly rate.
"Deceptive and Dirty. Avoid at all costs."
Overall Score1.0/5
I stayed at this motel after booking on Hotel Planner. This site said pets are welcome but didn't mention a per pet fee of $25 or add it to the rate. The hotel added the fee without telling me! Also I looked under the bed and found miscellaneous garbage from prior guests. Who knows how long it had been since they cleaned under there. Plus there was a gap under the door and all sorts of flying bugs kept getting in and bothering me. And the men smoking and congregating outside most of the day into the night is not what a single female wants to encounter. Stay far, far away.
Denise S. (Individual traveler, booked 1 room), from
13-Aug-2020 Verified Review, stayed from Sun Aug 09 to Mon Aug 10 2020 at a $80.10 average nightly rate.
"Surprisingly Clean Room After Reading Prior Reviews"
Overall Score4.0/5
Exceeded expectations for cleanliness! Some outside road noises due to location off main highway. Eric was extremely hospitable and accommodating to me and was pleasant to everyone! After travelling from NC and having concerns about safety.
Theodora A. (Individual traveler, booked 1 room), from
24-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sat Nov 23 2019 at a $98.10 average nightly rate.
"Well below my expectations."
Overall Score1.0/5
Hello, When arriving to the Quality Inn, my boyfriend and I were greeted by a very friendly man who was able to accommodate us with our room an hour before the scheduled check in. When we arrived to our room, we found that it reeked of cigarette smoke. Smelled like someone was smoking in there for hours. We had specifically asked for a non smoking room when making the reservation. We went back to the front desk and the man (I believe his name was Jermine) upgraded our room to the “bridal suite” on the second floor, which was free of smoke. We were very happy that the man was able to accommodate us and we know this was not his fault for the room smelling terribly, but this kind of service is in my opinion unacceptable. Adding to our experience, our friends checking in( two other rooms) also had to ask for new rooms due to terrible cigarette smoke/ pot smell. Keep in mind all of these rooms were said to be “cleaned.” It is fair to say my experience at the Quality Inn was below my expectations and I will not be returning.
Amanda S. (Individual traveler, booked 1 room), from
08-Jul-2019 Verified Review, stayed from Sun Jul 07 to Mon Jul 08 2019 at a $69.64 average nightly rate.
"Pretty Smoked up."
Overall Score3.0/5
Hi There, Overall my stay wasnt as delightful as I would have hoped. I will say the gentleman at the front desk was pleasant and did everythin he could to help me out. It was beyond his control of the rooms. I had to have my room switched because of the smell of Pot and cigarettes. I was in town for a wedding and this did not just happen to me but my two groups of friends who also had a room there. The room served its purchase, but when you get put in a non smoking room and it wraks of smoke you kinda wonder if your guest are sticking to hotel policy.
Rocco D. (Individual traveler, booked 1 room), from
08-Jul-2019 Verified Review, stayed from Sun Jul 07 to Mon Jul 08 2019 at a $83.62 average nightly rate.
"Clean but worn out."
Overall Score2.0/5
Rooms are getting run down, wallpaper in bathroom is falling off, many holes in carpet in room. Room has an odor.
Guy H. (Individual traveler, booked 1 room), from
01-Mar-2019 Verified Review, stayed from Thu Feb 28 to Sat Mar 02 2019 at a $73.80 average nightly rate.
"Relaxing Experience"
Overall Score4.0/5
Room is neat and clean. Housekeeping facility is excellent.
Hemant P. (Individual traveler, booked 1 room), from
20-Jan-2019 Verified Review, stayed from Mon Jan 14 to Fri Jan 18 2019 at a C$76.39 average nightly rate.
Summary of Verified Reviews
67
Poor
Summary of 527 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Easily accessible by car and close to shopping areas. Great pool."
Location
82/100
53 reviews
"Great location near lots of shopping."Easy car access but inadequate parking.
Service
79/100
115 reviews
"Friendly service and great reception."Decent management and adequately professional staff.
Pool
78/100
17 reviews
"Great pool."
Room
49/100
175 reviews
"Old, poorly maintained rooms with inadequate A/C and kitchenettes."Poor TV's and furniture, and inadequate room cleanliness.Average-sized rooms with alright beds.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Breakfast
38/100
32 reviews
"Breakfast affordable but not highly reviewed."
Cleanliness
36/100
115 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
WiFi
35/100
7 reviews
"Wifi quality could be improved."
Amenities
22/100
35 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 55/100 based on reviews from families.
"Location is great. Good service."
Location
80/100
9 reviews
"Great location."
Service
76/100
25 reviews
"Friendly service."
Comfort
43/100
24 reviews
"Not very comfortable, with poor beds."
Room
42/100
46 reviews
"Poorly cleaned, old rooms and bathrooms."Rooms not well-kept, with poor beds and furniture.
Breakfast
38/100
11 reviews
"Breakfast can be improved."
Cleanliness
34/100
32 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Vibe
25/100
8 reviews
"Vibe is not too good. Hotel could use some updating."
Amenities
22/100
9 reviews
"Hotel buildings could use some improvement."
Rated 67/100 based on reviews from couples.
"Good accessibility by car. Great reception."
Service
82/100
9 reviews
"Friendly service."
Location
81/100
14 reviews
"Great location with good access by car."
Comfort
46/100
12 reviews
"Okay beds but not comfortable overall."
Room
44/100
20 reviews
"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."
Breakfast
41/100
5 reviews
"Breakfast can be improved."
Cleanliness
35/100
10 reviews
"Rooms could be cleaner."
Vibe
20/100
6 reviews
"Vibe is not too good."
Amenities
18/100
6 reviews
"Amenities are not the best."
Rated 62/100 based on reviews from solo travelers.
"Friendly service."
Location
83/100
5 reviews
"Great location."
Service
76/100
5 reviews
"Fantastic service."
Room
43/100
12 reviews
"Rooms could be cleaner."
Cleanliness
35/100
11 reviews
"Rooms could be cleaner."
Rated 58/100 based on reviews from all travelers.
"Easily accessible by car and close to shopping areas. Great pool."
Location
83/100
52 reviews
"Great location near lots of shopping."Easy car access but inadequate parking.
Service
79/100
114 reviews
"Friendly service and great reception."Decent management and adequately professional staff.
Pool
78/100
17 reviews
"Great pool."
Room
49/100
166 reviews
"Old, poorly maintained rooms with inadequate A/C and kitchenettes."Poor TV's and furniture, and inadequate room cleanliness.Average-sized rooms with alright beds.Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Breakfast
41/100
29 reviews
"Breakfast affordable but not highly reviewed."
Cleanliness
37/100
110 reviews
"Bathrooms and rooms are untidy."Hotel facilities could use a good clean.
WiFi
35/100
7 reviews
"Wifi quality could be improved."
Amenities
21/100
33 reviews
"Poorly reviewed buildings and an uninspiring entrance area."
Rated 54/100 based on reviews from families.
"Location is great. Good service."
Location
80/100
9 reviews
"Great location."
Service
76/100
25 reviews
"Friendly service."
Comfort
44/100
23 reviews
"Not very comfortable, with poor beds."
Room
43/100
42 reviews
"Poorly cleaned, old rooms and bathrooms."Rooms not well-kept, with poor beds and furniture.
Breakfast
40/100
10 reviews
"Breakfast can be improved."
Cleanliness
35/100
29 reviews
"Rooms could be cleaner. Hotel facilities could use a good clean."
Vibe
25/100
7 reviews
"Vibe is not too good. Hotel could use some updating."
Amenities
22/100
8 reviews
"Hotel buildings could use some improvement."
Rated 59/100 based on reviews from couples.
"Good accessibility by car. Great reception."
Location
82/100
13 reviews
"Great location with good access by car."
Service
82/100
9 reviews
"Friendly service."
Room
44/100
19 reviews
"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."
Breakfast
41/100
5 reviews
"Breakfast can be improved."
Cleanliness
35/100
10 reviews
"Rooms could be cleaner."
Vibe
20/100
6 reviews
"Vibe is not too good."
Amenities
18/100
6 reviews
"Amenities are not the best."
Rated 59/100 based on reviews from solo travelers.
"Friendly service."
Location
83/100
5 reviews
"Great location."
Service
76/100
5 reviews
"Fantastic service."
Room
43/100
12 reviews
"Rooms could be cleaner."
Cleanliness
35/100
11 reviews
"Rooms could be cleaner."
Rated 60/100 based on reviews from all travelers.
"Easily accessible by car and close to shopping areas. Great pool."
Room
38/100
7 reviews
"Room needs to be improved."
Customer Reviews of Quality Inn East Haven New Haven
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
The Quality Inn East Haven is located just 2 miles from Downtown New Haven at Exit 51 on I-95. Our hotel features easy accessibility with our prominent location and all the amenities and services that your group needs! Our hotel features 80 guest rooms that each feature free King, Queen or Double beds, free WiFi internet, expanded cable television with HBO, irons & ironing boards, hairdryers and coffeemakers. Our hotel also has a large outdoor swimming pool and a fitness center. Guests are also treated to an expanded continental breakfast daily that features a variety of cereals, juices, yogurts, eggs and pastries.In addition to all of our amenities, we are also located next to two restaurants , shops and a bowling alley! Chili's Bar & Grill and Friendlys Restaurants are next door to our hotel and can be walked to in less than a minute! Don't feel like going out for a meal? Room service is available from Friendlys daily! There is also a TJ Maxx clothing store next door to spend some time finding great values! Additionally, there is a bowling alley, Home Goods store and an Xpect Discount retailer / pharmacy all within a 2 minute walk from our hotel.
Amenities / Features
Check In: 3:00 pm - 4:00 am
Check Out: 11:00 am
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Bus parking
Car rental
Central location
Child facilities
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Airport & Shuttle Information
Tweed-New Haven Regional Airport is 1 mile from our hotel. Bradley International Airport is 40 miles and JFK is 70 miles from our hotel. We have a shuttle which can be made available to provide your group transportation to and from airports.
Airport Shuttle? Yes! There is an airport shuttle.
Breakfast Information
We offer full hot complementary breakfast daily from 6am-9am
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed. Pet fee applies. $20 for pet per night, for under 20 lbs pets. Larger pets accommodation at management discretion.
Parking Info
Parking is free
Internet / WiFI
We offer high-speed internet service at no cost.
Cleaning Policies
Guest rooms are thoroughly clean and disinfect all hard surfaces. Increased cleaning and disinfecting frequency for high-touch surfaces in public spaces.
About Quality Inns
Comfortable bedding with soft pillows
Hot, fresh, and healthy breakfast options available at certain locations
Known for providing friendly services
Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
Fresh coffee and tea in the lobby 24/7
Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Seasonality and Projections at Quality Inn East Haven
The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 22.2% in the month of January 2021 and the highest average individual rate is $109 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn East Haven in a month when rates are lower.
