Passport

Quality Inn East Haven New Haven

30 Frontage Rd, East Haven, CT 06512 US
View Map Reservations: +1-800-760-7718
2.5 Star Property In East Haven (The Centre)
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Select My Room
Average
3.0/5

Based on 517 guest reviews

Show Guest Reviews
  • Free breakfast
  • Free WiFi
  • Smoke-free property
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free self parking
  • 24-hour fitness facilities
  • Free buffet breakfast
Select Your Room:
10/01/2022 - 10/02/2022
Searching all hotel inventory networks
7 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn East Haven New Haven

Below are the verified reviews from guests that we have booked recently:
"Excellent Customer Service"
Overall Score3.0/ 5
Lucile at the front desk couldn't help my wife and I enough. She is wonderful.
(Individual traveler, booked 1 room), from US flag
23-Jul-2022 Verified Review, stayed from Wed Jul 20 to Thu Jul 21 2022 at a $118.99 average nightly rate.
"Should not use Quality on your name."
Overall Score1.0/ 5
This was the worst place I have ever stayed. The toilet overflowed into the hall and the carpet was wet as well as the entire bathroom We were told that we could move to a new room when we returned later in the day. When we returned the manager via telephone said we wouldn’t be able to change rooms and had to return to that gross room. After assuring that person that I would call the health department, a new room was finally found. The hotel was also in complete disrepair.
(Individual traveler, booked 1 room), from US flag
31-May-2022 Verified Review, stayed from Sat May 21 to Mon May 23 2022 at a $203.99 average nightly rate.
"Clean"
Overall Score3.0/ 5
Cleanliness was fine.
(Individual traveler, booked 1 room), from US flag
25-May-2022 Verified Review, stayed from Wed May 18 to Wed May 25 2022 at a $146.70 average nightly rate.
"Clean hotel, great service!"
Overall Score5.0/ 5
The perfect place to stay if flying out of Tweed New Haven Airport on an early flight. Half the price of New Haven hotels. The shower was great with plenty of towels. Breakfast is back, a pleasant surprise! Better than expected! Also, you can easily walk to Chili’s, TJ Max, Dollar Tree, etc. We would stay again!
(Individual traveler, booked 1 room), from US flag
05-Jan-2022 Verified Review, stayed from Sun Jan 02 to Mon Jan 03 2022 at a $94.99 average nightly rate.
Response from Management on 07-Jan-2022:
Thank you, Teresa! We look forward to your future stay....Be safe!
"Wonderful place and friendly staff anytime you have troubles staff or manager take care of it !??."
Overall Score4.0/ 5
Grateful
(Individual traveler, booked 1 room), from US flag
01-Dec-2020 Verified Review, stayed from Tue Dec 01 to Wed Dec 02 2020 at a $75.99 average nightly rate.
"Not in good area."
Overall Score1.0/ 5
would not stay there.
(Individual traveler, booked 1 room), from US flag
17-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sat Aug 15 2020 at a $80.99 average nightly rate.
"Deceptive and Dirty. Avoid at all costs."
Overall Score1.0/ 5
I stayed at this motel after booking on Hotel Planner. This site said pets are welcome but didn't mention a per pet fee of $25 or add it to the rate. The hotel added the fee without telling me! Also I looked under the bed and found miscellaneous garbage from prior guests. Who knows how long it had been since they cleaned under there. Plus there was a gap under the door and all sorts of flying bugs kept getting in and bothering me. And the men smoking and congregating outside most of the day into the night is not what a single female wants to encounter. Stay far, far away.
(Individual traveler, booked 1 room), from US flag
13-Aug-2020 Verified Review, stayed from Sun Aug 09 to Mon Aug 10 2020 at a $80.10 average nightly rate.
"Surprisingly Clean Room After Reading Prior Reviews"
Overall Score4.0/ 5
Exceeded expectations for cleanliness! Some outside road noises due to location off main highway. Eric was extremely hospitable and accommodating to me and was pleasant to everyone! After travelling from NC and having concerns about safety.
(Individual traveler, booked 1 room), from US flag
24-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sat Nov 23 2019 at a $98.10 average nightly rate.
"Well below my expectations."
Overall Score1.0/ 5
Hello, When arriving to the Quality Inn, my boyfriend and I were greeted by a very friendly man who was able to accommodate us with our room an hour before the scheduled check in. When we arrived to our room, we found that it reeked of cigarette smoke. Smelled like someone was smoking in there for hours. We had specifically asked for a non smoking room when making the reservation. We went back to the front desk and the man (I believe his name was Jermine) upgraded our room to the “bridal suite” on the second floor, which was free of smoke. We were very happy that the man was able to accommodate us and we know this was not his fault for the room smelling terribly, but this kind of service is in my opinion unacceptable. Adding to our experience, our friends checking in( two other rooms) also had to ask for new rooms due to terrible cigarette smoke/ pot smell. Keep in mind all of these rooms were said to be “cleaned.” It is fair to say my experience at the Quality Inn was below my expectations and I will not be returning.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Sun Jul 07 to Mon Jul 08 2019 at a $69.64 average nightly rate.
"Pretty Smoked up."
Overall Score3.0/ 5
Hi There, Overall my stay wasnt as delightful as I would have hoped. I will say the gentleman at the front desk was pleasant and did everythin he could to help me out. It was beyond his control of the rooms. I had to have my room switched because of the smell of Pot and cigarettes. I was in town for a wedding and this did not just happen to me but my two groups of friends who also had a room there. The room served its purchase, but when you get put in a non smoking room and it wraks of smoke you kinda wonder if your guest are sticking to hotel policy.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Sun Jul 07 to Mon Jul 08 2019 at a $83.62 average nightly rate.
"Clean but worn out."
Overall Score2.0/ 5
Rooms are getting run down, wallpaper in bathroom is falling off, many holes in carpet in room. Room has an odor.
(Individual traveler, booked 1 room), from US flag
01-Mar-2019 Verified Review, stayed from Thu Feb 28 to Sat Mar 02 2019 at a $73.80 average nightly rate.
"Relaxing Experience"
Overall Score4.0/ 5
Room is neat and clean. Housekeeping facility is excellent.
(Individual traveler, booked 1 room), from US flag
20-Jan-2019 Verified Review, stayed from Mon Jan 14 to Fri Jan 18 2019 at a C$76.39 average nightly rate.

Summary of Verified Reviews

Rated 67/100 based on reviews from all travelers.

Easily accessible by car and close to shopping areas. Great pool.

Service

79/100
157 reviews

Friendly service and great reception. Somewhat professional service, okay management, but subpar housekeeping. Booking process should be better organized. Hotel security can be an issue.

Location

79/100
81 reviews

Great location. Accessible by car, but parking is a hassle. Shopping, restaurants and bars in the area are great.

Pool

72/100
20 reviews

Great pool.

Room

53/100
227 reviews

Old, poorly cleaned rooms with okay beds and acceptable sizes. Small rooms and poorly cleaned bathrooms. Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's. Shower can be a problem.

Breakfast

51/100
53 reviews

Affordable, fairly tasty breakfasts.

WiFi

46/100
5 reviews

Complaints about WiFi.

Cleanliness

40/100
156 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Amenities

23/100
41 reviews

Outdated facilities with a decent entrance area.

Rated 61/100 based on reviews from families.

Great shopping.

Location

82/100
27 reviews

Great location with good access by car.

Service

80/100
38 reviews

Friendly service.

Pool

73/100
7 reviews

Great pool.

Breakfast

52/100
24 reviews

Breakfast is average.

Room

46/100
75 reviews

Older, poorly cleaned and maintained rooms and bathrooms. Decent beds, furniture, and room size.

Cleanliness

35/100
53 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

31/100
16 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

20/100
16 reviews

Hotel buildings could use some improvement.

Rated 61/100 based on reviews from couples.

Great service. Good location.

Service

82/100
17 reviews

Friendly service and great reception.

Location

73/100
18 reviews

Great location somewhat accessible by car.

Breakfast

50/100
10 reviews

Breakfast can be improved.

Room

50/100
27 reviews

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

Comfort

46/100
16 reviews

Beds are OK, but rooms generally uncomfortable and noisy.

Cleanliness

39/100
17 reviews

Rooms could be cleaner.

Amenities

23/100
10 reviews

Hotel buildings could use some improvement.

Vibe

20/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Rated 72/100 based on reviews from solo travelers.

Great reception. Great location.

Service

81/100
10 reviews

Friendly service.

Location

80/100
8 reviews

Great location.

Breakfast

49/100
6 reviews

Breakfast can be improved.

Room

47/100
21 reviews

Beds are alright, but room cleanliness could be improved.

Cleanliness

39/100
16 reviews

Rooms could be cleaner.

Rated 67/100 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

82/100
8 reviews

Friendly service.

Room

45/100
5 reviews

Room needs to be improved.

Rated 59/100 based on reviews from all travelers.

Easily accessible by car and close to shopping areas. Great pool.

Service

77/100
147 reviews

Friendly service and great reception. Somewhat professional service, okay management, but subpar housekeeping. Booking process should be better organized. Hotel security can be an issue.

Location

77/100
73 reviews

Great location. Accessible by car, but parking is a hassle. Shopping, restaurants and bars in the area are great.

Pool

70/100
19 reviews

Ordinary pool.

Room

53/100
204 reviews

Decent beds, furniture, and room size. Poorly cleaned, outdated rooms with subpar TV's. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

Breakfast

52/100
46 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

41/100
141 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

28/100
44 reviews

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok.

Rated 58/100 based on reviews from families.

Great shopping.

Location

79/100
21 reviews

Great location somewhat accessible by car.

Service

78/100
32 reviews

Friendly service.

Pool

72/100
6 reviews

Great pool.

Breakfast

50/100
20 reviews

Breakfast is average.

Room

47/100
61 reviews

Older, poorly cleaned and maintained rooms and bathrooms. Decent beds, furniture, and room size.

Cleanliness

37/100
43 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

28/100
14 reviews

Vibe is not too good. Hotel could use some updating.

Amenities

21/100
14 reviews

Hotel buildings could use some improvement.

Rated 54/100 based on reviews from couples.

Great service. Good location.

Service

81/100
15 reviews

Friendly service and great reception.

Location

73/100
16 reviews

Great location somewhat accessible by car.

Breakfast

53/100
8 reviews

Breakfast is average.

Room

45/100
24 reviews

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

Cleanliness

39/100
15 reviews

Rooms could be cleaner.

Amenities

23/100
10 reviews

Hotel buildings could use some improvement.

Vibe

20/100
8 reviews

Vibe is not too good. Hotel could use some updating.

Rated 69/100 based on reviews from solo travelers.

Great reception. Great location.

Service

81/100
9 reviews

Friendly service.

Location

80/100
8 reviews

Great location.

Breakfast

49/100
6 reviews

Breakfast can be improved.

Room

48/100
20 reviews

Beds are alright, but room cleanliness could be improved.

Cleanliness

39/100
16 reviews

Rooms could be cleaner.

Rated 62/100 based on reviews from business travelers.

Friendly service. Fantastic service.

Service

82/100
8 reviews

Friendly service.

Rated 68/100 based on reviews from all travelers.

Easily accessible by car and close to shopping areas. Great pool.

Service

81/100
5 reviews

Fantastic service.

Room

44/100
12 reviews

Rooms could be cleaner.

Cleanliness

42/100
9 reviews

Rooms could be cleaner.

Rated 68/100 based on reviews from families.

Fantastic service.

Room

39/100
7 reviews

Room needs to be improved.

Cleanliness

39/100
6 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property Description

A stay at Quality Inn East Haven - New Haven places you in the heart of East Haven, within a 10-minute drive of Yale University and Yale-New Haven Hospital. This hotel is 4 mi (6.4 km) from Shubert Theater and 4 mi (6.5 km) from Yale University Art Gallery.

A complimentary buffet breakfast is included.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hagaman Memorial Library - 1.2 km / 0.8 mi
Shoreline Trolley Museum - 2.1 km / 1.3 mi
Fort Hale Park - 3.7 km / 2.3 mi
Wooster Square - 4.3 km / 2.7 mi
Knights of Columbus Museum - 4.6 km / 2.9 mi
Long Wharf Theatre - 4.9 km / 3 mi
East Haven Town Beach - 5.1 km / 3.2 mi
Lighthouse Point Park - 5.3 km / 3.3 mi
New Haven City Hall - 5.7 km / 3.5 mi
Connecticut Children's Museum - 5.8 km / 3.6 mi
West Silver Sands Beach - 5.9 km / 3.7 mi
Five Mile Point Lighthouse - 5.9 km / 3.7 mi
Yale School of Medicine Boyer Center for Molecular Medicine - 6 km / 3.7 mi
Lighthouse Point Carousel - 6 km / 3.8 mi
Harkness Tower - 6.2 km / 3.8 mi

The nearest airports are:
Bradley Intl. Airport (BDL) - 85.8 km / 53.3 mi
New Haven, CT (HVN-Tweed - New Haven Regional) - 2.8 km / 1.7 mi
Bridgeport, CT (BDR-Igor I. Sikorsky Memorial) - 33.5 km / 20.8 mi
Oxford, CT (OXC-Waterbury - Oxford) - 42.2 km / 26.2 mi

The preferred airport for Quality Inn East Haven - New Haven is Bradley Intl. Airport (BDL).

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Upper floors accessible by stairs only
  • Smoke-free property
  • Total number of rooms - 80
  • Number of floors - 2
  • Professional property host/manager
  • No elevators
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free self parking
  • 24-hour fitness facilities
  • Free buffet breakfast

Airport & Shuttle Information

Tweed-New Haven Regional Airport is 1 mile from our hotel. Bradley International Airport is 40 miles and JFK is 70 miles from our hotel. We have a shuttle which can be made available to provide your group transportation to and from airports.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We offer full hot complementary breakfast daily from 6am-9am

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 20

Maximum number of pets per room 1

Pet maximum weight in kg is 9

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pet fee applies. $20 for pet per night, for under 20 lbs pets. Larger pets accommodation at management discretion.

Parking Info

Parking is free

Internet / WiFI

We offer high-speed internet service at no cost.

Misc Fees / Policies

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Guest rooms are thoroughly clean and disinfect all hard surfaces. Increased cleaning and disinfecting frequency for high-touch surfaces in public spaces.

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Seasonality and Projections at Quality Inn East Haven

Rate fluctuations of Quality Inn East Haven

The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 22.2% in the month of January 2021 and the highest average individual rate is $110 in the month of March 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn East Haven in a month when rates are lower.

People also viewed these hotels