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Shilo Inn & Suites Helena Airport

2020 Prospect Ave, Helena, MT 59601 US near Exit 192b a on I-15 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Montana Historical Society Museum
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Average
3.0/5

Based on 953 guest reviews

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  • Swimming pool
  • Free WiFi
  • Smoke-free property
  • Stair-free path to entrance
  • Free self parking
Select Your Room:
12/06/2021 - 12/07/2021
Searching all hotel inventory networks
5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Shilo Inn & Suites Helena

Below are the verified reviews from guests that we have booked recently:
"No pool as advertised. No breakfast as advertised."
Overall Score3.0/ 5
Bed was comfortable.
(Individual traveler, booked 1 room), from US flag
19-Jul-2021 Verified Review, stayed from Thu Jul 15 to Tue Jul 20 2021 at a $81.99 average nightly rate.

Summary of Verified Reviews

59
Poor

Summary of 396 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 59/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Pool should be renewed. Vibe is not too good."

Location

58/100
34 reviews

"Decent location, but problems with parking."

Value

56/100
27 reviews

"Fairly good value for money."

Service

55/100
87 reviews

"Guests complain about reception, housekeeping, and general professionalism."

Room

50/100
132 reviews

"Outdated, rooms with poor cleanliness and maintenance." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds. Shower can be a problem.

Cleanliness

23/100
75 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

21/100
35 reviews

"Breakfast can be improved."

Wellness Area

20/100
9 reviews

"Wellness & sports facilities could be improved."

Pool

19/100
51 reviews

"Pool should be renewed."

Vibe

14/100
24 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

12/100
24 reviews

"Hotel buildings could use some improvement."

Rated 56/100 based on reviews from families.

""

Comfort

62/100
20 reviews

"Beds are decent and generally comfortable."

Location

62/100
6 reviews

"Location is ok."

Service

61/100
19 reviews

"Friendly service and acceptable reception."

Value

57/100
8 reviews

"Fairly good value for money."

Room

46/100
34 reviews

"Poorly cleaned and maintained rooms with subpar TVs and bathrooms." Average beds.

Cleanliness

25/100
18 reviews

"Rooms could be cleaner."

Breakfast

23/100
12 reviews

"Breakfast can be improved."

Pool

20/100
18 reviews

"Pool should be renewed."

Vibe

10/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

10/100
7 reviews

"Hotel buildings could use some improvement."

Rated 53/100 based on reviews from couples.

"Spacious rooms."

Comfort

66/100
9 reviews

"Beds are decent and generally comfortable."

Location

61/100
7 reviews

"Location is ok."

Service

52/100
6 reviews

"Service is adequate."

Room

45/100
13 reviews

"Beds are alright, but room cleanliness could be improved."

Cleanliness

21/100
10 reviews

"Rooms could be cleaner."

Rated 56/100 based on reviews from solo travelers.

""

Comfort

70/100
5 reviews

"Comfortable."

Room

46/100
10 reviews

"Bathrooms and rooms are untidy."

Cleanliness

20/100
5 reviews

"Bathrooms and rooms are untidy."

Rated 52/100 based on reviews from business travelers.

""

Room

45/100
6 reviews

"Room needs to be improved."

Rated 52/100 based on reviews from all travelers.

"Easily accessible by car and close to shopping areas. Pool should be renewed. Vibe is not too good."

Location

58/100
34 reviews

"Decent location, but problems with parking."

Value

56/100
27 reviews

"Fairly good value for money."

Service

55/100
86 reviews

"Guests complain about reception, housekeeping, and general professionalism."

Room

50/100
131 reviews

"Outdated, rooms with poor cleanliness and maintenance." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Rooms are spacious with standard beds. Shower can be a problem.

Cleanliness

23/100
75 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

21/100
35 reviews

"Breakfast can be improved."

Wellness Area

20/100
9 reviews

"Wellness & sports facilities could be improved."

Pool

18/100
50 reviews

"Pool should be renewed."

Vibe

14/100
24 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

12/100
24 reviews

"Hotel buildings could use some improvement."

Rated 54/100 based on reviews from families.

""

Comfort

62/100
20 reviews

"Beds are decent and generally comfortable."

Location

62/100
6 reviews

"Location is ok."

Service

61/100
19 reviews

"Friendly service and acceptable reception."

Value

57/100
8 reviews

"Fairly good value for money."

Room

46/100
34 reviews

"Poorly cleaned and maintained rooms with subpar TVs and bathrooms." Average beds.

Cleanliness

25/100
18 reviews

"Rooms could be cleaner."

Breakfast

23/100
12 reviews

"Breakfast can be improved."

Pool

20/100
18 reviews

"Pool should be renewed."

Vibe

10/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

10/100
7 reviews

"Hotel buildings could use some improvement."

Rated 51/100 based on reviews from couples.

"Spacious rooms."

Comfort

66/100
9 reviews

"Beds are decent and generally comfortable."

Location

61/100
7 reviews

"Location is ok."

Service

52/100
6 reviews

"Service is adequate."

Room

45/100
13 reviews

"Beds are alright, but room cleanliness could be improved."

Cleanliness

21/100
10 reviews

"Rooms could be cleaner."

Rated 58/100 based on reviews from solo travelers.

""

Comfort

70/100
5 reviews

"Comfortable."

Room

46/100
10 reviews

"Bathrooms and rooms are untidy."

Cleanliness

20/100
5 reviews

"Bathrooms and rooms are untidy."

Rated 49/100 based on reviews from business travelers.

""

Room

45/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

When you stay at Shilo Inn & Suites - Helena in Helena, you'll be in the historical district, within a 5-minute drive of Montana Historical Society Museum and Montana State Capitol. This hotel is 1.5 mi (2.5 km) from Cathedral of St. Helena and 1.7 mi (2.7 km) from Holter Museum of Art.

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

Montana Historical Society Museum - 1.3 km / 0.8 mi
Montana State Capitol - 1.4 km / 0.8 mi
Cathedral of St. Helena - 2.6 km / 1.6 mi
Holter Museum of Art - 2.8 km / 1.7 mi
Exploration Works - 3 km / 1.9 mi
Cathedral Church of St. Peter - 3.1 km / 1.9 mi
Great Northern Carousel - 3.2 km / 2 mi
Helena Civic Center - 3.4 km / 2.1 mi
Reeder's Alley - 3.6 km / 2.2 mi
Carroll College - 3.7 km / 2.3 mi
Bill Roberts Golf Course - 4.6 km / 2.8 mi
St. Peter's Medical Group North - 4.8 km / 3 mi
Spring Meadow Lake State Park - 6.3 km / 3.9 mi
Lakeside Trailhead - 7 km / 4.4 mi
Archie Bray Foundation - 7.3 km / 4.5 mi

The preferred airport for Shilo Inn & Suites - Helena is Helena, MT (HLN-Helena Regional) - 5.2 km / 3.2 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Wheelchair-accessible van parking
  • 24-hour front desk
  • Swimming pool
  • Shared microwave
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Number of buildings/towers - 1
  • Total number of rooms - 48
  • Number of floors - 2
  • No elevators
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Hiking/biking trails nearby
  • Laundry facilities
  • Accessible bathroom
  • Free self parking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

2 miles from hotel, free shuttle, seats 5 people at a time.

Local Shuttle Info: Free 24 hour shuttle with prior notice

Breakfast Information

Complimentary continental breakfast.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

$15.00 daily pet fee.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Cashless transactions are available

Masks are compulsory at the property

Food service has been amended for enhanced safety

Property confirms they are implementing enhanced cleaning measures

About Shilo Inns

  • Independently owned, private, affordable company with more than 30 hotels
  • Dog friendly with certain pet floors only
  • Shilo Inns Rewards Program lets members earn star rewards points for any stay or restaurant purchases. You get 100 bonus points just for joing the program with no blackout dates, free room upgrades, and early check-in/late check-out
  • Free high-speed internet throughout the hotel including the restaurant, guestrooms, lobby, and meeting spaces
  • Wet bars, coffee makers, and ironing units
  • Big Veteran & Troops supporter offering discounted rates
  • Fully-equipped exercise rooms open 24/7 in most locations
  • Pools, spas, steam, and sauna rooms found in a majority of locations
  • Free full breakfast
  • Shilo Restaurants provide daily specials, Sunday Brunches, and lite menus, something savory for everybody
  • Dual phone lines, incoming fax service, and free local and long distance calls also available free of charge to all guests staying

The Shilo Inns highlights above are subject to change without notice.

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Testimonials:

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