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Springhill Suites Dallas Downtown / West End

1907 N Lamar Street, Dallas, TX 75202 US near Exit 429b on I-35 (~0.3mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Dallas World Aquarium
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Very Good
4.0/5

Based on 543 guest reviews

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  • Free WiFi
  • 24-hour fitness facilities
  • Free buffet breakfast
  • Free breakfast
  • Smoke-free property
  • Fitness facilities
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06/25/2022 - 06/26/2022
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Springhill Suites Dallas Downtown / West End

Below are the verified reviews from guests that we have booked recently:
"Great Hotel"
Overall Score5.0/ 5
Easy to find, great location, staff were awesome and the most friendly, clean room very accommodating.
(Individual traveler, booked 1 room), from US flag
07-Mar-2022 Verified Review, stayed from Sat Mar 05 to Sun Mar 06 2022 at a $136.99 average nightly rate.
"All of the staff I encountered were Very Nice and Hospitable. It was A Very Pleasant Stay."
Overall Score5.0/ 5
All of the staff I encountered were Very Nice and Hospitable. I had A Very Nice Stay!
(Individual traveler, booked 1 room), from US flag
04-Sep-2021 Verified Review, stayed from Wed Sep 01 to Thu Sep 02 2021 at a $136.99 average nightly rate.
"Very Convenient"
Overall Score4.0/ 5
This is the second year we've stayed in this hotel when attending a Dallas Stars hockey game. It is about a 10 minute walk from American Airlines Center and the Dallas State Aquarium is across the street so we go there the following day. A city parking lot right beside the hotel is reasonable cost.
(Individual traveler, booked 1 room), from US flag
29-Dec-2019 Verified Review, stayed from Sat Dec 28 to Sun Dec 29 2019 at a $134.00 average nightly rate.
"Great Downtown Location"
Overall Score5.0/ 5
It is a very nice hotel located within walking distance of the aquarium, Dealey Plaza, the Holocaust museum, and lots of good dining. The breakfast is awesome with lots of choices. Be sure that you park across the street or in the parking garage as it is much cheaper than the valet parking.
(Individual traveler, booked 1 room), from US flag
05-Aug-2014 Verified Review, stayed from Sat Aug 02 to Tue Aug 05 2014 at a $127.00 average nightly rate.

Summary of Verified Reviews

Rated 74/100 based on reviews from all travelers.

Fair for traveling with friends. Great location.

Service

76/100
279 reviews

Friendly but somewhat unprofessional service, with complaints about housekeeping and management. Hotel security is ok. Valet service could be better. Booking process is sufficient.

Location

71/100
308 reviews

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

Breakfast

59/100
104 reviews

Breakfast is average.

Value

51/100
76 reviews

Fairly good value for money.

Room

47/100
400 reviews

Poorly cleaned and maintained outdated rooms with subpar TV's. Rooms are poorly-furnished and cleaned, with insufficient A/C. Large rooms with nice views and OK beds. Shower can be a problem.

Amenities

35/100
111 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Vibe

33/100
99 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish. Good for traveling with friends. Good choice for a city trip. Good for business people.

Cleanliness

33/100
208 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Pool

27/100
44 reviews

Pool in need of cleaning.

Wellness Area

20/100
8 reviews

Poorly reviewed fitness area.

Rated 71/100 based on reviews from families.

Great service. Good location.

Service

86/100
69 reviews

Friendly service and great reception.

Location

73/100
96 reviews

Well-located, although unfortunately the parking isn't easy. Excellent sightseeing, restaurants and bars nearby.

Breakfast

64/100
37 reviews

Breakfast is average.

Value

51/100
19 reviews

Fairly good value for money.

Room

45/100
106 reviews

Old, poorly-maintained rooms with poor furnishing and TVs. Large but poorly cleaned rooms and bathrooms.

Amenities

35/100
29 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Vibe

33/100
21 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

31/100
60 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Pool

30/100
15 reviews

Pool in need of cleaning.

Rated 71/100 based on reviews from couples.

Great view. Spacious rooms.

Service

75/100
15 reviews

Friendly service.

Location

66/100
25 reviews

Decent location, but problems with parking.

Breakfast

52/100
8 reviews

Breakfast is average.

Value

50/100
5 reviews

Value for money could be better.

Room

44/100
29 reviews

Inadequately cleaned and maintained rooms and bathrooms. Large rooms with nice views and OK beds. Shower can be a problem.

Amenities

35/100
8 reviews

Hotel buildings could use some improvement.

Cleanliness

31/100
16 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

23/100
8 reviews

Vibe is not too good.

Pool

22/100
5 reviews

Pool should be renewed.

Rated 73/100 based on reviews from solo travelers.

Wonderful sightseeing. Friendly service.

Service

74/100
14 reviews

Friendly service.

Location

71/100
13 reviews

Well-located, although unfortunately the parking isn't easy.

Room

47/100
14 reviews

Rooms could be cleaner.

Cleanliness

35/100
6 reviews

Rooms could be cleaner.

Rated 71/100 based on reviews from business travelers.

Fantastic service. Friendly service.

Service

77/100
15 reviews

Friendly service.

Location

71/100
11 reviews

Great location.

Room

39/100
14 reviews

Untidy rooms with acceptable beds but poor bathrooms.

Cleanliness

31/100
6 reviews

Rooms could be cleaner.

Rated 65/100 based on reviews from all travelers.

Fair for traveling with friends. Great location.

Service

77/100
259 reviews

Friendly service, and reception was okay. Guests complain about the professionalism of the staff and management. Hotel security is ok. Valet service could be better.

Location

71/100
288 reviews

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

Breakfast

57/100
98 reviews

Breakfast is average.

Value

48/100
69 reviews

Value for money could be better.

Room

46/100
375 reviews

Outdated, rooms with poor cleanliness and maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Large rooms with nice views and OK beds. Shower can be a problem.

Amenities

35/100
103 reviews

Older facilities and unpleasant entrance area. Elevator in need of updating.

Cleanliness

34/100
197 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Vibe

32/100
92 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel is relatively stylish.

Wellness Area

20/100
8 reviews

Poorly reviewed fitness area.

Rated 68/100 based on reviews from families.

Great service. Good location.

Service

86/100
64 reviews

Friendly service and great reception.

Location

73/100
90 reviews

Well-located, although unfortunately the parking isn't easy. Excellent sightseeing, restaurants and bars nearby.

Breakfast

62/100
35 reviews

Breakfast is average.

Value

50/100
16 reviews

Value for money could be better.

Room

45/100
100 reviews

Old, poorly-maintained rooms with poor furnishing and TVs. Large but poorly cleaned rooms and bathrooms.

Amenities

36/100
27 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Vibe

32/100
20 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Cleanliness

31/100
58 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Rated 62/100 based on reviews from couples.

Great view. Spacious rooms.

Service

75/100
13 reviews

Friendly service.

Location

65/100
22 reviews

Decent location, but problems with parking.

Breakfast

52/100
8 reviews

Breakfast is average.

Value

50/100
5 reviews

Value for money could be better.

Room

43/100
25 reviews

Inadequately cleaned and maintained rooms and bathrooms. Large rooms with nice views and OK beds. Shower can be a problem.

Amenities

34/100
7 reviews

Hotel buildings could use some improvement.

Cleanliness

32/100
15 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

22/100
5 reviews

Vibe is not too good.

Pool

22/100
5 reviews

Pool should be renewed.

Rated 73/100 based on reviews from solo travelers.

Wonderful sightseeing. Friendly service.

Service

76/100
13 reviews

Friendly service.

Location

71/100
13 reviews

Well-located, although unfortunately the parking isn't easy.

Comfort

64/100
6 reviews

Comfortable.

Room

44/100
13 reviews

Room needs to be improved.

Cleanliness

32/100
5 reviews

Could use a good cleaning.

Rated 68/100 based on reviews from business travelers.

Fantastic service. Friendly service.

Service

76/100
14 reviews

Friendly service.

Location

71/100
10 reviews

Great location.

Room

38/100
13 reviews

Untidy rooms with acceptable beds but poor bathrooms.

Cleanliness

31/100
5 reviews

Rooms could be cleaner.

Rated 71/100 based on reviews from all travelers.

Fair for traveling with friends. Great location.

Service

74/100
17 reviews

Average reception, but good overall service.

Location

72/100
18 reviews

Well-located, although unfortunately the parking isn't easy.

Value

55/100
7 reviews

Fairly good value for money.

Room

45/100
20 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Amenities

37/100
8 reviews

Hotel buildings could use some improvement.

Vibe

29/100
6 reviews

Vibe is not too good.

Cleanliness

28/100
9 reviews

Rooms could be cleaner.

Rated 66/100 based on reviews from families.

Fantastic service. Great location.

Service

76/100
5 reviews

Fantastic service.

Location

72/100
6 reviews

Great location.

Room

42/100
5 reviews

Room needs to be improved.

Review Semantics by TrustYou

Property Description

Located in Dallas (Downtown Dallas), SpringHill Suites Dallas Downtown / West End is a 3-minute walk from Dallas World Aquarium and 6 minutes by foot from House of Blues Dallas. This hotel is 0.4 mi (0.7 km) from Sixth Floor Museum and 0.6 mi (1 km) from American Airlines Center.

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Make yourself at home in one of the 148 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Distances are displayed to the nearest 0.1 mile and kilometer.

Dallas World Aquarium - 0.2 km / 0.1 mi
House of Blues Dallas - 0.5 km / 0.3 mi
Bank of America Plaza - 0.5 km / 0.3 mi
John F. Kennedy Memorial - 0.5 km / 0.3 mi
Sixth Floor Museum - 0.5 km / 0.3 mi
Renaissance Tower - 0.6 km / 0.4 mi
Dealey Plaza - 0.7 km / 0.4 mi
Perot Museum of Nature and Science - 0.7 km / 0.4 mi
Dallas Museum of Art - 0.9 km / 0.6 mi
Klyde Warren Park - 0.9 km / 0.6 mi
Pioneer Plaza - 0.9 km / 0.6 mi
American Airlines Center - 1 km / 0.6 mi
Kay Bailey Hutchison Convention Center - 1.1 km / 0.7 mi
Nasher Sculpture Center - 1.1 km / 0.7 mi
Majestic Theater - 1.2 km / 0.8 mi

The nearest airports are:
Dallas-Fort Worth Intl. Airport (DFW) - 30.8 km / 19.1 mi
Love Field Airport (DAL) - 9.6 km / 6 mi

The preferred airport for SpringHill Suites Dallas Downtown / West End is Dallas-Fort Worth Intl. Airport (DFW).

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Dallas? This hotel has facilities measuring 700 square feet (65 square meters), including a meeting room.

Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless Internet access.

Green Sustainability

Linen Green Program

Amenities you and your pet will enjoy

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Distance from property (meters) - 3
  • Lot hours - 24 hours
  • Wheelchair accessible (may have limitations)
  • Street parking
  • Number of meeting rooms - 1
  • Conference space size (meters) - 65
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • 24-hour fitness facilities
  • Free buffet breakfast
  • Luggage storage
  • Total number of rooms - 148
  • Number of floors - 10
  • Professional property host/manager
  • LGBTQ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Distance from property (ft) - 10
  • Free breakfast
  • Express check-out
  • Visual alarms in hallways
  • Multilingual staff
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Smoke-free property
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 700
  • 24-hour business center

Airport & Shuttle Information

Love Field - Southwest Airlines and Continental Express (7 miles)Taxi Fare approx. $25.00 DFW Int''l Airport - All other carriers (18 miles) Taxi Fare approx. $45.00 - $50.00 one way. The hotel does not provide complimentary shuttle to airports.

Local Shuttle Info: N/A

Breakfast Information

Complimentary Hot Breakfast Buffet.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

No pets allowed

Parking Info

30.00+ per day for valet 9+ public parking $250.00 per bus LAZ Parking

Internet / WiFI

Wi Fi is complimentary

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: USD 12 per day(10 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast and lunch.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Food service has been amended for enhanced safety

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

About SpringHill Suites by Marriott

  • Customize your free breakfast with Greek yogurt and oatmeal with a toppings bar
  • Free Wi-Fi in all areas of the hotel
  • Spacious suite workspaces and a 24-hour business center
  • 24-hour market offering common food and beverage options
  • Soft, comfortable beds with fluffy pillows
  • Sparkling swimming pools and hot tubs based on location

The SpringHill Suites by Marriott highlights above are subject to change without notice.

Seasonality of Hotel Rates at Springhill Suites Dallas Downtown / West End

Rate fluctuations of Springhill Suites Dallas Downtown / West End

The graph above is seasonality of room rates for both group/meeting rates and the lowest online individual rates our rate checker could find at the time the group offer was placed. The most competitive group rate shown is 25.0% in February 2020 and the highest average individual rate is $251 in the month of February 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Springhill Suites Dallas Downtown / West End in a month when rates are lower.

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