Verified Reviews of Hometowne Studios by Red Roof Austin
Below are the verified reviews from guests that we have booked recently:
"Worst Hotel I have ever almost stayed."
Overall Score1.0/ 5
I arrived and got my room. It smelled like cigarette smoke and very nasty. The smoke detector was chirping and the toilet was constantly running. I asked the front desk to fix or give me another room. She told me the place was full and she will get maintenance. I wanted to sleep but the noise was to much. I went out to a bar figuring they would fix it. I came back one hour later with nothing fixed. I got a room at another hotel and grabbed my stuff and left NEVER TO RETURN!
James M. (Individual traveler, booked 1 room), from
13-Nov-2022 Verified Review, stayed from Fri Nov 11 to Sat Nov 12 2022 at a $98.99 average nightly rate.
"Expensive, dirty, dangerous."
Overall Score1.0/ 5
I was shocked that this hotel would actually solicit my opinion! They have to know how dirty and decrepit their hotel is. .. and they WANT people to submit reviews. I can't begin to mention all the disgusting things about this hotel so I will just point out trash in the hallway, cockroaches, a strong, obnoxious smell, etc, etc.
David R. (Individual traveler, booked 1 room), from
29-May-2022 Verified Review, stayed from Thu May 26 to Sat May 28 2022 at a $112.99 average nightly rate.
"It was a good experienced."
Overall Score5.0/ 5
Excelent
Pedro R. (Individual traveler, booked 1 room), from
12-Dec-2019 Verified Review, stayed from Sun Dec 08 to Fri Dec 13 2019 at a $38.24 average nightly rate.
"Frustrating and Disappointing"
Overall Score1.0/ 5
I had an unplanned guest that needed a room. After a few hours of driving Internet shopping, I found Crossland Austin West. The room was priced perfectly. Keep in mind that the time was approx 3 a.m. at booking. I enter the arrival date and departure date and we had a room. I went to the desk and was told there were no rooms. Now that room will be vacant later in the day, after, check out. No money back, given a phone number to call for a refund. No Room, No Money AND NO SERVICE. John Schmidt
John S. (Individual traveler, booked 1 room), from
01-May-2014 Verified Review, stayed from Sat Apr 26 to Sun Apr 27 2014 at a $49.45 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Hometowne Studios by Red Roof Austin
- 2.5 of 5Overall
- 2.1 of 5Amenities
- 2.3 of 5Quality
- 3.5 of 5Location
- 2.5 of 5Cleanliness
- 2.6 of 5Comfort
- 2.4 of 5Condition
- 3.3 of 5Neighborhood
- 3.0 of 5Service
- 3.6 of 5Value
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Property Description
When you stay at HomeTowne Studios by Red Roof Austin in Austin, you'll be in a shopping district, within a 15-minute drive of The Domain and Lake Travis. This motel is 14.6 mi (23.6 km) from University of Texas at Austin and 2.1 mi (3.3 km) from Lakeline Mall.
Make yourself at home in one of the 139 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Main Event Entertainment - 1.8 km / 1.1 mi
Lakeline Mall - 2.7 km / 1.7 mi
Round Rock Independent School District Athletic Complex - 4.1 km / 2.6 mi
Brushy Creek Regional Trail - 5.2 km / 3.2 mi
McNeil Crossing - 7.3 km / 4.5 mi
Apple Inc. - 8.7 km / 5.4 mi
Austin Steam Train Association Museum - 9.5 km / 5.9 mi
Cedar Park Regional Medical Center - 9.6 km / 6 mi
Ascension Seton Northwest - 10.5 km / 6.5 mi
Arboretum at Great Hills Mall - 10.7 km / 6.6 mi
Lake Travis - 11 km / 6.9 mi
Concordia University Texas - 11.1 km / 6.9 mi
The Crossover - 11.2 km / 6.9 mi
St. David's Round Rock Medical Center - 11.4 km / 7.1 mi
Cypress Creek - 11.8 km / 7.3 mi
The preferred airport for HomeTowne Studios by Red Roof Austin is Austin-Bergstrom Intl. Airport (AUS) - 39.1 km / 24.3 mi
Featured amenities include express check-in, laundry facilities, and an elevator. Free self parking is available onsite.
Make use of convenient amenities, which include complimentary wireless Internet access and complimentary use of a nearby fitness facility.
Green Sustainability
There are recycle bins on each floor and have a recycle dumpster on parking lot.
Amenities / Features
Airport & Shuttle Information
Austin Bergstrom International Airport22 milesexit airport, take hwy 71 west. Exit 183 north. Exit Anderson Mill rd. Follow frontage rd. The hotel is half one mile down on thr right.
Airport Shuttle?
Sorry,
no airport shuttle available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
$25.00 per day up to 6 days with a maxx of $150.00. This is a non refundable fee.
Misc Fees / Policies
- Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Each guestroom is kept vacant for a minimum of 72 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Cleaning Policies
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Gap period enforced between guest stays - 72 hours
Staff temperature checks are conducted regularly
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property confirms they are implementing enhanced cleaning measures
About Red Roof Inns
- 400+ economy and pet-friendly hotels
- Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
- Free continental breakfast at select locations
- Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room
The Red Roof Inns highlights above are subject to change without notice.