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SureStay Plus Hotel by Best Western San Bernardino South

294 E Hospitality Ln, San Bernardino, CA 92408 US near Exit 73b a on I-10 (~0.1mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near San Bernardino Golf Club
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 632 guest reviews

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  • Free RV, bus, truck parking
  • Pool umbrellas
  • Swimming pool
  • Free wired internet
  • Pool hoist on site
  • Free WiFi
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • Free self parking
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12/07/2022 - 12/08/2022
Searching all hotel inventory networks
8 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of SureStay Plus Hotel by Best Western San Bernardino South

Below are the verified reviews from guests that we have booked recently:
"Reviews are not current."
Overall Score2.0/ 5
We decided to give this hotel a chance because of the good reviews about cleanliness, came here for a soccer tournament, so we had a lot of families, but all it took was for them to check in and open the door. Rooms were not clean. They had an awful smell. Will not ever consider this chain of hotel again. Don?t be fooled but the pictures they have. Everything needs to be updated.
(Individual traveler, booked 1 room), from US flag
21-Aug-2022 Verified Review, stayed from Fri Aug 19 to Sun Aug 21 2022 at a $135.99 average nightly rate.
"Smoking room it was terrible and smelled real bad."
Overall Score2.0/ 5
Bad very bad.
(Individual traveler, booked 1 room), from US flag
09-Mar-2022 Verified Review, stayed from Sat Mar 05 to Mon Mar 07 2022 at a $150.99 average nightly rate.
"Not Good"
Overall Score1.0/ 5
Checked in on 5/27, at Surestay in San Bernardino. The man at desk extremely rude. Not good!
(Individual traveler, booked 1 room), from US flag
28-May-2021 Verified Review, stayed from Thu May 27 to Fri May 28 2021 at a $137.99 average nightly rate.

Summary of Verified Reviews

Rated 74/100 based on reviews from all travelers.

Fair highway hotel. Easily accessible by car and has restaurants and bars nearby.

WiFi

85/100
8 reviews

Good internet service. Average wifi quality.

Location

81/100
58 reviews

Great location, near nice bars and restaurants. Easy car access but inadequate parking.

Service

62/100
87 reviews

Service is relatively friendly. Great, professional service from reception and housekeeping. Hotel security can be an issue.

Room

58/100
174 reviews

Rooms are OK with typical minibars, although poorly-maintained. Poorly rated beds in out-of-date rooms, lacking in cleanliness. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

Cleanliness

48/100
106 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

37/100
31 reviews

Breakfast can be improved.

Amenities

22/100
40 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Pool

6/100
21 reviews

Pool should be renewed.

Rated 67/100 based on reviews from couples.

Location is great.

Location

80/100
15 reviews

Well-located, although unfortunately the parking isn't easy.

Service

59/100
21 reviews

Good reception but not overly friendly.

Room

49/100
41 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms.

Comfort

44/100
23 reviews

Uncomfortable, noisy rooms with poor beds.

Cleanliness

40/100
22 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Breakfast

35/100
12 reviews

Breakfast can be improved.

Amenities

18/100
10 reviews

Hotel buildings could use some improvement.

Pool

5/100
7 reviews

Pool should be renewed.

Rated 70/100 based on reviews from families.

Wonderful housekeeping.

Location

80/100
12 reviews

Great location.

Service

60/100
22 reviews

Good reception but not overly friendly.

Room

57/100
40 reviews

Rooms acceptably clean, but needing maintenance, with poor bathrooms.

Cleanliness

56/100
26 reviews

Room cleanliness is acceptable.

Breakfast

34/100
8 reviews

Breakfast can be improved.

Amenities

25/100
15 reviews

Hotel buildings could use some improvement.

Vibe

22/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Pool

5/100
5 reviews

Pool should be renewed.

Rated 75/100 based on reviews from business travelers.

Great reception.

Service

66/100
5 reviews

Service is adequate.

Room

53/100
15 reviews

Room is all right. Bathrooms and rooms are untidy.

Comfort

52/100
7 reviews

Comfortable.

Cleanliness

48/100
11 reviews

Bathrooms and rooms are untidy.

Rated 68/100 based on reviews from solo travelers.

Great location. Great reception.

Location

83/100
8 reviews

Great location.

Service

61/100
10 reviews

Service is relatively friendly.

Room

55/100
11 reviews

Average rooms with standard beds.

Comfort

52/100
8 reviews

Beds are decent and generally comfortable.

Cleanliness

47/100
6 reviews

Could use a good cleaning.

Rated 64/100 based on reviews from all travelers.

Fair highway hotel. Easily accessible by car and has restaurants and bars nearby.

WiFi

85/100
8 reviews

Good internet service. Average wifi quality.

Location

82/100
56 reviews

Great location, near nice bars and restaurants. Easy car access but inadequate parking.

Service

62/100
85 reviews

Service is relatively friendly. Great, professional service from reception and housekeeping. Hotel security can be an issue.

Room

56/100
169 reviews

Mediocre rooms with poor maintenance and beds. Poorly cleaned rooms and bathrooms with substandard TV's and furniture. Shower can be a problem.

Cleanliness

47/100
105 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

40/100
26 reviews

Breakfast can be improved.

Amenities

22/100
39 reviews

Hotel buildings could use some improvement. Elevator in need of updating.

Pool

6/100
20 reviews

Pool should be renewed.

Rated 68/100 based on reviews from families.

Wonderful housekeeping.

Location

81/100
11 reviews

Great location.

Service

61/100
21 reviews

Good reception but not overly friendly.

Cleanliness

56/100
26 reviews

Room cleanliness is acceptable.

Room

56/100
39 reviews

Rooms acceptably clean, but needing maintenance, with poor bathrooms.

Breakfast

35/100
6 reviews

Breakfast can be improved.

Amenities

25/100
15 reviews

Hotel buildings could use some improvement.

Vibe

22/100
6 reviews

Vibe is not too good. Hotel could use some updating.

Pool

5/100
5 reviews

Pool should be renewed.

Rated 59/100 based on reviews from couples.

Location is great.

Location

80/100
14 reviews

Well-located, although unfortunately the parking isn't easy.

Service

59/100
20 reviews

Service is relatively friendly.

Room

48/100
40 reviews

Poorly cleaned and maintained rooms with poor beds and bathrooms.

Comfort

44/100
23 reviews

Uncomfortable, noisy rooms with poor beds.

Cleanliness

40/100
22 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Breakfast

34/100
11 reviews

Breakfast can be improved.

Amenities

18/100
10 reviews

Hotel buildings could use some improvement.

Pool

5/100
7 reviews

Pool should be renewed.

Rated 73/100 based on reviews from business travelers.

Great reception.

Service

66/100
5 reviews

Service is adequate.

Room

53/100
15 reviews

Room is all right. Bathrooms and rooms are untidy.

Comfort

52/100
7 reviews

Comfortable.

Cleanliness

48/100
11 reviews

Bathrooms and rooms are untidy.

Rated 64/100 based on reviews from solo travelers.

Great location. Great reception.

Location

83/100
8 reviews

Great location.

Service

61/100
10 reviews

Service is relatively friendly.

Room

54/100
10 reviews

Average rooms with standard beds.

Comfort

52/100
8 reviews

Beds are decent and generally comfortable.

Cleanliness

47/100
6 reviews

Could use a good cleaning.

Review Semantics by TrustYou

Property Description

With a stay at SureStay Plus Hotel by Best Western San Bernardino South in San Bernardino, you'll be within a 5-minute drive of San Bernardino Golf Club and National Orange Show Events Center. This hotel is 2.4 mi (3.8 km) from Loma Linda University Medical Center and 9.8 mi (15.7 km) from University of California, Riverside.

Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

San Bernardino Golf Club - 1 km / 0.6 mi
Loma Linda University - 3.4 km / 2.1 mi
Loma Linda University Medical Center - 3.5 km / 2.2 mi
Inland Center Mall - 3.9 km / 2.4 mi
National Orange Show Events Center - 4 km / 2.5 mi
Fiesta Village Family Fun Park - 4.3 km / 2.6 mi
Gonzales Community Center - 4.4 km / 2.7 mi
San Bernardino County Museum - 5.8 km / 3.6 mi
Arrowhead Regional Medical Center - 8.4 km / 5.2 mi
The Lincoln Memorial Shrine - 10.1 km / 6.3 mi
Redlands Community Hospital - 10.2 km / 6.3 mi
Community Hospital of San Bernardino - 11.5 km / 7.2 mi
Stahovich Mary-US Health Works Medical Group - 12.1 km / 7.5 mi
Box Springs Mountain Reserve Park - 12.2 km / 7.6 mi
University of Redlands - 12.3 km / 7.6 mi

The nearest airports are:
Los Angeles - Ontario Intl. Airport (ONT) - 31.5 km / 19.6 mi
San Bernardino, CA (SBD-San Bernardino Intl.) - 7.1 km / 4.4 mi

The preferred airport for SureStay Plus Hotel by Best Western San Bernardino South is Los Angeles - Ontario Intl. Airport (ONT).

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free self parking is available onsite.

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Free RV, bus, truck parking
  • Pool umbrellas
  • Swimming pool
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Television in common areas
  • Free WiFi
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Well-lit path to entrance
  • Number of buildings/towers - 1
  • Total number of rooms - 82
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Minimum guest age is 18
  • No elevators
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Parking onsite
  • Free newspapers in lobby
  • Express check-out
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Laundry facilities
  • Free self parking
  • Computer station
  • Pool sun loungers

Airport & Shuttle Information

Ontario International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free hot Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 2

Pet maximum weight in kg is 36

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets allowed based on the availability of pet friendly rooms. Up to 2 dogs per room with a 80 pound weight limit. Additional pet types (cats, birds, etc) may be accepted at the hotel's discretion. Pet rate is $20.00 per day with a $150 per week maximum. A refundable cleaning & damage deposit of $100.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.

Parking Info

We offer FREE self parking, which is based on avalibility. We also offer FREE truck/RV parking.

Internet / WiFI

We offer FREE Wi-Fi access throughout the hotel.

Misc Fees / Policies

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

  • Pool access available from 10:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

We have adopted safe cleaning methods based on the We care clean protocols adopted by Best Western

Property is cleaned with disinfectant

Staff wears personal protective equipment

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"I was able to find something that suited my needs and I was in contact with the hotel directly. The service was very user friendly, quick and efficient. I will definitely be using this service again." S.B. - Ottawa, Canada

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