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The Westin Washington D.c. City Center

1400 M Street, NW, Washington, DC 20005 US
View Map Reservations: +1-800-760-7718
4.0 Star Property Near White House
Select Your Room:
08/18/2022 - 08/19/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of The Westin Washington D.c. City Center

Below are the verified reviews from guests that we have booked recently:
"Terrible"
Overall Score1.0/ 5
I have reached out to hotel planner twice within the last two days and had no response. The hallways have bad smell, rooms are musty and dirty. Asked to have the room cleaned and was turned down and told they don’t.
(Individual traveler, booked 1 room), from US flag
27-Jul-2021 Verified Review, stayed from Sat Jul 24 to Wed Jul 28 2021 at a $138.77 average nightly rate.
"Discrimination"
Overall Score1.0/ 5
I was completely ignored all weekend I felt very discriminated against, the way I dress, my age and the fact I was there for an anime convention. I’m there was only two valet people who help us and I appreciate that so much! We were also double cared for the room. I will never stay here again!
(Individual traveler, booked 1 room), from US flag
30-Jul-2019 Verified Review, stayed from Sat Jul 27 to Sun Jul 28 2019 at a $169.00 average nightly rate.
"Faye the front desk manager was fantastic!"
Overall Score5.0/ 5
Overall we loved the hotel and the location was terrific but the staff including Faye, the front desk manager and also the concierge were fantastic. Excellent customer service! Bravo!
(Individual traveler, booked 1 room), from US flag
10-Mar-2019 Verified Review, stayed from Thu Mar 07 to Fri Mar 08 2019 at a $98.38 average nightly rate.

Summary of Verified Reviews

85
Very Good

Summary of 875 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 85/100 based on reviews from all travelers.

Very good for traveling with friends. Fantastic service. Great location.

Wellness Area

92/100
9 reviews

Awesome wellness and fitness areas.

Location

80/100
151 reviews

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Service

73/100
189 reviews

Friendly service in reception, but less friendly in the restaurant. Service professionalism and housekeeping are average. Valet service is ok. Room service could have been improved.

Vibe

65/100
48 reviews

Decent vibe. Pleasant entrance area. Hotel could use some updating. Relatively friendly Atmosphere. Good for traveling with friends. Awesome for families. Good for business people.

Room

58/100
161 reviews

Fairly clean, but aged, poorly maintained rooms with less clean bathrooms. Rooms adequately-sized with alright beds and some views. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Cleanliness

58/100
104 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

50/100
82 reviews

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

WiFi

45/100
14 reviews

Wifi quality could be improved.

Bar

45/100
19 reviews

Bar could improve.

Food

42/100
32 reviews

Food is unimpressive and pricey.

Value

33/100
60 reviews

Value for money could be better. Food is a bit overpriced.

Breakfast

20/100
11 reviews

Breakfast can be improved.

Rated 83/100 based on reviews from families.

Pleasant entrance area. Great shopping.

Location

81/100
43 reviews

Great location. Pricey, inconvenient parking.

Service

73/100
45 reviews

Friendly service and great reception.

Vibe

62/100
8 reviews

Decent vibe.

Cleanliness

56/100
26 reviews

Rooms and bathrooms inadequately cleaned.

Room

52/100
35 reviews

Average-sized rooms with alright beds. Complaints about maintenance and cleanliness in rooms and bathrooms.

Comfort

47/100
25 reviews

Rooms relatively spacious with acceptable beds but lacking in comfort.

Food

44/100
8 reviews

Food could be better.

Value

30/100
14 reviews

Value for money could be better.

Rated 82/100 based on reviews from solo travelers.

Fantastic service. Great location.

Location

74/100
5 reviews

Great location.

Room

56/100
5 reviews

Room is all right.

Value

30/100
5 reviews

Value for money could be better.

Rated 86/100 based on reviews from couples.

Great location.

Location

81/100
5 reviews

Great location.

Room

55/100
7 reviews

Room is all right.

Rated 77/100 based on reviews from all travelers.

Very good for traveling with friends. Fantastic service. Great location.

Wellness Area

92/100
9 reviews

Awesome wellness and fitness areas.

Location

81/100
145 reviews

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Service

73/100
186 reviews

Friendly service in reception, but less friendly in the restaurant. Service professionalism and housekeeping are average. Valet service is ok. Room service could have been improved.

Vibe

62/100
46 reviews

Decent vibe. Pleasant entrance area. Hotel could use some updating. Relatively friendly Atmosphere.

Room

58/100
157 reviews

Rooms and beds are adequate. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

Cleanliness

57/100
101 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Comfort

48/100
79 reviews

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

Bar

45/100
19 reviews

Bar could improve.

WiFi

45/100
14 reviews

Wifi quality could be improved.

Food

44/100
30 reviews

Food is unimpressive and pricey.

Value

33/100
58 reviews

Value for money could be better. Food is a bit overpriced.

Breakfast

21/100
10 reviews

Breakfast can be improved.

Rated 80/100 based on reviews from families.

Pleasant entrance area. Great shopping.

Location

81/100
40 reviews

Well-located, although unfortunately the parking isn't easy.

Service

73/100
43 reviews

Friendly service and great reception.

Vibe

62/100
8 reviews

Decent vibe.

Cleanliness

56/100
25 reviews

Rooms and bathrooms inadequately cleaned.

Room

52/100
34 reviews

Average-sized rooms with alright beds. Complaints about maintenance and cleanliness in rooms and bathrooms.

Comfort

46/100
24 reviews

Rooms relatively spacious with acceptable beds but lacking in comfort.

Food

45/100
6 reviews

Food could be better.

Value

29/100
12 reviews

Value for money could be better.

Rated 84/100 based on reviews from solo travelers.

Great location.

Location

74/100
5 reviews

Great location.

Room

56/100
5 reviews

Room is all right.

Value

30/100
5 reviews

Value for money could be better.

Rated 81/100 based on reviews from couples.

Great location.

Location

81/100
5 reviews

Great location.

Room

55/100
7 reviews

Room is all right.

Rated 86/100 based on reviews from all travelers.

Very good for traveling with friends. Fantastic service. Great location.
Review Semantics by TrustYou

Property Description

Perfectly situated in the heart of Washington, D.C. within walking distance or a short commute ride to virtually any destination in the city.410 beautifully appointed guest rooms with Westin Heavenly Beds and Heavenly Showers in all rooms. All guest rooms include cordless two-line telephone with data port and voice mail, wired and wireless high-speed Internet access, 32" flat screen TV, cable television with in-room movies, work desk with Herman Miller Aeron ergonomic chair, Starbucks coffee maker, lap top safe, iron and ironing board.Over 16,000 square feet of meeting and event space. 6,272 square-foot National Ballroom seats up to 400 for banquets, 16 meeting rooms, Audiovisual services on property, Creative Catering Managers and wired and wireless Internet access in all meeting rooms (surcharge).

Green Sustainability

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Amenities / Features


  • Check In: 3:00 pm - 12:00 pm
  • Check Out: 12:00 pm
  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Ronald Reagan Washington National Airport, 5 miles, no shuttle available & $20 one-way taxiWashington Dulles International Airport, 25 miles, no shuttle availble & $40-$50 one-way taxi

Local Shuttle Info: Taxi service is available 24 hours seven days a week. Cost varies

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
No charge for pets. Weight restriction of up to 40 lbs. Please note, pets cannot be left alone in room.

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

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