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Extended Stay America Suites Austin Nw / Arboretum The Domain

2700 Gracy Farms Ln, Austin, TX 78758 US near Exit 246 on I-35 (~2.8mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near St. David's North Austin Medical Center
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Average
3.0/5

Based on 304 guest reviews

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  • Free breakfast
  • Free WiFi
  • Outdoor seasonal pool
  • Smoke-free property
  • Free self parking
  • Fitness facilities
  • Pool sun loungers
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01/23/2022 - 01/24/2022
Searching all hotel inventory networks
9 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Austin Nw / Arboretum The Domain

Below are the verified reviews from guests that we have booked recently:
"Requests were not honored and therefore, unable to stay at location."
Overall Score1.0/ 5
The hotel is in need of upgrades: elevators for handicapped and disabled citizens; carpet replacement; air purification; and overall interior cleanliness. We were extremely disappointed and dismayed.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $95.99 average nightly rate.
"Worse experience ever."
Overall Score1.0/ 5
The Room was Very filthy. The sheets had stains. The tub had stains. The counter sink had stains. It was a half eaten candy bar under the bed. Rat droppings. I have pictures for proof.
(Individual traveler, booked 1 room), from US flag
23-Jun-2020 Verified Review, stayed from Sun Jun 14 to Sun Jun 21 2020 at a $54.99 average nightly rate.
"Tiny Room"
Overall Score3.0/ 5
Room was very small.
(Individual traveler, booked 1 room), from US flag
20-Jun-2019 Verified Review, stayed from Sun Jun 16 to Wed Jun 19 2019 at a $85.49 average nightly rate.
"Room / bed good. Clean. No pots / pans. Guess people steal."
Overall Score3.0/ 5
Hard not to have an elevator, but room and bed were nice enough. Wanted to make something to eat, but no utensils.
(Individual traveler, booked 1 room), from US flag
11-Nov-2018 Verified Review, stayed from Wed Nov 07 to Fri Nov 09 2018 at a $63.22 average nightly rate.

Summary of Verified Reviews

63
Poor

Summary of 306 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 63/100 based on reviews from all travelers.

"Pool should be renewed. Great location."

Location

94/100
21 reviews

"Great location."

Service

50/100
70 reviews

"Complaints about friendliness and professionalism of the staff." Decent reception and housekeeping.

Room

39/100
87 reviews

"Rooms lacking maintenance with poor furniture and kitchenettes." Poor beds and room cleanliness.

Breakfast

34/100
18 reviews

"Breakfast can be improved."

Cleanliness

26/100
46 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

14/100
6 reviews

"Pool should be renewed."

Rated 44/100 based on reviews from families.

""

Service

53/100
10 reviews

"Service is adequate."

Room

33/100
13 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Amenities

33/100
6 reviews

"Hotel buildings could use some improvement."

Breakfast

33/100
6 reviews

"Breakfast can be improved."

Cleanliness

22/100
9 reviews

"Rooms could be cleaner."

Vibe

22/100
6 reviews

"Vibe is not too good."

Rated 59/100 based on reviews from couples.

"Great location."

Room

27/100
7 reviews

"Room needs to be improved."

Cleanliness

23/100
5 reviews

"Could use a good cleaning."

Rated 61/100 based on reviews from business travelers.

""

Room

30/100
6 reviews

"Room needs to be improved."

Rated 65/100 based on reviews from solo travelers.

""

Service

51/100
5 reviews

"Service is adequate."

Rated 55/100 based on reviews from all travelers.

"Pool should be renewed. Great location."

Location

94/100
20 reviews

"Great location."

Service

50/100
67 reviews

"Complaints about friendliness and professionalism of the staff." Decent reception and housekeeping.

Room

39/100
85 reviews

"Rooms lacking maintenance with poor furniture and kitchenettes." Poor beds and room cleanliness.

Breakfast

32/100
15 reviews

"Breakfast can be improved."

Cleanliness

27/100
45 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Pool

16/100
5 reviews

"Pool should be renewed."

Rated 40/100 based on reviews from families.

""

Service

51/100
9 reviews

"Service is adequate."

Room

33/100
13 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Amenities

33/100
6 reviews

"Hotel buildings could use some improvement."

Breakfast

31/100
5 reviews

"Breakfast can be improved."

Cleanliness

22/100
9 reviews

"Rooms could be cleaner."

Vibe

22/100
6 reviews

"Vibe is not too good."

Rated 58/100 based on reviews from couples.

"Great location."

Room

27/100
7 reviews

"Room needs to be improved."

Cleanliness

23/100
5 reviews

"Could use a good cleaning."

Rated 65/100 based on reviews from solo travelers.

""

Service

51/100
5 reviews

"Service is adequate."

Review Semantics by TrustYou

Property Description

With a stay at Extended Stay America Suites Austin NW/Arboretum The Domain in Austin (North Burnet), you'll be within a 5-minute drive of The Domain and St. David's North Austin Medical Center. This hotel is 8.2 mi (13.2 km) from Lake Austin and 10.6 mi (17.1 km) from University of Texas at Austin.

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Make yourself at home in one of the 113 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Distances are displayed to the nearest 0.1 mile and kilometer.

St. David's North Austin Medical Center - 1.3 km / 0.8 mi
The Domain - 1.8 km / 1.1 mi
Q2 Stadium - 2.5 km / 1.6 mi
Arboretum at Great Hills Mall - 5.9 km / 3.6 mi
Norris Conference Centers - 6.7 km / 4.2 mi
Boardwalk Shopping Center - 11.5 km / 7.1 mi
Pfluger Park - 13.1 km / 8.1 mi
Lakeline Mall - 13.1 km / 8.1 mi
Lake Austin - 13.2 km / 8.2 mi
Mount Bonnell - 13.2 km / 8.2 mi
Dell Computer HQ - 13.4 km / 8.3 mi
Texas Military Forces Museum - 13.9 km / 8.7 mi
Pennybacker Bridge (360 Bridge) - 14.2 km / 8.8 mi
Memorial Park - 14.7 km / 9.2 mi
Thinkery - 14.8 km / 9.2 mi

The preferred airport for Extended Stay America Suites Austin NW/Arboretum The Domain is Austin-Bergstrom International Airport (AUS) - 29.8 km / 18.5 mi

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in Austin? This hotel has facilities measuring 275 square feet (25 square meters), including a meeting room. Free self parking is available onsite.

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Free breakfast
  • Number of meeting rooms - 1
  • Conference space size (meters) - 25
  • 24-hour front desk
  • Free WiFi
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Year Built - 2004
  • Total number of rooms - 113
  • Number of floors - 2
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Wheelchair accessible parking
  • Hiking/biking trails nearby
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Pool sun loungers
  • Conference space size (feet) - 275

Airport & Shuttle Information

Austin Bergstrom Airport is located 20 miles south. Cab fare is 30.00 one way, Super Shuttle is $15.00 one way and $24.00 round trip.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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Testimonials:

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"Thanks very much.. I have worked with your company for the last 5 or 6 months for all of our youth trips and have been very pleased. thanks for your hard work to ensure our safety and pleasant lodging accommodations" B.C. - Lake Charles, LA

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