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Quality Inn & Suites Gallup I 40 Exit 20

1500 W Maloney Ave, Gallup, NM 87301 US near Exit 20 on I-40 (~0.3mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Gallup Cultural Center
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 392 guest reviews

Show Guest Reviews
  • Free RV, bus, truck parking
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Free newspapers in lobby
  • Breakfast available (surcharge)
  • Free self parking
Select Your Room:
01/17/2022 - 01/18/2022
Searching all hotel inventory networks
3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Quality Inn & Suites Gallup I 40 Exit 20

Below are the verified reviews from guests that we have booked recently:
"What people say should be true not changed."
Overall Score2.0/ 5
We arrived to not have the room we booked. Where we had to park and walk was full of ice and snow. My husband uses a walker and is very unsteady on his feet. We asked for a walk in shower which they said we had we don’t he can’t have a shower because can’t get into a tub.Mattress very soft so no support. Grab bars very inconvenient behind toilet instead beside the person very difficult to grab and get up.. What you call handicap accessable is not maybe you should have someone how is handicap come and tell you what to do before you go ahead and do it.
(Individual traveler, booked 1 room), from US flag
15-Dec-2021 Verified Review, stayed from Wed Dec 15 to Thu Dec 16 2021 at a $113.99 average nightly rate.
"Dirty rooms. WiFi doesn’t work. Hotel workers doing construction work till 10pm. Worst hotel I have "
Overall Score1.0/ 5
Never would stay in these hotels again. Horrible service.
(Individual traveler, booked 1 room), from US flag
28-Nov-2021 Verified Review, stayed from Sat Nov 27 to Sun Nov 28 2021 at a $108.99 average nightly rate.
"Awesome stay!"
Overall Score5.0/ 5
Had a Good Stay!
(Individual traveler, booked 1 room), from US flag
11-Oct-2021 Verified Review, stayed from Mon Jan 25 to Wed Jan 27 2021 at a $83.99 average nightly rate.
"Pet room smelled."
Overall Score2.0/ 5
I am sorry to say that the room I was given to stay in with my pet smelled of urine. The carpets were very stained. I recommend cleaning the carpets after every pet visit.
(Individual traveler, booked 1 room), from US flag
05-Oct-2021 Verified Review, stayed from Thu Sep 30 to Fri Oct 01 2021 at a $108.99 average nightly rate.
"Crate location excellent breakfast."
Overall Score4.0/ 5
Really enjoyed our stay there would stay there again.
(Individual traveler, booked 1 room), from US flag
28-Aug-2021 Verified Review, stayed from Thu Aug 19 to Fri Aug 20 2021 at a $118.33 average nightly rate.
"The carpet smelled like urine/dirty."
Overall Score3.0/ 5
Otherwise,might stay again.
(Individual traveler, booked 1 room), from US flag
10-Aug-2021 Verified Review, stayed from Fri Aug 06 to Sun Aug 08 2021 at a $97.87 average nightly rate.
"Very Disappointed"
Overall Score1.0/ 5
When we tried to enter our room the door was broken, light out above sink, stains on the carpet, chair stained and badly worn, mattress soft and uneven, breakfast sandwich dry and hard. Overall we will not stay at a “Quality Inn” again. Very disappointed!
(Individual traveler, booked 1 room), from US flag
10-Jul-2021 Verified Review, stayed from Wed Jun 23 to Thu Jun 24 2021 at a $114.99 average nightly rate.
"Overpriced Room and Awful Breakfast."
Overall Score2.0/ 5
The ice cream spill on the stairwell from yesterday that I told the front desk about when I checked in. The bottom half of the biscuits and gravy was inedible from over cooking such that the plastic knife could not penetrate it! The room was about the same as a motel 6, except the price tag was about 3x what you would pay at a motel 6. AVOID this Quality Inn clearly no one here cares beyond getting your money.
(Individual traveler, booked 1 room), from US flag
22-Jun-2021 Verified Review, stayed from Mon Jun 21 to Tue Jun 22 2021 at a $130.99 average nightly rate.
"Dirty Dirty"
Overall Score4.0/ 5
Very disappointed would not ever recommend sink in bathroom toilet just very dissatisfied sorry but you wanted to know.
(Individual traveler, booked 1 room), from US flag
15-Apr-2021 Verified Review, stayed from Tue Apr 13 to Wed Apr 14 2021 at a $93.99 average nightly rate.
"The worse room I've ever had."
Overall Score1.0/ 5
A towel wrapped around where the ceiling light should be wires hanging out. NEEDED 1st floor got 2nd I'm 76 and handicap. Barely made the two flights. NEVER stay in the Gallup NM Quality inn ( no quality here) desk lady didnt care I got nothing I requested.
(Individual traveler, booked 1 room), from US flag
23-Jan-2021 Verified Review, stayed from Wed Jan 20 to Thu Jan 21 2021 at a $108.99 average nightly rate.
"Not Great"
Overall Score3.0/ 5
No hot water for shower.
(Individual traveler, booked 1 room), from US flag
26-Dec-2020 Verified Review, stayed from Fri Dec 25 to Sat Dec 26 2020 at a $92.99 average nightly rate.
"Staff was very nice and helpful."
Overall Score4.0/ 5
Very comfortable and will be booking our stay again.
(Individual traveler, booked 1 room), from US flag
24-Dec-2020 Verified Review, stayed from Mon Dec 21 to Tue Dec 22 2020 at a $67.19 average nightly rate.
"One Night Stay"
Overall Score4.0/ 5
Comfortable rooms once room was warmed up. Quite Great breakfast Easy check in/out.
(Individual traveler, booked 1 room), from US flag
27-Feb-2020 Verified Review, stayed from Mon Feb 24 to Tue Feb 25 2020 at a $71.11 average nightly rate.

Summary of Verified Reviews

72
Fair

Summary of 509 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 72/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Great pool."

Pool

77/100
7 reviews

"Great pool."

Location

76/100
36 reviews

"Great location. Easy car access but inadequate parking." Shopping, restaurants and bars in the area are great.

Service

73/100
68 reviews

"Decent reception, with friendly but unprofessional staff."

Breakfast

65/100
39 reviews

"Breakfast is average."

Room

48/100
166 reviews

"Big but outdated and poorly-maintained rooms, with insufficiently cleaned bathrooms." Untidy rooms with bad beds, TV's, furniture. Shower can be a problem.

Value

45/100
19 reviews

"Value for money could be better."

Cleanliness

36/100
98 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

29/100
8 reviews

"Food could be better."

WiFi

0/100
5 reviews

"Wifi quality could be improved."

Rated 60/100 based on reviews from families.

"Friendly service."

Service

75/100
12 reviews

"Fantastic service."

Location

71/100
11 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

64/100
12 reviews

"Breakfast is average."

Room

41/100
42 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Comfort

41/100
25 reviews

"Not very comfortable, with poor beds."

Cleanliness

30/100
29 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 68/100 based on reviews from couples.

"Great location. Fantastic service."

Location

80/100
5 reviews

"Great location."

Room

46/100
10 reviews

"Room needs to be improved."

Cleanliness

45/100
5 reviews

"Could use a good cleaning."

Rated 63/100 based on reviews from solo travelers.

"Fantastic service."

Room

42/100
6 reviews

"Room needs to be improved."

Rated 62/100 based on reviews from business travelers.

""

Room

41/100
6 reviews

"Room needs to be improved."

Rated 61/100 based on reviews from all travelers.

"Close to restaurants, bars and shopping areas. Great pool."

Pool

77/100
7 reviews

"Great pool."

Location

76/100
36 reviews

"Great location. Easy car access but inadequate parking." Shopping, restaurants and bars in the area are great.

Service

73/100
67 reviews

"Decent reception, with friendly but unprofessional staff."

Breakfast

65/100
39 reviews

"Breakfast is average."

Room

48/100
165 reviews

"Big but outdated and poorly-maintained rooms, with insufficiently cleaned bathrooms." Untidy rooms with bad beds, TV's, furniture. Shower can be a problem.

Value

45/100
19 reviews

"Value for money could be better."

Cleanliness

36/100
97 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

29/100
8 reviews

"Food could be better."

WiFi

0/100
5 reviews

"Wifi quality could be improved."

Rated 56/100 based on reviews from families.

"Friendly service."

Service

75/100
11 reviews

"Fantastic service."

Location

71/100
11 reviews

"Well-located, although unfortunately the parking isn't easy."

Breakfast

64/100
12 reviews

"Breakfast is average."

Comfort

41/100
24 reviews

"Not very comfortable, with poor beds."

Room

40/100
41 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds."

Cleanliness

30/100
28 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 64/100 based on reviews from couples.

"Great location. Fantastic service."

Location

80/100
5 reviews

"Great location."

Room

46/100
10 reviews

"Room needs to be improved."

Cleanliness

45/100
5 reviews

"Could use a good cleaning."

Rated 60/100 based on reviews from solo travelers.

"Fantastic service."

Room

42/100
6 reviews

"Room needs to be improved."

Review Semantics by TrustYou

Property Description

Located in Gallup, Quality Inn & Suites Gallup I-40 Exit 20 is connected to a shopping center, a 3-minute drive from Gallup Cultural Center and 6 minutes from Gallup Indian Medical Center. This hotel is 8.6 mi (13.9 km) from Fire Rock Navajo Casino and 24.3 mi (39.1 km) from Navajo Nation Museum.

Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 2 coffee shops/cafés. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Make yourself at home in one of the 71 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0.1 mile and kilometer.

Gallup Cultural Center - 2.8 km / 1.8 mi
Gallup Indian Medical Center - 5 km / 3.1 mi
Fire Rock Navajo Casino - 13.9 km / 8.6 mi
Red Rock State Park - 16.5 km / 10.3 mi
Navajo Nation Zoo and Botanical Park - 38.9 km / 24.1 mi
Navajo Nation Museum - 39.1 km / 24.3 mi
St. Michael's Historical Museum - 43.9 km / 27.2 mi

The nearest airports are:
Albuquerque International Sunport (ABQ) - 232.2 km / 144.3 mi
Gallup, NM (GUP-Gallup Municipal) - 3.4 km / 2.1 mi

The preferred airport for Quality Inn & Suites Gallup I-40 Exit 20 is Albuquerque International Sunport (ABQ).

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Enjoy recreational amenities such as an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.

Green Sustainability

Clean the world program

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 18
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Vending machine
  • Parking (limited spaces)
  • Wheelchair-accessible registration desk
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of bars/lounges - 3
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Number of spa tubs - 1
  • Well-lit path to entrance
  • Assistive listening devices available
  • Number of indoor pools - 1
  • Upper floors accessible by stairs only
  • In-room accessibility
  • Wheelchair accessible parking
  • Total number of rooms - 71
  • Number of floors - 2
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators
  • Free newspapers in lobby
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Luggage storage
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 10
  • Safe-deposit box at front desk
  • Coffee/tea in common areas
  • Number of coffee shops/cafes - 2
  • Laundry facilities
  • Use of nearby fitness center (discount)
  • Free self parking
  • Computer station

Airport & Shuttle Information

n/a

Local Shuttle Info: To Red Rock Casino

Breakfast Information

Free Hot Breakfast from 6 to 8 am and Grab & go from 5:30 to 9am. pick up or room delivery.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 25

Pet maximum weight in kg is 11

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

1 pet per room $35.00 charge

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Hotel Rate Trends at Quality Inn & Suites Gallup I-40 Exit 20

Rate fluctuations of Quality Inn & Suites Gallup I-40 Exit 20

The graph above is averages of room rates for both group rates and the lowest online individual rates our system could find at the time the group bid was placed. The lowest group rate shown is 34.6% in October 2021 and the highest average individual rate is $137 in the month of October 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites Gallup I-40 Exit 20 in a month when rates are lower.

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