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Red Roof Inn St. Louis Westport

11837 Lackland Rd, Maryland Heights, MO 63146 US near Exit 16b a on I-270 (~0.8mi)
View Map Reservations: +1-800-760-7718
2.0 Star Property Near Westport Plaza
Red Roof launches the RediClean program: Red Roof has recommended aggressive sanitation and cleaning steps system-wide, using EPA approved products that kill COVID-19 including additional sanitation of high-touch points in common areas, sanitizing exterior and corridor touchpoints four times per day, and encouraging continued social distancing in all public areas of its properties.
Select Your Room:
01/23/2022 - 01/24/2022
Searching all hotel inventory networks
10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Red Roof Inn St. Louis Westport

Below are the verified reviews from guests that we have booked recently:
"Awful"
Overall Score1.0/ 5
The guy working the front desk was very rude! He told me they can just give our room away if you don’t check in by a certain time even though online it says check in is any where from 2pm 6am. I was treated so rude while trying to check in that I told him to cancel my room and refund me. While there he answered a couple calls saying we are full and slamming the phone down. Then still charged me for the room and an extra fee that he couldn’t explain. I would NOT recommend this hotel. I was highly disappointed the minute I walked in the door.
(Individual traveler, booked 1 room), from US flag
03-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $85.49 average nightly rate.
"This was not clean."
Overall Score1.0/ 5
The room smells musty. Floors, walls and doors are dirty.
(Individual traveler, booked 1 room), from US flag
30-Aug-2021 Verified Review, stayed from Mon Aug 30 to Tue Aug 31 2021 at a $108.99 average nightly rate.
"This place is not good to stay at."
Overall Score1.0/ 5
This is the worst place to stay at don't ever stay here rooms are not clean.
(Group coordinator, booked 2 rooms), from US flag
21-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sun Aug 22 2021 at a $80.74 average nightly rate.
"Room with NO HEAT in 16 degree night."
Overall Score1.0/ 5
Called front desk to get me another room as thermostat didn't work either in ROOM 138, I was told to contact the Manager in the morning at 7:00 AM that nothing could be done till. The next morning I saw the manager at 7 AM, requested a refund for a BAD nights COLD stay, 1/2 in my car with the motor running too, my next step is a Lawyer you will get to pay for and my $81 refund charged to my credit card, the room total was only to be $56+tax??? I also did not get credit for my Redi Card returns points and to earn a nights stay that is NOW due me.
(Individual traveler, booked 1 room), from US flag
06-Feb-2020 Verified Review, stayed from Sat Jan 18 to Sun Jan 19 2020 at a $57.08 average nightly rate.
"Decent stay 6/1."
Overall Score4.0/ 5
It was a decent place. Would have been nice though to have had extra pillows and a couple of roll out beds for some of the kids.
(Group coordinator, booked 2 rooms), from US flag
02-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $62.97 average nightly rate.
"Budget Only Hotel, look for better."
Overall Score2.0/ 5
The rooms were dirty (needed dusting and cleaning along the walls). There is a room condemned to be unlivable from 2018 and I killed a bed bug on our first morning there. The parking and WiFi are free and the prices are cheap, only look into if you want to risk bugs and need a budget hotel. I would not come back again.
(Individual traveler, booked 1 room), from US flag
14-Apr-2019 Verified Review, stayed from Fri Apr 12 to Sun Apr 14 2019 at a $59.59 average nightly rate.
"Dirty and stinks."
Overall Score2.0/ 5
I have stayed here before and was pleased with it then. That is why I stayed here again. This time it smelled. not sure what the odor was. The bedspread has stains on it. I threw that on the floor but the sheets looked clean. They forgot two wash clothes hanging in the shower rod. The towels had been used or had leftover hair on them. I use the hand towel to dry off. There was coins and dirt on the floor. You could tell the floor hasn’t been mopped.
(Individual traveler, booked 1 room), from US flag
20-Nov-2018 Verified Review, stayed from Wed Nov 14 to Thu Nov 15 2018 at a $46.39 average nightly rate.
"At least they accept pets."
Overall Score2.0/ 5
Booked non smoking room and "only have a smoking". Bad business. Rooms were fairly clean. Behind a Hooters so everything in the area smells like grease. Probably never again.
(Individual traveler, booked 1 room), from US flag
05-Jul-2014 Verified Review, stayed from Fri Jul 04 to Sat Jul 05 2014 at a $53.27 average nightly rate.

Summary of Verified Reviews

51
Poor

Summary of 984 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 51/100 based on reviews from all travelers.

"Easily accessible by car. Room needs to be improved. Vibe is not too good."

Location

84/100
42 reviews

"Great location. Good car access, but so-so parking."

Value

54/100
35 reviews

"Fairly good value for money."

Service

51/100
138 reviews

"Guests complain about the professionalism of the staff and management." Service is friendly enough, with acceptable reception staff. Booking process is sufficient.

Comfort

25/100
164 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Room

25/100
319 reviews

"Outdated, rooms with poor cleanliness and maintenance." Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

Vibe

22/100
24 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

18/100
64 reviews

"Hotel buildings could use some improvement."

Cleanliness

12/100
234 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

10/100
8 reviews

"Breakfast can be improved."

Food

10/100
9 reviews

"Food could be better."

Rated 40/100 based on reviews from families.

"Location is great."

Location

85/100
9 reviews

"Great location."

Value

49/100
9 reviews

"Value for money could be better."

Service

48/100
29 reviews

"Service could be improved." Service is friendly enough, with acceptable reception staff.

Comfort

22/100
37 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Room

21/100
78 reviews

"Poorly maintained, small rooms with poor minibars and A/C." Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Shower can be a problem.

Amenities

16/100
17 reviews

"Hotel buildings could use some improvement."

Cleanliness

7/100
60 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 42/100 based on reviews from couples.

"Great location."

Location

86/100
9 reviews

"Great location."

Value

58/100
8 reviews

"Fairly good value for money."

Service

53/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Comfort

27/100
42 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Room

26/100
58 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds." Average sized rooms.

Vibe

21/100
5 reviews

"Vibe is not too good."

Amenities

19/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

13/100
42 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 50/100 based on reviews from solo travelers.

"Location is great."

Location

84/100
8 reviews

"Great location."

Service

55/100
16 reviews

"Service is friendly enough, with acceptable reception staff."

Comfort

23/100
20 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Room

18/100
44 reviews

"Poorly maintained kitchenettes and rooms, with subpar A/C." Poor beds and room cleanliness.

Amenities

17/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

15/100
25 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Vibe

14/100
5 reviews

"Vibe is not too good."

Rated 38/100 based on reviews from business travelers.

""

Service

48/100
7 reviews

"Service could be improved."

Comfort

28/100
10 reviews

"Not very comfortable, with poor beds."

Room

21/100
15 reviews

"Rooms are poorly maintained and cleaned, with poorly rated beds."

Cleanliness

13/100
9 reviews

"Rooms could be cleaner."

Rated 39/100 based on reviews from all travelers.

"Easily accessible by car. Room needs to be improved. Vibe is not too good."

Location

84/100
42 reviews

"Great location. Good car access, but so-so parking."

Value

56/100
34 reviews

"Fairly good value for money."

Service

51/100
135 reviews

"Guests complain about the professionalism of the staff and management." Service is friendly enough, with acceptable reception staff. Booking process is sufficient.

Comfort

25/100
162 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Room

25/100
312 reviews

"Outdated, rooms with poor cleanliness and maintenance." Problems with bathroom cleanliness, furnishing, and kitchenettes. Guests don't like the TVs, minibars, or A/C in the small rooms. Shower can be a problem.

Vibe

22/100
24 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

19/100
63 reviews

"Hotel buildings could use some improvement."

Breakfast

12/100
7 reviews

"Breakfast can be improved."

Cleanliness

11/100
228 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Food

10/100
9 reviews

"Food could be better."

Rated 34/100 based on reviews from families.

"Location is great."

Location

85/100
9 reviews

"Great location."

Value

50/100
8 reviews

"Value for money could be better."

Service

49/100
27 reviews

"Service could be improved." Service is friendly enough, with acceptable reception staff.

Comfort

22/100
35 reviews

"Uncomfortable, cramped rooms, with poor beds." Deficient A/C and too noisy rooms.

Room

21/100
73 reviews

"Rooms have problems with size, cleanliness, and maintenance." Poorly air conditioned rooms with subpar beds and bathroom cleanliness. Shower can be a problem.

Amenities

16/100
17 reviews

"Hotel buildings could use some improvement."

Cleanliness

7/100
56 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 41/100 based on reviews from couples.

"Great location."

Location

86/100
9 reviews

"Great location."

Value

58/100
8 reviews

"Fairly good value for money."

Service

53/100
25 reviews

"Service is friendly enough, with acceptable reception staff."

Comfort

27/100
42 reviews

"Uncomfortable, noisy, average sized rooms with subpar beds."

Room

26/100
58 reviews

"Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds." Average sized rooms.

Vibe

21/100
5 reviews

"Vibe is not too good."

Amenities

19/100
9 reviews

"Hotel buildings could use some improvement."

Cleanliness

13/100
42 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 41/100 based on reviews from solo travelers.

"Location is great."

Location

84/100
8 reviews

"Great location."

Service

54/100
15 reviews

"Service is friendly enough, with acceptable reception staff."

Comfort

23/100
20 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Room

18/100
44 reviews

"Poorly maintained kitchenettes and rooms, with subpar A/C." Poor beds and room cleanliness.

Amenities

17/100
9 reviews

"Hotel buildings could use some improvement."

Vibe

14/100
5 reviews

"Vibe is not too good."

Cleanliness

13/100
24 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 40/100 based on reviews from business travelers.

""

Service

48/100
7 reviews

"Service could be improved."

Comfort

28/100
10 reviews

"Not very comfortable, with poor beds."

Room

21/100
14 reviews

"Rooms are poorly maintained and cleaned, with poorly rated beds."

Cleanliness

13/100
8 reviews

"Rooms could be cleaner."

Review Semantics by TrustYou

Property Description

With a stay at Red Roof Inn St Louis - Westport in Maryland Heights, you'll be a 2-minute drive from Westport Plaza and 9 minutes from Hollywood Casino Amphitheatre. This motel is 8.2 mi (13.2 km) from Ameristar Casino St. Charles and 8.8 mi (14.2 km) from Washington University in St. Louis.

Stay in one of 158 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Westport Plaza - 1.3 km / 0.8 mi
New Jewish Theatre - 3.6 km / 2.2 mi
Mercy Olive Mason MOB - 7.3 km / 4.5 mi
Missouri Baptist Medical Center - 8 km / 5 mi
Hollywood Casino Amphitheatre - 9.2 km / 5.7 mi
Centene Community Ice Center - 9.7 km / 6 mi
Hollywood Casino - 10.2 km / 6.4 mi
Faust Park - 12.7 km / 7.9 mi
St. Louis Mills Mall - 13.1 km / 8.2 mi
Ameristar Casino St. Charles - 13.2 km / 8.2 mi
Historic Main Street - 13.5 km / 8.4 mi
Lewis & Clark Boathouse and Nature Center - 13.5 km / 8.4 mi
Center of Creative Arts - 14.1 km / 8.7 mi
Saint Louis Galleria Mall - 14.1 km / 8.8 mi
The Loop - 14.2 km / 8.8 mi

The nearest airports are:
Lambert-St. Louis International Airport (STL) - 10.8 km / 6.7 mi
St. Louis, MO (SUS-Spirit of St. Louis) - 23.6 km / 14.7 mi

The preferred airport for Red Roof Inn St Louis - Westport is Lambert-St. Louis International Airport (STL).

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Make use of convenient amenities, which include complimentary wireless Internet access and a picnic area.

Amenities / Features

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • 24-hour front desk
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Designated smoking areas
  • Well-lit path to entrance
  • Picnic area
  • In-room accessibility
  • Number of buildings/towers - 2
  • Year Built - 1987
  • Total number of rooms - 158
  • Number of floors - 3
  • Professional property host/manager
  • No rollaway/extra beds available
  • Coffee/tea in common areas
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Laundry facilities
  • Roll-in shower
  • Accessible bathroom
  • Elevator
  • Free self parking
  • Wheelchair accessible path of travel

Airport & Shuttle Information

Airport is located approximately 12 minutes from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pet maximum weight in lb is 80

Maximum number of pets per room 1

Pet maximum weight in kg is 36

Pets allowed (no fees)

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Pets allowed

One well-behaved family pet is permitted, at no additional charge. Pet must be declared during guest registration and kept on a leash when outside guest room. In consideration of all guests, pets must never be left unattended in the guestroom. When you walk your pet on property, please be considerate

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place and staff at the property wear personal protective equipment.
  • Contactless check-out is available.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Social distancing measures are in place

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Red Roof Inns

  • 400+ economy and pet-friendly hotels
  • Superior King rooms include free Wi-Fi, unlimited local and long distance phone calls with speakerphone, fax services up to 10 pages per stay, and built-in microwaves and refridgerators
  • Free continental breakfast at select locations
  • Red Roof Plus+ properties have upgraded amenities such as modern furniture, LED lighting, flat-screen TV's with HD channels, wood-like floors and electrical outlets. Booking a premium room offers guests a free welcome snack box with water, popcorn, orange juice, trail mix, and granola bars. High-end bedding, extra pillows, and a colorful red accent wall complete the room

The Red Roof Inns highlights above are subject to change without notice.

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Testimonials:

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"The Hilton Garden Inn was awesome!!! Everyone commented on how nice Everything was...I got all the credit for the work you did and the work Keri did. I have already recommended this company to two people." J.W. - Houston, TX

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