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Loews Philadelphia Hotel

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Verified Reviews of Loews Philadelphia Hotel

Below are the verified reviews from guests that we have booked recently:

"Great Stay"

Overall Score5.0/ 5

I always wanted to experience the loews hotel so I visited. It was a great visit the front desk staff is awesome. My view was the best I looked at William Penn all day and night.

Harold A. (Individual traveler, booked 1 room), from

23-Sep-2020 Verified Review, stayed from Sun Sep 20 to Mon Sep 21 2020 at a $199.00 average nightly rate.

"I have never received a statement of charges. May I have one please?."

Overall Score3.0/ 5

Terms and conditions of parking and other charges unclear to my spouse who stayed at the Hotel so she could get me at Jefferson after my surgery. Still have not received a statement of charges.

Cosmo M. (Individual traveler, booked 1 room), from

20-Sep-2020 Verified Review, stayed from Thu Sep 10 to Sat Sep 12 2020 at a $237.99 average nightly rate.

"Loews Hotel"

Overall Score5.0/ 5

The hotel was very clean and the employees there was very helpful.

Jackie Z. (Individual traveler, booked 1 room), from

24-Jan-2020 Verified Review, stayed from Thu Jan 23 to Fri Jan 24 2020 at a $120.63 average nightly rate.

Response from Management on 14-Apr-2022:

Thank you for choosing Loews Philadelphia. We are so pleased you enjoyed your stay. We hope to see you stay with us again one day soon.

"One Night"

Overall Score5.0/ 5

Very neat and clean. Had a very nice stay.

John M. (Individual traveler, booked 1 room), from

07-Jan-2019 Verified Review, stayed from Fri Jan 04 to Sat Jan 05 2019 at a $135.00 average nightly rate.

"Overall very good."

Overall Score4.0/ 5

Very good service. only complaint is the air conditioning in the room. could not get the room to go below 70.

William M. (Individual traveler, booked 1 room), from

07-Jan-2019 Verified Review, stayed from Thu Jan 03 to Sat Jan 05 2019 at a $199.00 average nightly rate.

"Wonderful Hotel"

Overall Score5.0/ 5

I really enjoyed my stay at the Loews. It was very relaxing and the staff were great.

Angela Y. (Individual traveler, booked 1 room), from

09-Apr-2014 Verified Review, stayed from Wed Apr 02 to Thu Apr 03 2014 at a $139.00 average nightly rate.

"Great Location with Fantastic Views of Philadelphia"

Overall Score4.0/ 5

Easy check-in and a clean, quiet room. Second time staying here. Breakfast on the 33rd floor is a bit pricey, but good with great views. One challenge they have is with valet parking. We were told to call ahead to have our car ready. When checking in we told the valet service we were going to take the car that evening for dinner and not to block us in. Called for the car, went down and waited. Had to ask two times where the car was. It took over 1/2 hour and we were late for our dinner reservation.

Terri L. (Individual traveler, booked 1 room), from

03-Mar-2014 Verified Review

Summary of Verified Reviews

Excellent

Summary of 2,630 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 90/100 based on reviews from all travelers.

Excellent business hotel. Close to Rittenhouse Square. Good for sightseeing and located near shopping areas. Great room.

Location

87/100

434 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Wellness Area

82/100

47 reviews

Awesome wellness and fitness areas.

Service

80/100

563 reviews

Good enough management and very friendly staff. Room service could have been improved. Poorly rated housekeeping and restaurant service. Great valet service. Great hotel security. Booking process is sufficient. Bar service is acceptable. Concierge service is average.

Room

79/100

625 reviews

Excellent views from big, new rooms with wonderful beds. Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Bathrooms are large but with substandard cleaning. Complaints about minibars and kitchenettes. Shower was ok.

Comfort

78/100

264 reviews

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise level is acceptable.

Cleanliness

73/100

312 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

WiFi

63/100

14 reviews

Regular internet service. Wifi quality could be improved.

Breakfast

32/100

27 reviews

Breakfast can be improved.

Rated 85/100 based on reviews from families.

Great valet service. Beautiful architecture.

Location

86/100

88 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Comfort

75/100

58 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

75/100

114 reviews

Big rooms with great beds and views, acceptably clean. Guests complain about bathrooms, minibars, and general room maintenance.

Service

75/100

101 reviews

Friendly and professional service, with great reception but subpar housekeeping. Room service could have been improved.

Cleanliness

74/100

63 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Value

36/100

19 reviews

Value for money could be better.

Breakfast

30/100

5 reviews

Breakfast can be improved.

Rated 85/100 based on reviews from couples.

Near city centre. Spacious bathroom.

Location

87/100

61 reviews

Great location. Pricey, inconvenient parking.

Comfort

82/100

35 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

80/100

70 reviews

Amply-sized rooms with excellent beds and superb views. Cleanliness is lacking in rooms and bathrooms. Minibar can be a problem.

Service

77/100

52 reviews

Friendly service. Room service could have been improved.

Cleanliness

67/100

31 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Pool

20/100

10 reviews

Pool should be renewed.

Rated 84/100 based on reviews from business travelers.

Good fitness area. Great wellness & sports facilities.

Location

89/100

13 reviews

Great location.

Service

81/100

20 reviews

Friendly service.

Comfort

76/100

10 reviews

Comfortable rooms and beds.

Room

76/100

23 reviews

Great rooms, with comfortable beds and lovely views. Room cleanliness is acceptable.

Cleanliness

69/100

10 reviews

Room cleanliness is acceptable.

Amenities

65/100

11 reviews

Average hotel building.

Food

56/100

5 reviews

Food is all right.

Rated 84/100 based on reviews from solo travelers.

Friendly service.

Location

89/100

5 reviews

Great location.

Comfort

81/100

8 reviews

Large, comfortable rooms.

Service

78/100

17 reviews

Friendly service.

Room

76/100

19 reviews

Spacious rooms with excellent views. Decently clean rooms with okay bathrooms.

Cleanliness

72/100

11 reviews

Relatively clean rooms.

Vibe

67/100

8 reviews

Decent vibe. Entrance area is not particularly attractive.

Amenities

59/100

14 reviews

Okay buildings with a less impressive entrance area.

Rated 85/100 based on reviews from all travelers.

Excellent business hotel. Close to Rittenhouse Square. Good for sightseeing and located near shopping areas. Great room.

Location

87/100

422 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Service

80/100

547 reviews

Room

79/100

606 reviews

Cleanliness

74/100

307 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

WiFi

56/100

12 reviews

Regular internet service. Wifi quality could be improved.

Breakfast

34/100

26 reviews

Breakfast can be improved.

Rated 83/100 based on reviews from families.

Beautiful architecture. Good restaurants & bars in the area.

Location

87/100

85 reviews

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

Service

76/100

98 reviews

Friendly and professional service, with great reception but subpar housekeeping. Room service could have been improved.

Cleanliness

75/100

61 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Comfort

75/100

57 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

75/100

109 reviews

Big rooms with great beds and views, acceptably clean. Guests complain about bathrooms, minibars, and general room maintenance.

Value

37/100

18 reviews

Value for money could be better.

Breakfast

30/100

5 reviews

Breakfast can be improved.

Rated 84/100 based on reviews from couples.

Near city centre. Spacious bathroom.

Location

87/100

59 reviews

Well-located, although unfortunately the parking isn't easy.

Comfort

81/100

32 reviews

Large, comfortable rooms, reasonably quiet with great beds.

Room

79/100

66 reviews

Amply-sized rooms with excellent beds and superb views. Cleanliness is lacking in rooms and bathrooms. Minibar can be a problem.

Service

77/100

48 reviews

Friendly service. Room service could have been improved.

Cleanliness

69/100

30 reviews

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

Pool

20/100

9 reviews

Pool should be renewed.

Rated 87/100 based on reviews from solo travelers.

Great view.

Location

89/100

5 reviews

Great location.

Comfort

81/100

8 reviews

Large, comfortable rooms.

Service

79/100

16 reviews

Friendly service.

Room

76/100

19 reviews

Spacious rooms with excellent views. Decently clean rooms with okay bathrooms.

Cleanliness

72/100

11 reviews

Relatively clean rooms.

Vibe

67/100

8 reviews

Decent vibe. Entrance area is not particularly attractive.

Amenities

59/100

13 reviews

Okay buildings with a less impressive entrance area.

Rated 88/100 based on reviews from business travelers.

Good fitness area. Comfortable beds.

Location

89/100

12 reviews

Great location.

Service

81/100

18 reviews

Fantastic service.

Room

76/100

21 reviews

Excellent rooms with wonderful beds. Room cleanliness is acceptable.

Comfort

76/100

10 reviews

Comfortable rooms and beds.

Cleanliness

71/100

9 reviews

Relatively clean rooms.

Amenities

65/100

10 reviews

Average hotel building.

Food

56/100

5 reviews

Food is all right.

Rated 79/100 based on reviews from all travelers.

Excellent business hotel. Close to Rittenhouse Square. Good for sightseeing and located near shopping areas. Great room.

Location

89/100

5 reviews

Great location.

Service

77/100

7 reviews

Fantastic service.

Room

71/100

8 reviews

Great room.

Customer Reviews of Loews Philadelphia Hotel

Property Description

A stay at Loews Philadelphia Hotel places you in the heart of Philadelphia, within a 5-minute walk of Reading Terminal Market and Pennsylvania Convention Center. This 4-star hotel is 0.2 mi (0.4 km) from City Hall and 0.5 mi (0.7 km) from Jefferson University Hospital.

Enjoy American cuisine at Bank and Bourbon, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.

Make yourself at home in one of the 581 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Free Library of Philadelphia - 0.2 km / 0.1 mi
Reading Terminal Market - 0.2 km / 0.1 mi
Pennsylvania Convention Center - 0.3 km / 0.2 mi
Walnut Street - 0.3 km / 0.2 mi
City Hall - 0.4 km / 0.2 mi
Jefferson University Hospital - 0.4 km / 0.2 mi
Masonic Temple - 0.4 km / 0.3 mi
Pennsylvania Academy of the Fine Arts - 0.7 km / 0.4 mi
Walnut Street Theatre - 0.8 km / 0.5 mi
Academy of Music - 0.8 km / 0.5 mi
Wills Eye Hospital - 0.8 km / 0.5 mi
Kimmel Center for the Performing Arts - 0.8 km / 0.5 mi
Independence Visitor Center - 0.9 km / 0.5 mi
Independence Mall - 1 km / 0.6 mi
Washington Square Park - 1.1 km / 0.7 mi

The nearest airports are:
Philadelphia Intl. Airport (PHL) - 21.2 km / 13.2 mi
Philadelphia, PA (PNE-Northeast Philadelphia) - 23.1 km / 14.4 mi
Blue Bell, PA (BBX-Wings Field) - 33.8 km / 21 mi
Trenton–Mercer Airport (TTN) - 53.2 km / 33.1 mi

The preferred airport for Loews Philadelphia Hotel is Philadelphia Intl. Airport (PHL).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A train station pick-up service is available for a surcharge.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Amenities / Features

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum age of oldest guest: 21
Gift shops or newsstand
Dry cleaning/laundry service
Train station pickup (surcharge)
Free WiFi
Number of bars/lounges - 1
Braille or raised signage
Assistive listening devices available
In-room accessibility
Wheelchair accessible parking
Roll-in shower
Internet access - wireless
Tours/ticket assistance
Accessible bathroom
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Multilingual staff
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Turkish bath/Hammam
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Banquet hall
Wheelchair accessible (may have limitations)
Ballroom
Wheelchair-accessible concierge desk
Food and water bowls

Number of buildings/towers - 1
Year Built - 1932
Total number of rooms - 581
Number of floors - 33

Professional property host/manager
Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
Parking height restrictions apply

Reception hall
Meeting rooms
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible public washroom
Health club
Well-lit path to entrance
Internet access in public areas - surcharge
Free newspapers in lobby
Full-service spa
Wedding services
Area shuttle (surcharge)
Luggage storage
Express check-out
Porter/bellhop
Business center
24-hour front desk
Library
Number of restaurants - 1
Safe-deposit box at front desk
Smoke-free property
Conference space
Valet parking (surcharge)
Computer station
ATM/banking
Wheelchair accessible path of travel
Concierge services
24-hour business center

Airport & Shuttle Information

Philadelphia International Airport (PHL) Located 8 miles from center city, easy access taxy flat rate of $26.50 not including tips, Train R1 flat rate $5.50 each trip brings you literally in center city.

Local Shuttle Info: We work with Lady Liberty Shuttle. To/from the airport is $11.00 one way.

Breakfast Information

Breakfast is served a la carte in our new restaurant, Bank and Bourbon located on our Lobby Level. Bank and Bourbon is modern-American using traditional American fare and techniques as its base and offers dishes that have become synonymous with American cuisine.We also offer Room Service 24 hours.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

We welcome pets! There is a $4 one-time cleaning fee.

Parking Info

Valet parking only - $45.00 plus tax

Internet / WiFI

Basic wi-fi is complimentary in guest room up to 3 devices.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for continental breakfast: USD 16 per person (approximately)
Valet parking fee: USD 55.13 per night (in/out privileges)
Pet fee: USD 40 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Free in-room WiFi has a 2-device limit.
Parking height restrictions apply.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Loews Hotels

Known for luxury and comfort accomodations with 22 locations in the U.S and Canada
YouFirst Rewards is Loews free loyalty program where guests can earn points per stay for amazing rewards and incentives. After just two stays, one is eligible for a free room upgrade
Member benefits can also include a late check-out, customized destination packages, a special welcome, and even up to a $100 credit towards food, beverages, or even a spa service
Unique dining menus based on local favorite food
Free Wi-Fi in all guestrooms, public spaces, and even by the pool
Full service business centers open 24 hrs a day
Fully wired, flexible meeting spaces for any special event
Family-friendly atmosphere with welcome gifts for the kids and a special Kids Club menu to fill any appetite
Loews also offers a teens only food bar and fast Wi-Fi connectivity for their social media activities
Deluxe fitness centers with the latest gym equipment
Each room comes with a Keurig coffeemaker
Welcome four legged friends

The Loews Hotels highlights above are subject to change without notice.

Seasonality and Projections at Loews Philadelphia Hotel

This chart illustrates fluctuations of sleeping room prices for both group rates and the best online individual traveler prices our rate checker could find at the time the group bid was placed. The lowest group/meeting rate displayed is 41.9% in the month of November 2021 and the highest average individual rate is $327 in the month of May 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Loews Philadelphia Hotel in a month when rates are lower.

Testimonials:

"Your group was spectacular and was the very reason we had a successful reunion. What great customer service! I will keep you in mind and I intend to spread the word. Thank you" P.F. - Philadelphia, PA

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