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Extended Stay America Suites Austin Downtown Town Lake

507 S. First St., Austin, TX 78704 US near Exit 234a on I-35 (~0.9mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Austin (South Congress)
Select Your Room:
08/18/2022 - 08/19/2022
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Extended Stay America Suites Austin Downtown Town Lake

Below are the verified reviews from guests that we have booked recently:
"Room Comndition"
Overall Score3.0/ 5
Room was clean, but smelled and the furnishings throughout were old and worn and no security after regular business hours.
(Individual traveler, booked 1 room), from US flag
17-Oct-2021 Verified Review, stayed from Thu Oct 14 to Sat Oct 16 2021 at a $123.49 average nightly rate.
"Could be better."
Overall Score3.0/ 5
No house keeping for the five night stay. If you want fresh towels, you must take your used old ones to the lobby desk yourself, and they provide clean. replacements.
(Individual traveler, booked 1 room), from US flag
06-Aug-2021 Verified Review, stayed from Thu Jul 29 to Tue Aug 03 2021 at a $107.99 average nightly rate.
"Not Good"
Overall Score4.0/ 5
I wanted to change my reservation from one night on a Tuesday to two nights Thursday and Friday. I was making the reservation on behalf of a friend whose plans changed. I was told that I could not change it and was charged for the night even though no one stayed in the room. What a rip off. I would not book that place again even if were the last place available in town. I usually don’t write reviews but the injustice of this incident, not to mention the total disregard for me as a customer compelled me to warn others. Andrew W Teekell.
(Individual traveler, booked 1 room), from US flag
29-Oct-2019 Verified Review, stayed from Tue Oct 29 to Wed Oct 30 2019 at a $92.07 average nightly rate.

Summary of Verified Reviews

Rated 71/100 based on reviews from all travelers.

Vibe is not too good. Great location.

Location

96/100
146 reviews

Great location. Near city centre with great sightseeing and nearby restaurants. Parking is good and affordable.

Service

76/100
157 reviews

Service is professional and friendly. Average management, reception and housekeeping.

Room

49/100
233 reviews

Poorly maintained rooms with subpar A/C, minibars, and kitchenettes. Furnishings leave something to be desired, as does the cleanliness of the rooms. Small rooms and poorly cleaned bathrooms. Average sized rooms. Shower can be a problem. Nice TV.

Cleanliness

38/100
131 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

28/100
54 reviews

Breakfast affordable but not highly reviewed.

WiFi

24/100
12 reviews

Wifi quality could be improved.

Vibe

19/100
51 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Suitable for solo travelers. Good choice for a city trip.

Rated 66/100 based on reviews from families.

Accessible parking.

Location

97/100
29 reviews

Near city centre in a great location.

Value

84/100
9 reviews

Best value for money.

Service

78/100
28 reviews

Friendly service, and reception was okay.

Room

45/100
39 reviews

Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Average sized rooms.

Cleanliness

41/100
26 reviews

Hotel facilities could use a good clean.

Breakfast

33/100
15 reviews

Breakfast can be improved.

Vibe

20/100
14 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 67/100 based on reviews from solo travelers.

Nice TV. Fantastic service.

Location

96/100
17 reviews

Great location.

Service

79/100
13 reviews

Friendly service.

Comfort

44/100
10 reviews

More comfort would be nice.

Room

42/100
24 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

38/100
11 reviews

Rooms could be cleaner.

Breakfast

25/100
8 reviews

Breakfast can be improved.

Rated 65/100 based on reviews from couples.

Friendly service.

Location

97/100
15 reviews

Great location.

Service

75/100
10 reviews

Friendly service.

Comfort

45/100
8 reviews

Not very comfortable, with poor beds.

Room

40/100
16 reviews

Poor beds in rooms needing some cleaning.

Cleanliness

36/100
8 reviews

Rooms could be cleaner.

Rated 56/100 based on reviews from business travelers.

Near city centre.

Location

97/100
11 reviews

Near city centre in a great location.

Service

73/100
6 reviews

Fantastic service.

Comfort

46/100
8 reviews

More comfort would be nice.

Room

42/100
14 reviews

Room needs to be improved.

Rated 61/100 based on reviews from all travelers.

Vibe is not too good. Great location.

Location

96/100
139 reviews

Great location. Near city centre with great sightseeing and nearby restaurants. Parking is good and affordable.

Value

83/100
64 reviews

Best value for money. Fair breakfast prices.

Service

76/100
151 reviews

Service is professional and friendly. Average management, reception and housekeeping.

Room

48/100
225 reviews

Guests liked the room size but complained about the age, cleanliness, and uncomfortable beds. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem. Nice TV.

Cleanliness

38/100
128 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Breakfast

28/100
49 reviews

Breakfast affordable but not highly reviewed.

WiFi

24/100
12 reviews

Wifi quality could be improved.

Vibe

19/100
50 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

Rated 63/100 based on reviews from families.

Accessible parking.

Location

97/100
26 reviews

Near city centre in a great location.

Value

84/100
8 reviews

Best value for money.

Service

78/100
26 reviews

Friendly service, and reception was okay.

Room

44/100
35 reviews

Poor rooms and bathrooms. Okay room size, but subpar beds and furnishing.

Cleanliness

42/100
25 reviews

Hotel facilities could use a good clean.

Breakfast

32/100
12 reviews

Breakfast can be improved.

Vibe

20/100
14 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Rated 64/100 based on reviews from solo travelers.

Nice TV.

Location

96/100
16 reviews

Great location.

Service

80/100
12 reviews

Friendly service.

Comfort

44/100
10 reviews

More comfort would be nice.

Room

42/100
24 reviews

Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

38/100
11 reviews

Rooms could be cleaner.

Breakfast

25/100
7 reviews

Breakfast can be improved.

Rated 61/100 based on reviews from couples.

Best value for money. Friendly service.

Location

97/100
14 reviews

Great location.

Service

75/100
10 reviews

Friendly service.

Room

40/100
15 reviews

Rooms could be cleaner.

Cleanliness

36/100
8 reviews

Rooms could be cleaner.

Rated 48/100 based on reviews from business travelers.

Near city centre. Great location.

Location

97/100
11 reviews

Near city centre in a great location.

Service

73/100
6 reviews

Fantastic service.

Comfort

46/100
8 reviews

More comfort would be nice.

Room

42/100
14 reviews

Room needs to be improved.

Rated 72/100 based on reviews from all travelers.

Vibe is not too good. Great location.
Review Semantics by TrustYou

Property Description

Located in Austin (South Congress), Extended Stay America Suites Austin Downtown Town Lake is within a 10-minute walk of Lady Bird Lake and South Congress Avenue. This hotel is 0.7 mi (1.1 km) from Moody Theater and 0.9 mi (1.5 km) from Austin Convention Center.

Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Long Center for the Performing Arts - 0.4 km / 0.2 mi
Lady Bird Lake - 0.6 km / 0.4 mi
South Congress Avenue - 0.7 km / 0.4 mi
Colorado River - 0.8 km / 0.5 mi
Ann W. Richards Congress Avenue Bridge - 0.8 km / 0.5 mi
Austin City Hall - 1.1 km / 0.7 mi
Moody Theater - 1.1 km / 0.7 mi
Austin Children's Museum - 1.1 km / 0.7 mi
Zach Theatre - 1.3 km / 0.8 mi
Frost Bank Tower - 1.4 km / 0.9 mi
Sixth Street - 1.5 km / 0.9 mi
Austin Convention Center - 1.5 km / 0.9 mi
Austin Public Library - 1.7 km / 1 mi
Austin History Center - 1.7 km / 1 mi
Paramount Theater - 1.7 km / 1.1 mi

The preferred airport for Extended Stay America Suites Austin Downtown Town Lake is Austin-Bergstrom Intl. Airport (AUS) - 17.3 km / 10.8 mi

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Luggage storage
  • 24-hour front desk
  • Free WiFi
  • Barbecue grill(s)
  • Safe-deposit box at front desk
  • Picnic area
  • Year Built - 1998
  • Total number of rooms - 130
  • Number of floors - 3
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Smoke-free property
  • In-room accessibility
  • Coffee/tea in common areas
  • Hiking/biking trails nearby
  • Laundry facilities
  • Accessible bathroom
  • Elevator
  • Self parking (surcharge)

Airport & Shuttle Information

7.1 Miles- Bergstrom International Airport. Turn Left onto Hwy 71 for 2 Miles. Turn right on Riverside and continue heading East on Riverside past I-35. Continue for one and one half miles down Riverside to the intersection with South First Street. Turn left onto South First Street. Homestead is at the next corner on the left.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Only dogs and cats are allowed

Pets allowed

Pets are always welcome at Extended Stay America. A maximum of two pets are allowed in each suite. A $25 (+ tax) per day, per pet non-refundable cleaning fee for the first month (not to exceed $150 + tax per pet), payable the first night of your stay and is charged at check-in. Each month thereafter is a $10 non-refundable fee (+tax) per day for the first 5 days of each month (not to exceed $50 + tax per month, per pet). This fee is to cover the cost of cleaning and fumigating guest room. Service animals will be exempt from this charge. Height and length restrictions apply: pets can be no longer than 36 inches and no taller than 36 inches. Larger, or more than two pets requires property manager’s approval. Please contact the property for questions.

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 25.00 per pet, per night
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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